Kuoni Reviews

★★★★☆
3.9 / 5
73% of users recommend this
? Ask our helpful community of experts about this product or company
Kuoni - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Personal touch”

Written on: 17/12/2014 by fdMiller479 (1 review written)

Great info on the areas we were booking to visit. No high pressure selling, nice to deal with a friendly human being and. It a voice recorder!… Read Full Review

Report this review
★★★★☆

“excellent holiday”

Written on: 15/12/2014 by 276McQueen (1 review written)

booked a holiday to cuba which was fascinating all travel went well although our scheduled internal flight from the cayo back to havana which should have been early morning got put back to evening due to people flying out on day trips and this meant that we lost nearly a whole day in havana which we were looking forward to understand that this is probably out of your control but if seats are booked then surely they should not be given away ? hotels were all great - the resort room /suite was… Read Full Review

Report this review
★★★★★

“holiday of a lifetime”

Written on: 11/12/2014 by Almeida420 (1 review written)

The holiday was a great success but the 2 problems that arose were very quickly sorted out by the wonderful staff at Kuoni in Solihull. They went out of their way to help and support… Read Full Review

Report this review
★★★★★

“Rest with the Best”

Written on: 07/12/2014 by 475Cobb (1 review written)

The metro centre team (Gateshead) have been so helpful & friendly in the booking of our forthcoming trips to the Grand Canyon & Sri Lanka. Nothing has been too much trouble. It took quite a bit of organising & time and we have never once felt that this was a problem. They have all made valuable suggestions & recommendations from personal experience or by putting us though to each other for advice. If they said they would get back to us they have. We have traveled with Kuoni many times and most… Read Full Review

Report this review
★★★★☆

“Barbados Oct 2014”

Written on: 05/12/2014 by MalakiBarr427 (1 review written)

Another great holiday with Kuoni, roll on 2015… Read Full Review

Report this review
★★★★★

“Secrets Capri, Riviera Maya, MEXICO”

Written on: 02/12/2014 by TonyAnn (1 review written)

Where all inclusive means all inclusive. Food, service absolutely fabulous. Travel Virgin, it is 2nd to none. We live in Gran Canaria & Kuoni organised everything from our front door to London Gatwick to Mexico return, a fabulous service. Nothing is too much trouble for the very professional staff, our 2nd time with Kuoni, we went to Hawaii last year & that is why we booked thru Kuoni again. A trouble free fabulous experience… Read Full Review

Report this review
★★★★☆

“Fabulous first visit to Thailand...”

Written on: 02/12/2014

Fantastic holiday experience organised by a Kuoni representative. We emailed for some ideas and itinerary for a multi-centre trip to Thailand and were very happy with the suggestions we received. Excellent and smooth first visit to Thailand, good flights, transfers and all travel details went perfectly. Good choices of hotels and resorts with plenty to do at all three destinations and travel reps at all three hotels were very helpful if we required them to be but did not bother you if… Read Full Review

Report this review
★★★★★

“Easy, responsive, clear and reasonable”

Written on: 01/12/2014 by SaraiKoch162 (1 review written)

The agent who helped me, was highly responsive with my requests, and helpful in getting to the bottom of what I wanted - a single all inclusive price for a resort in Maldives. And she listened and understood the key features that I was looking for in a resort… Read Full Review

Report this review
★★★★★

“Great advice on choosing my holiday made it really easy ”

Written on: 01/12/2014 by Johnson319 (1 review written)

Great advice on choosing my holiday made it really easy… Read Full Review

Report this review
★★★★★

“Koh Samui by the Trafford Centre Team”

Written on: 01/12/2014

Great team and great recommendation. The service in store is relaxed and informative. The team know their products and often have been to resorts and make very personal recommendations. We had a fab holiday and the team ensured out "special" anniversary was noted and we had some unexpected treats thrown in. Wouldn't hesitate to book through Kuoni again… Read Full Review

Report this review
★★★★★

“Quality and Value”

Written on: 30/11/2014 by MarkPeacock190 (1 review written)

Quality holidays from average price to premium price - something to suit everyone looking for a great experience. Staff are friendly and knowledgeable along with the Reps at the resorts. You can get a holiday tailor made if you wish. All holidays are of premium quality whatever the price so you can book in knowledge that you will get a great hotel to a high standard. Had many holidays with Kuoni and would always go back to them. Highly recommended… Read Full Review

Report this review
★★★★★

“A complex holiday arrangement that went smoothly”

Written on: 30/11/2014

Without Kuoni I am not sure how I could have managed to my trip to LA and Brisbane with my children; for me to return and for them to continue on to Sydney, Singapore and back to London. Kuoni made the whole trip effortless and very smooth. Everything went to plan. We will definitely use Kuoni again… Read Full Review

Report this review
★★★★★

“Outstanding care and attention to detail from Kuoni”

Written on: 30/11/2014 by Levesque476 (1 review written)

Kuoni staff in John Lewis, Reading, gave the time and attention to detail to organising our family holiday so that we did everything we wanted to do and enjoyed it thoroughly. The hotels were perfect for us, the requested nights out at the opera memorable and the travel arrangements almost always exceeded expectations. My 20 year old son recently said the holiday was "paradise"! I look forward to booking our third holiday with them - thank you Kuoni Reading!… Read Full Review

Report this review
★★★★★

“the bees neese”

Written on: 30/11/2014 by AmaniO'Leary51 (1 review written)

Cheltenham store fantastic my next holiday is not till febuary next year to the Maldives… Read Full Review

Report this review
★★★★★

“Trip to Boston ”

Written on: 30/11/2014 by McKnightqv270 (1 review written)

The holiday was really good due to the booking and set up from kuoni . We had great time and will use them again… Read Full Review

Report this review
★★★★★

“Fantastic Hotel,Great location!”

Written on: 29/11/2014 by Fordy69 (1 review written)

Great hotel, Very convenient location close to a main shopping area and places to eat, All staff are friendly and helpful, Although the language barrier is sometimes a slight problem, Rooms were very well set out and comfortable. Was my first time flying from an international airport and was made very easy by the fantastic staff at both airports,(Heathrow, Beijing) Did find that staff at Beijing despite not speaking much English, were fantastic, The usual methods of pointing and bits of sign… Read Full Review

Report this review
★★★★☆

“Amalfi coast”

Written on: 29/11/2014 by wlRodgers1978 (1 review written)

La favorita hotel in Sorento is great quality and value for money. No need to hire a car to get to Vesuvius, Pompeii,Herculaneum or Naples as all are easily reached by either ferry or train. The arrangements for pick up and drop off from the airport were excellent. This is not really a holiday for children but it is great for people who want to relax and take in a bit of culture in a very lay back environment. It isn't cheap and the best time to go is October when the weather is pleasantly warm… Read Full Review

Report this review
★★★★★

“One of our best holidays to date”

Written on: 29/11/2014 by Kamryn147 (1 review written)

Bandos Island resort was very relaxing, clean, welcoming, clear sky's and blue waters.. The food was excellent with plenty to choose from. The Villa was clean and had everything that you could wish for, including a four poster bed. the room was cleaned everyday and even had a turn down service. clean beach towels were left everyday. we could not find one fault with the Island. Please go and enjoy, just like we did. … Read Full Review

Report this review
★★★★★

“Very professional service!!”

Written on: 29/11/2014

Booked with Kuoni for a holiday to Hong Kong and Borneo in 2015. Kuoni representative was very friendly, knowledgeable and professional and nothing was too much trouble for her. She tailor-made lots different options in order that we could make an informed choice and did her very best to get us the best deal possible to meet our budget. I would thoroughly recommend using Kuoni as they can offer you many different destination choices and flexible options to suit any requirements and treat each… Read Full Review

Report this review
★★★★☆

“Attention to detail”

Written on: 29/11/2014

In Canada we felt let down by the ground agents by having to telephone forward at each destination. We were unsure about transferes and felt that a little attention to detail by telling us in the itinery what, where and when we were to be collected would have saved us a lot of anxiety. Overall, the trip/holiday came together well, it was just those few uncertain moments… Read Full Review

Report this review
overview