Kuoni Reviews

★★★★☆
3.6 / 5
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Latest Reviews

★★★★☆

“Great holiday”

Written on: 24/09/2014 by IndiaGallegos239 (1 review written)

Kuoni provided excellent service at the UK end and the holiday recommendation was perfect for me. I still say that the Body Holiday was worth every single penny and it did what was on the tin. I intend to go again and book with my Kuoni agent here. The Kuoni at the St Lucia end was not quite as good especially when I thought that I had lost my passport - I may have been on my own. She basically told me to find the embassy and go there. Thank fully I was mistaken and it was in my safe. The… Read Full Review

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★★☆☆☆

“Canada rockies and Alaska holiday”

Written on: 15/09/2014 by AlfredMcClanahan (1 review written)

We booked our trip to Canada and Alaska Through Kuoni via the co-op travel agents. We had a great holiday despite Kuoni not because of them. The final details of the holiday only came through 10 days before the departure date and only then after much phoning and Emails. The Cruise from Vancouver to Alaska was on Holland America but Kuoni failed to give us a booking reference number so I had to contact HA myself and obtain the Booking ref in order to register details and book excursions. We… Read Full Review

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★★★★★

“without a doubt the best i have dealt with”

Written on: 15/09/2014 by BrentCollier1988 (1 review written)

Accurate description of resort and hotel,first class service from our travel advisor,and first class class service from our holiday rep,not in your face constantly but always availiable when needed,would recommend Kuoni(and have done)to anyone… Read Full Review

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★★★★★

“Expert advice on location”

Written on: 13/09/2014 by BaileyNewton (1 review written)

Overcame my reluctance to visit Dom Rep again (not previously with Kuoni) by recommending another part of the island which was simply paradise… Read Full Review

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★★★★★

“Very Helpful and proactive”

Written on: 11/09/2014 by 381Norris (1 review written)

Great service, accommodated loads of changes that we needed due to our limited availability. Plenty of patience and follow up of what staff said they would do. Easy to contact via email and phone. Also personal feel whether in store or over the phone/email. Clean and organised store was pleasant to be in, they also consider individuals by asking if they can wt you a drink… Read Full Review

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★★★★★

“Kuoni were fantastic!!”

Written on: 11/09/2014 by MelanieGustafson (1 review written)

Kuoni were fantastic; so helpful. We booked our honeymoon to Dubai and Mauritius through Kuoni in Bristol. They thought of absolutely everything and helped make our honeymoon memorable. Both of our hotels; in Dubai and Mauritius were perfect, great location and ideal for newlyweds! We would definitely recommend Kuoni and will be booking through them in future. … Read Full Review

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★★★★★

“Highly Recommended”

Written on: 11/09/2014 by Justus427 (1 review written)

We used Kuoni to plan our honeymoon as wanted to travel to a few different place and didnt want the hassle of booking flights, hotels separately. We sent some details to Kuoni for what we wanted and we received a skeleton itinerary within a few hours. We went in to meet the adviser and we tweaked a few things here and there, changed a couple of flights and one hotel and we were done in 20 mins. Great service, even got some suggestions of things to do whilst there as all the advisers had been… Read Full Review

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★★★★★

“Happy helpful service”

Written on: 09/09/2014 by Elianna471 (1 review written)

I had tried a couple of different travel agency stores for travel ideas for my October trip 2014, Kuoni came out top. It offered destinations and resorts the others could not match. It rounded up all the elements I wanted in my trip. The staff were brilliant and sooo helpful. It may have cost more but I really feel I have more things included. Georgina Gargett was my first port of call and always contacted me or called me back if she couldn't deal with my enquiry immediatey and when she was… Read Full Review

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★★★★★

“Ease of booking/Good holiday choices”

Written on: 09/09/2014 by ladycanna31 (1 review written)

After seeing an advert for the trip to Sicily which was food and drink themed I phoned to get quotes. When I made the booking it was very easy and I had lots of feedback and regular contact with the office by phone and email. Always found Kuoni staff knowledgeable and helpful over the years. Let's hope the holiday lives up to expectations!… Read Full Review

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★★★★★

“Brilliant experience from start to finish”

Written on: 08/09/2014 by vuMcNeill37 (1 review written)

So impressed with the experience of booking with Kuoni. Friendly and extremely knowledge staff who can't do enough to help, and ensure you get exactly what you want. If the holiday itself is half as good I'll be very happy… Read Full Review

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★★★★★

“Very knowledgeable team”

Written on: 30/08/2014 by BrendaTierney (1 review written)

Extremely happy with overall experience, Booking was very easy having received excellent advice from staff who had very good knowledge having listened to our requirements One of the 2 reps in resort however was not as friendly or approachable as everyone else we met and I put that down to what I believed to be nerves or inexperience, but this did not bother us as everything was perfect in resort (Kuramathi) so we never needed the reps… Read Full Review

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★★★★★

“Always travel Kuoni”

Written on: 29/08/2014 by slwatts (1 review written)

As a single traveller, I cannot recommend Kuoni enough. All of my travels are to the Middle and Far East and wiht Kuoni they have been faultless. The guides are always so informative and friendly, ensuring you see everything of importance and interest. The hotels are top spec - nothing like a bit of comfort after a long day of sightseeing. I tried a different company for one trip a couple years ago. Never again! Ended up travelling around the North of India on my own with no ither group… Read Full Review

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★★★★☆

“very helpful staff”

Written on: 29/08/2014

Very warm welcome into the shop. Sales assistance had a good knowledge of product and created for us a beautiful honeymoon holiday package. We were served with quality coffee and chocolate during our visit which made the experience all the more enjoyable. The only thing i can recommend would be some personal follow up as once it is all booked there is minimal contact and it left me feeling a bit worried i may have forgotten something. I would give 5 stars if that was included. But all in all… Read Full Review

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★★★★★

“booking of our holiday”

Written on: 27/08/2014 by Aguirre134 (1 review written)

booking was whent very well no problems staff where great many thanks cant wait to start our holidays… Read Full Review

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★★★★★

“Missed Flight”

Written on: 27/08/2014 by ZaidenHancock (1 review written)

Missed our flight due to an accident on the motorway. During the 5 hour travelling it took (usually one and a half hours), the Kuoni representative kept in contact with us every 30 mins. She was absolutely fantastic. The flight had gone so she booked us into the Ibis Hotel at Heathrow and then at 9.00am the following morning was on the phone arranging our new flight. Cannot recommend too highly the service and consideration experienced. Can honestly say that we will always book with Kuoni… Read Full Review

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★★★★★

“Fab time in Singapore”

Written on: 24/08/2014 by Meadows208 (1 review written)

Thank you Kuoni for a superbly organised trip to Singapore. We have already recommended your service to our friends and family… Read Full Review

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★★★★★

“Excellent”

Written on: 24/08/2014 by McDonoughbo283 (1 review written)

Great service. Friendly staff with good local knowledge… Read Full Review

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★★★★★

“Brilliant Travel Agent”

Written on: 24/08/2014 by mvMcCartney444 (1 review written)

Excellent personal service from this established Travel Agent, whether in store, on-line or over the phone. Have travelled with Kuoni for over ten years - our first, and only, stop for ALL holiday travel plans. Simply the best!… Read Full Review

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★★★★★

“Nothing is too much trouble for the staff. Will look...”

Written on: 24/08/2014 by Jaslyn173 (1 review written)

Nothing is too much trouble for the staff. Will look for the best deal for you. Very nice touches in the store, for example coffee. You are treated with utmost respect… Read Full Review

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★★★★★

“Sri Lanka Holiday”

Written on: 24/08/2014 by Stevensvq225 (1 review written)

Excellent holiday - latest in series of holidays with Kuoni - superb every time. Will book with them again and again… Read Full Review

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