The Caravan & Motorhome Club - www.caravanclub.co.uk

Click here if this is your business
The Caravan and Motorhome Club - www.caravanclub.co.uk
★★★☆☆
3.1
53.0% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

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“No customer service.”

★☆☆☆☆

written by Pickmypocket on 23/01/2024

Do the CMC even exist anymore ? They have abandoned their phones and the website is down. Thanks CMC for zero customer service..will you be compensating your members for the says lost ?

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“36% increase in site fees in 24hrs”

★☆☆☆☆

written by SaulGray on 25/08/2023

Contacted a site by phone to make sure our group of 4 caravans could book on the same weekend and was quoted a price. One of our friends on the strength of this renewed there membership after a few years without. Came to book and the price had risen by 26%. Called the H/O to be told it's a new policy, "in line with airline charging" How disgusting! We are not prepared to pay over £36 per night, so have cancelled the birthday weekend away and now have a friend with a membership he doesn't really want, very much like us all. Who'd of thought that the customers who pay for their existence would be treated this way. Not looking to renew based on just this experience alone. As a member I placed feedback on their website and due to overwhelming feedback, they are unable to respond to any members. Time for them to hit the reset button.

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