The Caravan Club Caravan Insurance Reviews - www.caravanclub.co.uk

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★★★☆☆
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Media Gallery for The Caravan Club Caravan Insurance www.caravanclub.co.uk

The Caravan Club Caravan Insurance www.caravanclub.co.uk

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Latest Reviews

★★★★★

“I submitted my claim form and quote for repairs on a...”

Written on: 17/09/2017 by MckennaFox (1 review written)

I submitted my claim form and quote for repairs on a Wednesday and by the next Saturday I had received a letter to proceed with the repair. Very impressed with the service. Will renew my policy next year… Read Full Review

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★★★★★

“Damage to Caravan Window”

Written on: 15/09/2017 by PGAtkin (1 review written)

During the heatwave in June the glue on the side window hinge, open at the time, of our Adria Caravan became unstuck, causing the window to fall against the side of the caravan, damaging it. After sourcing a replacement, not easy, we got it replaced. Sending of the required documentation to the Caravan Club insurers we received a cheque for the full amount, less excess, within 4 days. That is what I call excellent service… Read Full Review

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★★★★★

“Incredible service”

Written on: 14/09/2017 by TrishHa (1 review written)

Unfortunately a bottle came out of an overhead cupboard and smashed a hole in the work surface whilst travelling. Rang insurers at 10.30, and said we had a quote for the repair. It was a company they would have recommended. They emailed the claim form which I returned immediately with photos and a copy of the quote. at 11.3O I had the email to confirm we could go ahead with the repairs. That was Monday. Repair done on Wednesday, and cheque received on the Thursday. I can honestly say I've never… Read Full Review

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★★★★★

“Making a claim”

Written on: 11/09/2017 by MikePrev (1 review written)

After 32 years of towing a caravan without incident, finally hit a tree branch, that was hanging down and damaged the rear panel of our caravan. Initially thought the damage was minor, however our chosen repairer informed us that the complete back panel would require replacing, making it an expensive repair. The caravan club insurance was informed, and the claim form was downloaded from the insurers web site. After completing the claim form, attaching the repairers quote and photos of the… Read Full Review

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★★★★★

“The lost window”

Written on: 07/09/2017 by KenleyAyers (1 review written)

We were stopped by another motorist to be advised that we had lost a bedroom window which had smashed on the road. We made a temporary repair and then had the missing window replaced several weeks later once the parts had come from the manufacturer. When I submitted my claim, I was impressed that the payment came to me only 2 days later, without any fuss or bother! This is excellent service and is an example of a very efficient and professional package from the Caravan Club… Read Full Review

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★★★★★

“Excellent service and always cheapest insurance.”

Written on: 07/09/2017 by LydiaBates94 (1 review written)

We have always used the Caravan Club insurance having found it cheaper and the team are always so helpful. After having a very stressful time this year with a fire at home and also destroyed our new Swift caravan, the loss adjusters came out within days and the claim was dealt with very promptly and efficiently and we soon had a brand new caravan to go on holiday again. Very grateful!… Read Full Review

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★★★★★

“Window damage claim”

Written on: 03/09/2017 by NathenMcCleary (1 review written)

Absolutely no problems.Sent a photo of damage caused by stone strike with estimate.All quickly settled.Particularily pleased that the small business that carried out the repair was promptly paid as such operatives often have the need for prompt cash flow cover… Read Full Review

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★★★★★

“Does what it says on the tin”

Written on: 03/09/2017 by 1952Peterson (1 review written)

Unfortunately, my awning was severely damaged during a winter storm in Cornwall. My policy covers new for old replacement, and after a few checks with supplying dealer I received the replacement cost less my excess. It is an excellent policy ( my first ever claim), and the process was made easy by good / clear communication from the claims team - well done… Read Full Review

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★★★★★

“What's not to like?”

Written on: 03/09/2017 by RileyGreer95 (1 review written)

Posted off form for storm damaged caravan cover, and received cheque by return. Also use their insurance for motorhome, great experience there, too… Read Full Review

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★★★★★

“Caravan Write Off”

Written on: 01/09/2017 by Golfermike (1 review written)

After an unfortunate accident in May when my new caravan (only 6 months old) was written off I made my first claim in over 25 years of caravanning. I have to say that the Caravan Club were excellent from start to finish and I had my new replacement caravan by the middle of June and in plenty of time for my French holiday in July. The customer service from both the club and their agents was first rate throughout and I have nothing but praise for them in what was a very difficult time for us… Read Full Review

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★★★★★

“13 years of happy service”

Written on: 31/08/2017

I insured our first caravan with The Caravan Club insurance 13 years ago and after needing to make a claim with them on our very first weekend away we have stuck with them ever since. We get a selection of discounts for having done driving courses and the security features on the various vans we've owned. Unfortunately we have had to make 3 claims in that time - 2 down to us having clipped the van getting it out of storage (both my husband's fault even though I was driving!) and another from a… Read Full Review

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★★★★★

“My experience of caravan club insurance”

Written on: 20/08/2017 by Yorksvanner (1 review written)

When I contacted the Caravan Club to take out insurance on my caravan, I was pleased with the helpful and friendly attitude of the staff who sold me the policy. Over a period of many years of renewing insurance via the club, I always found them easy to contact and obtain advice from. I bought a new caravan this year and upgraded my policy to new for old. Sadly, I had an accident on a Spanish motorway in which the caravan was written off. I must admit I did wonder if the club and their… Read Full Review

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★★★★★

“Very efficient service”

Written on: 19/08/2017 by McCullochro97 (1 review written)

Our caravan problem was solved very efficiently. A downside was having to travel several miles back and forth to deliver and collect our caravan but our fuel costs were reimbursed so overall we were very pleased with the service. All was dealt with in a reasonable time frame. Thankyou… Read Full Review

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★★★★★

“Caravan write off, thanks to storm Doris.”

Written on: 19/08/2017 by 85Gillespie (1 review written)

On the 23rd February at 11 am storm Doris struck my caravans storage area. Doris blew down several trees one of which fell onto the back of my caravan. On inspection I found the back panel to be smashed the roof and skylight damaged, with some of the internal stays and ceiling broken as well. At this point I rang the Caravan Clubs claim line and reported the incident. Devitt were very helpful and I had a claims form within a day. Having returned the completed form within a week the Caravan… Read Full Review

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★★★★★

“Great service ”

Written on: 13/08/2017 by Bianca111 (1 review written)

Excellent service from the club insurance dept and very satisfied with the outcome and settlement. Would definitely recommend the club insurance for caravan protection… Read Full Review

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★★★★★

“Service should be like this”

Written on: 13/08/2017

We had our caravan stolen which in itself is a pretty devastating experience but dealing with insurers can be so daunting it is one of those things you are tempted to leave as long as you can. In our case the Police were worse than useless but the Caravan Club Insurance team on the other hand were brilliant. It is only in cases like this that you realise why the cheapest products may not always be the best. The Caravan Club people were helpful, sympathetic and did everything they could to… Read Full Review

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★★★★★

“Excellent service ”

Written on: 12/08/2017

We have been with caravan club insurance for about 20 years.They have always been very helpful whenever we have contacted them.we have only needed to claim from them once when we lost our awning in high winds. They were brilliant, replacing the awning with a new one straight away , a great service… Read Full Review

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★★★★★

“Very satisfied customers”

Written on: 05/08/2017 by Riyak147 (1 review written)

We would highly recommend this new for old insurance. We were delighted with the efficient and friendly attention we received after our accident and were able to replace our old caravan for a brand new one !… Read Full Review

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★★★★★

“Excellent claims service, highly reccomend”

Written on: 02/08/2017 by Mabey1961 (1 review written)

After sadly having my caravan stolen I was naturally devestated. more so as my husband recently died and we had such amazing holidays in our swift caravan. I was very nervous discussing my claim as I had not dealt with anything like this before. The assessor met with me and put me at ease immediately. He explained all that would happen and guided me through the process. My claim was dealt with and paid out within 4 weeks. I would definitely recommend the caravan club insurance… Read Full Review

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★★★★★

“Great claims service following the sad theft of our Cadiz”

Written on: 26/07/2017 by branko177 (1 review written)

We have been caravanning since July 2011 and have always been insured with the CAMC and up to very recently had never made a claim. Imagine our horror when the police knocked at our door on 22 May to tell us they had found our caravan abandoned in a lay by having been stolen! We went to see our Cadiz and she had been dragged for some two miles on just one wheel as the Alko lock had done its job but underneath was all shot. They had broken in to the secure site and stolen our van. The police… Read Full Review

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