Auto Europe Car Hire Reviews - www.auto-europe.co.uk

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Auto Europe Car Hire - www.auto-europe.co.uk
Auto Europe Car Hire - www.auto-europe.co.uk
Auto Europe Car Hire - www.auto-europe.co.uk
Auto Europe Car Hire - www.auto-europe.co.uk
Auto Europe Car Hire - www.auto-europe.co.uk

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Latest Reviews

★★★★★

“5 star service”

Written on: 05/09/2015 by QuintinGustafson421 (1 review written)

After searching for the best deal on the Internet, I called up. The assistant was very helpful. I got confirmation right after payment. Everything went smooth, no problems encountered… Read Full Review

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★★★★★

“Holiday in Flirida”

Written on: 05/09/2015 by JamyaHurley160 (1 review written)

We were really pleased with the modle and luxury of the car which was fully loaded and had only done 1500 miles. The pick was well organised and the drop off at the air port was even better with a porter on hand to take us directly to check in. I have one word to describe the service from Auto Europ and Alomo: 'Outstanding'… Read Full Review

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★★★★☆

“Good car hire”

Written on: 05/09/2015 by Seamus75 (1 review written)

They were the only company that could give me a car in Poprad. When taking my booking they were competent and reassuring. Everything worked out as planned. All the fees were explained beforehand and there were no nasty surprises. I would definitely use them again… Read Full Review

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★★★★☆

“Great service”

Written on: 04/09/2015 by Fixmyforklift (1 review written)

Booked online,phoned to check a few points and got through to leo-could not have been more helpfully,saw a rate drop 2 week's after booking,so I phoned leo-the price difference was credited to my card!!!!!… Read Full Review

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★★★★☆

“Hertz at Rome are.....”

Written on: 04/09/2015 by Mkag2009 (1 review written)

AWFUL! Avoid using Hertz! A three hour wait to pick up a cast! Not the fault of auto-Europe but as a partner they should understand that hertz are offering cheap deals without putting in place the resources needed to cope wth the demand this creates! No cars available was the reason given by the surprised girl behind the reservation desk after she asked had I been waiting long! Auto-Europe however did deliver a Car so that bit of the process was excellent! … Read Full Review

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★★★★★

“Very good services”

Written on: 04/09/2015 by tayar (1 review written)

It was very good services, just one small thing that in Bratislava was one guy in the office with three people front of me it took 45 minutes to get my car. Otherwise than that everything was fine, easy way to bark to return the car and drop the key.. refund the deposit same day after it has been checked. Thanks… Read Full Review

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★★★★★

“Straightforward and problem free”

Written on: 04/09/2015 by LexiHawkins387 (1 review written)

We found the process very easy from booking right through to returning the car. Very slick pickup and return. Great value for money. Highly recommend Auto Europe!… Read Full Review

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★★★★☆

“car hire”

Written on: 03/09/2015 by Salvatoreb1978 (1 review written)

I liked fact that there was plenty of choice to find what I wanted at a good price. So I was able to get a free second driver and unlimited mileage without paying the earth. This may have been because I chose the german firm Buchbinder but this is not relevant. I got good value for money cos AutoEurope had done the donkey work of putting up options. The car was a modest Ford Fiesta but it was great, reliable, quiet and easy to drive… Read Full Review

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★☆☆☆☆

“not what we booked ”

Written on: 03/09/2015 by schweitzer (1 review written)

as we were doing a road trip with our teenage children , we researched the cars available thoroughly , looking specifically at the seating arrangments. WE booked a nissan evalia specifically for the seating as we had 3 children and paid the higher rate for this car. On arrival to pick it up we were told that this car had been removed 2 years previously form there fleet and nobody had bothered to tell us. We were then given a toyota avanza - a car which we had rejected because of the seating… Read Full Review

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★★☆☆☆

“Avoid the Refundable Excess Policy”

Written on: 03/09/2015 by alexrunner (1 review written)

Don't waste your time with Auto Europe’s refundable excess policy. I rented a Hertz/Dollar car in Spain and I think rental companies go out of their way to find damage when you don't purchase their own Collision Damage Waiver. I was certainly given the hard sell by Hertz to buy their CDW when I checked the car out. They warned me they would find something when I returned the car and sure enough they found a scratch on the wheel arch by running their fingers over its surface. You would… Read Full Review

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★★★☆☆

“Nice car but small boot”

Written on: 03/09/2015

We used auto-europe to book a car in Copenhagen airport. We booked a Mitsubishi Lancer (or equivalent). We got a Opel Mokka. It was a nice car in great condition! However, the boot was too small for a family of four. We squeezed in two suitcases and two hand luggages into the boot, but had to travel with two additional hand luggages in the care. Not good… Read Full Review

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★★★★☆

“very happy”

Written on: 03/09/2015 by Titus156 (1 review written)

will use again, nice clean car, free upgrade as we were waiting a while, only problem was there wasn't a lot of choice… Read Full Review

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★★★★☆

“A great quality car”

Written on: 01/09/2015 by RihannaBlevins (1 review written)

We were pleased with the new car we were given for our two week trip, only 3000 miles on the clock and it was in excellent condition, the service in picking-up and the drop off was quick and no problems so would happily recommend. Hibbert Family London… Read Full Review

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★★★★★

“Munich”

Written on: 01/09/2015 by 20Gallegos (1 review written)

Great hire - Munich Hertz via Auto Europe - Ford Mondeo Estate - cheap and well equipped… Read Full Review

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★★★★☆

“Great value for money”

Written on: 31/08/2015

We've just returned from a 3 week road trip around the US. The rental cost was c25-30% less than booking directly with the well known rental companies. We hired a 7 seat mini-van; rental went smoothly - car collection/return, etc. I changed the dates of the booking online before departure and that went smoothly, too. This is the second time we've used Auto Europe and I'd book again with them… Read Full Review

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★★☆☆☆

“Poor service”

Written on: 31/08/2015 by PresleyHayes281 (1 review written)

I have just returned from a 5 week hire that was organised via Europcar. When I arrived at Naples to collect my car, I had a 2 hour wait in a hot and chaotic office. When it was my turn, they informed me that they did not have the size/class car that I had booked and paid for and was forced to take a smaller car. When I arrived at my destination some 300km away, I discovered that the car could not be locked with the key or by the plip. After several telephone conversations with Europcar and… Read Full Review

By Autoeuropeuk

Written on: 02/09/2015

Dear Client,
Thank you for your review and we are sorry to hear that you were not happy with the service provided and the vehicle.

In most cases the suppliers will ask that a change over of vehicle be done at a location; so that paperwork can be generated and vehicles checked over. If a client is unable to drive to a location they may arrange a delivery; however they will charge for this.

Please do contact our Customer Service Team so that they can investigate this further and check if you did receive an incorrect car size, as a refund may be due for this.

Kind Regards
Auto Europe

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★★★★★

“Excellent all around service ”

Written on: 31/08/2015 by Parkerua481 (1 review written)

Speedy service with a smile. The car was nearly new and it exceeded our expectations. Will undoubtedly use them again… Read Full Review

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★★★☆☆

“Don't buy petrol from them!!!”

Written on: 28/08/2015 by Josue104 (1 review written)

Staff very friendly and changed the car when windows didn't work properly. Like all other car hire firms one has to be very careful as they will charge huge fees for everything, e.g. car seats, additional driver or insurance - we are used to that by now. However, this time we were sold a tank of petrol for 54 Euro which was supposed to be cheaper than at petrol stations. It was slightly cheaper, but we didn't take into account that nobody really drives until the tank is completely empty. As… Read Full Review

By Autoeuropeuk

Written on: 02/09/2015

Hi There

Thank you for the review.

Each supplier has a different ruling on how fuel is charged, in this case the supplier states ' all vehicles are rented with a full tank of fuel and must be returned with a full tank'. This method has been preferred by clients as the cost of filling the tank outside of the airport location is always much better priced. If a supplier must fill up a tank once a vehicle has been returned they will charge the airport premium fuel rates. For further information on this policy you may contact us directly.

Kind Regards
Auto Europe

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★★★★★

“Highlight of Miami Airport experience”

Written on: 27/08/2015

We went for the company with the best reviews rather than the cheapest price and were very impressed. The Auto Europe price was cheaper than Alamo's own website and the service we received was excellent. The Alamo staff were the only people we met in Maimi Airport who were cheery and helpful and the process was quick and easy. When we told the guy we had our own excess waiver insurance, he didn't try to push their own insurance onto us and he explained everything very clearly. When we… Read Full Review

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★★★★★

“Fully satisfied customer”

Written on: 27/08/2015 by Matias109 (1 review written)

I have used autoeurope for many years. They recently fixed a minor gripe I had with the web site so that you can now see up-front who the hire company is behind the deal. I have compared their offer with other brokers recommended by friends. In the end I stopped checking because autoeurope consistently matched or bettered their offering. You still have to be a bit savvy about car hire - * insure the excesses separately; * go for the full-full options and return the car with a full to avoid… Read Full Review

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