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Written on: 26/10/2009
Initial invoice from Airline Network much higher (about $150) than final invoice from rental company. Airline network will not make up for this price difference. Will never book through them again. (read more)
Written on: 09/04/2008 by rennae29 (1 review written)
Booked a 7 seater car over the Christmas period, and booked pick up and drop off to coincide with the flights. On receiving he confirmation noted that pick up was 0900hrs. I called and advised this was incorrect and was told that it was standard and not a problem. You've guessed, no 7 seater car available when we got to the airport. Customer care have blamed me for not filling the correct details, I know I put the correct details in to the web they will not offered any compensation. Will... (read more)
Written on: 12/06/2006 by MikeyB123 (16 reviews written)
Airline network doggedly stuck to the ABTA 28 day rule for replying to complaints, and I am still waiting for a refund.
The call centre were in a hurry to get me off the phone, and they were no help at all. (read more)
Written on: 07/11/2005 by TrevorS (5 reviews written)
I booked a car online with Airline Network, and had no problems. The car voucher for Dollar USA arrived via E-mail within an hour, excellent service.
When I tried to extend the term of the car hire I ran into a bit of bother. Extensions cannot be done online, so contact with AN's sales office was required. Initially it seemed simple, a very nice man took my details, took my money, cancelled the original voucher, and promised me an email the next day with the new voucher. Of course it didn't... (read more)
Written on: 25/07/2005 by wishy (1 review written)
Poor waiting arrangement for the vehicle. Vehicle was clean and suitable for our family (read more)
Written on: 22/04/2005 by wingcommander (40 reviews written)
I hired a car through Airline Network who secured a car for me with Dollar car hire at Boston airport. For £230 GBP we has a huge Mitsubishi 4x4 that had everything expect sat nav. Great Value. (read more)
Written on: 15/10/2004 by kpritchard (2 reviews written)
I ordered a hire-car online through airline network about 3 weeks ago. The main reason that I went with them was I saw in the Terms and Conditions when I was booking the car that I could get the car delivered to my accommodation in Sydney. The order progressed ok and I received my invoice - only showing my payment to them, no car hire details - in the post. Then I realised that I hadn't actually received anything that had the details of the car hire on it, so I looked back in my email... (read more)
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