Sixt Car Hire Reviews - www.sixt.co.uk

★★★★☆
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Sixt Car Hire www.sixt.co.uk

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Latest Reviews

★☆☆☆☆

“Poor Cust. Svc, Ineffective Policies”

Written on: 20/08/2016 by 16Haynes (1 review written)

BOTTOM LINE - rent from Enterprise. They actually cost less (for a bigger car) AND they do not have the "must have current license for 5 years" policy. STORY: Car was reserved for pickup @ Dublin airport via Ryanair services 30 days before travel to Ireland. 4 days prior to arrival, reviewed the reservation. Sixt contract states one must have driver's license for 5 years in order to rent. I questioned (via email and FaceBook) clarification: must I have had a driver's license for at least 5… Read Full Review

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★☆☆☆☆

“horrible internet service”

Written on: 13/06/2016 by Parisz358 (1 review written)

Horrible Internet or telephone service. Have to spend 30 minutes just trying to get a hold of them. Ordered a Mercedes and got a dirty car that was supposed to be a BMW but the trunk would not open, blinkers would not stop blinking and window washer and wipers would not stop as well. From now on I stick to National and stay away from Expedia… Read Full Review

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★☆☆☆☆

“Beware Sixt will claim for damage you haven't done”

Written on: 03/06/2016 by hkErickson214 (1 review written)

The Marriot Vacation Club hired a car for me for a few days from Sixt at Malaga Airport March 2016. The car was damaged when I picked it up at the airport and had misleading documentation which identified damage. No rep was there to check the documents at hire. But I assumed their documents were in order. On returning the car, I was told I had to pay for the damage even though I did not cause it resulting in a £300 excess. Despite explaining their mistake, Sixt demanded payment. Sixt are… Read Full Review

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★☆☆☆☆

“Sixt: What a mistake!”

Written on: 01/06/2016 by DamianGallegos (1 review written)

I have rented many, many cars in the US, and have never experienced anything like this horrible experience in Lisbon. I thought I should try a European vendor. What a BIG mistake! Sixt may be cheaper upon reservation, but they get you in the end. Next time I will use a more trustworthy car rental agency. Incidentally, the VISA slips say JAPRAC Rent A Car, not Sixt, so I think it is a franchise, but still, Sixt business practices. Scheme #1? Price low and have as few agents as possible at… Read Full Review

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★☆☆☆☆

“the worst ever”

Written on: 18/05/2016

I have hired a minibus for a short holiday! The vehicle was in a terrible state with huge dents and damages all over the bodywork! As I just left Edinburgh a lots of warning lights come on the dashboard and I had have no way than to cancel a few trips! When I dropped it off I was told that was okay,but later on they found further damages! How and where the God knows as it looked like it just come from the war zone! I would strongly advice the clients to stay away from them!! There are no words… Read Full Review

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★★★★★

“Great service for 15 years.”

Written on: 27/04/2016 by RWQ1967 (1 review written)

Living in London, I have no need to own a car. I always hire a car from Sixt whenever we venture out of the capital. I have used Vauxhall (now closed down), Wandsworth and now more recently the Victoria Branches to collect and return the cars. Every time over the last 15 years or so the staff have always been courteous, friendly and helpful. The cars are always clean and 1 year old. In all those years I have broken down only once and the response was prompt and the vehicle replaced like for… Read Full Review

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★☆☆☆☆

“Worst car rental ”

Written on: 16/04/2016 by Foley491 (1 review written)

After over 10 rentals frequently renting cars I can surely Say Sixt is the most unethical company I've felt with. This is the only company that constantly find dodgy damages in the cars that are pretty difficult if not impossible to spot and you just can't prove they were already there! this practice is common and spread across several countries so clearly is a company policy. I advise people to read all foruns online and the feeling is the same. 1 customer lost!… Read Full Review

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★☆☆☆☆

“Dirty Sly Business”

Written on: 12/04/2016 by Massive94 (1 review written)

Please don't rent a car from these people. We got a anonymous fine sent to our email in German (we are not German or were not in Germany) with a fine for 'being in a bus lane'. Without asking they just took the money from our account and added a processing few that was more expensive than the fine! We didn't even know till we checked the account. Not even an explanation why the fee was taken. Real dirty business!… Read Full Review

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★★☆☆☆

“poor customer servive”

Written on: 11/04/2016 by ewMooney442 (1 review written)

didn't realize limited mileage on vehicle. prepayed for rental. after finding out about mileage (which was not clear prior to booking)tried to work out a deal or cancel booking. They would not work out a deal, nor would they refund. Poor Customer service. Completley not helpful. Got bounced around to 3 separate people and none of them were of any help. They have lost a Customer in me. … Read Full Review

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★☆☆☆☆

“Shocking!! ”

Written on: 23/03/2016 by Charlotte.thraves (1 review written)

Shocking company!! Booked a van to move house a week prior! They then phone at 7.30 the morning of the booking stating the van can not be collected as there wasn't a van free!! DO NOT BOOK THIS COMPANY… Read Full Review

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★☆☆☆☆

“Rip off charges”

Written on: 08/03/2016

Beware, Sixt in Geneva added a very high service charge, in addition to the fuel top-up fee, as a result of taking the vehicle back with a not completely full tank. This car hire company was booked via Holiday Autos, who have refused to enter into any discussions with Sixt. Be warned… Read Full Review

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★★★★☆

“Great service”

Written on: 01/03/2016 by Davian258 (1 review written)

Hired a car for skiing from Marseille airport. Was concerned car might not be big enough for the money paid. Turned out to be plenty of room. Minor quibble over paying €38 for a booster seat for the week and snow chains being a bit puny. However car was very clean and comfortable. Staff pointed out the one minor scratch. Great week skiing and returned to Marseille airport, checked in and through security when my daughter realised she had left her phone in the car. Spoke to staff at our… Read Full Review

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★☆☆☆☆

“SIXT PALMA AIRPORT - AVOID LIKE THE PEST”

Written on: 28/01/2016

Staff just plain rude. They just do the strict minimum required. Don't bother hiring a TOMTOM, they don't work. Don't bother hiring a OPEL CORSA, it has this feature that requires using the clutch before you can start the car. It's OK if you know, it's not if you don't. You are stranded. They do not check the car on return and then days later they say damage was incurred. They are many other car hire firms in Palma Airport GO TO THEM… Read Full Review

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★☆☆☆☆

“Shocking Service AVOID, AVOID, AVOID!”

Written on: 26/01/2016 by rowntreetravis (1 review written)

Always (and I have stupidly used them many times) a very bad service from trying to coerce you into an expensive upgrade, cars not being ready and made to wait over an hour, cars being unavailable, poor quality class of vehicles (advertise a VW Golf and supply a Kia!) to swearing/abusive reps in front of young children (yes, many a complaint still not dealt with by Sixt!). Additionally, taking unauthorized payments and service charges for fines that are in dispute with local authorities all add… Read Full Review

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★★★★★

“Smooth booking process, reliable mobile app. Nice...”

Written on: 13/01/2016 by 1992Carter (1 review written)

Smooth booking process, reliable mobile app. Nice choice of cars. I got mine and in excellent maintenance conditions. The staff at the desk and at the car park has been very professional, well above the average, I was very impressed. Definitely happy to use Sixt in Rome and elsewhere again!… Read Full Review

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★★★★★

“good cars and good service”

Written on: 09/01/2016 by Collinstf150 (1 review written)

good cars and good service- i rented an audi a1 automatic and received a quick check in process and speedy check out process. i also got a free ride to heathrow terminal 4 after checking out… Read Full Review

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★★☆☆☆

“Deplorable Service”

Written on: 05/12/2015 by JustineKirk (1 review written)

Sixt rent a Car have very good technology, however have deplorable customer service. and are Very arrogant people. They asked me for my Sriving license (understandable), my Passposrt (Why as I am in my country), National Insurance number (I am renting a car not getting married to the place)! I asked them to cancel my reservation, really bad service. I seriousley do not know how they survive in this day and age, when everyone else tries thier best to give best service?… Read Full Review

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★★★★★

“customerloyalty means something at sixt”

Written on: 24/11/2015

When i received my last invoice, i noticed that the made booking had changed as well as the amount due. After complaining this error, Sixt gave,me the benefit of the doubt, apologised and credited the extra cost. I was impressed! Easy choice where to make my next reservation. Thanks again!… Read Full Review

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★★★☆☆

“Not what I expected”

Written on: 15/11/2015

Started out to be a good experience, People were extremely friendly and courteous. Took my reservation and booked me for a Mercedes for my visit in Seattle. Deducted the cost of vehicle on my DEBIT card. Upon arrival in Seattle I was told I could not rent a premium car and was given a Toyota Rav4 due to not having a CREDIT card. If this was the case why did they allow the debit card to be charged in the first place. I was mad but the staff was still courteous. I will not rent from this Company… Read Full Review

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★☆☆☆☆

“A rip-off”

Written on: 16/10/2015 by Thedfi (1 review written)

I booked a car with Sixt online to be picked up in La Rochelle. I paid online, but on arrival in France, I was made to sign a 50 Euro night charge as I picked the car after 6 pm. I was never informed of that charge at the time of booking although Sixt knew that I am picking up car after hours. There was no mention of any night charge in any of their term and conditions. I challenged Sixt on this but they refused to admit their mistake about not informing customers at the time of booking of the… Read Full Review

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