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| Value for Money | 4.4/10  |
|---|---|
| Overall rating | 4.4/10 |
Full review by
Guest.
on 28th Aug 2008
User Rating : 0
Respect :
0
Bad service, they charged for the whole day, by being late to to drop car by 17 minutes. I would never ever use Sixt company again, I recommend you avoid if you can!
Guest.'s review and ratings | 32 words
Review by
badjohnbad
on 25th Aug 2008
User Rating : 9
Respect :
0
As with the below commenter I was also a little dubious about Sixt Car Hire having checked reviews after I booked the car, and the seeming absence of the employees from the airport did little to assuage my fears. Happily after I found them (they were sat outside) I was treated to very good customer services and was seemingly given a free upgrade from a little 107 to a vw polo 1.2 which was a fantastic drive. All in all a very good experience, I'm not sure about other places but their branch at M ...
badjohnbad's full review | 120 words
Review by
carreviewer
on 12th Aug 2008
User Rating : 9
Respect :
0
I was very nervous prior to renting a car with Sixt Car Hire after reading negative reviews, however so far this has not been the case with my experience which in general was pretty good. I am still cautious that an unexplained charge may appear on my credit card bill but I have been back for two week so hopefully I wont be receiving any! I requested an Astra from Alicante airport however they were all out so I was given a free upgrade which I can't complain about, other than it was a little bit ...
carreviewer's full review | 282 words
Review by
Guest.
on 26th Jul 2008
User Rating : 1
Respect :
0
Booked a car in Barcelona. All went smoothly till I realised I had been stung with after charges that were not explained clearly to me! My advice is that I'd stay clear of this company.
Guest.'s full review | 57 words
Review by
Guest.
on 2nd Jul 2008
User Rating : 0
Respect :
0
I had a one day rental for a SmartCar that I picked up at the Frankfurt main train station at 9:30am. It was a 1-day flat rate, all mileage included for a total of 39euro.
The next day I filled up the car and returned it to the Frankfurt train station at 8:00am before I took a 9:00am train out of the country. I returned the keys directly to the Sixt agent at the station and provided her with the gas receipt.
Later when I checked my credit card, I saw a charge from them of $124 euro-- more tha ...
Guest.'s full review | 186 words
Review by
barrieh
on 30th Jun 2008
User Rating : 1
Respect :
0
Car broke down - ended up having to go 20 miles by taxi to collect another car from Avis - refused to refund my lost day - voucher offered in the end - Final insult was being invoiced for service charge for refilling tank of car that had broken down - still arguing with customer services about this.
Some of the staff at Sixt on returning to Noce airport - rude and unhelpful - my advice - do not rent a car from Sixt.
barrieh's full review | 90 words
Review by
Guest.
on 24th Jun 2008
User Rating : 0
Respect :
0
I booked a car by telephone for a colleague and was not told by the phone operator that the branch closed at 12.00 on a Saturday. When my colleague went to collect the car at 12.30, he found the branch shut - Thanks Sixt.
Guest.'s full review | 42 words
Review by
Guest.
on 22nd Jun 2008
User Rating : 9
Respect :
0
Needed a last minute car in Berlin and SixT offered us a decent deal considering the situation. They were accommodating about getting the car seats we needed and even installed them for us. The first car we got the GPS wasn't working so they quickly gave us another car. All in all - no complaints! Everything was charged as they said it would too!
Guest.'s full review | 72 words
Review by
phil parte
on 21st Jun 2008
User Rating : 10
Respect :
0
I rented a BMW via UNITED AIRLINES advertising of $371.00 for a week! Everything went as planned, the car was remarkable w/ GPS and the BMW was new w/ only 36 miles. I needed car an extra 6 days, which was no problem. The staff were not so friendly but not unfriendly. In all I rate them the best!
phil parte's full review | 64 words
Review by
Guest.
on 7th May 2008
User Rating : 2
Respect :
0
When I called Sixt asking if it would be Ok to keep the car an extra day, I was told no problem. I was even told that they would sort it out with their head office so that I would keep the spacial rates. When I returned the car, I asked to see the final cost (yes you have to ask for it). My extra day cost me over twice the initial daily rate, and no one mentioned on the phone either that there is an extra £10 for late return. Basically the same as if I hadn't bother to call them to ask for ...
Guest.'s full review | 117 words
Review by
spinksy
on 8th Mar 2008
User Rating : 1
Respect :
0
I rented from Sixt Kenning Heathrow, as I often do, in February this year. On returning the car, my form, which I still have, was signed by them as having no damage. A few weeks later, I saw on my credit card an extra billing of £58.75. I had had no communication, warning, notice etc. from Sixt at all. On enquiry, they said it was for cleaning, quote "as the vehicle was returned really dirty"!!! I have tried to reclaim the amount, but they said, quote "With your signature on your rent ...
spinksy's full review | 145 words
Review by
Guest.
on 2nd Feb 2008
User Rating : 10
Respect :
0
I was very wary of hiring a car when travelling to Malaga this year. I decided to go with sixt. By the way, just to let you know beforehand, they are not based in the airport in malaga, but a very prompt bus service owned by the company was waiting outside the airport and dropt us off to the sixt office, which was literally at 2 minute ride away.
The staff were helpful, friendly and clear in their terms. We wanted a passat which wasn't available so they gave us a completely free upgrade to a B ...
Guest.'s full review | 193 words
Review by
mickyboy63
on 23rd Dec 2007
User Rating : 0
Respect :
0
When we got home from Medeira we were charged an extra £330.00 with no explanation. I haven't had reply to emails so hoping card company can!!
mickyboy63's full review | 31 words
Review by
greewill
on 21st Dec 2007
User Rating : 0
Respect :
-1
I do not recommend Sixt Car Hire.
greewill's full review | 89 words | 1 comment added.
Review by
the spellers
on 16th Dec 2007
User Rating : 0
Respect :
0
we had a bad experience and i certainty would not recommend.
the spellers's full review | 39 words
Review by
jclark
on 30th Oct 2007
User Rating : 5
Respect :
0
We thought that the hire charge was a good price until you included the fuel charge. It worked out at nearly £100 for the week.
jclark's full review | 73 words
Review by
vonfelrj
on 10th Jul 2007
User Rating : 9
Respect :
0
Highly Recommend: We rented a 9-person van out of Bologna and had no problems. The staff was courteous and professional, the car selection was great and the car itself worked flawlessly. We also appreciated the after-hours drop at the airport - I had an email receipt for the rental charges sent to be before I got home.
vonfelrj's full review | 76 words
Review by
tarahill
on 10th Jul 2007
User Rating : 1
Respect :
0
The worst customer service I have ever experienced. One of the employees shouted at me when the car was returned with a dirty exterior and then said we would be charged £30 for cleaning.
This ended up costing us a lot more than we bargained for.
They take a large deposit from your account when taking the car; much more than any other hire company has ever charged me before.
tarahill's full review | 124 words
Review by
SallyD
on 25th Jan 2007
User Rating : 10
Respect :
0
I would definitely recommend Sixt in Croatia.
SallyD's full review | 81 words
Review by
Travel Guard
on 4th Jan 2007
User Rating : 3
Respect :
0
We reserved the car on SIXT holidays website. They informed us that a representative would contact us before they process the request. Instead, they immediately charged us for the car. Unfortunately, we did not think anything of it at this moment.
We ordered a Volkswagon Passat variant with diesel engine and winter tires but when we came to SIXT office they said they only have a gasoline Ford Mondeo and we have to take it. We attempted to explain that we asked for a particular car and it wa ...
Travel Guard's full review | 497 words
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