Everbank Internet Banking www.everbank.com Reviews

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1.5 stars
Average rating for this product is: 1.5 out of 5

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Average Ratings for Everbank Internet Banking www.everbank.com

  • Ease of Use1.6 stars
  • Value for Money1.8 stars
  • Reviewer Ratings1.5 stars
  • Overall Rating1.6 stars

34 Reviews For Everbank Internet Banking www.everbank.com

  • Guest 2nd Oct 2009

    Reviewer rating: 5 stars


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    Our banking has been with Everbank since 2001 and never a problem. When there have been problems with other financial institutions, Everbank has been proactive in seeking resolution on our behalf and has followed up with phone calls every few weeks to check on the progress - the "brick and mortar" bank took longer than 1 year to totally clear up their error. For one issue about a competitors credit card, Everbank representative called them while I was on the phone as a conference call and resolved the item immediately. My questions are always answered professionally 24/7. I love this bank!!!

  • antenna 30th Sep 2009

    Reviewer rating: 5 stars


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    I opened an Everbank account in September 2009. I had no problem whatsoever.

    The Yield Pledge Money Market Account pledges to stay in the top 5% of interest rates paid by other online banks such as Ing, Discover Bank, etc. No need to feel you have to keep moving your money around to chase rates!

    Shortly after I sent in my deposit an application (family trust), I received a "Welcome" email, and then received my packet with accoutn number/sign on info within a week. My checks have been o ...

  • Guest 25th Aug 2009

    Reviewer rating: 1 stars


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    Everbank Internet Banking - The WORST. I had the same experience so many others did. Poor customer service. The run around trying to open the account. Even worse trying to fund it for the "90 day introductory rate". It was going to take me 90 days to straighten out the mess of getting the savings account open and funded. I gave up and closed it.

  • Guest 18th Aug 2009

    Reviewer rating: 1 stars


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    I have to say that Everbank is the worst bank I have ever considered using. I deeply regret the choice to open an Everbank account. The high interest rate was definitely the drawing point. But after filling out the application online, I had to PRINT it and MAIL it in. That should have set off alarms for me. Unfortunately, it didn't. I paid $8.00 to get a CASHIERS CHECK for $25500.00 which then sent OVERNIGHT to the tune of $19.00. So far this cost me $27.00.
    After a FULL WEEK, I FINALL ...

  • Guest 3rd Jul 2009

    Reviewer rating: 0 stars


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    Everbank Internet Banking is the absolute worst bank among the few dozen I have ever dealt with in my life. All sorts of fees are attached to the money market account, there's no interest rate info on the online account page (and they give you a ridiculous answer why it's not available), and they experience frequent technical problems (opting out of their emails doesn't work, alerts for me to view secure messages from them that don't exist). Money transfers in and out of the account take way lon ...

  • Guest 1st May 2009

    Reviewer rating: 1 stars


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    Although I've used Everbank Internet Banking three times now to finance a home purchase, I can say that I will not use them ever again due to poor customer service. Slow and unresponsive service makes them unattractive despite fairly good rates.

  • phs 9th Apr 2009

    Reviewer rating: 0.5 stars


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    Everbank should be NEVERBank. Wait until you close the account ...good luck getting you money with all the run around

  • lin yehang 19th Feb 2009

    Reviewer rating: 1 stars


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    I applied Yield Pledge Money Market application in December 2008. It took around 4 weeks for EverBank to set up my account. Finally, EverBank e-mailed me on January 23, 2009 and said they would send the account welcome kit to me within approximately 1 week. Now, 26 days has passed, I still do not have the account welcome kit and check book. I feel that the service I've received from EverBank has been really terrible. I am thinking of closing this account, but I do not even known my account num ...

  • Guest 22nd Jan 2009

    Reviewer rating: 5 stars


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    Pays good interest on basic accounts. Allows the small investor to hold foreign currency and gold without paying a storage fee for the gold. This bank isn't going to default or need the FDIC insurance it offers.

  • Guest 7th Nov 2008

    Reviewer rating: 0.5 stars


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    Slow, slow, slow...... sent my info wrong address, told me my cheque was wrong, didn't send wire information.
    After two weeks cancelled application.... will move on with MY money.

  • myreviewid 21st Aug 2008

    Reviewer rating: 0 stars


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    It took about 4 weeks to establish the online money market account, setup a linked external account, and make an external funds transfer. If it didn't take only 5 days to do the same with Capital One Direct maybe I wouldn't be so frustrated. After 3 months I intend on withdrawing my money and closing the account.

  • Guest 13th Aug 2008

    Reviewer rating: 5 stars


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    The interest rates are great currently at 4.75%. I think a lot of the negative comments are mostly about foreign investments and are dated from a year ago. I have had nothing but a positive rewarding experience so far with customer service and the attentitive attitude from the bank in general. Plus I checked their CAEL rating (Financial stability) and its more solid than most of the financial institutions out there.
    If you are looking for a place to set your finances to have your money work for ...

  • Guest 29th May 2008

    Reviewer rating: 0.5 stars


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    Despite being an internet bank, many important transactions require a letter or fax. Overall, customer service is terrible. We had to make several calls to open up an account. Protocols for bank transactions didn't seem clear enough for me.

  • epeeist04 18th Mar 2008

    Reviewer rating: 3.5 stars


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    I opened a Everbank Internet Banking www.everbank.com checking account and then bought some "unallocated gold" through their world banking service. This went smoothly, if a little slowly. I did get all the documents they mailed (and they mailed a LOT of different envelopes). I then tried to buy more gold a few weeks later, couldn't find any info on how to do it online. Had to call. They took my order but it was over a week in executing. Maybe I am spoiled by fast execution in my stock acco ...

  • athakur 25th Jan 2008

    Reviewer rating: 0 stars


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    I submitted my mortgage application with the credit card that they ask for in the end. They sent me a confirmation that the loan was approved and a loan officer will call. No calls for 3 days. I call them to ask what was happening... they say the can't find my information.. After 3 days of calling they finally find my information. They never called me back even though they said they will call me in 15 min. After they found my information ... they said they cannot offer me the rate I locked on. ...

  • johnjohnj 19th Oct 2007

    Reviewer rating: 0.5 stars


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    Everbank - The phone operators helpfulness ends after the phone call ends. Promises to send inforamtion are not fulfilled.
    Each call back to Everbank is met with 'surprise!'. I just want to get my money returned.

  • nancy nanney 8th Mar 2007

    Reviewer rating: 0 stars


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    I called Everbank Internet Banking at the end of January 2007 for my payment amount for February, because I had not received anything regarding a payment. After considerable time on the phone with people that did not have a clue as to what was going on, I was finally told that I would receive a payment statement in the middle of February for the March payment; nothing about the February payment. I finally got the statement at the end of February, only to discover that my loan was an "interest o ...

  • todaytheworld 6th Feb 2007

    Reviewer rating: 0.5 stars


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    I have had a nightmare experience with them. I made a wire transfer to a company in India that I deal with regularly. They never completed the wire after 3 weeks. I finally recalled it. They still don't have it back in my account, and they refuse to make good on it , telling me I have to wait.

    Everbank Internet banking never had a SWIFT message. They keep giving me the run around, and I am currently out $4000.

    Their prices are high for any transactions, and they don't know what each depart ...

  • cavenagh 4th Jan 2007

    Reviewer rating: 0.5 stars


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    Everbank claim a high Kiplinger's rating - it seems to me Kiplinger's should try actually holding an account with them. My experience suggests one would be much better off with a 'brick and mortar' bank that operates online, than this bank, which has been consistently poor in its treatment of this customer.

  • DrPepper2 29th Dec 2006

    Reviewer rating: 0 stars


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    I had accounts with them and got messed up by inaccurate account information when logging on. When I brought it to their attention, they just said that I should have read the statements that they sent in the mail. This was after Everbank gave me the runaround on the phone for an hour. The whole reason I got an internet bank was so that I could do everything online.