Talk Talk Reviews
Summary
Review your Talk Talk Phone Company or find whether this is the best landline phone service for you. With the increasing number of phone packages available, determining which comes out Tops can be no less than difficult. Whether it is added extras or simply the cost of calls, make comparisons from the reviews below and get dialling.
Media Gallery for Talk Talk
Latest Reviews
★☆☆☆☆
“Keep well clear of talktalk”
Written on: 15/05/2013
I have been trying for 6 months to change my direct debit mandate to the first of the month can this be so difficult to do well it seems like it I been lied to, talked over not listen to by very rude Indian lady's, the online email is a bit hit and miss sometimes it works sometimes it doesn't, it might be cheap but isn't worth the aggravation pay a bit more and go with another company. (read more)
★☆☆☆☆
“awfull awfull awfull!!!!!!”
Written on: 22/04/2013 by rhyskeogh1
I decide to go with talk talk when I moved house after 2 months I still had no service No communication with what was happening I had to constantly chase them, They had my email wrong, I changed it with them 11 times and its still hasnt been updated so I cancelled and went to but, I now have debt collectors chasing me for a £50 bill for services talk talk never provide, even though I was assured this would not happen by customer services. Biggest mistake I have ever made. I have wasted so... (read more)
★☆☆☆☆
“Awful customer service, poor experience as a new customer”
Written on: 26/03/2013
Still waiting for my broadband service 2 months later. Cannot get a straight answer and get passed across teams with no resolution. Have spent HOURS on the phone and still waiting with no end in sight. (read more)
★☆☆☆☆
“TALK TALK + VERY BAD ISP”
Written on: 22/03/2013
If you want to see lot's of error dialog boxes reading problem opening your corupted E-Mail, than go with Talk Talk (read more)
★☆☆☆☆
“Help me escape!”
Written on: 20/03/2013
I found myself with talktalk after the "rationalisation" of the ISP sector a few years ago. I was originally with F2S who were pretty good, but got bought, then bought again and eventually got absorbed by TT. I was told that my original contract would be honoured, but somewhere down the line it got changed. I have since been trying to get out. In order to do so, I need to "migrate" my account to a different interface. I keep trying but never get the confirmation email. To be fair to TT,... (read more)
★☆☆☆☆
“Banging Head Against A Wall”
Written on: 06/03/2013 by GJ58
I have been trying to get a new telephone point installed for 3 months now. 3 Have 3 times now sent an engineer round to fix what they think is a fault. The Indian call centre is utterly useless. (read more)
★☆☆☆☆
“Appaling Customer Service plus rubbish Broadband speed”
Written on: 12/02/2013 by 33kerryhouse (5 reviews written)
I would pay a little more money to Sky or Virgin rather than being serviced by these idiots. Trust me just to do simple things they pass you around to different departments. Just to change the installation appointment I was put through to 3 different people although i called on the number that was specifically given to me for changing appointment.They have recruited people who seem to be unable to comprehend anything. Who ever is managing talktalk clearly has got it all wrong. Rather having... (read more)
★★★★★
“Simply the Best”
Written on: 21/01/2013 by Sheehan
Have been with Talk Talk for several years and have recommended it to about thirty people, who are all (bar one) delighted with the Company. Perhaps only people who are dissatisfied with a service write reviews but I thought it was only fair that I should share my experiences. First of all, Talk Talk is excellent value for money. I have fibre optic Broadband, line rental and unlimited calls to anywhere in Europe, USA, Canada and Australia for less than £25.00 per month. I also pay... (read more)
Aceflyer's Response to Sheehan's Review
Written on: 27/01/2013
You have been very lucky. The main problem Talk Talk have is their insistence on using Indian call centres so the hard to understand nature of the conversation presents difficulties straight away, I have found the odd one a bit arrogant but in the main I am sure they are doing their individual bests on the whole. Also the inferred nature of your review that only dissatisfied customers write them, if I am happy with service received I don't hesitate to tell the company. are all the statistics and hundreds of customers complaining about appalling service all wrong then. I am a transferred customer from Tiscali, a company that I had few problems with I am now thinking of leaving Talk Talk. Problems recently? Intermittent broad band connection, corrupt emails,in fact a few days ago I tried to access Talk Talk via Firefox it would not connect. Tried to access other sites, bookmarked and otherwise, no problems whatsoever in accessing them. This went on for hours causing severe difficulties as it was important at the time that I accessed my emails. I could go on for hours about problems with Talk Talk although to be fair not all problems are Talk Talks and there can be customer issues with broadband/phone connections etc. I wonder if you have ever tried to help anyone with a problem with Talk Talk. I sincerely hope that everything continues to work perfectly for you, but have a closer look at reviews on this site and you will see that not only dis-satisfied customers write them.
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★☆☆☆☆
“Worst internet provider”
Written on: 08/12/2012 by Wizzer2 (1 review written)
I have tried for weeks for TalkTalk to fix our internet connection. You call & it's an automated message, you try & write but their email is blocked. They don't give a toss & the last time we got through to try & cancel our contract the woman hung up on me. What is going on? (read more)
33Kerryhouse's Response to Wizzer2's Review
Written on: 12/02/2013
Couldnt agree more. Before signing up with Talk Talk I wouldn't imagine you could have such a rubbish customer service. They are quick to transfer you to different people. Its a joke!!
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Brilyn13's Response to Wizzer2's Review
Written on: 24/04/2013
Totally agree , my broadband connection only lasted for a few mins before dropping and I had to keep resetting the router. TT did tests after I phoned to say router faulty and the tests showed the fault was 'either in the house or outside' . In the end I was so fed up I changed to BT which works perfectly without changes to any wirring ( only the modem) . Now have debt collectors ringing me for cancellation but as they didn't provide a service surely this is breach of contract? wouldn't recommend at all!
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★☆☆☆☆
“not even worthy of a star ”
Written on: 07/12/2012
talk talk where to start TALK TALK language barrier is shocking! I ordered phone line and broadband was told i would go live on 10th of december. was then told that they couldnt come to my house intil 18th january what a joke??? absolute baG OF POO I JUST HOPE I GET MY REFUND I PAYED FOR THE BLOODY YEAR (read more)
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Showing 1 - 10 of 251 Reviews
★★★★★
“Excellent Smartphones at very good price”
Written on: 03/12/2012
TalkTalk has some very good handsets at really very good price. (read more)
★☆☆☆☆
“im not even a customer and im getting awful service”
Written on: 27/11/2012 by hellsbelles (1 review written)
i moved into a rented property, the previous residents had absconded. i ordered sky internet/tv/phone, only to be told by sky there was an active landline at the property so until it was cancelled they couldnt help me. i plugged a phone into the phone socket and tried to dial my mobile, it connected me to talk talks so called customer service. i explained i was the new tenant and i needed this phone line cancelling. the operator just kept saying without your account number i cant help you.... (read more)
★☆☆☆☆
“most appauling services”
Written on: 11/11/2012
Every time you have a problem or something without completing your original contract they try to extend your contract to another 12 months this is to keep the customers in contract for longer, i understand ofcom is not regulating how they work on contracts (read more)
★☆☆☆☆
“try and get past sales”
Written on: 16/10/2012 by wednesbury (1 review written)
I wasgiven the phone number of talk talk and it went straight through to Saless- I wanted the service department. I asked the lady for the service department number. all she wanted was totalk about sales packages and after a while she still had not given me the service department number. I am now in the process of ditching talktalk and go to a phone company where the agents do talk to you and not keep to the script they are given (read more)
★☆☆☆☆
“Abyssmal service”
Written on: 01/10/2012
My phone hasn't worked for 3 months. Talk Talk tell me there is nothign wrong with it. When I say tell me I mean an automated text tells me. I haven't got near a human being yet. Woeful. (read more)
★☆☆☆☆
“The worst company ever!!!”
Written on: 14/09/2012
They should have been penalized from the Fair Trading Standards organization for even daring to claim they are the Best Value Broadband service in UK. They are the CHEAPEST in all manners. (read more)
★☆☆☆☆
“What a load of liars and cheats”
Written on: 24/08/2012
Left BT and Talk Talk said they would pay cancellation fee, what a load of lies, 6 weeks later and 10 calls later and 10 promises of the money will be in the bank in 5 working days still never got. Would not reccommend this to my worst enemy, talk is cheap and it definately is with this mickey mouse company. Unreliable wish I never left BT maybe a little more expensive but you get what you pay for. Cheap Talk Talk cheap service cheap call centre that talk like robouts repeat repeat repeat... (read more)
★☆☆☆☆
“Talk Talk, not to me ”
Written on: 15/08/2012
Forget the deal if open reach need to connect you, as they and talk talk make a dream team of customer cant. I wait at home as instructed after an inordinate wait for connection, no one turns up, no contact or message as to why, i waste a whole day. After contacting talk talk, its seven days later until open reach will even update talk talk. Talk talk fail to pass on any information for a further week. Then two weeks later they leave a message on my phone that is not comprehend-able. Add to... (read more)
★☆☆☆☆
“Talk talk suck suck”
Written on: 22/07/2012 by Tom_Lima (3 reviews written)
Talk talk has to be the worst internet that I have suffered. How I am on this site writing a review now is nothing short of a miracle. There is nothing good I can say about talk talk at all. If this was a 100M race with other broadbands, talk talk would just collapse at the start and painfully crawl towards the finish line, and just to futher annoy me it would stop at 99M and just lay there. My mum bought talk talk as a chap alternative once my dad left and took the stellar BT connection... (read more)
Youkay's Response to Tom_Lima's Review
Written on: 07/03/2013
thanks for the laughs, your review was very helpful. :)
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★☆☆☆☆
“Threatening!!Arrogant, Con artists”
Written on: 16/07/2012 by chelle238
My mum wanted to change her bill into her name as my dad is hard of hearing and can't hear them on the phone and keeps getting papped off and they have never done it!! Then there was a fault in their line and without even offering to send someone out they told them it would be in the house! Knowin it wasn't as they already had a local bt engineer check this after 3 weeks of trying they eventually sent someone out and yes the problem was outside (3 weeks without phone or internet, ridiculous,... (read more)
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Showing 11 - 20 of 251 Reviews
★☆☆☆☆
“awful indifferent service”
Written on: 15/07/2012
appalling service as soon as I can I will change to another provider I was without internet or phone for a week and the offer of compensation was an insult considering the time I spent trying to get an engineer to call and fix my line it took 2 days for Talktalk to beleive I had a fault (read more)
★☆☆☆☆
“Dreadful Service & Annoying Marketing Calls ”
Written on: 14/07/2012
I have been with TalkTalk for many years and have over recent months started to get a lot of marketing calls. I got so fed up I decided to call and cancel my account....15minutes wait time on the phone, and they couldn't do it on the phone they would have to ring me back! (read more)
Lh22443's Comment
Written on: 22/11/2012
Unreliable, dreadful service, poor customer service, rip off company
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★☆☆☆☆
“AN INFURIATING COMPANY WITH ZERO CUSTOMER SERVICE”
Written on: 25/06/2012 by NigelWheels (2 reviews written)
In March 2011 I took up a new deal being offered by Talk Talk for Broadband and telephone at £14.50p per month for 12 months with a promotional monthly discount of £7.50p for the 12 month period. I received a letter confirming these terms. Then every month Talk Talk failed to apply the discount so every month I had to have email correspondence with them to get them to apply the discount. Every time they replied they insisted I was on an 18 month contract and I had to enter into further... (read more)
★☆☆☆☆
“TALKTALK IS A SCAM!!! DO NOT USE IT -- READ THIS”
Written on: 04/05/2012 by vega76 (1 review written)
My girlfriend had a lot of problems with talktalk, starting with the £70 pounds instalation fee( router sent through mail and had to do it ourselfs!!) and then the service given by them was the worst i ever seen in my time! Broadband was at speeds of 100kbps or less and that was when it was working! the monthly fee was around 37 pounds. Complained on behalf of my girlfriend untold times, as i cannot remember how many times i've called them to try to sort it out, on all of the calls , there... (read more)
Guest's Response to vega76's Review
Written on: 13/05/2012
have had as many problems too. no service of broadband. service constantly going down. they told me they could send out an engineer but it would cost me. i said no it wont because when they were selling me the service at no time was i told i was told i would have to pay for this. i got an engineer free of charge (independent) who checked the box in the wall as one of the phone reps had already told me to open it up for my phone to be disconnected and i couldnt speak to them. my phone has been crackling ever since. i have pboned so often, connected by ethernet, been told to open the phone box up have been taken through the set up to reinstall. im now at my wits end and had to attend the doctor with palpitations (never had before) with the stress and upset of itall. i then asked for a manager repeatedly and was not put on to them and eventually was cut off i have also been cut off by them when i said i was ready to terminate my contract. i also said i would go to my MP to be told "go to whoever you want". These people have us over a barrell and i am beginning to wonder what the hell OFTEL is doing about these people.
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★☆☆☆☆
“Talktalk alienating customers with marketing calls”
Written on: 01/05/2012
Despite registering as an opt-out for marketing calls from Talktalk they have persisted in calling me for days on end. Polite requests to desist have also been ignored. Look at their Customer Forum to see hundreds of similar complaints. I shall be transferring to another provider, I'm sick of Talktalk's incompetence. (read more)
★☆☆☆☆
“TalkTalk - Horrendous!!!”
Written on: 24/04/2012 by NICKY9
I have been with talktalk for 2 years and had nothing but trouble! Intermittant braodband connection and then NO broadband or phoneline for over two months! It took them over two months to send an engineer out to fix the problem! Even after the repair my internet connection is poor to say the least. Customer services clearly read from a script and don't care! They offered me a £5 refund for two months loss of services but continued to take my monthly direct debit from me! I tried to... (read more)
Guest's Response to NICKY9's Review
Written on: 25/04/2012
Just to let you know, the tag situation is rife along providers, INCLUDING sky
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★☆☆☆☆
“DIABOLICAL SERVICE!!!!”
Written on: 18/04/2012
Absolutely never will I ever use the sham of a company again. I was called by a sales outbound agent. He was rude and arrogant when I asked why he was calling and ACCUSED ME OF BEING DEFENSIVE! He then put the phone down on me. I then called to make a complaint and the next agent I spoke to also put the phone on me. I am currently while typing on hold to speak to a manager. I WILL NEVER EVER EVER USE THIS COMPANIES SERVICES AGAIN AND ADVISE ANYONE ELSE TO DO THE SAME! (read more)
★☆☆☆☆
“Useless”
Written on: 16/04/2012
Where to start? We set up an internet account with Talk Talk and waited 1 month 1 week for it to actually get installed, apparently our flat in Manchester was not found by the people delivering and so had never been given to us. Why didn't they ring us up or email us? God knows but it ended up being the only internet provider we could use so we had to stick with them, we only wanted a short contract and other providers wouldnt do this. We complained it had taken so long and they agreed to... (read more)
★☆☆☆☆
“Stay away nothing but trouble”
Written on: 26/03/2012 by sandiwoowoo (1 review written)
I have been with Talk talk /Onetel for my telephone now for the past 8 years and they have caused me nothing but hassle in the last few months . Charging me fees and tkaing my dd off their system without notifying me which in turn causes me to incur fees!! When you try to complain or rectify the issue you have with these guys they ae rude andreally don't care! I am very polite to people and hope that in turn they will be the same in return, but not these people. Today I phoned to let them... (read more)
★☆☆☆☆
“They treat customer like Dirt”
Written on: 14/03/2012
Don't use this company! I am just sorry I never got out when I read the bad reviews when they took over Tiscali. You "it will never happen to me" ... and then it does. I sent them a letter to say we were leaving. I expected a letter with a bill or better still like BT a refund! Instead nothing. There was a phone call who said he could not talk to me without having lots of personal details. There are too many scams like that so I said: "if you are talk talk write to me". So they wrote... (read more)
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Showing 21 - 30 of 251 Reviews
★☆☆☆☆
“Terrible Customer Service and Marketing Preferences...”
Written on: 31/12/2011
I was originally a reasonably happy Tiscali customer and saw no problem when TalkTalk took over my phone and broadband. How wrong I was. On the plus side, the broadband works and I get about the speed I would expect. However I am plagued by repeated disconnections as the speed is adjusted, making it almost unusable at times. I had / have an issue that they mark my outgoing emails as possible spam. When you complain, the “Customer Service” people (deliberately?) misunderstand and... (read more)
★☆☆☆☆
“Worst ever Broadband, an absolute disgrace, DO NOT...”
Written on: 28/10/2011
i would leave these cowboys, if i could get out of my contract that they have automatically renewed for another year. the broadband service is dire, and i would strongly advise.. that, you really do get what you pay for, or in fact you get something with TT that you dont pay for... a massive headache and extremely frustrated, when trying to use the internet. so poor that if i could leave no stars, i'd of done that! (read more)
★☆☆☆☆
“Single worst company ever!”
Written on: 10/10/2011 by PrettyNails (5 reviews written)
Please take my advice and never ever go with this company, no matter how good their deal seems you are alot better off paying more for a better service. I cannot even begin to explain the very very poor product, 0.6 (at the best) download speed. It would randomly go off and then come on but would not let anyone access it, you call them only to talk to very rude staff who say they do not understand the system, that they do not know what the problem is, that I should pay someone else to try... (read more)
★☆☆☆☆
“Don't do it,it's not worth the hassle:(”
Written on: 27/08/2011
I moved over from BT this summer and regret doing so. OK, I save a couple of quid but the service is so bad, it's a problem knowing where to start with the negatives. Here's 3 to be getting on with.. Problem 1. Loss of service, continually lose connection and I mean continually. I have to work from home sometimes and can no longer rely on using my broadband. Problem 2. They sent me a second router because the first one was so bad. This is not much better. I can pick up my neighbours BT... (read more)
★☆☆☆☆
“TalkTalk Talk 2 Package”
Written on: 26/07/2011
I would not recommend this company to my worst enemy. They do not keep new customers in touch with the transferral of their service over to them, they are not knowledgeable about their own services and the costs of those services (and the limitations of their service, or indeed they are economical with the truth to get business whichever you prefer), it is virtually impossible to get any information about anything via their customer service department, you cannot gain access to any other... (read more)
★☆☆☆☆
“Rip OFF!”
Written on: 16/07/2011 by aaa123aaahydhdmg
I was with one provider paying £35 a month including tv, telephone, and broadband. talktalk promised to cut my bills by £12 a month, so that i pay only £23 pounds a months without the tv included. I have had 2 bills so far of avarage £75.00 that is not saving but rather a rip-off. They round one second mobile miss call to 1 minute and charge 25pence connection fee pluse 1 minute fee i.e 12p. i was promised free connection, however i was charged £50, avoid at all cost, if you dont went... (read more)
★☆☆☆☆
“Talk Talk - AVOID !!!”
Written on: 09/06/2011 by Noddy66 (2 reviews written)
After being with Tiscali broadband and phone service for a few years we didn't see there being a problem when they were taken over by Talk Talk. After a few weeks of the take over we started to encounter internet connection problems. The customer service phone lines have got to be some of the worst I have ever come across. Completely useless help, promises of calls back, promises of new routers (as this was deemed to be the issue by them), on 4 occasions being cut off after spending 30... (read more)
★☆☆☆☆
“Just to warn people about sO call Talk Talk just last...”
Written on: 12/07/2010
Just to warn people about sO call Talk Talk just last month with permission from a friend to use his debit card to make a payment of £71.93 because i didn't have my card on me at the time after several attempt to take this money from my friend's card then 2 days later we found out that they took that payment twise and 3weeks later another payment was taking making it 3 payments and ever since then i've been phoning them but have been unable to resolve this matter with the poor English and... (read more)
Guest's Comment
Written on: 06/06/2011
I don't think you can comment on anyone's poor English, really.
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★☆☆☆☆
“Be very cautious with this company. I struggled for...”
Written on: 24/05/2011
Be very cautious with this company. I struggled for ages to leave them. After leaving they continued to bill me for months even though I had moved to BT. Since then they continue to cold call me in the evenings asking really stupid questions about their service even though I have not been a customer for almost half a year now - they STILL think I may be customer and they STILL bother me with unwanted service and sales calls.
My opinion is that this is a company that pretends (badly) to care...
(read more)
★☆☆☆☆
“Talk Talk seem to have a deliberate policy of making...”
Written on: 08/05/2011 by mark077771 (2 reviews written)
Talk Talk seem to have a deliberate policy of making you go round and round in circles when you have a customer service issue. I found them dishonest and uncaring in dealing with my complaint. A sales person rang me asking me to switch so I asked if I could take my phone number with me when I moved. They told me I could take my phone number with me when I moved, and when it came to it they could not. Complainning to their customer service was incredibly difficult: they do not issue a ticket... (read more)
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Showing 31 - 40 of 251 Reviews
★☆☆☆☆
“Good broadband but hopeless phone service. Most of...”
Written on: 20/04/2011
Good broadband but hopeless phone service. Most of features I orderred still not available after 8 weeks. Customer service just keep asking me to be patient as they are sorting as a priority but no evidence of any action. They now dont acept feedback via e-mail and make you fill out a long form to raise any issues. Is this a away of discourgaing complaints. if you phone they keep you talking on line for ages just to then say we will try and sort it. Wish I has stayed with BT/ (read more)
★★★★★
“We have 2 talk talk broadband lines/connections at...”
Written on: 04/04/2011
We have 2 talk talk broadband lines/connections at home and i will have to say they are DAMN good,granted we are about 1 mile away from the telephone exchange but, i have to tell the truth,TalkTalk broadband for our home has been superb.Honestly.I will concede though that their customer service can be difficult,and they can give you the run around,basically its a bit of a struggle,and i'm not sure if it is based in Britain.If i would have listened to internet reviews i would not have gone... (read more)
★☆☆☆☆
“The single worst experience I have had from any...”
Written on: 04/04/2011
The single worst experience I have had from any service based company in my 40 years of existence. I had a fault caused on my broadband by an 'upgrade' that took over a month to fix. It was eventually fixed after over 50 calls and 3 engineer visits which meant me taking time off work. I had managers promising call backs which never eventuated. Trust me, its just not worth taking any form of service with Talk Talk. I was blatantly lied to by several call centre staff at intermediate and... (read more)
★☆☆☆☆
“Similar to other reviewers - I signed up for £6.99 a...”
Written on: 03/04/2011
Similar to other reviewers - I signed up for £6.99 a month, only to find that the charges had more than doubled to £14.99 a few months later. A waste of time calling their customer service line. Do NOT BE FOOLED! (read more)
★★★★★
“Personally, since moving to Tiscali and then...”
Written on: 03/04/2011
Personally, since moving to Tiscali and then transferring over to TalkTalk, I have never had a problem with them. Must be lucky I guess.
But then I never had a problem with my previous phone company either and only moved to Tiscali/TalkTalk as they were cheaper.
Overall, I would not hesitate to recommend this provider to others.
(read more)
★☆☆☆☆
“I called the number on Talk Talks letter 08000491397...”
Written on: 18/03/2011
I called the number on Talk Talks letter 08000491397 (and was put on hold for 7 minutes) to ensure that my account was cancelled, the person on this call was intent on selling me a new phone line, I explained that I wanted to check that the account had been cancelled, he told me it had been. I asked when it was cancelled and he told that he could not tell me that and that I should call 08700878038. This I called this number and spoke to another obviously off shore call centre who told me... (read more)
★☆☆☆☆
“Joining talk talk is easy and relatively unproblematic, ”
Written on: 16/03/2011
Joining talk talk is easy and relatively unproblematic,
Have a technical or administartive problem? You're in for a very frustrating time.
Problems I've had from talk talk include but are not limited to:
*Cutting our phone line with out informing me*
*Taking large sums of money from my bank account without permission after several phone calls to ensure that my line was cancelled*
*No communication apparent between departments*
*No records of previous corrspondences*
*Unhelpful and...
(read more)
★☆☆☆☆
“Just received £62.50 bill after cancelling Talk Talk 5...”
Written on: 07/03/2011
Just received £62.50 bill after cancelling Talk Talk 5 months ago. Funny thing they sent me a letter confirming they've cancelled it successfully. (read more)
★☆☆☆☆
“If I could give this company zero stars, I would. I've...”
Written on: 18/02/2011
If I could give this company zero stars, I would. I've just left them after a horrendous time with them and their 'customer service'. Their broadband is extremely slow and unstable; they change their bills and payment dates constantly so you are never sure when they'll try and process your direct debit. Calls to their apparently 'free' numbers cost 5p per minute. You are on hold for ages, nobody gives you a straight answer, you are lied to and spoken to as though you are a 5 year old. Nobody... (read more)
Northdevonfarmer's Comment
Written on: 23/03/2011
I found this review very helpful because... It matches our experience. Our business telephone line has been out of order for about five weeks. We have spent hours communicating with their 'technical department' at about 40 minutes average wait to get through. We reported accurately that BT Openreach had failed to make the repair from the outset. The TalkTalk Business service personel, including a so-called 'manager' did nothing effective to respond to our complaints. In fact they seemed rather to act as a PR protector of BT Openreach. When after about five weeks, BT Openreach were finally sent back to look at the line, their engineer confirmed that the original repair had not been completed and our five weeks without a properly functioning landline, telephone service and broadband had been unnecessary.
<br/>All this from what purports to be a 'business' service provider!
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★☆☆☆☆
“This review purely relates to the installation of a...”
Written on: 11/02/2011 by Stix25 (1 review written)
This review purely relates to the installation of a new telephone line. Prior to our decision to install a new line we had no problems at all with Talk Talk. Our new line was installed efficiently by BT Openreach but 7 days later it was still not in service and despite numerous calls to Talk Talk, we eventually reached what the company officially refer to has the "point of no return" and our problem was handed to the "Escalations Team" with another waiting period of 5 working days before we... (read more)
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Showing 41 - 50 of 251 Reviews
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"Hide Behind Data Protection Act" Read More
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DialToSave www.dialtosave.co.uk
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Virgin Media
"No Issues, Service Excellent" Read More
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Unicom Phone Company
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Aura's Response to GJ58's Review
Written on: 17/03/2013
Yeah I can't understand what they are talking about!