Purple Parking Reviews - www.purpleparking.com

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Latest Reviews

“avoid using purple parking”

Written on: 26/07/2014 by octopus31 (1 review written)

Having just checked other review sites it would appear I am one of many to have had things stolen from my car, I only had £6/£7 pounds worth of loose change stolen so im pretty lucky! car had obviously been searched as coin tray was even left open by the thief.customer service is poor and they are quick to deny everything, stating its on our signage not to leave things in cars,may aswell put "our staff are thieves BEWARE!!" avoid using… Read Full Review

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“Efficient firm”

Written on: 22/07/2014 by brenrob (1 review written)

I would just like to say how pleased we were with Purple Parking (Meet and Greet) at Manchester Airport going and returning from our recent holiday Sat 12th and Sat 19th July). We telephoned to say we were on our way and by the time we arrived at Terminal 3 a very smart driver flagged us down and took possession of our car (no waiting at all). On our return to Manchester Terminal 3 we rang through after getting our luggage and within two minutes a driver appeared with our car. A very good… Read Full Review

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“Only way to park”

Written on: 21/07/2014 by Grahame43 (1 review written)

Recently parked with Purole Parking at Heathrow Terminal 5 and collected car on return from Terminal 4. Both experiences were easy and the purple parking staff were cheerful, helpful and second to none. Would definately use this service again for future trips. GB… Read Full Review

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“Excellent service again”

Written on: 18/07/2014 by ftMedeiros488 (1 review written)

I have used Purple Parking on several occasions over the last few years have have received nothing but a very professional and efficient service. The Business Parking Plus is an excellent way to start and finish the airport experience. It works like clockwork. Well done… Read Full Review

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“Good Prompt Service”

Written on: 16/07/2014 by martinsfhb (3 reviews written)

I have used Purple Parking several times when I have flown from Heathrow Airport ... I have read some negative reviews on here , but this has never been my experience. The instructions that they give you are very good and they have always been on time to pick you up (in my experience) . Friends of mine also speak highly of their service . The mini bus drivers that have driven me (approx. 12 times) have always been well mannered and humorous . I have always left thinks in my cay (glove box)… Read Full Review

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“DMD Manchester damage”

Written on: 15/07/2014 by Rodders45 (1 review written)

Booked car in here having used purple parking before without issue, however found damage to my car in three separate area's upon my return, they are denying responsibility for all damage. You get what you pay for… Read Full Review

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“cant find carpark using satnav with postcode they supply”

Written on: 15/07/2014 by curtism (1 review written)

the postcode they gave me was for a road with the same name but 30 miles away so in a panic had to park at airport so did not miss flight.It cost me an extra £98 and a lot of stress as me and my wife nearly missed our holiday. when i contacted them they were not interested i only wanted my £28 back that i had paid them not the £98 i had to pay. i had also booked for end of sept and because of there total lack of customer care asked to cancel it, of course they refused that request because… Read Full Review

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Wilson1Sg's Response to curtism's Review

Written on: 16/07/2014

Which airport were you at and what was the postcode you were given?

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“fab service”

Written on: 14/07/2014 by navymum (1 review written)

Fab service, just used this at manchester airport. Lovely staff, easy directions, knowledgeable staff. Would recommend to anyone. Easy to use thank you… Read Full Review

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“not to be trusted”

Written on: 14/07/2014 by Mattinglyrm1965 (1 review written)

used meet and greet and T5 Heathrow and returned to notice that most of the small change was stolen from car - how did i notice? The cup holder was full before and has been for months but was half empty suddenly. I told purple parking not expecting a refund or compensation but for their own benefit yet they didn't get the point and just advised me of the T&Cs. I don't want to clear the stuff out of my car before I park it - that defeats the point of using their service so won't be using… Read Full Review

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“Ok until you have a problem.”

Written on: 02/07/2014

I have used Purple Parking many times with no issues UNTIL I booked through Purple Parking to use CSL Stansted. When we returned from our holiday, we found our car had been scratched on both the front and rear bumpers. We notified Purple Parking of this but they werent interested. BE WARNED, CSL STANSTED IS STILL LISTED AS A CAR PARK OPTION. AVOID AVOID! I have only given 3 stars due to previous good service, but I will never use this agent again… Read Full Review

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“Overall good experiance”

Written on: 29/06/2014 by CameronKelleher (1 review written)

Went very well,but took a few minutes to find a space at Liverpool.Could not print instructions easily and barrier at Liverpool had to be manually raised rather than by ticket. Minor issues… Read Full Review

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“Price Match Offer From Purple Parking”

Written on: 25/06/2014 by isStrong477 (1 review written)

I did a search against my flight times for meet and greet at Heathrow and found varying prices. Having used Purple Parking before, I noticed they have a price match offer on their website and thought I would try to use them ( it's called loyalty ). So I called them to see if they would match the price....they told me to send a photo of the screen shot of their competitors. Thought this strange and slightly cumbersome, but did just that. I sent three cheaper quotes. I had an email back to tell… Read Full Review

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“Good Airport Parking”

Written on: 14/06/2014 by Chezrute (1 review written)

Sirs, Just a brief note to express our pleasure at our first taste of your 'Meet and Greet for Hotels Service' at Heathrow T4(Ref WQGZF). We found it efficient and operated by a friendly group of employees. I fully intend to repeat the experience by booking for our next week away in September. Regards, Ray Shute… Read Full Review

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“Terrible!!”

Written on: 09/06/2014 by Callum200 (1 review written)

I recently went on holiday and parked at London Luton purple parking. Please can I advise you stay away from this company! The staff are very rude and unhelpful on your return. Not only that my car was damaged and they are refusing to pay for the damage even though my car was fine when it arrived. Someone obviously smashed into my mirror. Not impressed at all.. Currently fighting a battle with them to view the pictures they take of your car before hand… Read Full Review

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“Excellent and friendly service.”

Written on: 04/06/2014 by JacquelynHowe45 (1 review written)

Excellent and friendly service… Read Full Review

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“Do not use meet and greet servcie”

Written on: 01/06/2014 by BrizzleJules (1 review written)

DO NOT USE the meet and greet service at Heathrow. I arrived yesterday after 15 hours of travelling to find my car not waiting for me only to be told that it had been there 3 hours earlier and taken away as a 'no show' and would only be brought back to me if I paid another £25 on top of the £106 I had already paid!!! British airways had changed the flight number from the original one given when I booked the parking many months ago and despite the fact that my flight landed at exactly the… Read Full Review

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“Outstanding service **************”

Written on: 29/05/2014 by mikeinnorfolk (1 review written)

I booked the wrong dates, turned up early at the EXIT and arrived back in the middle of the night two days early Despite all that your staff were calm, reassuring and extremely helpful. They smoothed out all my self-inflicted problems, quickly led us to the right entrance when we arrived and swiftly brought our car to us when we returned early. Our delivery and collection to/from Heathrow Term 5 was without delay. We are so impressed with PP, we'll tell ALL our friends. A big 'THANK YOU !' to… Read Full Review

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“not the service they market it as”

Written on: 28/05/2014 by Sarahib312 (1 review written)

I used this parking service as I thought it would be convenient, easy to use and good value for money. there was a problem with getting emailed the booking but it was the return journey that was truly awful. the transfer time was double the stated 15-20 minutes and the driver didnt seem to have a clue who he was collecting. when I got dropped off in the middle of the PP car park he hadnt been given the car keys even though i had already rung in and the driver had collected the booking form. in… Read Full Review

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“Saving the Day”

Written on: 27/05/2014 by PhilKibler (1 review written)

I recently had a weeks holiday in Turkey and used Purple Parking. The flights were a special charter and we didn't realize until too late that BA had changed the flight number of our return flight. We arrived back at Terminal 5 short term car park at about midnight to find no car and no staff! I called purple parking office and they explained that they couldn't find our flight number on the BA website so that was why the car wasn't there but in spite of this they arranged for one of their staff… Read Full Review

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“Very efficient”

Written on: 23/05/2014

Very efficient, drop off and collection was quick. Staff very pleasant and friendly. Just booking for next trip away… Read Full Review

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