Written on: 25/05/2013
what a great service, greeted when we arrived at the hotel and car was there on return and we were on the motorway within five minutes. staff member was very polite and looked after us terrific I would use this service every time from now on and will definitely recommend to anyone (read more)
Visit purpleparking.comWritten on: 25/05/2013
Good not to have to telephone on the way to the airport and worry about being early or late on arrival. Good also not to have to worry about phoning on return or worry about early or late arrivals of the plane. Polite and efficient customer contact at the airport. Smooth and easy. Cost of cleaning a bit on the high side.£10 to £15 would have attracted me. (read more)
Visit purpleparking.comWritten on: 25/05/2013 by Fenceman (1 review written)
Not used Purple Parking before, but the price was right (worked out at just over £3 per day for the 20 days we were away) and the reviews were favourable so gave it a go. Could not be happier, everything went smoothly without a hiccup. Were at the airport within 30 minutes of parking the car, similar story on our return. There was a bus at stand 21 (Terminal 4) just dropping someone off, so no waiting for us. Straight back and dropped at the car. So quick, will definitely use again. (read more)
Visit purpleparking.comWritten on: 25/05/2013 by gfeath1 (1 review written)
It was the cheapest rate I could find which I was very happy with with. The number recognition didn't work either way, in or out, but was sorted quickly by the operator although this delay caused a bit of a jam! Parking was difficult as the only available places were quite a distance away although the bus picked us up so it wasn't a problem just wished there were notices up to advise that there were no spaces as we wasted time looking & had to walk back to the car on the return journey... (read more)
Visit purpleparking.comWritten on: 25/05/2013
The meet and greet service was ideal for us. Just drove into the short term car park, left the car in the designated area, handed the keys to the attendant and took the lift into the check-in area. Upon our return to the same area the car was waiting for us. Perfect. It was effectively the same as parking in the short-term car park at a fraction of the price. The only negative was the car was pretty dirty after being left outside for three weeks of English weather, but I can live with that. (read more)
Visit purpleparking.comWritten on: 25/05/2013 by GeoffDaft (1 review written)
Just back from a trip that entailed flying in and out of Heathrow. Used the Purple Parking site in Southall which was excellent. Greeted by name, efficient hand over of keys, loading of our heavy bags and a rapid transit to Terminal Five. On our return we decided to have the car delivered to Heathrow for us to pick up. Followed the simple instructions, the car and keys were ready for us and courteously handed over. This was the quickest disembarkation that we had ever experienced. - all... (read more)
Visit purpleparking.comWritten on: 25/05/2013
Usually we get a lift to and from the airport but this time it wasn't possible so I decided instead of paying for a taxi I would drive there. I spent ages looking at the different airport parking options and reviews. I am so glad I did. The one that I thought sounded great from the title got terrible reviews - scratches etc on cars on their return, waiting ages to be collected from the airport. So that was a definite no, no. I then came upon Purple Parking. It sounded great and a... (read more)
Visit purpleparking.comWritten on: 25/05/2013
Very well organised parking. The only item I would comment on is to say when exiting the immigration area to say to turn left for the red zone rather than head for krispy kreme. Travellers are jetlagged and after travelling long haul and not everyone knows where krispy kreme doughnuts are!!! (read more)
Visit purpleparking.comWritten on: 25/05/2013
Previous stays have been superb, this time was frustrating as the price cash buster long stay has moved, when I printed the doc and directions it showed the old car park we have used on numerous occasions. This time we like many other drivers drove into the wrong car park, waited an age for the staff on the intercom to let us in and then out again, so we could go to the new car park. Not happy, would expect much better. (read more)
Visit purpleparking.comWritten on: 25/05/2013
Easy to book. Economical. My vehicle is off the road and safe while I am away. (read more)
Visit purpleparking.comWritten on: 24/05/2013 by jackiesutton40
I found the service very professional. They arrived on time with no fuss. Have used them before and will be using them again. (read more)
Visit purpleparking.comWritten on: 24/05/2013
Have used this company before, some years ago and decided to park with them again. Big mistake. Was some distance from the airport (terminal 5). I had to wait some time for a bus, whilst others going to Terminals 2 and 3 boarded more or less straight away. Having finally got onto a bus, I then had to wait further, while the driver paced around- presumably waiting to see if anyone else turned up. They didn't. When I asked if we would be waiting long, he advised me ten minutes. We'd already... (read more)
Visit purpleparking.comWritten on: 24/05/2013
I guess I must bear some responsibility for not checking the exact location of my airport parking but I naturally assumed that it's location would be fairly close to the airport. In reality, it was a good 15-20 minutes drive away from the airport - with checking in the car and return transport, all I can say is that it's a good job there were no delays on the M25! Perhaps Purple Parking can do more to highlight the distance/time of the car parks from their respective airports. Be... (read more)
Visit purpleparking.comWritten on: 24/05/2013 by riverbrue (1 review written)
Whilst its a good type of service; I feel sure it could be cheaper. I'm a regular and would continue with them if I always got 35-40% discount. Now considering more options. (read more)
Visit purpleparking.comWritten on: 24/05/2013 by bheccles (1 review written)
The bus to and from the car park was reasonably prompt (20 mins wait going out and 15 mins returning). The admin was quick and the car was ready to be picked up when we returned. The returning bus came via the South Terminal and a slow route with heavy traffic (ca 6.00pm) (read more)
Visit purpleparking.comWritten on: 24/05/2013 by aljan96 (1 review written)
meet &greet is a very good service I do not have to hang around waiting buses or coaches to take us to airports . so quick and reliable I will reconmend to all of my friends and family.i can say I found nothing wrong with the service you give (read more)
Visit purpleparking.comWritten on: 24/05/2013
Great service and reliable no waiting around people there in minutes to collect and return car. Can't fault servicr (read more)
Visit purpleparking.comWritten on: 24/05/2013
At 75 years of age I was sure I could not try this parking idea for the very first time. Now that I've tried it I ask myself "Why ever didn't I do it years ago". It was leisurely and so easy. The only part that was difficult was lifting my case in and out of the luggage trailer. (read more)
Visit purpleparking.comWritten on: 24/05/2013
A regular user of Purple Parking, I find it hard to fault. The service is efficient and reliable and I would recommend it to others who might go elsewhere. My only criticism is the constant barrage of e-mails offering discounts. I have to fly when I have to fly, discount or not, why not keep prices as low as possible all the time (read more)
Visit purpleparking.comWritten on: 24/05/2013 by jlamonby
I've used this service a number of times and have been very happy. This last time however, the car was not ready for us at Heathrow. The whole code for our return flight had not (apparently) been entered and so the computer didn't provide a prompt for our car to be driven to the airport. As a result we had to wait for our car. (read more)
Visit purpleparking.comWritten on: 24/05/2013
Dear Sir, It was a bit hard to find the parking at Stanted. It was 3.30 am and it was still dark. The instruction didn't mention whether the CSL parking was on the left or right side. We missed it and we had to come back. It was our first time parking there. (read more)
Visit purpleparking.comWritten on: 24/05/2013
When retirning to my car after a month parking it was found to be unlocked and the battery was flat. This was due to the fact that the car was not left in park position and therefore the car could not be locked. You did however provide a quick charge so not too long a delay occured. Thank you Peter Dawsobn (read more)
Visit purpleparking.comWritten on: 24/05/2013
Close to Manchester Airport, frequent Shuttle services, quite happy with the services. Will visit again. Will recommend to friends. (read more)
Visit purpleparking.comWritten on: 24/05/2013
Outstandingly good value and a very good experience. Simple to book and simple to use and after a tiring 13 hour flight home, to see my car waiting to go as I got off the courtesy bus was very pleasing. Safe, secure, simple. (read more)
Visit purpleparking.comWritten on: 23/05/2013 by amholme
We were given a number to ring on our return but this was not answered and the line was disconnected. on 2nd ring we were answered after along period and told to go to F at terminal 2. Many others also waiting for FSS and we waited for 25 minutes at 1.30 am in the cold. When bus arrived it was very fulland we all had difficulty loading luggage. Overall not a good end to our holiday. We have used FSS before and not had this problem and are flying again in Sept, not sure if we will use them again (read more)
Visit purpleparking.comWritten on: 23/05/2013 by SianandBrian
The service was excellent. Car was dropped off at North terminal Gatwick where a driver was waiting for us, and collected at the South terminal where we waited for about 5mins after exiting the terminal. Would definitely use the Meet and Greet facility again next time we fly. (read more)
Visit purpleparking.comWritten on: 23/05/2013
my calls both ways were answered promptly. the driver arrived at the terminal within minutes of my arrival for departure. on my return my car took just five minutes to arrive. an excellent service. i will use it again. (read more)
Visit purpleparking.comWritten on: 23/05/2013
I have used Purple Parking for several years, even though it not necessarily the most convenient for me. Prices are always competitive; more importantly, the staff are friendly and helpful and I have always found the service to be well organised and very efficient. My only real gripe is that PP's website only provides directions on how to arrive; there is no information on how to leave! Apparently, you are supposed to ask, but it would be more helpful if a suggested route off the one-way... (read more)
Visit purpleparking.comWritten on: 22/05/2013 by Brunettebelle (1 review written)
Although late from baggage reclaim (return trip) your drivers scanned the bus stops in T5 for purple customers, we flagged them down which resulted in them looping the terminal back to stop 29 to collect us - much appreciated a otherwise we old have waited another 30 minutes or more!! Overall very friendly and sleek service, hence we are regularly users!!! (read more)
Visit purpleparking.comWritten on: 22/05/2013 by ThePrinciple
YOU CAN DO BETTER Purple Parking run airport carparks all over the country and the majority of cases are without issue. BUT BEWARE...If you car IS damaged they will NOT accept responsibility. As with so many modern companies, the customer is never right. Liability for damage to the interior of my car was repeatedly denied by their 'customer relations' team despite the photographic evidence and my testimony. Their drivers took no notes meaning they were able to verbally deny any damage... (read more)
Visit purpleparking.comWritten on: 22/05/2013
really good service - much cheaper than Gatwick Parking - just do it (read more)
Visit purpleparking.comWritten on: 22/05/2013 by Zolly
Friendly and helpful drivers, easy to find the place,Cheapest and the best service. (read more)
Visit purpleparking.comWritten on: 22/05/2013 by Ajayed
Efficiency,friendly,cost effective in comparison with alternatives (read more)
Visit purpleparking.comWritten on: 22/05/2013 by rjsphs
The system is very automated and generally works well. However,when the coach driver offers no assistance to 3 pensioners carrying heavy bags , automation has gone too far. (read more)
Visit purpleparking.comWritten on: 22/05/2013 by testin9 (1 review written)
Booking process was easy, but at the end I got an error message instead of confirmation. Customer services responded quickly and confirmed booking had been made. Arrival at Gatwick was straight forward and efficient. On return landed at a different terminal. When telephoning to say through customs, Meteor (Purple's agent) knew I was at the wrong terminal and gave clear instructions on where to meet. Car arrived back within minutes. Could not fault this service. (read more)
Visit purpleparking.comWritten on: 22/05/2013
There was no waiting at Purple Parking or the airport terminal. Everything went like clockwork- this is why we have used Purple Parking for 15 years! (read more)
Visit purpleparking.comWritten on: 22/05/2013
Going in was good and catching the bus was quick but it was comming out was not we got to the barrier and put our card in and it said we owed 122,00 we had speak to someone and we were held up with a lot of other cars behind it was very inbarrising we are not happy we have never had this happen before.we did not need this after our flight and tipping down of rain late at night. (read more)
Visit purpleparking.comWritten on: 22/05/2013
Great park and go service at Stanstead. Car returned to us with less than 5 min wait. (read more)
Visit purpleparking.comWritten on: 21/05/2013 by Brenmike (1 review written)
The name at the airparks had changed, and we were advised of this, but we were told that everything else would be the same. We arrived at the airparks to find they had moved and it was in darkness, as this was 3:00 am. Fortunately, we found a very helpful gentleman who pointed us in the right direction, and we were able to find the new parking facilities at the air port. On arrival at the airpark, there were no obvious signs as to where to park, or where to catch the bus. It would be... (read more)
Visit purpleparking.comWritten on: 21/05/2013
Have used this car park about 3 times before. I love it as it is really close to the airport, only a 5- 10 min journey. Regular buses which take you door to the door. We took our 8 month old baby with us this time and the drivers were really helpful with all our baggage and pushchair. It couldn't have been easier! Great service and will definately book again for our next trip. (read more)
Visit purpleparking.comWritten on: 21/05/2013
Great online service and very easy to book. Felt reassured my booking would be safe. Only downside was that when I returned to car park to collect my car it was not ready. Somehow even after entering my time of return and flight details the car park where my car was stored had the information of my return a whole 12 hours later. I had to wait about 15/20 mins while they got my car for me which was quite frustrating as it was freezing cold, I was tired and it was around 2am in the morning. (read more)
Visit purpleparking.comWritten on: 21/05/2013 by KENDORUTH (1 review written)
Fantastic service only a little moan got back at midnight to A5 to pick car up exit signs hard to see otherwise will definitely use to again thank you (read more)
Visit purpleparking.comWritten on: 21/05/2013 by David.Mathias62 (1 review written)
My wife and I have been using Purple Parking for the best part of 10 years. In all that time I have never had a problem that Purple Parking have not been able to accommodate such as changing the make and model or car being used - we changed our cars about 4 months after booking our space. A quick call and everything was amended. Even when the dates of our annual holiday were changed at relatively short notice by the tour operator, again a quick call and despite little notice the booking was... (read more)
Visit purpleparking.comWritten on: 21/05/2013 by Adambutterfield
Nicest bunch of guys and girls I've had the pleasure of meeting. Very friendly and always working with a smile. Will definitely use you again!! (read more)
Visit purpleparking.comWritten on: 21/05/2013 by jeff.S (1 review written)
Efficient curtious service. Couldnt ask for more. The guy was there on time to collect our car and the return was just as easy. (read more)
Visit purpleparking.comWritten on: 21/05/2013
just used purple parking again, best parking company by far, (read more)
Visit purpleparking.comWritten on: 21/05/2013
the collection of the vehicle was good the delivery was not so good THE DRIVER GAVE ME MY KEYS SAID HAVE A GOOD ONWARD JOURNEY AND WAS GONE NO INFORMATION ON HOW TO LEAVE THE CAR PARK.When I managed to leave the car park the heating conrtols were set to absolute minimum I turned on my SATNAV TO FIND THE AUDIO DESCRIPTION HAD BEEN SOME HOW LINKED TO THE RADIO SO INSTEAD OBEYING VOICE COMMANDS i HAD TO KEEP LOOKING AT THE SCREEN WHICH WHEN APPROACHING THE M11/ M25 JUNCTION IS NOT ADVISABLE (read more)
Visit purpleparking.comWritten on: 21/05/2013
Easy directions given to find location. Great minibus service to drop off and pick. Very pleasant and helpful staff particulary at 5 am. Very efficient service ran like clockwork. (read more)
Visit purpleparking.comWritten on: 21/05/2013
Good airport parking. used them many times (read more)
Visit purpleparking.comWritten on: 20/05/2013 by bigdaaave1980
We dropped the car off at 3am and was disappointed to be left twiddling my thumbs for 10 mins until someone took my keys off me. However I do appreciate this was silly o'clock and had skeleton Crewe. Once keys taken the service was impeccable. Dropped us off diligently. when it came to picking us up they picked us up fine, and the car was waiting engine running boot open waiting for us. Which in a chilly morning was a godsend. Little things like that make up for the initial wait and it's... (read more)
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