Purple Parking Reviews - www.purpleparking.com

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★★★★☆
4.4 / 5
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Latest Reviews

★★☆☆☆

“Manchester Problems ”

Written on: 21/07/2017 by diDonovan154 (1 review written)

having booked my car into Jet Park 3 at Manchester through Purple Parking and receiving a confirmation email with my car details on, correct times and dates, car park details and payment details I could not get on the car park. Contacting Manchester Airport Parking they had no record so put me onto Purple Parking who assured me they would resend my details and all would be fine. It wasn't so I contacted them again and was told to show my receipt to someone when I arrived home and wanted to… Read Full Review

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★★☆☆☆

“Suspicious”

Written on: 08/06/2017 by PaulFallon314 (1 review written)

The service from dropping off the car, shuttling between the carpark to&from the terminal, and picking up the car was great. The price was highly competitive, as it was half the price of the on-airport long stay parking. However, on picking up I saw some evidence suggesting that they took my car out for a ride, e.g. the mileage was way excessive of moving my car within the carpark premises, the passenger seat was adjusted. If they adjusted for cleaning, then they surely didn't do a good job on… Read Full Review

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★☆☆☆☆

“Poor service”

Written on: 23/05/2017 by CierraParker19 (1 review written)

I received my vehicle with chips in paintwork, photographs I supplied were not sufficient enough resolution (although it was taken on an iPhone 7). Apparently chipped paintwork is not covered in there Terms and Conditions, so a pointless exercise. Purple Parking feel its acceptable that your vehicle can get damaged, they will not provide me with photo's that they have taken due to spurious claims!! . Avoid, rather saddened with overall experience… Read Full Review

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★☆☆☆☆

“Absolute shocking service”

Written on: 19/05/2017 by MarissaPrater (1 review written)

Firstly could'nt find it! On return waited 50 mins for someone to pick us up, after 4 phone calls. Still await a reply to my compaint in February which they emailed back to say they had it and I would hear a reply shortly!!… Read Full Review

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★☆☆☆☆

“NEVER USE - DAMAGED CAR”

Written on: 15/03/2017

Would never recommend anyone to use this service. They damaged the whole left panel passenger side (front & back). The paint was scratched down to the metal and it was covered in white paint. Won't accept liability even though they have proof on THEIR cameras that the damage was not on the car before arrival… Read Full Review

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★☆☆☆☆

“Never Again”

Written on: 01/03/2017 by gemdragon (2 reviews written)

Have used purple parking at Heathrow previously. Arrived for this latest booking to find the car park location had been shut down - no notice and no warning. The lady at the location looked mystified as to why we had arrived. Shoved a poor map and directions to an alternate location in Bath Road E-mail complaint remains unanswered even now Will never use again!!! … Read Full Review

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★☆☆☆☆

“First and Last”

Written on: 28/02/2017 by ywRodriguez322 (1 review written)

This was the first time for me to use this company it will be the last. Took over 40 minutes to collect us from T5 on a sat. a night. Driven to car park very slow. will not use again. Did not like anything about this company… Read Full Review

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★☆☆☆☆

“Rubbish - Don't use at City Airport”

Written on: 20/02/2017 by oqGregory293 (1 review written)

My car was due to be returned to City Airport at 1.30pm. It actually arrived at 3pm. I had to call Purple Parking several times and all they said was that it was "not on the list!! " Totally rubbish service for which I have been offered a 50% refund for what they called "a slight delay". … Read Full Review

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★☆☆☆☆

“Dishonest & poorly run company”

Written on: 13/01/2017 by whitec0 (1 review written)

Had a complete awful experience with them. Booked purple parking for trip out of Heathrow but be warned, the map and directions that are clearly outlined on their website are not where your car gets parked. The website states that for all terminals you go to 17 Bath Road which is 5 minutes from terminals 1-3. Actually you have to go somewhere else which is about 20 minutes away through a housing estate. When fly back into Heathrow had to wait over an hour for a minibus as there was so many… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 05/01/2017 by Spearsti450 (1 review written)

We arrived at Heathrow terminal 5 and dropped off our car without any problems with Purple Parking. We dropped off our keys and they safely and speedily took us to our terminal for departure. When we returned 1 month later, we found that our car had been removed from the car park and driven to another site. The back seats had been put down and were covered in white dust and marks as if it had been used for carrying goods. The loose change for parking had been taken, the contents of the glove… Read Full Review

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★★☆☆☆

“Urine poor performance”

Written on: 27/11/2016 by Grumpytraveller (1 review written)

Booked Parking with purple parking at Heatrow. Book in and journey to airport no problem. Problem was when we returned. Took 20 minutes to get through to company to arrange collection from airport. Basically the company were not answering our call. It transpired that other customers had exactly the same problem. When my wife challenged the call taker they said there was no problem at all and accused my wife of exaggerating or lying about the time we had waited to get through. When we were… Read Full Review

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★★★★☆

“Parking made easy ”

Written on: 24/11/2016 by 18Olson (1 review written)

Easy booking, easy to find and close to airport… Read Full Review

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★★★★★

“Best cheapest car park in UK”

Written on: 23/11/2016 by GradyNielsen (1 review written)

Easy booking even last minute with great prices. Never had a problem with finding space on the car park. Didn't wait longer than 10 min for shuttle bus. When my flight been delayed and my car been on the car park over time which I paid i didn't had to pay even a pound. Always no stress make my travels much easier:) car perfectly secured also over the night never had even small scratch… Read Full Review

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★★★★★

“A pain free experience!”

Written on: 23/11/2016 by Giancarlo6 (1 review written)

After a stressful journey, arrive at car park and enter, park car with no problems and on return no problems, just drove out and home… Read Full Review

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★★★★★

“Purple Star”

Written on: 22/11/2016 by ADovey (1 review written)

Excellent service from online booking to intercom at the barrier if required. Parking is always what it states, you get what you ask for… Read Full Review

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★★★★★

“Very good experience overall, thank you. ”

Written on: 21/11/2016

Have used Purple parking several times. It has always been a great experience, from booking, to value for money, customer service and ease of use and safety and security. They've been very helpful whenever I needed support, sometimes also on site. By the way, should you ever need help on site, there is a call button at every bus (shuttle) stop. I definitely recommend it. The only downside is perhaps not even to do with them, but the kind of satnav you use, because the postcode listed took me… Read Full Review

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★★★★★

“Good Experiance ”

Written on: 21/11/2016

All went well , may be should be told to look for the lane when parking as all you are thinking about when arriving is booking in , also advise on booking form that only the car key is allowed to be left as client unknown to this struggle to remove keys from ring . A bit cold waiting for the bus especially in winter… Read Full Review

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★★★★★

“Easy peasy”

Written on: 20/11/2016 by LekkyBill (1 review written)

Easy transaction on website. Easy parking, right at the side of the terminal, entry and exit with number plate recognition is fab!!!… Read Full Review

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★★★★☆

“Great service at a low price”

Written on: 20/11/2016 by 98Mead (1 review written)

I have used Purple Parking many times and always find their service good value for money… Read Full Review

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★★★★★

“No hassle easy access to parking very satisfied ”

Written on: 20/11/2016 by Waylon121 (1 review written)

No hassle easy access to parking very satisfied … Read Full Review

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