We left our car at APH manchester carpark .When we arrived and gave our keys in no one checked the condition of our car or mileage.We were ushered to the bus to airport at once .Staff on bus very good.When we returned from holiday our cars 4 tyres had been painted/sprayed with Tyre black without our consent something which we would never do.The tyre black was still wet and both us and the manager got the black on our hands whilst touching tyres. This black was also on the alloy wheels as well. It was still wet in streaks. Both the front alloy wheels were scuffed and they were in perfect when we left the car ,no scruffs or marks. A report was taken by manager and when they later sent us a decision letter and photos of CCTV of us arriving in the dark at the beginning of the trip they said, THEY could clearly see that the black on tyres was already there and that they have no kerbs in their premises that could damage the alloy wheels. They are effectively accusing us of lying about our cars condition when we put it in their care. Both my husband and I are disabled and pensioners and definetly honest people. The CCTV sent to us shows no proof of anything because of shadowing on the photograph and the cars lights being on as we drove into their premises. We know that our car was not in that condition when we put it in their care but we can not prove it. I have seen many stories on their facebook page of damage to cars ,some costing the customers 1000's of pounds but no compensation from APH. What they do is try to silence anyone who makes a complaint on social media or any other websites about them, or pretend to be helping unsatisfied customers ,when in fact they are going out of their way to cover up the damaging of customers cars so that they do not pay compensation or repair. It is very hard to prove that your car has been damaged in their care even if you have your own photographs beforehand.Maybe one of their staff used our car for personal use we wouldn't know ? But someone from there damaged our car during its stay and APH deny all responsibilty.Use this carpark at your peril! There are people with far more damage than ours, some complaining that damage nearly caused a fatal accident on the motorway going home.Obviously there are good reviews about them too ,but if your car is damaged by them you will never get compensation so beware.

Have used APH Manchester Airport for about 10 years now and always had good service. Always booked early because of their 'promise' that the earlier you book the cheaper it is. Oh no it's not! Booked 4 months in advance hanging on their promise of book early for cheapest prices. Thought it a bit expensive at £47 but took them at their word. Several weeks later the price had gone down to £37. Rang up and was told the only thing I could do was to cancel and rebook - that meant losing the credit card charge. But did so. Then, 10 days before travelling found the charge was down to £27. The only way to do anything was to cancel and rebook, another credit charge lost. I wonder how many times this has happened in the past ten years, and to how many people. How many times have I overpaid by believing their promise of cheaper charges the earlier you book. Will not be using them again.

Dont book never got confirmation email got address off web site when i got to postcode couldnt find it rang them they were SHUT had to park at t2 at a cost on £55 for 2 days not happy they refused to refund me AVOID

The true measure of a company is how they treat their customers when things go wrong. Things go wrong from time to time, we are all human and mistakes are made. However the experience I've had from A.P.H Parking has exasperated, annoyed and frustrated me and could possibly have resulted in my death tonight. I returned from my flight to pick up my car to find the hazard lights flashing, despite the engine being off. I then discovered a letter on the passenger seat saying my cars battery had gone flat, but they had saved the day by recharging it with a "power surge protected power pack". After questioning the duty manager I was told in no uncertain terms that it was all my fault because the battery had gone dead and I would have to deal with the problem myself. He then insisted I leave immediately because they needed the space my car was in. I later called the R.A.C because I couldn't turn my hazard lights off. The engineer said my battery was in perfect condition. He had also never heard of a "power surge protected power pack" and in all likelihood they had overloaded my cars electrics by poor use of jump leads. He was unable to fix my problem at the roadside and 200 miles from home I had to continue my journey, hazard lights blazing and visit the dealer in the morning. Things went from bad to worse when my lights suddenly died on an unlit stretch of the M.50 which almost made me career off the road at high speed. I have attempted to phone them to complain but they have become aggressive and hung up on me. Please I beg you, do not trust this company. They should be investigated by the authorities.

APH's directions read: Keep in the left hand lane and the entrance to "Valet Parking" is signposted ahead of you. At the car park entrance (Valet Parking).... Now forgive me but looking for signs, at 3:30am, in the dark, I expect signs to show "Valet Parking" ! No ! No reply from the telephone numbers at this time of day! Apparently signs dont read "Valet Parking" they show - Meet & Greet!! & you head for area 4. Once this matter was finally clarified, by the kind man in the fuel station, and a mad panic as time was moving on, we could have used our usual method of parking elsewhere & being shipped in by bus. That aside, now its been used once, and when APH's directions are updated, its a quick easy (as-cheap) parking base.

I have used APH/formally Security Park Manchester for over 30 years 3 to 5 times a year with No Problems. Booked latest airport parking thro APH / Meteor meetandgreet Service. On delivery at Terminal 1 No inspection carried out to my Veichle on returning from holiday Colletion was told to go outside terminal to a point on a very busy road setting travellers down and collecting returnig clients. was not instructed to check my New Car for damage handed over in pouring rain by driver very keen to get away(other drivers waing in car)Only when I got Home Noticed DAMAGE TO MY NEW CAR. Meteor /APH not interested. saying no damage caused by there drivers No Claim because I Did Not Inspect before I left Airport. There e-mail implied that I Caused the damage.

We used Meet & Greet service at Manchester. All went well until we got into the car to drive off. It was then that we noticed the front seat had been jammed so it can't move forwards or backwards. Someone had then decided to move the seat with brute force & ripped the seat in doing so. Obviously APH are denying all knowledge of this & we are left with hundreds of pounds worth of damage. Terrible service. Will never use again!

Did exactly what it said on the tin. Much better idea than taxis. Out of car, onto a smart bus, off at airport, onto plane - off plane, straight onto a smart bus, into car, and off to the supermarket, then home. So easy.

Having used meet and greet at Manchester's Terminal 2 previously where you park the car, hand in the keys and wheel your luggage straight across the road and into the terminal I mistakenly assumed that the experience at Terminal 3 would be the same. Having parked the car and handed in the keys (all good so far) I placed my luggage on a trolley and looked for a sign for Terminal 3....and looked and looked. I asked a member of staff and was directed through Terminal 1.....right through Terminal 1 and out the other side, along a path, across a road etc. A walk which took a good 10-15 minutes. All this with a trolley full of cases.
Arriving back at Manchester at 2am I was faced with either a wait for a bus to take me back to Terminal 3 or the same 10-15 minute walk! I chose to walk. When I spoke to the car park attendant regarding the distance from the terminal and told her how it ran at Terminal 2 I was told to "use Terminal 2 next time". Good answer if not very helpful. Suffice to say I won't be using meet and greet at Terminal 3 any time soon.

I've used this park for years, it was originally called "the security park" and was just that! Booking was simple, check in and transfers were immediate, the staff friendly and efficient. Oh how the big boys ruin a good thing, it's still easy to book but the waiting times for transfer to and from the airport can be tiresome, even the staff don't look happy now.