Manchester Airport Reviews

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Manchester Airport
2.1 stars
Average rating for this product is: 2.1 out of 5

From 1 rating and 13 reviews

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Average Ratings for Manchester Airport

  • Customer service1.9 stars
  • Overall cleanliness2.2 stars
  • Value for Money1.9 stars
  • Reviewer Ratings2 stars
  • Overall Rating2.1 stars

13 Reviews For Manchester Airport

  • Medsec7 22nd Jul 2009

    Reviewer rating: 1 stars


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    Beware when using prepay car parks. We booked and paid £54 on the internet, then proceeded as instructed using the same card to enter and exit the car park. It wasn't until we received our credit card statement that we realised we had been charged £69 on exit. It is 2 months since our return and we have still not received a refund due to atrocious customer after care. Everyone we have spoken to has given conflicting information and have been uncaring. It wasn't until we completed a survey from Manchester airport online that they have taken any notice, offering a 20% discount on any future parking - WE WILL NOT BE USING MANCHESTER AIRPORT EVER AGAIN. In addition, the building is dowdy and depressing, very few areas to sit or eat. Very disappointed with the whole experience.

  • Fire head Rank: Sergeant 29th Jun 2009

    Reviewer rating: 1 stars


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    I didn't like Manchester Airport. I thought the facilities were not good at all. I was dissapointed with this airport.

  • GGGGDDDD 7th Jun 2009

    Reviewer rating: 0.5 stars


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    It's some years since I used Manchester Airport and I was really disappointed with my experience just recently. The staff were rude - they need to learn the importance of customer relations. There was building work inside T2, which probably led to the chaos at various gates withe queues blocking the concourse. Not a happy experience and I would try to avoid this airport. Liverpool - John Lennon is much more pleasant experience

  • Ieuanfawr Rank: Lieutenant-Colonel 16th Sep 2008

    Reviewer rating: 1 stars


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    As bad as any other airport. Usual array of "quality goods" on sale which are cheaper in your local supermarket. Arrive as near to take off time as possible.

  • iantoh53 Rank: Corporal 17th Jul 2008

    Reviewer rating: 0.5 stars


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    Flew from Manchester Airport to Galway in June with Aer Arann from Terminal 1. I thought it was a shambles - not Aer Arann's fault as they were removed to some downstairs basement for check-in. I've used Manchester many times before but this was the worst ever - I could see no clear signs for where to proceed to after check-in, and came across a Manchester airport official who I found to be very rude.

  • Guest 7th Jul 2008

    Reviewer rating: 0 stars


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    I was shocked when I got to Manchester airport! The traffic was chaos and the airport staff I experienced were unpleasant and the shops and eating facilities were really disappointing.

  • UK12345 Rank: Major 8th Mar 2008

    Reviewer rating: 4 stars


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    Have gone to Manchester a few more times since last review, still a nice place and I recommend it to all travelers. Clean Airport and people friendly. I still fly Air Southwest and Continental, not Northwest as I stated in my past review.

  • Guest 19th Jan 2008

    Reviewer rating: 0 stars


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    had the 'misfortune' to pick a friend up from terminal 2 had the phone call that he was out front,could i get there ? no way,all pick up lanes were blocked off i was directed to the short stay car park,which then proceeded to take £1.80 off me for a pick up that had taken less than 1 minute,nice money if you can get it,i suppose they will say it is a security issue,in that case they should make the first 30 minutes free,a total disgrace, off to live in spain.

  • atkin60 12th Aug 2007

    Reviewer rating: 4 stars


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    In general a busy well managed airport that seems to have taken recent security changes in its stride. The waits for luggage at terminal 1 can be frustrating but this is the oldest terminal and is due for upgrade. There is a good range of retail outlets but most are not open 24/07. Refreshments difficult to obtain late at night and early morning.

  • zjc Rank: Lieutenant 25th Aug 2006

    Reviewer rating: 4.5 stars


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    Manchester Airport is the one of the busiest airports I have ever been too.

    2005 Travelling through airport -
    There for 6 of us travelling on Thomas cook flight. We arrived 1 hour early for check in, due to us never flying from Manchester we didn't no how long it would take to get there. At first however we couldn't find Thomas cook check in until a very helpful lady from the airport customer service came over and ask us if we were lost. She directed us to the check in. Got to check in Thomas ...

  • UK12345 Rank: Major 30th Mar 2006

    Reviewer rating: 4.5 stars


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    I have been flying to Manchester Airport recently and I think it is a nice place. The Airport is not huge but still has many good shops and restraunt facilites. I usually fly on Northwest or Southwest planes and the landing and takeoff are quite smooth.

  • Susan Rank: Staff Sergeant 9th Mar 2006

    Reviewer rating: 0 stars


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    To be honest after coming home from Amsterdam and arriving at Manchester Terminal 1 I was ashamed to be British. The staff were surly, obviously didn't want to be there on a Sunday and to be honest it was a smugglers paradise. I was very cautious about what I brought back thinking that security would be tight, no chance of that I could have brought the entire contents of an Amsterdam coffee shop back and noone would have checked. The airport was dirty, toilets were a total disgrace, when you cou ...

  • Janine Rank: Lieutenant-Colonel 6th Jan 2005

    Reviewer rating: 4.5 stars


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    I have flown from Manchester International Airport for most of my life. I have flown from terminal 1 and 2. I prefer terminal 1 as this has the best variety of shops and facilities, with a hugh food court and a bar overlooking the runway. Food prices can be a bit expensive, but I suppose you expect that anyway! There are plenty of book, electrical and fashion shops to keep you amused during delays. I think most places have a 24 hour opening time too. It is quite central to many cities in t ...