Dubai International Airport Reviews

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Dubai International Airport
1.6 stars
Average rating for this product is: 1.6 out of 5

From 0 ratings and 6 reviews

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Average Ratings for Dubai International Airport

  • Customer service0.9 stars
  • Overall cleanliness2.3 stars
  • Value for Money2.4 stars
  • Overall rating1.6 stars

6 Reviews For Dubai International Airport

  • dselvan Rank: Staff Sergeant 29th Nov 2008

    Reviewer rating: 4 stars


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    Good Points: 1.New terminal, three exclusive for use of emirates airline.
    2.More choice of food and drink outlets and more duty free shopping.


    Bad Points: 1.Still long queues in the security in the new terminal and it is only 75% functioning capacity.2.No business class security queue.
    3.Customer service is still lacking. 4.The terminal is extremely long in distance and if you are going from terminal 3 to terminal 1 or vice versa, hope you are reasonably fit since it is nearly a km long.


    General comments: The new emirates Terminal three is a beautiful terminal. They have put a lot of thought into it. There is a lot more places to eat and drink and there are 2 Zen gardens to chill out in. The other major thing that regular travellers will notice is that there are a lot more seating area and not many people sleeping on the floors like in terminal 1.
    Have heard that the business class lounge is very good but didn't get the chance to use it.The two major problems. One is a major one which is the security clearance for transit passengers. When we were passing through, the terminal was only 75% capacity and even then it took us a good 45 minutes to clear security. It was one of the busy time (around midnight) when most european flights arrive but even then this was totally unacceptable with a free for all and no organisation and no staff were really interested. I am hoping this will get sorted soon. The second minor point is that the new terminal is soooo long and if you have short transfer times like we did, you pretty much have to run.
    Overall if they polish out the security problem, I would thoroughly recommend this airport.

  • UK2OZ 10th Sep 2008

    Reviewer rating: 0.5 stars


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    We recently had the misfortune to have to spend 10 hours in transit in Dubai airport. It's like a giant transit camp! There are so few seats that there are literally hundreds of people stretched out on the floor under blankets. There are supposed to be 2 "quiet" lounges; one of these was closed when we were there (5th Sept 2008) and the other was jam packed with travellers suffering from appalling body odour!! "Lounge" isn't quite correct as it's simply a square off the main concourse and as ...

  • Guest 10th Aug 2008

    Reviewer rating: 1.5 stars


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    I travel trough Dubai in 3-4 times a year and it still looks the same mess. People waiting for connection are sleeping all over the place. The whole airport is just like a homeless shelter because of the lack of seats. If your laptop runs out of power you have to sit on the floor next to the toilet entrance because that is the only place where you can find electrical outlets. Network coverage is acceptable. You can't find available seats in the food court either. You have to eat standing or wa ...

  • matusik 30th Jul 2008

    Reviewer rating: 0.5 stars


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    We went through Dubai airport recently and have to say I was very disappointed with the customer service. Everything seemed confusing, chaotic, no system in my view, no proper naming of the counters, if you can't speak decent English I wouldn't recommend transiting through Dubai airport. The airport is quite big, be prepared for lot of walking (so if you have a hand luggage you better have the one on the wheels). If you need visa make sure you arrange it upfront otherwise it's 3x more expensive. ...

  • dmadeley Rank: Corporal 22nd Jul 2008

    Reviewer rating: 1 stars


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    Dubai International is still undergoing renovations, and has been for the last 4 years. The airport is quick to boast of large increases in the number of travellers, however virtually nothing has been done to the facilities to ease passenger congestion queuing, the lacks of seats, the lack of toilets or the overall cleanliness of the airport. It is unlikely that the new airport facility will be ready in the next 4 years, despite what the Govt of the land says.
    Visitors waiting to greet passenge ...

  • wheelo Rank: Lance Corporal 24th Aug 2006

    Reviewer rating: 2 stars


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    Dubai International Airport has a good size duty free shopping area, and it is generally clean.

    As with the rest of Dubai, the airport is currently undergoing construction. On both my transits to Birmingham to and from Sydney, the plane landed, taxied for ten minutes before stopping as far away from the terminal as possible, with a 25 minute bus transfer back to the terminal.

    The staff at the currency exchange counter took a phone call instead of serving me.

    The linear layout of the ex ...