Liverpool John Lennon Airport Reviews

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1.1 stars
Average rating for this product is: 1.1 out of 5

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Average Ratings for Liverpool John Lennon Airport

  • Customer service1.2 stars
  • Overall cleanliness2.5 stars
  • Value for Money1.3 stars
  • Overall rating1.1 stars

13 Reviews For Liverpool John Lennon Airport

  • Guest 29th Jul 2009

    Reviewer rating: 1 stars


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    Why does John Lennon Airport have 1 lane to go through security with a line of people going all the way around the Airport (so no one can move around) and then 3/4 lanes for fast track with not a single person using it or wanting to pay £3 to use it. What a rip of and a mess AVOID if you can.

  • Diane H 5th Mar 2009

    Reviewer rating: 0.5 stars


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    Week beginning 2nd March 2009. Our company had occasion to use Liverpool airport twice. The queues for fast track on the Monday took 40 minutes. On Wednesday the queues were up the stairs- not good for Health and Safety. The executive lounge was closed - no alternative provided or warning from the previous week. The middle of the main concourse was blocked off - in sufficient seating and cramped waiting conditions. On the monday only 1 member of staff to board 70 passengers passengers were stood ...

  • artiechappie 4th Jan 2009

    Reviewer rating: 0 stars


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    My 82 year old mother and myself travelled to Norway recently from Liverpool John Lennon Airport. We were one of the first in the queue at check in and hence we had our boarding cards in hand TWO HOURS prior to the flight departing. We then joined the queue for security, absolutely refusing to pay up £3 each to be "fast tracked". Why does Liverpool Airport need a Fast Track when all of the other airports I have used - and I travel by air regularly, do not need this facility?

    When we f ...

  • Guest 19th Nov 2008

    Reviewer rating: 0 stars


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    Only go to Liverpool because its the nearest to North Wales. Not in the same league as Manchester and even little Blackpool leaves it standing.
    A quick course in good manners and civil behaviour would be a start for the rude and mainly disinterested staff.After that a mop and bucket would be a welcome sight

  • Guest 19th Sep 2008

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    Very disappointed with John Lennon Liverpool Airport, some of their rude staff and its non existant customer relations. At an airport the patrons are obliged to use the facilities for obvious reasons, does this mean that people can be charged very high rates at every opportunity? Future customers think on, do i need to travel from here? If not, go to Manchester or another airport. Be wise DO NOT USE LIVERPOOL.

  • RICHIECOY 17th Jul 2008

    Reviewer rating: 0 stars


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    Car Park very confusing poorly signposted, directing drivers to wrong location and then excessive charges for parking in the wrong place! £152.00 for 4 days Tried to speak/email airport to complain, no response after 3 days but money withdrawn from bank! My advice go to Manchester and this from a Merseysider!

  • Guest 1st Jul 2008

    Reviewer rating: 0.5 stars


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    I would NOT recommend Liverpool airport because it gets too crowded in the check-in area. Security was slower than East Midlands airport which is just as busy as Liverpool. Needs too be bigger in the departure lounge as it is packed full of people! There should be more shops and the airport could be cleaner.

  • Tom H Rank: Colonel 2nd Mar 2008

    Reviewer rating: 3.5 stars


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    Myself and a few friends flew from Liverpool John Lennon Airport in February 2008 on a week long trip to Murcia.Having never visited Liverpool Airport before, I was curious to see what the place would be like. Liverpool Airport is smaller than most other airports so, I wasn't expecting perfection. Luckily.The check-in area became very cramped very quickly not long after we arrived. Thankfully we were queuing up well before check-in opened so didn't have to endure for long.Once airside, we went t ...

  • parabellum 11th Jan 2008

    Reviewer rating: 0 stars


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    I believe that the double charging for security is a patently wrong, but because of the length of time I spent queuing on my last visit to John Lennon airport I intend to use the fast track queue in future. This is so quick that I will be able to arrive much nearer the flight departure time, breeze through security and thus reduce my time in the airport. I will therefore not need to use any of the airport shops/restaurants - I do hope those renting the retail spaces get a suitable reduction in ...

  • keithshutts01 Rank: Lance Corporal 18th Jul 2007

    Reviewer rating: 1 stars


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    I use this airport very often but will now look at using Manchester or Blackpool for my flights as I can't be doing with the stress or feeling that I am being forced to pay for something that I feel wasn't needed in the first place. I have never been stuck in a line for security in all the times I have passed through the airport, until this profit making scheme has come about. Avoid John Lennon Airport if you can look elsewhere.

  • Kevb45 3rd Jul 2007

    Reviewer rating: 0.5 stars


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    When I was there they used one set of stairs and corridors for what seemed to me ALL travelers to access their gate number! I found this cramped with a low ceiling and the claustrophobic feeling I got was quite strong!
    Imagine leaving a big football match complete with the crowd, down flights of stairs then channels, which I thought were similar to cattle markets and you get the idea!

    The food on offer is what I'd expect at a local greasy spoon, but at extreme prices!

    Back to using Manch ...

  • The Farmer Rank: Major 24th May 2006

    Reviewer rating: 5 stars


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    Liverpool is a great little airport for a great city. If you're thinking of using this airport then I recommend it. It is a great place to fly from and to, and they have a restaurant and a Burger King.

  • vivienyoung Rank: Sergeant 24th Mar 2005

    Reviewer rating: 2.5 stars


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    Arriving at 11pm at Liverpool Airport, I was dismayed at unavailability of catering facilities. Only thing to drink was small bottle of Coke at £2.50 from vending machine (which was out of order). Same size Coke costs 75p in shops!