Swiss International Air Lines Reviews
Latest Reviews
★★★☆☆
“Just watch out for excess baggage charges!”
Written on: 18/05/2013
The flights in economy were on time, the 330 is better than the 340 in every respect. Food is average and no choice of main course on either leg. Baggage allowance is 23kgs, I was 25.8 kgs, and the cost £85 or $136 USD, thats £30 or $48 a kilo, no latitude just pay, even though I had no hand luggage and being a silver member of star alliance ( Thai ) (read more)
★★★★★
“SWISS for uncomplicated Passengers”
Written on: 07/04/2013
I felt welcome, i felt friendly served and treated with the SWISS kindness that i expect. The SWISS staff always had an ear for everyone also for the passengers in business that think they are something better. Some passengers are never happy even if they travel in first with Britney Spears, they would find the altitude of the plain unacceptable. I had a great experience with SWISS and im sorry for al those passengers that are crying all the time about SWISS to them i say go fly cheap... (read more)
★☆☆☆☆
“Swiss worst airline, rude employees almost to a point...”
Written on: 26/03/2013
We took a flight with this airline from Geneva to London return, the employees on the flight we rude and arrogant, I asked for an extra drink since I stated the quantity was too small and the comments made by the staff was very impolite, I would not even want to mention them on this website, but pretending that I could not understand the German language of the staff member on the plane, she had also mentioned something about foreigners coming to Switzerland in a subject line of insisting on... (read more)
★☆☆☆☆
“Worst experience of my life ”
Written on: 14/03/2013
Booked Manchester to Phuket with Swiss because we have children and I'm pregnant with only 1 stop in Zurich, after issueswith Swiss from Manchester they delayed our flight which meant they knew we were going to miss our connection in Zurich. On arriving in Zurich at 1pm they put us on standby for a flight to Bangkok then on to Phuket. We didn't get on it no room, so at midnight after being in the airport with kids they gave us a day room which was terrible, the next day at 2pm they flew us... (read more)
★☆☆☆☆
“CHEATING LYING AIRLINE”
Written on: 06/03/2013
We booked our flights with swissairlines. When they cancelled our flights, their rep told us to book into a hotel and they would reimburse us for costs. In total they cancelled 3 flights and we paid for the hotel and food expenses. On our return we sent them the receipts as they had suggested however they refused to honour their promise of reimbursement. Very simply DO NOT TRUST THIS AIRLINE. (read more)
Suisseoz's Comment
Written on: 27/04/2013
what do you expect, it`s now owned by Lufthansa!
Reply to this comment
★☆☆☆☆
“Worst Airline ever”
Written on: 23/02/2013
We flew on the 22th from Rome to Amsterdam via Zurich scheduled at 10:00. We departed too late (11:00) from Rome and came 10 min to late on Zurich and missed our flight to Amsterdam ay 12:25. Then the horror begins. They transferred us to a flight at 17:30 leaving Zurich so we had to wait 5 hours!!! "We cannot help" "the Weather".. All the other flights of other companies departed in time! We did get a coupon of 20CHF and this was just enough for a simple salad with water. They reacted very... (read more)
Suisseoz's Comment
Written on: 27/04/2013
first you need to learn to write English properly, too late, not to late, and departed on time, not in time. I have flown with lots of airlines and it doesn`t mean that one bad experience should demonise that airline for life, every airline has it`s good days and bad days, that`s life unfortunately.
Reply to this comment
★☆☆☆☆
“Awful experience”
Written on: 22/01/2013 by hybri22 (1 review written)
I had tickets to a flight Bucharest - Zurich with take off at 6.35 AM. The day before, at 10 PM they sent me an email that the flight was cancelled. Luckily i checked my email at 11 PM and found out. This was followed by several call attempts. No info. At 0.30 AM i received an SMS (this time they had my number) informing me that we were reschduled for a Lufhtansa flight ia Munich at 6.55 AM. In the airport we found out that there was no reservations for us in this flight (we were 10 people),... (read more)
★☆☆☆☆
“not recommended ”
Written on: 05/01/2013
was late 3.5 hours from Zurich to JFK, after 2 hours we found out that the our luggage did not arrived. It arrived 24 hours latter. They refuse to give me any compensation, just to my wife. In total I was 5.5 hours late ti the New your party. (read more)
★★★★★
“Best Business Class A340 Seats in the Market”
Written on: 04/11/2012
Flew Zurich-Athens [11/1/12] and return, Athens-Zurich, Zurich-JFK [11/3/12]. Clearly the most comfortable and spacious lie-flat/flat-bed business class seats in the market [4 alternating with 5 across seats in both the A330 and A340] Gourmet cuisine Highly sophisticated, obliging staff I was ecstatic!!! (read more)
★☆☆☆☆
“Avoid Swiss Airlines”
Written on: 28/09/2012
I recently had a flight with Swiss Airlines from Boston to Zurich. It was the worst travel experience I had in my life. Two months before the flight, I have requested a basinet for our daughter and asked them to arrange our seats close to the basinet. The Swiss Airline representative said that he did so. However, on the plane, I found out that my seat is far away from the basinet and separate from my wife's seat. Therefore, we needed to persuade the people sitting in front of the basinet to... (read more)
Dougm1918's Comment
Written on: 05/10/2012
However my experience on short-haul in Europe has been the opposite.
Reply to this comment
Costash.'s Comment
Written on: 04/11/2012
My flights, on November 1 [Zurich-Athens] and November 3 [Athens-Zurich-JFK], in business class, were an absolutely terrific experience so much so that I'd wish that my flights had never ended.
I feel strenuously that the A330 and A340 business class seats are by far the best in the market and the service superior!
Reply to this comment
Stephanespoerli's Comment
Written on: 28/11/2012
I totally agree. I flew from MIA to ZRH in Nov. 2012, same conclusions. Unsufficient legroom, electronic box takin 30% of footspace, rude personnel and horrible food (overboiled pasta both ways).
When the passanger in fornt of me reclined his seat, it was no more possible to open a standard size magazine...
Swiss is a legend, but just a legend...
Reply to this comment
See next 10 reviews
Showing 1 - 10 of 71 Reviews
★★★★★
“No problems”
Written on: 08/09/2012 by japea (4 reviews written)
recently took a flight on Swiss from Manchester to Zurich and can not fault the service I got. I had a small problem on the return flight of my own making that was dealt with quickly and profesionally. The cost was only slightly more than other options but included a snack and quite a large hold luggage allowance. I would use them again. (read more)
★☆☆☆☆
“Never fly Swiss”
Written on: 24/08/2012
Terrible airline. Uncomfortable and poor service. Was given wrong information re excess baggage and was hit by a big charge which could have been avoided. Were given different seats to what we were told. We flew New York, London, Bangkok and it was just terrible. Got onto Thai on return to Australia and it was a world of difference, more space, good food and service. Swiss shouldn't do long haul flights, their planes are ill equipped. (read more)
Dougm1918's Comment
Written on: 05/10/2012
Maybe not the best airline for long haul due to minimal number of flights, but my experience flying London CITY/Zurich/Venice and return was great. Only short hops but we got a sandwich and a drink PLUS a bar of Swiss chocolate. Staff very considerate.
Reply to this comment
★☆☆☆☆
“Business Class Chicago to Zurich ”
Written on: 13/08/2012 by debmoniey
First time flying a foreign Airline to Europe -- and last. Having paid for Business Class for my son and I, i found it completely disappointing the level of service. Customer Service - both in the Airport and with Flight Attendants is an alien concept. It is at best delayed for hours, ignored, or non-existent. The attitude and tone is down right rude. Flight leaving Barcelona to Zurich was about 90 minutes late with no explanation. Within Europe, no advanced line/boarding for Business... (read more)
★☆☆☆☆
“Worst experience in my life”
Written on: 21/07/2012 by NiKi472 (1 review written)
I bought my roundtrip ticket from SwissPort. I went to my destination and 2 days later I went to the airport to fly back home. Well... Swiss Airlines had a different opinion. They denied my boarding telling me that my ticket to fly back home was cancelled!!!! I repeat: I had paid for my roundtrip flight and of course I did NOT cancelled my flight back. So, who did??? Swissport does not know, Swiss Airlines does not know... nobody knows... Maybe tha bad Alien did this to me. I had to go to a... (read more)
★☆☆☆☆
“Excess Hacking Allowed By Swiss Airlines”
Written on: 16/06/2012
I would like to bring this to notice to all the travel agents that Swiss Airlines is allowing hacking on Amadeus System for Indian Travel Agencies. Most of the UK and US based travel agencies are getting their hacked PNRs from these Indian travel agencies for just minimal fees. This should be stopped. Because of this all other agencies who sell available seats are getting problems in their business. (read more)
★☆☆☆☆
“Worst company, worst ground service!”
Written on: 16/06/2012 by Otavio_bhz
i have reserved a ticket! This company is really a trash! The attendence canceled the reservation. I called the company and they told me that i could call then the next day that my reservation was done! But when i called then the reservation was canceled! The other tariff it was around 20% more exoensive! european airlines are really a trash! I would never buy from this company again! Worst company in the world! (read more)
★★☆☆☆
“Terrible on ground service”
Written on: 12/10/2011 by sandra.rushton (2 reviews written)
I have travelled with Swiss on several occasions for the past four years, all have been around Christmas time--so terrible winter weather. Every single year the airline has always had weather issues; their solutions, though, are terrible. I was stranded in Switzerland for three days and the company (or, rather, the company's representatives) did no more than offer a night's sleep at a nearby hotel. They left all passengers without food or accommodation, provided to telephone cards and no... (read more)
Tiff71's Response to sandra.rushton's Review
Written on: 19/08/2012
Swiss airlines cancelled three of our flights and their rep told us to book into a hotel and they would refund us. We booked into a hotel at a reasonable cost and paid with our own money. Swiss Airlines then refused to reimburse us. No assistance and total lies. They don't even deny it. Absolutely TERRIBLE!!!
Reply to this comment
★☆☆☆☆
“Swiss Air offers no credit for flight changes!”
Written on: 15/07/2011 by jgarnant
I originally booked my flight on Expedia. After realizing I needed an earlier flight out of Luxembourg I called Swiss Air to change my tickets. The redirected my concerns to Expedia, because they were my original booking agent. When Expedia couldn't change the tickets, they directed me back to Swiss Air. Finally, Swiss Air told me that I will not receive any credit for changing my flight, and instead had to rebook my $850 flight for $1300. So in total I had to spend $2150 on my flight. ... (read more)
Raz_Exim's Response to jgarnant's Review
Written on: 19/02/2013
How can you believe this is horrible customer service?? You were the one who booked it wrong, right??!! I am not working for Swiss but GOD ...dont blame them for your bad!
Reply to this comment
★☆☆☆☆
“the swiss nightmare”
Written on: 08/07/2011
Me and my husband took a business class ticket from Munich to JFK via Zurich on a 'guaranteed' flight. Arrived in Zurich late (disimbarged 15 min before the take off of our connection to JFK) they did not bother to help us in getting to the connection, they rerooted us on a plane to JFK via frankfurt. No alternatives were provided. The could not find 2 seats together, so they promised to send a message to Frankfurt to upgrade us to first if no 2 seats close to each others were found. Of... (read more)
★☆☆☆☆
“Swiss air on 28-3-2011 from South Africa to Zurich was...”
Written on: 30/03/2011
Swiss air on 28-3-2011 from South Africa to Zurich was disappointing. Why?? Well when I asked in a friendly way how the entertainment screen worked as my screen and several more in the aircraft were not functioning I was arrogantly told to use the manual and that I had probably done something wrong and that was why it was not working.!! I explained that the screen had not even functioned (so the safety explanation had not been visible to us either) and surely there was another solution. The... (read more)
See next 10 reviews
Showing 11 - 20 of 71 Reviews
★★☆☆☆
“My wife and daughter were booked on Swiss LX161 from...”
Written on: 28/03/2011 by TJCV (1 review written)
My wife and daughter were booked on Swiss LX161 from Tokyo to Z rich on March the 19th. My wife in first and my daughter in business. On March the 11th Japan was hit by a devastating earthquake. Although Swiss flights should not be reconfirmed (as Swiss states on their reservation line) I called Swiss Tokyo to reconfirm. This started a nightmare. What I learned now, topped anything previously experience, as I was told that Swiss has changed the flight number from LX161 to LX2763 and with... (read more)
★☆☆☆☆
“The plane my mother and I flew with was an Airbus 333....”
Written on: 25/03/2011
The plane my mother and I flew with was an Airbus 333. The seats and the legroom were beneath contempt. I am a woman of Indian origin, 162 cm tall and weigh 50kg. Still I felt the seats were too small. I have flown with other airlines but have not experienced anything similar. The other complain I have is more of the racial kind. I was finishing my meal, when the passenger in front me reclined his seat. The dinner almost landed at the floor. I politely asked the steward if he could ask the... (read more)
★★★☆☆
“Took a direct flight SFO-Zurich over Christmas. Staff...”
Written on: 03/01/2011 by dantris (1 review written)
Took a direct flight SFO-Zurich over Christmas. Staff was not too friendly - never saw it smile, say things like you are welcome, thank you or sorry in any language. The aircraft is a separate story in itself.
1) Amazingly there are no individually controlled fans for each of the passengers on that Airbus 340, so you are left with either being blasted by central AC or being roasted. Moreover, you can fall asleep with no cover on and wake up freezing as they seem to change the...
(read more)
★★★☆☆
“I traveled to Paris and Rome this summer with my 7 and...”
Written on: 30/12/2010
I traveled to Paris and Rome this summer with my 7 and 1/2 year old daughters on Swiss International. We had to change planes in Zurich (for Paris) and Geneva (for Rome). The crew was great, we were boarded first and the food and wine really good. The crew was especially attentive to my daughters and on the flight back, they took off their vests, put them on my daughters and let them pass out chocolates to the passengers. They loved it. That being said I am a very considerate... (read more)
★☆☆☆☆
“SWISS Air is one of the worst air lines I have ever...”
Written on: 25/12/2010
SWISS Air is one of the worst air lines I have ever flown with, and I am a frequent flyer. They lost my baggage and kept referring us to the lost baggage services saying that SWISS Air was not responsible for this. The numbers they provided were not in service. They provided no compensation for my baggage and would take no responsibility for it. The contacts at SWISS Air lost baggage were just as unhelpful, telling me that they could not provide me with any information. More disturbing was... (read more)
Tiff32's Comment
Written on: 12/02/2011
Its interesting to see real comments from other customers who have flown with Swiss International Airlines. When I contacted the board of directors I was told by the MD Reto Schmid that he had instructed the Swiss Organisation to ignore my correspondence. When I posted negative feedback on the Swiss Airlines' Facebook page it was removed and they blocked my contact with them on Twitter. It looks like they choose which comments are visible on their networking sites and they don't seem to care about their customers.
Reply to this comment
★☆☆☆☆
“We had a terrible time on these flights first flight...”
Written on: 13/12/2010
We had a terrible time on these flights first flight was late taking off meaning that we were late for our connection in Zurich we were given the impression that we would be assisted as to where to go for our now very short connection. On alighting from the plane no assistance what so ever just the boards we ran to make our connection and then sat for the next hour on the tarmac making this plane late taking off again. Staff on all flights appeared miserable and very short with the... (read more)
★☆☆☆☆
“I have not even flown yet and I don't want to fly with...”
Written on: 25/11/2010
I have not even flown yet and I don't want to fly with this airline.
I have had to change our flights and their FIJI based customer service call centre has the most rude, unhelpful staff I have ever encountered - yes they beat the rudeness of BA to a pulp.
Over 3 phone calls, staff have refused to give their names, told me they were making notes of the calls, when I phone back their are no notes, they refuse to honour their promises, and now, having paid to change the flights, I have not...
(read more)
★☆☆☆☆
“Swiss - the airline which deserves to go bankrupt. ”
Written on: 23/10/2010
Swiss - the airline which deserves to go bankrupt.
I was booked on a business flight to Geneva at 7am. This was a BMI codeshare flight operated by Swiss and I was unable to check in online either with BMI or Swiss - or even by phoning the company. After a mistake by the taxi company, I arrived at the airport at 6.30. The terminal was empty but I was not allowed to check in. Swiss airlines would not honour either leg of my booked ticket (£272 business) & I had to buy a new return ticket (£348...
(read more)
Guest's Comment
Written on: 12/07/2011
don'tknow i have been flying on swiss air for a time and find it to be excellant all these compliants are not deserved Who are you people.
arden
Reply to this comment
★★★★★
“I have just returned from Switzerland with Swiss. ...”
Written on: 29/09/2010
I have just returned from Switzerland with Swiss. After reading some of the reviews I was quite worried, because I chose Swiss after recommendation from my friend and the fact it was a scheduled Airline not a Charter one and paid a little more money than we intended.
I need not have been worried at all. The aircraft was an A320 outward, A319 inward (as specified on the timetable). Small but new and cute looking planes, brand new interiors, leather recaro seats, friendly crew, fantastic...
(read more)
★★★★★
“Seats in Economy were perfect and comfortable, though...”
Written on: 16/08/2010
Seats in Economy were perfect and comfortable, though the ones in Business looked dated. The entertainment system was good though the earphones looked cheap (I had my own). What did it for me was the Service, the Flight Attendents were First Rate, professional and courteous. Food and Drinks were good and plenty, even offering extra food to those who wish one. It was a very surprisingly Pleasant experience. (read more)
See next 10 reviews
Showing 21 - 30 of 71 Reviews
★☆☆☆☆
“The worst flight ever. I could barely squeeze in to my...”
Written on: 31/07/2010 by Irena1024 (1 review written)
The worst flight ever. I could barely squeeze in to my seat and I am size 8 (55kg). The food was scabby and smelt really bad. The movie choice on the on flight entertainment was appaulling. And what's with the classical music???We had better and far more comfortable seats from Zurrich to Belgrade for 2 hours flight than for the long international 12 hours flight! Both ways too. Will never fly with Swiss Air ever again and would not recommand it to anyone. (read more)
★☆☆☆☆
“Unfortunately, I will not fly with Swiss again. The...”
Written on: 21/07/2010 by tiff32 (1 review written)
Unfortunately, I will not fly with Swiss again. The whole experience was very poor and on my return I had no luck with their customer service so I emailed the CEO direct. I am afraid he was even less helpful but it ensured that my problem was heard. I would advise anyone with problems to email him direct: harry.hohmeister@swiss.com (read more)
★★★★★
“I booked my family's o/n flight to Venice from JFK...”
Written on: 12/07/2010 by AvgMom2 (1 review written)
I booked my family's o/n flight to Venice from JFK with Swiss Air in June, and to be honest, I was bit hesitant, as we have never flown on Swiss Air before. It turned out to be a WONDERFUL experience! The flight left on time and everything went very orderly. Although I found the seat to be on the small side (I only weigh 103lb!), the food was fantastic! We had REAL utensils and not the plastic kind. The dinner consisted of chicken with veggies, salad, cheese, brownie, dinner roll and... (read more)
★★★★★
“As customary flight left Johannesburg on time to...”
Written on: 07/07/2010 by Roelof (1 review written)
As customary flight left Johannesburg on time to arrive in Zurich the next morning on time. After taking off we were offered a drink and some mixed nuts/bretzels, afterwards dinner (chicken or pasta) and drinks again, with coffee or tea afterwards. Entertainmnt system worked well, toilets were clean and kept clean at regular intervals (important), water and juice were ofefred during the night by members of the crew walking the aisle, and alos in the aglly. Continental breakfast and again... (read more)
★★★★★
“We really liked swiss the staff were friendly and the...”
Written on: 25/06/2010
We really liked swiss the staff were friendly and the food and entertainment were fine. I have flown with over 10 different airlines and swiss is up there with the best. Only complaint - the plane was a bit old. (read more)
★☆☆☆☆
“I have never travelled with Swiz Int and won't even...”
Written on: 25/06/2010
I have never travelled with Swiz Int and won't even wished to.My family recently flyed with them.Experience with their ground staff was disgusting. They were very rude and unhelpful specialy towards children. Will never ever will fly with them . Won't recomand anyone either. I my opinion smiling faces make the journey not the comforts. and Swiz airways have the worst and most unfriendly staff. I won't even rate airlines as they go in minus!!!!!! (read more)
Tiff32's Comment
Written on: 12/07/2010
I have heard many people say the Swiss staff are rude - this confirms it - I won't be using them
Reply to this comment
★☆☆☆☆
“Its absolutely non family friendly airline once should...”
Written on: 24/06/2010
Its absolutely non family friendly airline once should never travel with Swiss Airline if you are along with your childern. They claim to be very friendly towards childern and families but they are not. They force childern to carry hand luggage and deny any allowance of shifting hand luggage into check in luggage. (read more)
★☆☆☆☆
“0 Star for Swiss.First & probably last flight I ever...”
Written on: 18/06/2010
0 Star for Swiss.First & probably last flight I ever fly with Swiss Int. Stranded in Cairo Aiport during Volcanic Ashes chaos proved that Swiss Int doesn't really care about their passengers.
When I approached Swiss Int staff in Airport ground staff even refused to provide information on where I could get to the nearest hotel. I had no internet or phones with me and therefore I could not book any hotels for the first night. I spent my first night at the airport terminal. Only after the...
(read more)
★☆☆☆☆
“I recently had a client skiing weekend in Austria and...”
Written on: 10/03/2010
I recently had a client skiing weekend in Austria and flew Swiss to Zurich.We flew on a Friday night to ski on Saturday,returning on Sunday.Once we had arrived @ Zurich airport at around 9.00pm we (and 90% of the passengers) were told that our bags & ski equipment had not arrived with our flight and wouldn't arrive till the next day @ 3pm earliest!!Not much good when you're skiing for a day and have no ski clothes or equipment!Anyhow,to cut a long story short,Swissair customer service has... (read more)
★★☆☆☆
“As a Swiss citizen I was truly disappointed with Swiss...”
Written on: 22/02/2010
As a Swiss citizen I was truly disappointed with Swiss International. The check in counter at Zurich airport was a self service machine. After you check yourself in you will have to get in line again and do the same thing at the check-in counter. This doesn't make sense and people who don't fly often have no clue how to use self service machines and they only make you wait longer. IFE system takes away to much leg space but i assume this is a problem that the vendor has created. Airplane was... (read more)
See next 10 reviews
Showing 31 - 40 of 71 Reviews
★☆☆☆☆
“I am a frequent flyer and have flown many airlines...”
Written on: 16/01/2010
I am a frequent flyer and have flown many airlines internationally for nearly 40 years. Never have I come across a team of such unprofessional, rough and discourteous stewardesses as on the early morning flight LX2805 on 21 December 2009.
The stewardesses' scowling, unfriendly faces as well as their unhelpful attitudes clearly revealed that they were enduring the stress of pre-Christmas travel, as we customers were. The head stewardess was especially rude and raised her voice at me with...
(read more)
★☆☆☆☆
“Laughable level of professionalism and competence in...”
Written on: 13/01/2010
Laughable level of professionalism and competence in their customer service centres. Ticket was cancelled 1 day before flights "by a robot", after being confirmed. Swiss staff unable to explain why or offer solution. Very unwilling to help. Repeatedly put on hold and cut off or told buying new ticket only option. Ridiculous airline! Ridiculously poor customer service. Really hope they don't place the same (non-existent) effort on their maintainence and servicing of their aircraft or there... (read more)
★★★★☆
“watch out for the ”
Written on: 09/01/2010
watch out for the
IFE boxes underneath the seats in front
almost every 2nd row has one and it is restricting your legroom especially on such a long flight
(read more)
★★☆☆☆
“Swiss might have been a good airline before United...”
Written on: 02/01/2010
Swiss might have been a good airline before United took over but I was extremely disappointed with my flight. Flying from MA USA to Zurich Switzerland on a non-stop i found the seats very uncomfortable. The worst part of the flight though was the entertainment system. It shutdown twice, stopping in progress movies and the clicker was close to impossible to use. The most aggravating part of the TV system was that I could not start a movie right away, had to wait until about 1 1/2 hours... (read more)
★☆☆☆☆
“Swiss were terrible the customer service was non...”
Written on: 24/11/2009
Swiss were terrible the customer service was non existant and there staff were flat out rude. The flight was delayed by 3 hours and we have missed 2 connecting flights which Swiss say is not there problem and they don't care. And yes thest are the words that were used.
Despite having several options to change us to another flight that would have had us meet our connections without any issues but the flatly refused.
We were told that food vouchers would be given but 3 hours later we were...
(read more)
★☆☆☆☆
“This was our first experience with SWISS Air, and will...”
Written on: 28/09/2009
This was our first experience with SWISS Air, and will be our last. The business class seat comfort is no comparison to Singapore air. The service is merely on par with what we would get from the Economy class flying other airlines. The worst experience was flight cancellation. Their attitute is 'we don't like this as much as you do, so deal with it.' Don't even bother to write a complaint letter, as you are only wasting your own time. Lucky if you can get your expense back (any expense you... (read more)
★☆☆☆☆
“Just put my 24 yr. old son on a flight...”
Written on: 27/06/2009
Just put my 24 yr. old son on a flight Florence-Zurich-Shanghai, where he will live for the next 2 years studying Mandarin. Yesterday we tried repeatedly to call Swiss Air in Florence to check baggage allowance rules and nobody answered. Their website was also down for about 5 hours and we finally discerned late last night that the allowance was 2 bags at 23 Kilos each. Arrived at airport this morning with exactly 45 Kilos between the two bags and the check in personnel told us the total... (read more)
★☆☆☆☆
“On 7th of June 2009 I was travelling on SWISS flight...”
Written on: 23/06/2009 by vegpol (1 review written)
On 7th of June 2009 I was travelling on SWISS flight LX139 from Hong
Kong to Zurich (and then to Warsaw).
I requested vegetarian meal (Asian Vegetarian) at the time of buying
the ticket and I got it.
Still hungry I asked two flight attendants to get me more vegetarian
food-and I said clearly that I want Western Vegetarian (passenger
sitting next to me heard this and I have her email address).
They said are not sure if they have some and asked if I want chicken
instead-I said no,thanks!
So they...
(read more)
★☆☆☆☆
“Terrible service on board Swiss International ”
Written on: 01/06/2009
Terrible service on board Swiss International
The most uncomfortable plane possible
(read more)
☆☆☆☆☆
“Absolutely obnoxious flight staff. It was simply...”
Written on: 01/06/2009 by BravoQ (1 review written)
Absolutely obnoxious flight staff. It was simply stunning how rude they were to people who weren't Swiss. (read more)
See next 10 reviews
Showing 41 - 50 of 71 Reviews
overview
Top 5 Airline Reviews
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
-
1. Ryanair - www.ryanair.com
683 reviews read latest review -
2. Jet2.com
396 reviews read latest review -
3. EasyJet
468 reviews read latest review -
4. Virgin Atlantic Airways
318 reviews read latest review -
5. Thomson Fly
311 reviews read latest review
Latest Reviews in Airline Reviews
-
Westjet
"REVIEW CENTRE RESULTS OR LACK OF " Read More
-
Jet2.com
"Great Package Holiday" Read More
-
US Airways
"Do not use this airline service" Read More
-
Ryanair - www.ryanair.com
"Trading Standard should do som..." Read More
-
Philippine Airlines (PAL)
"Dreadful, dreadful, dreadful!" Read More
Latest items in Airline Reviews
Tiff32's Comment
Written on: 08/04/2013
"plane"? or may be plain after all.