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| Flight on time? | 9.7/10  |
|---|---|
| Customer service | 9.3/10 |
| Comfort on flight | 8.1/10 |
| Quality of food | 6.8/10  |
| Value for Money | 9.1/10 |
| Reviewer Rating | 8.9/10 |
| Overall Rating | 8.3/10 |
Full review by
gwadams
on 8th Aug 2008
User Rating : 6
Respect :
0
Good Points: Friendly crew. Good service considering the short haul flight. Flights were on time coming and going. Ability to use your own headphones to watch TV is a plus.
Bad Points: Cramped seating.
General comments: This was a short haul flight (YLW - YVR - YLW). Seating is cramped. Strongly suggest using an aisle seat for a little more comfort. All in all good flight. I would likely not travel on WestJet on flights longer than 1 1/2 hours because of the seating.
gwadams's review and ratings | 76 words
Review by
IhateAC
on 6th Aug 2008
User Rating : 8
Respect :
0
I fly often, I prefer to take WJ over AC because I know they will take care of me when they make a mistake. They make timely announcements when there are delays, cancellations. Once when my bag was delayed they gave me all the info needed including how to contact the airport directly and the agent's name. They also kept me updated regarding the status of my bag. In comparison my bag was delayed on AC and I couldn't contact the airline at all. When I asked the central office (who had no info) why ...
IhateAC's full review | 186 words
Review by
Guest.
on 26th Jun 2008
User Rating : 10
Respect :
0
Flew from Victoria to Toronto (June 2007) - 2 girls travelling alone, the staff were thoughtful enough to seat us together away from a large group who were also on the flight. Could not fault their customer services.
Guest.'s full review | 53 words
Review by
brandonkearney
on 19th Jun 2008
User Rating : 8
Respect :
0
Firstly I can't say my "Bad Points" aren't really all that bad, as I will explain.
I have been a loyal Air Canada (AC) Customer for years now. And for as much as I hear complaints about AC, I hear great things about Westjet (WJ). So I decided to take a WJ flight to see what makes them so great. Mind you I know you cant base such biased opinions on an airline with one flight, In my opinion you need to be a frequent flier to make a fair review with an airline. That said here is my opinion of this ...
brandonkearney's full review | 616 words
Review by
Guest.
on 13th Apr 2008
User Rating : 10
Respect :
0
Thumbs up to Westjet they have friendly staff, wide choice of meal and excellent entertainment.
Guest.'s full review | 15 words
Review by
Guest.
on 28th Mar 2008
User Rating : 9
Respect :
0
I recommend WestJet for big groups. We had a flight back to Montreal from Vancouver and were stuck in unusual traffic on our way to the airport. As soon as we arrived, a little lady came to guide us and we went through check-in and security in a record time. All of our luggage made in to destination, we had great service before, during and after our flights. No complain. I would fly with them again without any second thought.
Guest.'s full review | 80 words
Review by
Guest.
on 21st Feb 2008
User Rating : 9
Respect :
0
I recommend WestJet to all age groups either travelling alone or with a group! I have never personally encountered any negative experiences with this company. (I travel with my young daughter regularly)
Guest.'s full review | 44 words
Review by
lovestotravel
on 16th Feb 2006
User Rating : 10
Respect :
0
I've flown WestJet a few times a year for the past few years, and have always been impressed with their service. Not once have I run into any problem- never any delays, problems with tickets or luggage, which I can't say for the other airlines I've taken.
lovestotravel's full review | 79 words
Review by
deblogan
on 3rd Aug 2005
User Rating : 10
Respect :
0
From the beginning of my interaction with WestJet associates to the very end I was made to feel welcome and valued! While my flight was not delayed, the one in the gate next to mine was and I was able to observe how this was handled by the staff. I loved the way that passengers were told more specifics of the delay than is customary, and it certainly engendered a dramatic reduction in the number of angry passengers. Aboard the jet the seats were more roomy that I was expecting, having flown with ...
deblogan's full review | 189 words
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