
China Airlines
Comfort on flight
Customer Service
Flight on time?
China Airlines
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User Reviews
They Cannot Be Trusted Or Depended Upon.
I agree with another person that flying with China Airlines is not worth the cheap price. I was flying from Manila to Dallas which included a change of airlines at LAX. Our flight out of Hong Kong was delayed because the ATC ( Air Traffic Controller ) allegedly would not give us a runway to use. At least this is the excuse that we were given. This caused our flight to be late into LAX which caused me to miss my connecting flight to Dallas. So I had to change airlines. It was either this or spend the night in LAX. Now I have to fly into DFW at midnight instead of Love Field at 10 p.m. For those of you that have ever taken off or landed at either field you know the significance of what I am saying.
These people are completely incompetent. You would be better off taking a Tramp Steamer. I will never fly with any Chinese airlines anywhere at any price.
Happy Traveler!
It was my first time flying with China Airlines and I didn't expect much as I flew with other Chinese airlines before but didn't like them. However, I was impressed with flight crews and their services. China Airlines has newer planes, everything was neat, clean and foods were good to my taste. The airlines offered the family couch seats to me and my friend at no cost from LAX to Taipei. My experience was great and I would travel with China Airlines again.
My experience also.....I echo all that you wrote. And if you ever have the chance to enjoy the ambiance of their lounge in Taipei it is well worth doing.
The staff of the China Airlines office in Bangkok were outstandingly helpful to me.
Great Flight With China Airlines
Recently a friend and I flew With China Airlines from Los Angeles, California to Taipei, Taiwan and to Singapore and finally to Surabaya, Indonesia. Our flight with China Airlines was great. Their staff was friendly, courteous, accomodating and very professional. Their aircraft seemed to be clean, well-maintained, and modern. The meals we had on board were good and the crew was ourstanding. It was my first time to fly with China Airlines and I would certainly fly with them again. Their prices are comparable to other airlines and in many cases less expensive. It was one of the best airlines I have flown with.
Think Twice!!! Cheap But I Willing To Pay More For Reliable
Trip from Thailand to San Francisco 4/24. It was worst experience ever and NEVER use China Airline AGAIN even it's cheaper. TRUST me, its not worth it for the service.I am willing to pay more to other airlines. China Airline is unreliable, poor management, doesn't want to clarifify or take proper responsibility, unprofessional. The flight got delayed from bkk for 3hrs(I think they do on purpose, I heard staff talking in another laugage), I was concerned about connecting flight bacause originally only 2 hrs layover in Taiwan.but staff said they will wait for us. When we arrived Taiwan.We arrived Taiwan around 1 am but The plane has left so around 10 of us put to local hotel wait for the flight for 11.00 am ( not direct flight ,will layover in Japan).It was nice that they paid for taxi and hotel but TRUST me they don't explain, when I got there they just said where is your passport , here your local hotel , here is your next flight, we have to ask question by questio. It takes over hour until we all understand some.(why they just have one person explain all of us, it was so frustrated the way they handle, I feel so bad for the lady with her baby and her English not that good. Next morning the airline to us that they can take 5 seats only and all the rest need to wait for tonight. We have to layover 24hr in there, they took my passport whatever reason what of course China Airline DON'T explain!! At the hotel they have free half day tour but u don't have passport (if i know i could write down passsport#) so have to stuck there. After the taxi drop me at the airport they said the flight is changed so they going to put us Eva airline. They walked me Eva airline and stand on the counter for 1 and half hr listen to their language, there are passengers complained and want a refund from them and they refused and tried to explain)It was not a good sign at all I heard one sentence in English that "only 4 persons" . I was thinking I may let my husband go first and I can stay alone here Caz other passengers was old couple and mom and her kid. I told them "i don't need to sit with my husband, we just want to go home" they redponse "we are adjusting, we are adjusting , wait a second" (oh yeah I am standing almost 2 hrs) Finally I able to get a seat from them.
*( 1. I was sick by that time, weak body pain, fever on and off , hotel does't have tylenal
2.another friend from LAX , we plan to meet at bkk, who went to the trip with us, got flight canceled and they put her the next flight (almost to late for domestic flight in Thsiland, they should told us earier so we can be prepared
4. On the way back our flight got delayed for 7 hrs again znd they almost put her in hotel if ovet 8 hrs she will need hotel
5.last year we got warning from our friend that China Airline is cheaper but don't take it Caz they will put usin hotel and layover like a day on purpose, we just take it easy because its vacation but TRUST me. It NOT worth it.:(((
Food Poisoning X 2
I thought it may have just been a bad meal on the way to Bangkok, as soon as I got off the flight, I was straight on the toilet
On the way back to Sydney, I didn't think it would happen again, only this time I could feel my tummy was upset, but was too sick and wanted to go home, it was worse, I vomited as well as diarrhoea
What the hell is wrong with these people, never again!
Never Again
We read China airlines fleet had been updated, not here though! Our flight left London at 1-30pm, at 2-30pm 'lunch' was served, at 2-45pm we shutters were pulled down and we were told to go to sleep! Unbelievable!! The 'food' was disgusting, no wonder the traveller behind us had taken their our food, Yuk. Attitude in all the staff who didn't seem to like their job. We enquired about an upgrade b4 takeoff and were told it would be at least £1000, its no wonder that no-one was in business class, apart from the sleeping staff!!
NO THANKS
Great Flight
Aircraft cabin was very presentable and nice colours. Legroom was ok and I found the seat extremely comfortable . It must be a cleverly designed seat .the cabin crew were all very pleasant and attentive.the food was excellent and the avod choice was good ,the screens are quite small but good quality picture..the total experience was as good if not better than the middle eastern carriers I have flown with them all but honestly china airlines was the best,I have no negatives at all if you want more comfort go business class otherwise economy doesn't get better than this at any price
Change From The Norm
I flew from Sydney to Auckland return in March. Both trips we took off on time never had that happen before. Staff efficient some were trainees but they were OK Good legroom. Efficient check in. Cost of $398 was the best around at the time. Give them a go
Would Never Fly China Airline Again
I would like to express a deep disappointment of how my family was treated today at the Phnom Penh, Cambodia airport by the China Airline staff on February 9, 2013, the eve of Lunar New Year. Even though the flight is probably not even half full, just like flying on Christmas eve anywhere in the US or Europe, the general manager there was giving us an extreme hard time about overweight of carry-on luggage-by a few kilograms for carry-on luggage. I have been flying almost 30 years to over 20 countries in the world and this trip is the 8th trip of my family within one month, NONE of us have ever been treated the way the general manager treated us being extremely difficult about the a few kilogram overweight--for carry-on luggage, for God's sake! How many among us has ever had the carry-on luggage measured to the 10th of a kilogram and being forced to move the weight between a handbag and the carry-on luggage?! It was ridiculous! If the flight is so full, I can somewhat understand why the over-strict policy of 7 kg weight limit for carry-on luggage needs to be enforced, although no airline in the whole world has ever enforced that. Today especially given it is probably a half empty flight, the way the general manager handled the situation, including going out of his way to stop us at the security checkpoint was extremely unpleasant. If China airline is interested in doing business with us only one time or would like to conduct yourself more like a military institution than part of a service industry, then Mr. Liu’s behavior may be acceptable. The extreme way how we were treated today gave us absolutely no incentive to ever fly with China airline again. I cannot express enough how frustrating and disappointed we are to China Airline. I cannot in my good conscience recommend China Airline to any traveler in the world.
Undependable Airline - Never, Ever Again Will I Fly It
I took China Airline about 5 years ago. From New Delhi to San Francisco Airport. Someone I know had recommended it because the "benefit" was - you fly from Delhi, get a stop over for one night (hotel and food provided) midway, and reach fresh to San Francisco.
I had 3 seats going. On return, the airline would not confirm my return, and I was forced to buy 3 one way fares back. I ended up spending twice the money.
I would not even fly China Airline, even if it was a free fare.
Also, FYI, while the hotel was okay, the food was very bad, and I am a person who can eat almost any cuisine in the world. The food was just plain - BAD.
Q&A
Are the aircrafts well maintained and are they safe?