china airlines reviews | Watch This Item.

Average Ratings
Flight on time?	7.8/10
Customer service	5.9/10
Comfort on flight	6.2/10
Quality of food	5.8/10
Value for Money	6.3/10
Reviewer Rating	5.8/10
Overall Rating	6/10

46% Recommended12 out of 26 Reviews

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26 Review Centre China Airlines Reviews

Full review by
Basbousy
on 28th Jan 2009

User Rating : 9
Respect : 0

On China Airlines seats are comfy. Touch screen and entertainment was good. Service was excellent with a smile. Great value after all especially taking into consideration that price is relatively cheaper then other carriers. Joined up with their frequent flyers and will definetly fly with them again. Too many interruptions/announcements on board.
Basbousy's review and ratings | 53 words
Review by
Pankun
on 7th Dec 2008

User Rating : 2
Respect : 0
This trip was LAX-TPE-BKK and CNX-TPE-LAX, Economy class, late November 2008. LAX to TPE was a nice new 747-400 with IFE in the seatbacks, a comfortable trip with no problems, above-average food and professional and personable cabin staff. The IFE system froze up just as we reached Hokkaido but was back up and running after a reboot that took roughly 45 minutes. The TPE to BKK leg was significantly worse - an older 747-400 that was clean but lacked the IFE (on a three-hour hop this was not a p ...
Pankun's full review | 680 words
Review by
goblin007
on 26th Nov 2008

User Rating : 2
Respect : 0
Relatively cheap long-haul airline for flights between Europe and Southeast Asia. Relatively good service, albeit their cabin crews could use some whisking around by their upper management directors. Older Jumbo Jets fleet. Comparable to Martin Air or LTU in terms of USA-bound flights.
goblin007's full review | 128 words
Review by
Guest.
on 18th Nov 2008

User Rating : 10
Respect : 0
I was surprisedly pleased with my flight with China Airlines and will definitely be flying with them again.
Guest's full review | 30 words
Review by
Guest.
on 8th Nov 2008

User Rating : 8
Respect : 0
We flew from Sydney to Taipei and then from Taipei to LA. It seems as though this is the route which you are guaranteed to get the AVOD systems. I was extremely surprised at how good this airline is. The AVOD was excellent and without it would have made the trip drag on. The planes were in excellent condition and the flight attendants were always willing to help. The food was also pretty good with basic food such as rice with pork or chicken. I think a lot of the complaints are due to the fact ...
Guest's full review | 169 words
Review by
Guest.
on 5th Nov 2008

User Rating : 1
Respect : 0
I would not recommend China Airlines!!!! I would rather pay 200 bucks more and fly with a decent airline
Guest's full review | 89 words
Review by
jan bev
on 26th Oct 2008

User Rating : 0
Respect : 0
If you want a nice service with good food and warm friendly crew then fly with Emirates or Etihad - they are hugely better and not much different in price!!
jan bev's full review | 82 words
Review by
k jl76
on 21st Oct 2008

User Rating : 3
Respect : 0
Staff were very unfriendly!!! On a 12 hour flight even after asking 5 times an extra drink never arrived. Aircraft was old and shabby, tv was terrible, old unpopular films, bad quality picture and sound!! Leg room was very cramped. Food was unedible. At arrival at check out (the first on 50 people) asked for aisle seat, we were told there were none available, very abruptly. On board aircraft was half empty!!! Would never fly with them again!!!
k jl76's full review | 75 words
Review by
millerrmc
on 28th Aug 2008

User Rating : 8
Respect : 0
JFK-TPE-KUL Business Class. Great service. It was a great experience. Staff and service were great. We flew KUL-TPE-JFK economy class, that was a good trip. We know what to expect in economy class. The airline put us up for the evening in a good hotel (City Suites) with meals and transportation included. Staff at the airport and hotel were very helpful. The only downside was that the aircraft 747-400 from TPE-JFK didn't have individual video and the projector in our area of the plane didn't work ...
millerrmc's full review | 124 words
Review by
Guest.
on 20th Aug 2008

User Rating : 4
Respect : 0
Flying on a 747 from Taiwan to Amsterdam business class I couldn't believe the seats only reclined a little and that my only entertainment option was to watch a handful movies with no ability to pause or play as required.......I'm sure the ticket price was cheap though........
Guest's full review | 57 words
Review by
wayneowen
on 20th Aug 2008

User Rating : 9
Respect : 0
This airline has the unfortunate problem of people thinking it is "China Air". In fact China Air is a Chinese state airline and having lived i can tell you that it is pretty bad! However, "China Airlines" is a Taiwanese airline which has a blighted past safety record. The benefit to us is that they are now cheap and trying hard to impress. I like this airline and fly with them many times, both in economy and business. Both classes are excellent for what you can get at a similiar price. So ignore ...
wayneowen's full review | 116 words
Review by
mhwitz
on 10th Aug 2008

User Rating : 3
Respect : 0
We flew First Class from Beijing to SFO. The seats were very comfortable and since we were the ONLY passengers, it was heaven having the complete First Class cabin to ourselves. The rest was bad. The service was minimal to say the best. Very little interaction. The food was good but the portions were so small I thought the main course was an appetizer. The dessert selection was a joke - one small 'special Beijing' cake and nothing else. No liqueurs, very limited and low end liquor, no port or ...
mhwitz's full review | 145 words
Review by
Guest.
on 5th Apr 2008

User Rating : 6
Respect : 0
All in all, it was fine for me, but not for my companion. The only big problems were aircraft-related. We had a stroke of good luck on the return flight: the Airbus was unavailable, so we had to "settle" for a Boeing 747. The flight home was quite comfortable, even though the plane was full and I was wedged into a middle seat. We would fly China Air again.
Guest's full review | 296 words
Review by
rhglobemark
on 23rd Mar 2008

User Rating : 10
Respect : 0
Flew business class from Gatwick to Taipei via Schipol and Bangkok. Planes were immaculate, staff superb, champagne chilled. All in all superb. Great food, excellent staff, superb service, fantastic lounge in TAipei and Bangkok. No bad points,, but had to fly BA from Gatwick to Schipol and Schipol to Gatwick, and BA are not very good in my opinion..
rhglobemark's full review | 59 words
Review by
rbroadhead
on 18th Jan 2008

User Rating : 5
Respect : 0
The ticket price was excellent, but they must improve on the human factor their staff. They all need to improve their ways of talking. Even the cabin announcements in English were pathetic! Boarding was a kindergarden treat; had to present my boarding pass 3 times and still they forgot to take my flight coupon. Then one chinese staff came to my seat and made me feel like a criminal, trying to cheat the airline. No apology when they found out that my ticket was found already! Very embarrassing!!!
rbroadhead's full review | 116 words
Review by
why
on 7th Jan 2008

User Rating : 2
Respect : 0
Flying on this airline was worse than riding a Greyhound Bus across the Pacific Ocean. I recommend you spend the extra money and use another airline!
why's full review | 70 words
Review by
dionsant
on 12th Dec 2007

User Rating : 10
Respect : 0
I Flew China airlines 4 times this week, and after reading the negative safety and comfort views, I was very very surprised. Each flight was exactly on time and ground and cabin staff were professional, courteous and well spoken in English. The aircraft was SPOTLESS and smelt very fresh. The crew made economy passengers feel as royalty. Some distinguishable positives include: Paramount Touch screen In flight entertainment system Exterior camera foot massage roller/ rest Cabin service and R ...
dionsant's full review | 170 words
Review by
neilkennedy
on 19th Nov 2007

User Rating : 3
Respect : 0
Although the cheapest way to get to Thailand from Europe this is definitely not the way to travel. Pay a bit extra and you will be well rewarded.
neilkennedy's full review | 40 words
Review by
phsgasit
on 5th Oct 2007

User Rating : 9
Respect : +1
After reading all the bad reviews on this airline after I purchased tickets to travel from Australia to the US I was alarmed and very nervous about flying with them. The fact was all this stuff I was reading was unfound in my case. We flew from Sydney to Taipei and return in a new Airbus and from Taipei to Los Angeles and return in a modern 747 aircraft. Both aircraft were extremely clean and both had VOID video systems in them with excellent choices of movies. The real surprise was th ...
phsgasit's full review | 227 words
Review by
glenster
on 16th Aug 2007

User Rating : 4
Respect : 0
For a 10 hour flight in the modern day I expected to have a choice of TV shows/films and radio stations. However the China Airlines plane was very old and there were only cinema style screens with poor picture quality and and the way back the sound kept cutting out. The radio stations had no popular western music either. On the outbound journey the lights above our seats didn't work and we had to make do with a torch. Also my friend was seated next to an emergency exit which bulged inward, l ...
glenster's full review | 148 words

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