Delta Airlines Reviews

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Latest Reviews

★☆☆☆☆

“Unetical practice of overbooking”

Written on: 02/08/2015 by egWilson252 (1 review written)

I'll NEVER, NEVER, NEVER fly with Delta or as a matter of fact with any American airline on international flights. I've bought a ticket 3 months ahead of time, and now I am on a stand-by waiting to see if I'll get a seat in the middle of a summer season. The only good news is that I am stuck in Amsterdam, which makes the possibly one day extension bearable. The line of people on stand-by is long. You just cannot believe that these greedy bustards have overbooked the flight to such… Read Full Review

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★☆☆☆☆

“Negligent!”

Written on: 23/07/2015 by Lancaster326 (1 review written)

My daughter spent 18 hours between the Oakland, LAX, and Phoenix airport because of Delta's greedy overbooking fallout. Not only were all of Delta's flight cancelled by the time she reaching LAX, the staff said not a word to the passengers about what to do next. When my daughter asked for help, they had no solutions for her . . . really!!! Luckily, another mother took her under her wing and stayed with her throughout the duration of her ordeal. I had to call Southwest and purchase an… Read Full Review

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★☆☆☆☆

“1st Class turned out to be Ecomony Class”

Written on: 15/07/2015

Our dream flight on Delta turned out to be a nightmare and is continuing to be frustrating trying to get fair compensation for changes in flight classifications. My family made the trip of a lifetime to Alaska and chose to fly Delta first class for our return home due to the fact we knew it was going to be a long flight time and my husband is disabled and needed the ability to rest and stretch out and that there would be meals served. We left Anchorage as scheduled at 9:23pm and we got within… Read Full Review

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★☆☆☆☆

“Better off walking”

Written on: 13/07/2015 by StanleyMedeiros (1 review written)

If u don't mind horrible service or broken air conditioning this is the best option.. It was 100 degrees and smelled like a Mexican taint… Read Full Review

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★☆☆☆☆

“The worst option to fly ”

Written on: 29/06/2015 by Daleywm1965 (1 review written)

We dont have a lot of time from our vacation we chose Delta and its been horrible we are flying to Rome and the fligth is delayed, the check your names and passports downstairs and then they do it again upstairs delay after delay!! The worst service now they moved all of our agenda never flying again what a way to kill our anthusiasm… Read Full Review

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★★★★★

“Delta to Barbados”

Written on: 18/05/2015 by fiSantiago144 (1 review written)

Wonderful flight, great staff. The lunch meal we had was excellent. it was light years ahead of the wedding meal we had at Sandals. It was tasty, presentation was very nice. It was actually more then expected. Our flight was comfortable and your staff on the ground and in the air made our long flight a pleasant trip. Our thanks for a wonderful experience… Read Full Review

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★★★☆☆

“Boo”

Written on: 01/04/2015 by abGardner127 (1 review written)

I used to love Delta. Today and as of late, the airline has failed me and I am down. It's CEO sounds great but should pay attention to the real deal. That is customers that support the airline not its status members. I flew from SF to SD with a lay over in LA. 9 hours later versus a planned one hour lay over, I sit here aggravated. There are no weather related issues either. Get it together delta. Southwest or anyone else is looking far better. This from a previous Diamond status member… Read Full Review

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★☆☆☆☆

“Canceled Flight MESS”

Written on: 06/01/2015 by Shaw312 (1 review written)

Las Vegas to MPLS, Excellent Flight. MPLS to Rochester, MN. 2+hour delay on a clear day. No snow on the ground/weather in the area. When the crew and plane finally arrived... the crew had to "get dinner." Delaying our flight another 30 min. I could have driven to Rochester in this time frame and save $150. The return flight was even worse. Rochester connecting flight on return was cancelled, not due to weather again another nice day. They bused customers to MPLS to make connecting… Read Full Review

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★★★★★

“Wonderful Experiences on Delta”

Written on: 28/12/2014 by 215Flores (1 review written)

In November and December of this year my husband and I made several trips on Delta -- a total of eight flights. Each and every flight went very smoothly. We were treated well by every Delta employee with whom we came in contact. Prior to this, we had been flying Alaska Airlines for years, and we were astounded at the difference. Truly, even though we travel coach, we almost felt like "royalty" on Delta. The seats were more comfortable, although I have to admit that several of the flights were… Read Full Review

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★☆☆☆☆

“Rude Crew ”

Written on: 19/11/2014 by LaTashia (1 review written)

From beginning to end the staff and crew members are not friendly at all and treats passengers bad. My husband is a disabled veteran and he asked if he could check his bag for free. The man at Check in laughed and told him no it would be different if he was active. He laughed at him again. Then on the flight we walked up to a crew member for a drink and he yelled at him saying we are about to start drink service, just wait give me a minute and gave him a dirty look. Then when my husband later… Read Full Review

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Latashia's Response to LaTashia's Review

Written on: 19/11/2014

Also to hear my husband say sometimes he wonder why he fought for our country is heart breaking. He is not active duty for a reason he got hurt 90 percent disabled he physically can not serve anymore not by choice.

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★★★★★

“Great Flight, best in a long time”

Written on: 06/11/2014 by gwt93 (1 review written)

I do a lot of traveling around the world, I've been all over the place, which means a lot of flying. I flew on Delta in August this year and it was a fantastic flight, the staff were very helpful, the food was actually nice and as a tall person (6ft 5") you can imagine I have a problem with the tiny amount of leg room they give you. But no! I had so much leg room, I've never been on a plane with that much leg room, I felt free! The seats were comfy as well, very padded and made for easyish… Read Full Review

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★☆☆☆☆

“Rude”

Written on: 20/08/2014 by Fcowhig (1 review written)

Why when I pay for a ticket 2 weeks out Delta can not assign a seat to me. I asked at check in ," ask at gate" ask at gate " ask when you get to Atlanta gate " well what happens when I'm dong the 5 mile run through the Atlanta airport and barley get to the plane , I wonder what they will say, will my seat be given away ? All flights with Delta seem to be overbooked , so why would I feel that they won't give my seat away? And for the last 6 flights with Delta , the ticket counter people are… Read Full Review

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★★☆☆☆

“Missing Item”

Written on: 23/07/2014 by missingmystuff (1 review written)

Upon arriving home and unpacking, it was discovered that my bag had been screened for security purposes. Which I have no problems with. However, they decided I didn't need my only charger I had for one of my electronic devices. Of course, it is the only charger I actually needed and granted that it was a small enough bag to be a carry-on (which I should have done and then I would still have my charger)but it is just the fact of the matter that now I have to go out and purchase another one… Read Full Review

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★☆☆☆☆

“Delta treats fliers like dirt”

Written on: 08/07/2014 by UncleGary (1 review written)

A flight from Miami to Albuquerque was hell. First they charge for first bag. Airport delay, OK I understand weather. Stop over in Atlanta, Ok but for 3 hours? Then, plane and gate change with delay. Finally get to Albuquerque and the inexperienced gate person couldn't get the gate to the plane. Then at baggage, they told us that they had to load a plane before they could unload our plane. This was a 45 minute delay because they only had 2 people working baggage. I will never fly Delta again… Read Full Review

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★★★★☆

“On time ahead of time, for Heathrow-Atlanta-Heathrow...”

Written on: 07/07/2014 by Sally-Ann2014 (1 review written)

We were impressed with Delta Airlines international service, our first time flying this airline, probably because we flying to Atlanta rather than to other East Coast locations in the USA. We purchased our tickets online, no hassles with payment, or booking the seats we wanted AND these didn't get changed. We've had that happen with some other airlines where they change the seats about a week before, and no hassles with electronic boarding passes either. Outbound flight took off a little late… Read Full Review

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★★★★★

“Our Choice of Airline”

Written on: 26/05/2014 by mcdocs (1 review written)

Having flown several carriers, my wife and I prefer Delta flights whenever possible. I am amazed at the poor reviews that some leave; have they tried flying UA for instance? Delta has always been efficient, friendly and on time. Our son, a novice traveler, missed his return flight home. In spite of an incredibly busy morning, the gate attendant had him rebooked within 15 minutes and, unlike other airlines we have flown, did not charge him a cent for the rebooking. Thank you, Delta, for… Read Full Review

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★☆☆☆☆

“Dumped in another city - no help to get where I needed...”

Written on: 17/05/2014 by travelsally (1 review written)

Had to find my own "bus" to get where I needed after my first flight was delayed, I missed my next flight and they didn't even offer me a meal or help to get to where I was going! The girl at the counter laughed at me, turned her back and refused to help! She told her coworker that maybe she would have me bumped from my next flight, too! I had to find my own BUS, at my own cost and got there 6 hours later! They suck suck suck. Don't buy their travel insurance, either. They refuse to pay any… Read Full Review

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★☆☆☆☆

“Sarcastic and Condescending as hell/Delta does suck”

Written on: 10/05/2014 by IhateDelta (1 review written)

Had an e voucher my wife got in Rome last year. She took our 3 adult kids. They were ask to give up their seats and put them up in a hotel. For that they received a $400 e-voucher. I called to find out if I could use it and the woman on the phone was a condescending b to me. She was playing games with me like she was entertaining someone sitting there with her. She ask what the number on the voucher was and I said there is no number, only a flt number and date from my wife's flt. She kinda… Read Full Review

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★☆☆☆☆

“Couldn't Give Away Flights that I no longer needed...”

Written on: 01/05/2014 by mridgecrest (1 review written)

Booked a trip for two to Italy through Costco Travel five months before I planned to go flying on Delta Airline. I wasn't real happy with the return flight which was LAX, Salt Lake and Ontario, CA. But figured I could live with it. I decided about a week before to not take the final two legs of the flight and remain at LAX and get a car and drive to Ontario saving time in the air and on the ground. Contact Costco who wanted to charge a 250.00 per person feee and rebooks al flights. Then… Read Full Review

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★☆☆☆☆

“Worst in Industry”

Written on: 14/02/2014 by RobertGross14 (1 review written)

Delta for some reason always has excuses for anything and everything when it comes to customer service... As a business traveler who flys over a hundred segments and until recently do to change in travel destinations was informed to fly Delta.. What a mistake if there is an issue, constantly blaming or even trying to resolve any conflict ... Not sure who is training there ground and airport staff but they need serious changes or find employees who like there job. God Bless Alaska Airlines… Read Full Review

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