Delta Airlines Reviews

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Delta Airlines
1.8 stars
Average rating for this product is: 1.8 out of 5

From 6 ratings and 103 reviews

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Average Ratings for Delta Airlines

  • Flight on time?2.3 stars
  • Customer service1.7 stars
  • Comfort on flight2.1 stars
  • Quality of food1.6 stars
  • Value for Money1.9 stars
  • Reviewer Ratings1.7 stars
  • Overall Rating1.9 stars

103 Reviews For Delta Airlines

  • Guest 6th Nov 2009

    Reviewer rating: 5 stars


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    I just wanted to say thanks to Delta for a superb trip, flight and service. After reading some reviews I was a little skeptical of what to expect as this was a 50th Birthday trip to New York for 6 of us in October 09. Not knowing what to expect we booked but flights were a premium and Delta were offing a fantastic price compared to others. We flew London Heathrow to JFK. The plane a 737 was superb, comfortable and plenty of space. Staff were excellent and smart did what was need yes but generally with a smile and very polite. Good food, Good entertainment with personal tv screens, free drinks, headphones blanket and pillow for each customer, and the flight was on time both ways. In short I thought Delta were excellent and would definitely use again.

  • Guest 14th Oct 2009

    Reviewer rating: 1 stars


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    They are most uselesss, unprofessional, ridiculous, insensitive, disorganised, ghetto and they should be banned from flying. Because of their disorganization i missed my mums 60th birthday in dec of 2008. The airline was overbooked and as such they delayed our flight from housotn and when we got to NY at 3.30pm they had closed the gate for a flight that was suppose to take off at 4.30 (an hour ahead of time) apparently they had overbooked the day beofre and as such those people were put on the f ...

  • Guest 19th Sep 2009

    Reviewer rating: 5 stars


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    Okay, so if you think that i have given Delta airline a too good review, i am reviewing it with a view from a seasoned travelers view and would like to say that airlines are not always the best (US AIRLINES) at trying to please customers. But i thought that Delta was professional at how they handled the flight and how they did what they could with what they had. A lot of people say that Delta stands for Don't Ever Leave the Airport, but honestly I have been stuck on the tarmac for more than 3 ho ...

  • Guest 14th Sep 2009

    Reviewer rating: 3 stars


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    Travelled in the Sydney to LA sector, and I hope this helps for people wondering if Delta is a good choice. The flight left and arrived on time, that was perfect. Delta service at sydney airport was fantastic. The flight ended up being completely full. The seats were average, and i must say, for someone around 6ft tall, its rather uncomfortable. i've been a singapore airlines fan so far, and i've been spoilt by them with regards to leg room and a few other services. The crew were extremely nice ...

  • Experienced Traveler 10th Sep 2009

    Reviewer rating: 2 stars


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    Delta Airlines Flight: Aruba to Atlanta to New York City (Flight 1798)

    I would consider myself a fairly seasoned international and domestic traveler flying economy, premium/business, and first/upper class at different times. Put it this way I traveled enough to have to have extra pages added to my passport. When traveling internationally I usually opt for an international airline (the service is just simply far superior) when traveling overseas. But on a recent trip I allowed a destination wedd ...

  • Guest 1st Sep 2009

    Reviewer rating: 1 stars


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    To whom it may concern

    I wanted to share my experience with Delta Airlines with you.
    It started in April when I bought tickets for my husband, daughter, granddaughter and myself to travel from Portland, Oregon to Norfolk Va. We were leaving on July 28 to attend my sons wedding. He is stationed in Virginia.
    On July 1st just before 10 am I received a phone call. It was a mom's nightmare. My son was just in a motorcycle accident. I was told I needed to meet them at the hospital. I said I cant I ...

  • Guest 10th Aug 2009

    Reviewer rating: 1 stars


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    Delta Airlines North West charged me $175 to bring back the same suitcase from Florida that I brought down form NY. They Claimed the bag was too BIG not overweight, too BIG. This was the same bag I flew down with 4 days eariler on Delta North West, and have used one 2 previous flights with Delta this year and 2 more flights on other airlines. The bag was not too BIG on any of these other filghts, but now to get it home it would cost me an additional $175 I was told "pay the $$$ or leave the bag! ...

  • Guest 4th Aug 2009

    Reviewer rating: 1 stars


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    Ridiculous! my delta flight was late getting into GA! I had 5 minutes to get from concourse D to concourse B. Which was impossible and I was running through an airport I've never been to with directions on how to train myself to concourse B! Delta airlines holds flights for no one! Even if it's there fault you are late!! I was suppose to have an hour layover in Atlanta and instead was stuck here all night waiting for a flight out!! And didn't get one till morning. As I had this unescesary exper ...

  • Guest 4th Aug 2009

    Reviewer rating: 1 stars


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    Even first bag was charged, only peanuts and a drink, even on a Delta Airlines cross continental flight, and we got home two hours late.

  • Guest 30th Jul 2009

    Reviewer rating: 2 stars


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    Our flight from Dayton was delayed 1 hour 15 minutes due to maintenance, arrived at Atlanta with 15 to spare to get to Venice flight. No one helped us or held plane (yet no connecting flights in Venice)and we missed it. Our Parents had to pay for hotel in Venice and missed private water taxi trip thru Grand Canal with them. We had to spend 2 1/2 hours trying to find another flight and hotel room that night. We had 2 young children with us and no one cared. The customer service was beyond patheti ...

  • Guest 29th Jul 2009

    Reviewer rating: 4 stars


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    I flew in june 08, and again in feb 09. Flying again in november. On the flight to Atlanta to get my connection to Seattle the seats were very comfortable, food was good and the customer service was good. Im VERY surprised by all the complainers on here, marking them down on AIRPORT delays and paying for excess luggage. This is STANDARD on any airline. Makes me think some of these commments were from people with little or no experience in travelling. Theres a reason why the flights from Delta ar ...

  • Guest 15th Jul 2009

    Reviewer rating: 2 stars


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    We flew Delta Airlines, from Atlanta to JFK on 7 July 2009. Due to weather (they say), we were on our plane for over a hour on the taxi way, before we took off. The pilot made several announcements which were no understandable due to volume. But we did hear him say we would make up the time. Which sounds good, but when we arrived we sat on JFK taxiway for 90 min. We finally made it in. Went to the baggage claim. You had to see this to believe it. It was the worst baggage carrousel I have ever s ...

  • Guest 14th Jul 2009

    Reviewer rating: 5 stars


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    Delta Airlines is the best airline so far its very comforting and relaxing environment.

  • Guest 12th Jul 2009

    Reviewer rating: 0.5 stars


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    Delta Airlines flight was from mex city to nyc...

    1) there was a family behind me patiently waiting in line to be called by the check-in people. there were 4 check-in folks. 3 could have served the family but instead a man came up and told them the check in was closed!

    bottom line: if they cared about service, those 3 desk folks would have rushed the family through as opposed to keeping their faces on their desks.

    but this is prolly a symptom.
    according to an employee, Delta overbooks fli ...

  • stoneygirl 9th Jul 2009

    Reviewer rating: 0 stars


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    Delta SUCKS. BE AWARE OF THEIR SCHEME. Myself and two other people were scheduled to fly out of Atlanta to Fort Lauderdale on June 30 @ 4 pm. We arrived at Delta's curbside luggage check in at 3:10. When we got there no other customers were there, only a Delta representative. He took my luggage, put it on the scale, and weighed it. He asked me my name and I gave it to him. He proceeded to put the information in the computer. Then he took the other two people luggages, put them on the scale and ...

  • Guest 4th Jul 2009

    Reviewer rating: 0 stars


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    Delta Airlines Skymiles is a joke. We have decided that after a long relationship with Northwest/Delta Airlines that we are switching to another carrier. They are supposed to have 3 tiers now in redeeming miles. Yeah right. Try HIGH most of the time. You work your hardest to accrue miles to go on a nice trip and what do they do, they only have HIGH tier. Sorry Delta -- that's it for us. In addition, here's an example - all flights to Rome on most carriers in May 2010 $932, Delta May 2010 ...

  • Guest 1st Jul 2009

    Reviewer rating: 0 stars


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    We went to Cancun, woke up at 4:30 am to be in Cancun by 2:00 and have 1/2 day on the beach. Our 1st flight was delayed 4 times and the connecting flight was delayed twice. We got to Cancun in the dark at 8:30 p.m. All 4 of our bags didn't make it but we were assured we would have them by 1:00 the next day. After many international calls and e-mails we got them 4 days later!!!

  • Kungfuangel247 30th Jun 2009

    Reviewer rating: 4.5 stars


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    I recently flew with Delta Airlines from London to New York JFK, JFK to Charlotte NC, Charlston SC to Cincicinnatti, Cincinnatti to London Gatwick.

    I was very impressed with every flight i took with Delta after reading such bad reviews, which leads me to believe that people just complain for the sake of it! All flights bar the last were on time, but its an airport, flights get delayed for many reasons,(weather, problems with the plane?) Delta handled this well and we were kept on constant upda ...

  • zach09 7th Jun 2009

    Reviewer rating: 1 stars


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    Delta airlines was not a good airline to spend your money on it was the worst flight experience i ever had they charge 90 dollars if your bag is over 50 pounds i had to take some of my things out so i didnt have to pay they also charge 15 for the second bag .On the airplane they charge 2 dollars for headphones to listen to the radios airtran does it for free they also dont care about your luggage i had a new suitcase that i bought when i got to N.C. they had just tossed my luggage around and got ...

  • Guest 31st May 2009

    Reviewer rating: 0 stars


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    Delta Airlines should change their motto to "customer satisfaction is NOT our policy"! We lost a day in Jamaica because of a delay from Jackson, Ms to Atlanta, Ga. We had to pay for our our food, hotel, clothing, etc... because of the layover. Delta would not arrange for our flight back to be changed a day or two later, although the resort in Jamaica would change our dates to accommodate a 5 day stay without extra charge. The staff was very rude. We got different answers from every agent that we ...

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