Delta Airlines Reviews

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Latest Reviews

★★★☆☆

“Damaged suitcase”

Written on: 16/09/2016 by 182Reid (1 review written)

After recently flying in from Texas to Manchester, my suit case was damaged, and i mean like dropped off the side of the air plane, dented and the back ripped off it basically. After seeing the luggage claim office at Manchester airport, and sending off the insurance claim. I received a K2 Global suitcase, as a replacement for my Samsonite suitcase. While iam happy with getting a replacement, i am not willing to get a ford Ka, for a BMW. The replacement suitcase looks like you might get a… Read Full Review

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★☆☆☆☆

“Worst airline, long delay on departure and arrival flights”

Written on: 22/08/2016 by Cindy01 (1 review written)

These people obviously will not help you get to your destination. They will ask you to call and schedule your own flight if their own flight made customers miss their connecting flights. Connecting flights won't even wait for a minute for customers to get on. Flights delayed for hours on flight to mn and from mn. Customer service in Minneapolis is the worse. Most of these counter workers should be fired… Read Full Review

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★☆☆☆☆

“HORRIBLE AIRLINE”

Written on: 14/08/2016 by WesleyDavidson404 (1 review written)

I got to the airport over 50 minutes early for my flight. There was a woman with bags before me trying to check in and the ladies checking bags did not tell us they were cutting off the check in bags. I COULD NOT CHECK IN MY BAGS BECAUSE THEY WERE SHORT STAFFED. I ASKED THE WOMAN AT THE DESK WHY SHE DIDN'T TELL ME BECAUSE I WAS READY WITH MY BAGS. All she said was that they were SHORT STAFFED. I missed my flight because you are short staffed and now I have to get a hotel and buy another flight… Read Full Review

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★☆☆☆☆

“Horrible customer service”

Written on: 09/07/2016

7/2/16 After 2 delays causing me to miss my connection, an hour drive to the airport only to be told that they would have to rebook me on another airlines and that my departure would be delayed for a total of 12 hours from the original flight time I was told by the counter agent, who could give me no explanation for the delays that I could proceed to the other airlines counter to check in. Upon arriving there the counter was closed (you would think they would know this) leaving me to either… Read Full Review

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★★☆☆☆

“this is the third year in a row that I've used delta...”

Written on: 23/04/2016 by ontherunwayfor2hours (1 review written)

this is the third year in a row that I've used delta and this is the third time I've been delayed. why aren't these planes checked after each flight?? and why aren't there back up planes??? why do we have to sit on the runway while they fix the plane?'. im done with delta!!!'… Read Full Review

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★☆☆☆☆

“rates tripeld in three hours”

Written on: 24/03/2016 by Marshallhh143 (1 review written)

Searched flights found one round trip for. 418.00. Three hours later flight was 2,147.00 per person. Called customer svc. They confirmed the new rate. I was like REALLY. She was not very helpful. I checked and double checked delta site and other popular travel sites they all changed. How can they triple a flight $$$ in just a couple hours?? Sad in CT… Read Full Review

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★☆☆☆☆

“No assistance”

Written on: 23/02/2016 by Wendy22john (1 review written)

Flying out of Georgetown Bahamas. My husband and I had booked our flight and seats two months earlier. When we went to depart from home they did not have a seat for my husband. The ticket agent in Georgetown was not helpful what so ever. The flight was not even full and she said that she could not get us seats together . How delta gives up your seat even after you book and pick your seats is ridiculous. We fly delta only but may think about flying competitors… Read Full Review

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★☆☆☆☆

“Rude people”

Written on: 14/10/2015 by Kevinrio (1 review written)

My flight into Seattle was delayed causing me to miss connection. First words out of the mouths of the first 3 agents I asked was" I can't help you", followed by pointing me to next person that couldn't or wouldn't take time help or explain why they couldn't. No one would help until I demanded assistance from 4 th person… Read Full Review

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★★★★★

“great service and excellent flight attendants”

Written on: 18/08/2015 by andreavasquez (1 review written)

I traveled to the Dominican Republic from NYC and I had the best experience I could remember. The flight attendants were excellent on the way to DR and on my return to NYC. The checking was great and the personnel was friendly and very patient. I look forward to travel with Delta. I am glad I became a sky miles member. I highly recommend Delta Airlines!… Read Full Review

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★☆☆☆☆

“Unetical practice of overbooking”

Written on: 02/08/2015 by egWilson252 (1 review written)

I'll NEVER, NEVER, NEVER fly with Delta or as a matter of fact with any American airline on international flights. I've bought a ticket 3 months ahead of time, and now I am on a stand-by waiting to see if I'll get a seat in the middle of a summer season. The only good news is that I am stuck in Amsterdam, which makes the possibly one day extension bearable. The line of people on stand-by is long. You just cannot believe that these greedy bustards have overbooked the flight to such… Read Full Review

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★☆☆☆☆

“Negligent!”

Written on: 23/07/2015 by Lancaster326 (1 review written)

My daughter spent 18 hours between the Oakland, LAX, and Phoenix airport because of Delta's greedy overbooking fallout. Not only were all of Delta's flight cancelled by the time she reaching LAX, the staff said not a word to the passengers about what to do next. When my daughter asked for help, they had no solutions for her . . . really!!! Luckily, another mother took her under her wing and stayed with her throughout the duration of her ordeal. I had to call Southwest and purchase an… Read Full Review

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★☆☆☆☆

“1st Class turned out to be Ecomony Class”

Written on: 15/07/2015

Our dream flight on Delta turned out to be a nightmare and is continuing to be frustrating trying to get fair compensation for changes in flight classifications. My family made the trip of a lifetime to Alaska and chose to fly Delta first class for our return home due to the fact we knew it was going to be a long flight time and my husband is disabled and needed the ability to rest and stretch out and that there would be meals served. We left Anchorage as scheduled at 9:23pm and we got within… Read Full Review

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★☆☆☆☆

“Better off walking”

Written on: 13/07/2015 by StanleyMedeiros (1 review written)

If u don't mind horrible service or broken air conditioning this is the best option.. It was 100 degrees and smelled like a Mexican taint… Read Full Review

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★☆☆☆☆

“The worst option to fly ”

Written on: 29/06/2015 by Daleywm1965 (1 review written)

We dont have a lot of time from our vacation we chose Delta and its been horrible we are flying to Rome and the fligth is delayed, the check your names and passports downstairs and then they do it again upstairs delay after delay!! The worst service now they moved all of our agenda never flying again what a way to kill our anthusiasm… Read Full Review

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★★★★★

“Delta to Barbados”

Written on: 18/05/2015 by fiSantiago144 (1 review written)

Wonderful flight, great staff. The lunch meal we had was excellent. it was light years ahead of the wedding meal we had at Sandals. It was tasty, presentation was very nice. It was actually more then expected. Our flight was comfortable and your staff on the ground and in the air made our long flight a pleasant trip. Our thanks for a wonderful experience… Read Full Review

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★★★☆☆

“Boo”

Written on: 01/04/2015 by abGardner127 (1 review written)

I used to love Delta. Today and as of late, the airline has failed me and I am down. It's CEO sounds great but should pay attention to the real deal. That is customers that support the airline not its status members. I flew from SF to SD with a lay over in LA. 9 hours later versus a planned one hour lay over, I sit here aggravated. There are no weather related issues either. Get it together delta. Southwest or anyone else is looking far better. This from a previous Diamond status member… Read Full Review

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★☆☆☆☆

“Canceled Flight MESS”

Written on: 06/01/2015 by Shaw312 (1 review written)

Las Vegas to MPLS, Excellent Flight. MPLS to Rochester, MN. 2+hour delay on a clear day. No snow on the ground/weather in the area. When the crew and plane finally arrived... the crew had to "get dinner." Delaying our flight another 30 min. I could have driven to Rochester in this time frame and save $150. The return flight was even worse. Rochester connecting flight on return was cancelled, not due to weather again another nice day. They bused customers to MPLS to make connecting… Read Full Review

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★★★★★

“Wonderful Experiences on Delta”

Written on: 28/12/2014 by 215Flores (1 review written)

In November and December of this year my husband and I made several trips on Delta -- a total of eight flights. Each and every flight went very smoothly. We were treated well by every Delta employee with whom we came in contact. Prior to this, we had been flying Alaska Airlines for years, and we were astounded at the difference. Truly, even though we travel coach, we almost felt like "royalty" on Delta. The seats were more comfortable, although I have to admit that several of the flights were… Read Full Review

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★☆☆☆☆

“Rude Crew ”

Written on: 19/11/2014 by LaTashia (1 review written)

From beginning to end the staff and crew members are not friendly at all and treats passengers bad. My husband is a disabled veteran and he asked if he could check his bag for free. The man at Check in laughed and told him no it would be different if he was active. He laughed at him again. Then on the flight we walked up to a crew member for a drink and he yelled at him saying we are about to start drink service, just wait give me a minute and gave him a dirty look. Then when my husband later… Read Full Review

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Latashia's Response to LaTashia's Review

Written on: 19/11/2014

Also to hear my husband say sometimes he wonder why he fought for our country is heart breaking. He is not active duty for a reason he got hurt 90 percent disabled he physically can not serve anymore not by choice.

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★★★★★

“Great Flight, best in a long time”

Written on: 06/11/2014 by gwt93 (1 review written)

I do a lot of traveling around the world, I've been all over the place, which means a lot of flying. I flew on Delta in August this year and it was a fantastic flight, the staff were very helpful, the food was actually nice and as a tall person (6ft 5") you can imagine I have a problem with the tiny amount of leg room they give you. But no! I had so much leg room, I've never been on a plane with that much leg room, I felt free! The seats were comfy as well, very padded and made for easyish… Read Full Review

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