Turkish Airlines Reviews

Turkish Airlines
★★☆☆☆
1.9
23.0% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

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“Cheap but rude”

★★★☆☆

written by AlanPD on 06/05/2015

Having searched for flights between Manchester and Kuala Lumpur, Turkish Airlines proved highly competitive so we decided to give them a try. All four flights where on time and the aircraft's clean and presentable. The female flight attends and staff in Istanbul particularly however where brisk and unfriendly bordering on being rude. Whilst they big deal of the meal service by dressing up as chefs and delivering menu's in reality once the attendants reached our seats there was only one meal available and not the selection of drinks advertised. They did attempt to please though and one particular steward even went to the trouble of fetching lemonade from first class for us. Good value when consider the cheap ticket cost however Turkish Airlines cannot be compared with the likes of Malaysian Airlines and KLM who's service is always perfect. I notice incidental that there ticket prices have risen sharply this year, so it doesn't look like we will be flying with them again.

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“Chepaer fares translate to cheaper quality of service ”

★★★☆☆

written by SaifulHasan1 on 17/12/2013

As there is no free lunch in the world, one can easily assume that if anything costs cheaper than expected, there's sure to be a problem with it. Turkish has been offering cheaper fares on many routes world wide but after taking two of their flights to/fro Dubai, I have had enough and I would like to get paid for taking one of their flights again. That's all I can say while keeping a stiff upper lip.

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“Good Service for a Low Price”

★★★☆☆

written by on 21/06/2013

I was impressed at the low cost of extra luggage they had for the longest time. I love their blanket and overnight bag that they hand out to all long-haul passengers. I haven't had any problems with them but their service is a bit spotty when it comes to on time service.

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“On board service should be improved”

★★★☆☆

written by Livia3 on 19/10/2011

I flew with Turkish Airlines to Nairobi. There are very few arlines that fly to that destination, so I suppose the competition isn't big. The price was good, food was great, but the service was terrible. I understand that flight attendants can have a bad day and can sometimes be tired etc. But it was the same on each leg of the flight, they were just unpolite, not to say rude. I was eating slowly as we were flying above Sahara and the flight attendant seemed to be angry at me for not finishing my meal in time so she could take it away. I was not permitted to use a business class toilet, although the aisle to the economy class restrooms was blocked by 3 trolleys. I was told to wait and rushed away from the business class by one of the flight attendants. She also yelled at her colleague for allowing me to use the business toilet in the first place. A nightmare. I hope they will work on the service a bit so the flight are more pleasant.

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“The flight to me is okay most especially from...”

★★★☆☆

written by on 13/10/2009

The flight to me is okay most especially from lagos,Nigeria to Istanbul.The plane was big and very clean.It was okay.

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“I was very apprehensive when I booked my tickets with...”

★★★★☆

written by on 05/03/2009

I was very apprehensive when I booked my tickets with turkish Airlines on a long haul flight. I find it difficult to sleep on a flight therefore for me a good on -flight entertainment system is a must. I was aware that only few flights have personal video systems in place and I found none on the journey I took. Apart from that everything else was absolutely fine. Baggage arrived in time, slight delays on arrival and departures but that can be due to various other reasons. Overall a good experience and wont hesitate even for a second to book my flights again with turkish airlines provided the price is right.

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