Turkish Airlines Reviews

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  • Quality of Entertainment

  • Quality of food

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Media Gallery for Turkish Airlines

Turkish Airlines
Turkish Airlines

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Latest Reviews

★☆☆☆☆

“Bad customer service, bying of visas to reschedule flight”

Written on: 17/04/2016 by oumy (1 review written)

Worst flight from / to Senegal (West Africa). In January 2016 the flight left Dakar about 1 hour late. We had no apology, no explanation. No information given in French during the whole journey which means that French speaking senegalese did not have a clue about what was said. As a British resident I translated many passengers requests. At istanbul airport many connecting flights were delayed and poor senegalese struggled to communicate. Again I walked back forth to translate and help. I… Read Full Review

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★★★★★

“Best in Europe”

Written on: 02/04/2016 by SolomonJohnson (1 review written)

Turkish Airlines is a great company. I've flown with them internationally and domestically within Turkey. The long haul flights are easily the most comfortable overseas flights I have ever taken, and I have taken quite a few. I always fly economy. It 'feels' as if the seats areas are larger. I don't know if they do this on purpose, but most of the time on the international flights the airplane has been about 2/3 full or less meaning plenty of room to stretch my long legs (I am 6ft 3in, about 2… Read Full Review

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★☆☆☆☆

“Return flight from Oman to istanbull”

Written on: 02/03/2016 by MaximusShields291 (1 review written)

Flight from Oman to Istanbul delayed from start service personal very unhelpful the whole trip was awful never again I only will fly direct even when more expensive mist my connection flight to London although not my fault never never again… Read Full Review

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★★★★☆

“Satisfactory experience, I was pleased”

Written on: 07/11/2015 by Leachbi311 (1 review written)

On a very long flight, LAX to IST, the crew was very helpful and attentive. Leaving on time, and the seats were fairly comfortable in coach. Had to layover in Istanbul for connecting flight to Ukraine, all hotel and breakfast on their dime. Connecting flight on time and also comfy. Very good food and drinks on both flights… Read Full Review

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★★☆☆☆

“Poor customer service.”

Written on: 15/10/2015 by RhysBowen86 (1 review written)

Our party of six recently embarked on a trip to Turkey and for this we chose to travel with Turkish national airline even though we heard lots of horror stories about this airline we thought we would decide for ourselves. We called their booking office to book our flight and the person who dealt with us had Very poor English. It was so bad we could hardly understand what was he saying it took us ages to communicate with him and was a very frustrating experience for all parties. We planned to… Read Full Review

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★★★★☆

“Stop lying ”

Written on: 07/06/2015 by AlissonMacKay1987 (1 review written)

These other reviews are complete fabrication. This is a great airline. You all should be ashamed of yourselves!… Read Full Review

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★★★☆☆

“Cheap but rude”

Written on: 06/05/2015 by AlanPD (1 review written)

Having searched for flights between Manchester and Kuala Lumpur, Turkish Airlines proved highly competitive so we decided to give them a try. All four flights where on time and the aircraft's clean and presentable. The female flight attends and staff in Istanbul particularly however where brisk and unfriendly bordering on being rude. Whilst they big deal of the meal service by dressing up as chefs and delivering menu's in reality once the attendants reached our seats there was only one meal… Read Full Review

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★★☆☆☆

“always delay and flight cancelation”

Written on: 26/04/2015 by ilkerhalbutogullari (1 review written)

be ready for the delay. they are concelling some flights to collect passengers in one flight. Flight from-to Sabiha gökçen was good but in last 3 months same issues in sabiha gökçen airport too… Read Full Review

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★☆☆☆☆

“Worst experiance ever”

Written on: 23/03/2015 by Turkishs---- (1 review written)

My flight was allowed to leave ohare fieils knowingly The airport in turkey was shut down Landed in a snow storm waiting five hour to get off flight to find total chaos Worst travel experiance ever No customer services offered… Read Full Review

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★☆☆☆☆

“Stole my bag”

Written on: 19/12/2014 by Simmonsii193 (1 review written)

They are theives they stole my bag, I will never ever fly with them again. They have the worst customer service… Read Full Review

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★☆☆☆☆

“WAS A NIGHTMARE”

Written on: 11/12/2014

I booked with the TA cause the transit time for london to kathmandu was just under 2 hours. I actually paid £400 extra just for the connecting time as it was important cause my wife and little son were travelling to kathmandu....and to my dismay, they had to wait for 5 hours before they can fly off to kathmandu.....yeah the costumer service was so awaful that they would not what is going on.....Paid all that money for no reason...should have checked the review before buying the… Read Full Review

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★★☆☆☆

“a lot of hype istanbul is not a hub airport”

Written on: 15/11/2014 by 276Upton (1 review written)

A lot of exciting pr and hype but no customer service or diligence ... no follow through, arrogant staff. A wild air line whose growth cannot be supported by the current airport in istanbul ... the airport is too crowded and dangeroud. Airport (touted to be the world's largest) cannot be built soon enough… Read Full Review

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★☆☆☆☆

“4 flights - luggage lost, 1 missed flight because of them”

Written on: 22/10/2014 by blaga (1 review written)

Soo disappointed! Avoid at any cost! They only claim they have ANY customer service! Lost my luggage, I missed my plane because of them and I wrote them 2 emails, they don't seem to care at all. There are so many better airlines, and cheaper too and with better customer service, food and care for their passengers !… Read Full Review

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★☆☆☆☆

“Never Again”

Written on: 13/09/2014 by Houstonje242 (1 review written)

TK571. IST-JRO. August 2014. I would agree to fly through a war zone, naked and strapped to a kite painted with U.S. Bomber Command colors before I would agree to set foot on another Turkish Airlines flight… Read Full Review

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★☆☆☆☆

“this is the worst experiance i ever have.”

Written on: 16/08/2014 by McGrathwz21 (1 review written)

traveling with Turkish air line turn to be a worst nightmare. Aeroport not well organized for helping travelers. Customer service i never heard any worst. getting answers for any issue no help I would not recomand to any one to use this airline again… Read Full Review

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★☆☆☆☆

“Turkey is the worst place to travel to”

Written on: 07/08/2014 by Ogdenxl421 (1 review written)

Turkish airlines left 15 minutes early from Chicago. Flight was fine. They managed to hide my luggage, which has not been found. No one answers a phone, I would never fly them ever again. The airport in Turkey is one of the worst if not the worst. It is filthy, carpets are dirty, bathrooms do not have toilet paper, paper towels, have not been cleaned and the stench is horrible, male staff hide in the women's bathroom to avoid working, toilets did not flush. Most staff do not speak any… Read Full Review

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★☆☆☆☆

“Phone Service Sucks”

Written on: 24/07/2014 by 185Rankin (1 review written)

I called turkish airlines 3 times! The first 2 times they told me to wait 20 minutes max and i did , but they still didnt pick up. So i technically wasted 40 minutes of my time. The second time I called they said to wait 10 minutes but they didnt pick up once again!!!… Read Full Review

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★★★★☆

“Great Experience”

Written on: 17/07/2014 by GaryfromTexas (1 review written)

I was a little hesitant to book on Turkish Airlines after reading some mixed reviews, but decided to try them because the fare was too good to pass up. WE took one flight from London to Istanbul, and another from Rome to New York after a cruise. We were pleasantly surprised with tasty hot meals and complimentary beverages including liquor, wine and beer. Very good selection of movies to watch on your own seatback flat panel display. Also a nice option of a "webcam" to get real-time views from… Read Full Review

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★★★★☆

“Unruly passengers didn't comply with the stewards.”

Written on: 15/06/2014 by xpBarnett146 (1 review written)

I have flown on this flight every year for three years. The staff is great, the food is delicious. However the airline is attracting a certain clientele that leaves their seats every 2-3 hours to pray. I pray, too but quietly in my seat especially when there is turbulence in the air. A group of at least 30 men go in one corner to pray, bobbing their heads up and down. It is very unnerving to witness this during a wear your seat belt sign alert. They would not listen to the stewards even after… Read Full Review

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★★★★★

“Professional service, excellent experience.”

Written on: 05/06/2014 by wvCombs223 (1 review written)

Flew from Europe to the US recently and could not recommend Turkish Airlines enough. Wifi was great, excellent levels of comfort, staff were very professional and friendly at the same time, smooth flying and managed to sleep for a decent amount of the flight. Will be doing the same flight again later in the year and I will certainly book with Turkish Airlines again… Read Full Review

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