Turkish Airlines Reviews

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Turkish Airlines
Turkish Airlines

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Latest Reviews

★★★★☆

“Unruly passengers didn't comply with the stewards.”

Written on: 15/06/2014 by xpBarnett146 (1 review written)

I have flown on this flight every year for three years. The staff is great, the food is delicious. However the airline is attracting a certain clientele that leaves their seats every 2-3 hours to pray. I pray, too but quietly in my seat especially when there is turbulence in the air. A group of at least 30 men go in one corner to pray, bobbing their heads up and down. It is very unnerving to witness this during a wear your seat belt sign alert. They would not listen to the stewards even after… Read Full Review

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★★★★★

“Professional service, excellent experience.”

Written on: 05/06/2014 by wvCombs223 (1 review written)

Flew from Europe to the US recently and could not recommend Turkish Airlines enough. Wifi was great, excellent levels of comfort, staff were very professional and friendly at the same time, smooth flying and managed to sleep for a decent amount of the flight. Will be doing the same flight again later in the year and I will certainly book with Turkish Airlines again… Read Full Review

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★★☆☆☆

“Poor Customer Service”

Written on: 31/05/2014 by Maynard197 (1 review written)

Agent put someone else tag on my luggage so I arrived in Tel Aviv but my luggage didn't. They don't answer the phone I filed a complaint and they messed up again and sent the wrong luggage which I had to file another claim and on day 5 I finally received my damaged luggage. I was with a group and could not take part in some of the excursions I paid for because I didn't' have the proper attire. They have no real contact information either. I have been trying to get reimbursed for my expenses… Read Full Review

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★★★★★

“Great International Flight Service”

Written on: 28/04/2014

I Flew From Washington Dulles to Rome Italy via Istanbul. I was very happy with all aspects of service. They provide 2 meals and continually make rounds offering coffee tea or water. They also provide you with a travel kit including eye shade, tooth brush, tooth paste, socks, blanket and pillow. On my flight individual tv's were available, with a selection of movies to choose from. Both arrival and departure flights were on time… Read Full Review

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★☆☆☆☆

“WORST INTERNATIONAL AIRLINE EVER!!!! Had a horrifying...”

Written on: 28/04/2014 by Corinnet236 (1 review written)

WORST INTERNATIONAL AIRLINE EVER!!!! Had a horrifying experience where we were told that our luggage would be placed on a connecting flight (after we SPECIFICALLY asked if we needed to pickup our own luggage). When we arrived to our final destination, they never placed our luggage on the flight. You call customer service and you might as well be transferred to a wall. No one knows what their job is and no one can help, endless phone line transfers only to be transferred back to the original… Read Full Review

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★☆☆☆☆

“I'll walk before I fly TA”

Written on: 19/04/2014 by PPPTTT (1 review written)

In forty-two years of flying, I've never experienced such a terrible time as I had with Turkish Airline. While returning to New York from Tel Aviv, my daughter & I had a 15 hour lay over in Istanbul. No problem right? We were told, that because of the length of the time, we would be accommadated in a hotel, ok? NO. The nasty representative, said that there was an earlier flight taking off in four hours. Alright, we'll take it. NO. I would have had to pay a "penalty". $213 each ticket!!!! I… Read Full Review

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★★☆☆☆

“Clocks on airport departure boards said different...”

Written on: 04/04/2014 by crCooley262 (1 review written)

Clocks on airport departure boards said different times.The clocks were due to change over night but in an airport you expect all clocks to say the same time to avoid confusion. Allow at least 2 hours to get through passport control and security checks when flying from Istanbul. We got to Gatwick but our luggage didn't. Don't know when we will get it as they didn't manage to get any ones luggage on board. Food was ok… Read Full Review

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★☆☆☆☆

“Unfriendly staff and no services on board”

Written on: 20/03/2014 by pbMcCleary68 (1 review written)

Very unfriendly staff when I was ill on the flights. We didn't get any services like tv or newspapers on the flight from Istanbul to London… Read Full Review

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★☆☆☆☆

“Never flying Turkish Airlines again in my life!”

Written on: 28/02/2014 by James360 (1 review written)

LHR-IST-KTM on 9 Feb 2014 and KTM-IST-LHR on 22 Feb 2014. This will be the first and last time I will ever fly Turkish Airlines. First, there was a 4 hour delay on top of 3 hours layover. Then at the boarding gate, they tried to change our seats and separate me and my spouse. Our flight back was even worse. No flight entertainment from KTM to IST. Food was ok but no option. Then at the boarding gate for IST-LHR, the staff took picture of passports of people who looked Nepalese (I am a British… Read Full Review

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★☆☆☆☆

“Please avoid Turkish airlines”

Written on: 27/02/2014 by Ellad1991 (1 review written)

-You cannot reschedule turkish airline ticket online -You need to goto airport for rescheduling -Lost my luggage....no news about it -DONT EVEN THINK OF IT IF YOU DONT KNOW TURKISH -Rude customer care executives .............................. Endless list but above are main points. Avoid this airline!!!… Read Full Review

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★★☆☆☆

“Lost baggage? We'll take our time.”

Written on: 26/02/2014 by Lovski (1 review written)

3 of us flew from LHR to SOF via IST on 15/02/14 flights 1980/1029. Flight service was good but the bags didn't arrive at IST. It was a skiing holiday so we needed suitable clothes. We didn't get our bags until Monday night (48 hours into our holiday, a day earlier than those delivered by Turkish Airlines), collected by our guest house owner in Bansko, so we wore the sames clothes that we traveled in for 3 whole days and couldn't enjoy our holiday. On the return flight we asked for an upgrade… Read Full Review

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★☆☆☆☆

“Avoid Turkish Airline like a plague”

Written on: 06/02/2014 by robinhtd (1 review written)

The worst airline I have ever travelled in my 15 years of travelling. Okay where do I start... = The connecting flight to Kathmandu was delayed by 7 hours on the way out. We thought its okay we are on a holiday but there was no communication to say when the next confirmed flight is. Istanbul airport is being re-furbished and not many places to sit down. It is a crowded airport with very little facility. = On the way in to London from Kathmandu, our flight was delayed by 15 hours. We were… Read Full Review

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★☆☆☆☆

“Worst experience EVER!”

Written on: 13/01/2014

I do travel a lot but what I experienced with TA was by far the worst travel experience EVER! Cancelled flights, lost baggage, crappy hotels, no serviuce whatsoever. They do not inform you properly so you have to ask for every piece of information. We had to stand in a que in front of their desk for three hours in the middle of the night to get the hotel voucher. The hotel was 45 minutes away from the airport so we only had 2 hours in the hotel, because 5 hours were lost for finding out where… Read Full Review

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★☆☆☆☆

“Horrible Airline”

Written on: 04/01/2014 by Apples1972 (1 review written)

The worst Airline to fly on and the services was absolutely the worst experience traveling to Turkey. Never ever again in life you couldn't pay me to fly on this tight plane with no leg room and poor customer services from flight attendants… Read Full Review

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★★☆☆☆

“got food poisoning :(”

Written on: 01/01/2014 by kokobabi (1 review written)

Fight to istanbul offered a fish Ohh throw up all night… Read Full Review

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Apples1972's Response to kokobabi's Review

Written on: 04/01/2014

Horrible airline I will never fly Turkish Airline ever again in life. The flight attendants have terrible attitudes and the layover in Turkey was horrible as well.

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★★★☆☆

“Chepaer fares translate to cheaper quality of service ”

Written on: 17/12/2013 by SaifulHasan1 (7 reviews written)

As there is no free lunch in the world, one can easily assume that if anything costs cheaper than expected, there's sure to be a problem with it. Turkish has been offering cheaper fares on many routes world wide but after taking two of their flights to/fro Dubai, I have had enough and I would like to get paid for taking one of their flights again. That's all I can say while keeping a stiff upper lip… Read Full Review

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★☆☆☆☆

“Worst experience”

Written on: 23/11/2013 by Milchicago (1 review written)

If you are going to Turkey, this airline would be fine. But anywhere else, I highly don't recommend it. They lost my luggage from Istanbul to India. On flying back from India to US, I arrived at the airport and they canceled the flight. Also, my friend who was flying from US to India and connecting via Istanbul. When she arrived at Istanbul, they informed her that the flight is delayed and then after few hours informed her that the flight has been canceled and the only another available flight… Read Full Review

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★★☆☆☆

“really bad customer service!!!!!”

Written on: 18/11/2013

hi, my parents traveled on nov 15 2013 from ohare to Istanbul and when we checked in our bags everything was ok my parents were old and the had a carry on and I asked the attendant if we can put the carry on with the other baggage and the supervisor said no you have to pay 170 us dollars which did not make sense at all! the supervisor was really rued and was very unprofessional! what ticked me off the most is that a group of family was traveling with us on the same flight and when they checked… Read Full Review

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★★★★★

“GREAT !!!”

Written on: 26/10/2013 by Chriselvisjames (1 review written)

I have really bad Anxiety issues. I didn't want to fly at all. But i had not seen my parents in years so i had to go. Really TA Made me feel good. Thats all i have to say. I took 7 Trips with them already :) Thankyou TA and i love the food. !!!… Read Full Review

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★☆☆☆☆

“Worst flight!”

Written on: 22/10/2013

Worst Customer service! Lost Stroller and no one could help me in Turkey to find my son's stroller. In flight service was terrible, for about 6-8 hours we did not get any service: the flight attendants were chatting and not caring for my son's crying for water. We had the call button on for 5 hours, no one came to check on us!!!!! do not recommend it to anyone!… Read Full Review

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