Telecom Plus Reviews

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Telecom Plus
3.4 stars
Average rating for this product is: 3.4 out of 5

From 1 rating and 24 reviews

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Average Ratings for Telecom Plus

  • Value for Money3.6 stars
  • Reviewer Ratings3.5 stars
  • Overall Rating3.4 stars

24 Reviews For Telecom Plus

  • ozz1 31st Jul 2009

    Reviewer rating: 1 stars


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    I am a customer of telecom plus--at the moment.
    I would like to give a word of warning to anyone considering signing up for "Broadcall".

    With this being ADSL, once you have given over your phone line to these people, should you then decide to get out of this, because, maybe your download speed is no good, you might have an unpleasant surprise.

    It tells you there is no Contract, and that is correct, but, there are costs.
    These are not insubstantial.
    No1 cost will be for Early cancellation--£50
    2. postage costs for return of the equipment, by RECORDED DELIVERY.
    AND not least of all YOU WILL LOSE YOUR LINE AND ITS NUMBER, if you do not pay them £99 for FIXING you up with a new line from one of their reccomended suppliers.
    Yes you will definitely LOSE your line and number.
    I have it in writing from this company. If anyone should doubt what I am telling you I am quite willing to publish the letter on this website. With the permission of the organisers.
    They say it is TECHNICALY impossible to reverse the procedure without these costs.


  • brianinthetamarvalley 30th Jun 2009

    Reviewer rating: 5 stars


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    I have my gas, electricity, landline, mobile and internet services from Telecom Plus and have done for many years. At the end of the month I phone through my energy readings to their automated service - I much prefer to pay for what I use as I go. Normally I'm very careful about giving the correct figures, double checking the electricity in particular as you have to read several dials. This morning I was a little careless to say the least, misreading one figure which would have increased my a ...

  • Guest 9th Apr 2009

    Reviewer rating: 5 stars


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    Save money, very good customer service, fast answering the phone.

    I'm saving a lot of money with Telecom Plus, especially now I have a cashback card

  • lukesc Rank: Corporal 5th Aug 2008

    Reviewer rating: 5 stars


    On average, people found this review very helpful
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    In general you save more by having more services with them. I pay £30 a month now for my electric as opposed to 6 months ago I was paying Eon (Powergen) £64 a month and I do give monthly meter readings and it seems to be keeping on top of my usage. I got a free laptop to which is amazing and even though you do pay for the laptop somewhere along the line I still only pay £27.99 a month for my Line rental, broadband and I get all landline calls free 24/7. I've also got a mobil ...

  • Guest 11th Jul 2008

    Reviewer rating: 1.5 stars


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    There is a charge for the mobile phone, you can find it in their terms & conditions. But I didn't get them until after I had applied for the service.

  • Guest 29th Feb 2008

    Reviewer rating: 4 stars


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    Had a good experience with this company. My electric bill went up shortly after joining Utility Warehouse but then I checked on the prices of my old supplier and found they had gone up even more. Switching has saved me a lot of money and I like the way they have everything on one bill.

  • frose Rank: Lance Corporal 6th Jan 2008

    Reviewer rating: 0 stars


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    Dont waste your time with this company - prices for electricity started low, then rocketed. customer service none existent. company owe me money which i have been trying to get back for months (even after writing to top senior managers!) - no correspondence back. having to resort to trading standards to take it further!!! - leave well alone!!!!!!! - Scottish power the best :-)))

  • willid Rank: Lance Corporal 20th Jul 2007

    Reviewer rating: 0 stars


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    I took over a Utility Warehouse account on the death of my brother. In 6 months I never received one bill that was near to being correct. So I closed the account and transferred to another provider. Now, almost a year later, I get a bill saying that the bill is £89.28 in credit, so I must pay Utility Warehouse £92.37 immediately. I phoned their office again and was told that actually I owe £3.09. Work that one out if you can?

  • 0111 1st Jun 2007

    Reviewer rating: 4.5 stars


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    Telecom Plus is a true credit to UK companies - why can't all companies work the same way?
    Why don't companies realise we like personal service?

  • fmoyediran 14th Feb 2007

    Reviewer rating: 0 stars


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    If you are considering using Telecom Plus, then reconsider. Very poor service. You can hardly get any service from them even though it costs you to try and reach them (part of their low limba cts). Everyone I recommended them to, has pulled out. Never thought about it first, but learnt the hard way when I decided to pull out as a result of moving. Customers get unreliable equipment all the time. I swaped their equipment with another off the shelf after informing them that it doesn't work. They n ...

  • nobby101 6th Feb 2007

    Reviewer rating: 5 stars


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    One monthly bill
    Very competitive
    Quick call time to speak with the customer services team
    Excellent tech support.

    Great company and would recommend to anyone.

  • oldfule Rank: Corporal 15th Jan 2007

    Reviewer rating: 1.5 stars


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    The home-phone, broadband and energy services of Telecom Plus aka Utility Warehouse are sold by distributors who get a slice of the action from each new punter they sign up. So the verbal pitch you'll get will be convincing stuff. Their energy price is pegged to your regional supplier, for instance, and it's undercut easily by other out-of-region suppliers. Broadband and home-phone services are not the cheapest available by a long chalk. Again, the comparison is with BT, but they supply absurd c ...

  • davidg963 7th Sep 2006

    Reviewer rating: 5 stars


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    I have always got through to them very quickly - usually within 15 seconds. Try some other customer service departments and you can wait for ages. I have chopped and changed tariffs with them to gain a better discount, and I have not had any problems, except once when I was charged for a Aim card that I was not using. I contacted Telecom Plus and they refunded the money on the next bill and cancelled the Sim card.

  • cooper299 30th May 2006

    Reviewer rating: 5 stars


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    Get ALL your household utilities from Telecom Plus, The Utility Warehouse. Gas, electricity, internet, home phone plus cheap line rental, mobile phones with unlimited FREE calls and internet, all come on just one bill. Brilliant!!!

  • vinnyph 18th Jun 2005

    Reviewer rating: 5 stars


    On average, people found this review very helpful
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    I have been using Telecom Plus ( The Utility Warehouse ) for over 3 years and would whole heartedly recommend them. I have not had any problems whatsoever and have saved over £2,500 during that time.

    Telecom Plus (Utility Warehouse) provides all your utilities in one place and on just one bill with just one bill payment per month. This includes Home Phone with completely free calls to friends, Home Phone Line Rental, Mobile Phone with completely free call to friends, Cheapest unlimited ...

  • pricefighter Rank: Lance Corporal 25th May 2005

    Reviewer rating: 4 stars


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    Telecom Plus is a one stop shop for all your utility needs. They don't advertise, they market through a team of distributors. Their sim only deal value call is excellent. They have just been voted Europe's fastest growing company.

  • highprofile Rank: Lance Corporal 23rd May 2005

    Reviewer rating: 4.5 stars


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    Honest up front and the only thing stopping people getting the services is the lack of exposure that the company has due to keeping the prices so low and the cheapest for dual gas/electric. The services are improving and I have just got holiday insurance from them too. Great company.

  • wesredmoss Rank: Corporal 16th Apr 2005

    Reviewer rating: 0 stars


    On average, people found this review somewhat helpful
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    I have 4 contracts with TelecomPlus. They have changed contracts, OVERCHARGED me and refused to refund overcharges. They Charge £20 for a PAC code to move Mobile phone service, Take months to respond to written requests. I would suspect having checked the reviews already listed that these are distributors for this company. My recomendation is to get an honest Mobile and Landline supplier, I have.

  • TL Rank: Lance Corporal 14th Apr 2005

    Reviewer rating: 5 stars


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    I have saved hundreds of pounds using www.telecomplus.co.uk on Gas, Telephone, Electricity and Broadband and the distributor was very helpful. There is no pain in moving and all services appear on 1 clear monthly bill which helps with budgeting. I found them through www.lowcostutilities.co.uk

  • KenBrockbank 2nd Jan 2005

    Reviewer rating: 4.5 stars


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    I have been a telecom plus customer for 10 months. In that time I have saved in the region of £420 on my phone Gas and Electric bills. I have even saved £100+ per year on my broadband costs.
    There were no problems at all switching over from previous suppliers and the fact that I now receive and pay just one bill makes the whole headache of paying bills disappear. I would have no hesitation of recommending their services to anyone.

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