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| Value for Money | 7.1/10  |
|---|---|
| Reviewer Rating | 6.9/10 |
| Overall Rating | 6.6/10  |
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Full review by
Guest.
on 11th Jul 2008
User Rating : 3
Respect :
0
Good Points: Gas & Electric generally competitive but not the cheapest.
Bad Points: Mobile Phone - £20 charge for your PAC if you wish to transfer to another provider.
General comments: There is a charge for the mobile phone, you can find it in their terms & conditions. But I didn't get them until after I had applied for the service.
Guest.'s review and ratings | 53 words
Review by
Guest.
on 29th Feb 2008
User Rating : 8
Respect :
0
Had a good experience with this company. My electric bill went up shortly after joining Utility Warehouse but then I checked on the prices of my old supplier and found they had gone up even more. Switching has saved me a lot of money and I like the way they have everything on one bill.
Guest.'s full review | 60 words
Review by
frose
on 6th Jan 2008
User Rating : 0
Respect :
0
Dont waste your time with this company - prices for electricity started low, then rocketed. customer service none existent. company owe me money which i have been trying to get back for months (even after writing to top senior managers!) - no correspondence back. having to resort to trading standards to take it further!!! - leave well alone!!!!!!! - Scottish power the best :-)))
frose's full review | 69 words
Review by
willid
on 20th Jul 2007
User Rating : 0
Respect :
0
I took over a Utility Warehouse account on the death of my brother. In 6 months I never received one bill that was near to being correct. So I closed the account and transferred to another provider. Now, almost a year later, I get a bill saying that the bill is £89.28 in credit, so I must pay Utility Warehouse £92.37 immediately. I phoned their office again and was told that actually I owe £3.09. Work that one out if you can?
willid's full review | 116 words
Review by
0111
on 1st Jun 2007
User Rating : 9
Respect :
0
Telecom Plus is a true credit to UK companies - why can't all companies work the same way?
Why don't companies realise we like personal service?
0111's full review | 86 words
Review by
fmoyediran
on 14th Feb 2007
User Rating : 0
Respect :
-1
If you are considering using Telecom Plus, then reconsider. Very poor service. You can hardly get any service from them even though it costs you to try and reach them (part of their low limba cts). Everyone I recommended them to, has pulled out. Never thought about it first, but learnt the hard way when I decided to pull out as a result of moving. Customers get unreliable equipment all the time. I swaped their equipment with another off the shelf after informing them that it doesn't work. They n ...
fmoyediran's full review | 114 words
Review by
nobby101
on 6th Feb 2007
User Rating : 10
Respect :
+1
One monthly bill
Very competitive
Quick call time to speak with the customer services team
Excellent tech support.
Great company and would recommend to anyone.
nobby101's full review | 34 words
Review by
oldfule
on 15th Jan 2007
User Rating : 3
Respect :
0
The home-phone, broadband and energy services of Telecom Plus aka Utility Warehouse are sold by distributors who get a slice of the action from each new punter they sign up. So the verbal pitch you'll get will be convincing stuff. Their energy price is pegged to your regional supplier, for instance, and it's undercut easily by other out-of-region suppliers. Broadband and home-phone services are not the cheapest available by a long chalk. Again, the comparison is with BT, but they supply absurd c ...
oldfule's full review | 111 words | 2 comments added.
Review by
davidg963
on 7th Sep 2006
User Rating : 10
Respect :
+2
I have always got through to them very quickly - usually within 15 seconds. Try some other customer service departments and you can wait for ages. I have chopped and changed tariffs with them to gain a better discount, and I have not had any problems, except once when I was charged for a Aim card that I was not using. I contacted Telecom Plus and they refunded the money on the next bill and cancelled the Sim card.
davidg963's full review | 147 words
Review by
cooper299
on 30th May 2006
User Rating : 10
Respect :
0
Get ALL your household utilities from Telecom Plus, The Utility Warehouse. Gas, electricity, internet, home phone plus cheap line rental, mobile phones with unlimited FREE calls and internet, all come on just one bill. Brilliant!!!
cooper299's full review | 49 words
Review by
vinnyph
on 18th Jun 2005
User Rating : 10
Respect :
+3
I have been using Telecom Plus ( The Utility Warehouse ) for over 3 years and would whole heartedly recommend them. I have not had any problems whatsoever and have saved over £2,500 during that time.
Telecom Plus (Utility Warehouse) provides all your utilities in one place and on just one bill with just one bill payment per month. This includes Home Phone with completely free calls to friends, Home Phone Line Rental, Mobile Phone with completely free call to friends, Cheapest unlimited ...
vinnyph's full review | 653 words
Review by
pricefighter
on 25th May 2005
User Rating : 8
Respect :
0
Telecom Plus is a one stop shop for all your utility needs. They don't advertise, they market through a team of distributors. Their sim only deal value call is excellent. They have just been voted Europe's fastest growing company.
pricefighter's full review | 79 words
Review by
highprofile
on 23rd May 2005
User Rating : 9
Respect :
+1
Honest up front and the only thing stopping people getting the services is the lack of exposure that the company has due to keeping the prices so low and the cheapest for dual gas/electric. The services are improving and I have just got holiday insurance from them too. Great company.
highprofile's full review | 117 words
Review by
wesredmoss
on 16th Apr 2005
User Rating : 0
Respect :
-2
I have 4 contracts with TelecomPlus. They have changed contracts, OVERCHARGED me and refused to refund overcharges. They Charge £20 for a PAC code to move Mobile phone service, Take months to respond to written requests. I would suspect having checked the reviews already listed that these are distributors for this company. My recomendation is to get an honest Mobile and Landline supplier, I have.
wesredmoss's full review | 95 words | 1 comment added.
Review by
TL
on 14th Apr 2005
User Rating : 10
Respect :
0
I have saved hundreds of pounds using www.telecomplus.co.uk on Gas, Telephone, Electricity and Broadband and the distributor was very helpful. There is no pain in moving and all services appear on 1 clear monthly bill which helps with budgeting. I found them through www.lowcostutilities.co.uk
TL's full review | 57 words | 1 comment added.
Review by
KenBrockbank
on 2nd Jan 2005
User Rating : 9
Respect :
-1
I have been a telecom plus customer for 10 months. In that time I have saved in the region of £420 on my phone Gas and Electric bills. I have even saved £100+ per year on my broadband costs.
There were no problems at all switching over from previous suppliers and the fact that I now receive and pay just one bill makes the whole headache of paying bills disappear. I would have no hesitation of recommending their services to anyone.
KenBrockbank's full review | 87 words
Review by
SammyJane1
on 7th Dec 2004
User Rating : 9
Respect :
-1
Telecomplus have saved me over £400 since I started on their services. The distributor who signed me to these services was always on the end of the phone to help me if I had a query and contacted customer services on my behalf if needed. I would recomend Telecomplus to anyone who wishes to save money all round.And I have done so in the past.
This is where I found out about it:
http://www.utilitywarehouse.co.uk/store/index.taf?exref=927442
SammyJane1's full review | 107 words
Review by
geoffkayum
on 27th Oct 2004
User Rating : 9
Respect :
0
Telecom Plus - Everything went smoothly when transferring my gas and electricity supply and, because they operate through a network of independent distributors, I have a personal contact as well as the usual call centre.
I had a real chance to consider the changeover when I got a quote on the savings that I stood to make, based on past usage. Together with the quote they sent the contract for me to sign if I was happy with it.
Telecomplus sent me a number of letters to keep me updated on the p ...
geoffkayum's full review | 118 words | 1 comment added.
Review by
shuggins0
on 19th Sep 2004
User Rating : 10
Respect :
0
Telecom Plus is agood company with no hidden extras. Everything clear.
shuggins0's full review | 19 words | 8 comments added.
Review by
Soup Dragon
on 24th Mar 2004
User Rating : 10
Respect :
+2
I've been enjoying cheap phone calls as a customer of TelecomPlus for 5 years now and am very happy with the service (plus I have saved more than £500 on my phone calls. :o) ).
Over this time I can't think of one solitary problem I've had. I can always get a line, the bills arrive, regular as clockwork, on the 14th of each month and the correct amount is debited 2 weeks later (so I have plenty of time to make sure there's enough in the account).
I was a bit worried at first because ...
Soup Dragon's full review | 365 words
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