EKM Powershop www.ekmpowershop.com Reviews

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★★★★☆
4.0 / 5
75% of users recommend this
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EKM Powershop www.ekmpowershop.com
EKM Powershop www.ekmpowershop.com

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Latest Reviews

★☆☆☆☆

“Amateur and absolutly shocking company!”

Written on: 18/07/2014 by iwHolland461 (1 review written)

Since the 3rd July we have been unable to upload any new stock on ALL 3 of our business websites. We have phoned EKM's so called support team on numerous occasions and failed to give us any valid reason as to what the problem is. This has resulted in a loss of sales, more staff and more money spent on extra wages. To anybody looking for a web host, please do not bother with this amateur company...my own children could run this business better!!!… Read Full Review

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★★★★★

“Fantastic”

Written on: 01/05/2014 by Casey401 (1 review written)

I am amazed by the quick and easy setup of a website/shop with yourselves as I have tried nearly every app/ website and shops on Facebook and on ebay and none of them were any good. They were all hard to use and complicated with no help at hand. When I came across EKM Powershop I fell in love with it straight away with how easy it was to use the trial session so I decided straight away to join them and I was very pleased to see a pop up chat box to have on hand help when ever I need it. I… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 25/04/2014 by 316Dawson (1 review written)

Nightmare right from the start. I am amazed that this company is still operating. Very poor customer care. Very slow to respond to emails. Expect to pay massive amounts of money for basic work. Be aware of hidden charges. Never let them charge you upfront for anything. Watch all your invoices. Avoid if you can. … Read Full Review

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★★★☆☆

“EKM Review - No Pain No gain”

Written on: 04/04/2014 by Newman439 (1 review written)

Well that is what I keep telling myself....I am in the process of buying a designed website (£2K) and the process is really shabby...they take your money before signing the agreement - wrong! After a month, having had loads of problems with the service I have not dealt with a designer - they save money by telling you that you will work with a designer to build your website however I have ended up dealing with a support executive who simply finds a website you like and asks the designer to copy… Read Full Review

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★★★★★

“From rags to riches with EKMpowershop!”

Written on: 20/03/2014 by JustVape247 (1 review written)

I started my EKMpowershop last July, after being on disability for 3 years. It was a big step to take, and I was dreading the "confusing" computer jargon on building my shop. I shouldn't have worried, as it was so simple and easy to set up even I managed it! I have changed my shop around a few times, mainly due to learning new things on EKM's site, and they are always introducing new idea's and add ons. The shop started off slowly, but with EKM's system submitting shops to all the directories… Read Full Review

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★★★★★

“I would recommend EKM for online shops-small and large”

Written on: 29/01/2014 by makingminimemories.co.uk (1 review written)

Im very impressed with ekms service and what they provide overall, no commision, no contract! The customer service response time is very quick, their help is very thorough and human, you can have very simple things spelt out to you if your a bit of a novice, you can integrate your ebay shop and stock. You can join webinars and also have a free phone consultaion ( and pick the date and time) to go over any issues you have . I ove the freedom of design ( and how easy templates are) and all… Read Full Review

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★★☆☆☆

“once was good”

Written on: 26/01/2014 by dannnytoo (1 review written)

been using these guys for 6 years. they seemed to be very good and pro in the early days. Now they have got larger and the service has gone south. try another provider if i was searching… Read Full Review

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★★★★★

“Most helpful ”

Written on: 30/10/2013 by Mustav (1 review written)

The advisor at EKM powershop was superb patient, informative and understanding. She guided me through the setting up of the website. Not being the most computer minded person, I am sure it was a challenge for her. I am so happy with the service provided so far, and would highly recommend the service that can be provided. It ticked all the boxes. The ease in which you are able to amend items and categories is a huge bonus, there is a help line and interactive assistance included. I am a… Read Full Review

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★★★★★

“Painfree Platform Move”

Written on: 26/09/2013 by Doodledocraft (1 review written)

After having a really bad experience with a previous self build company I was really nervous about going through the process all over again. I needn't have worried though the move over of the domain went really smoothly with EKM updating me along the way of any steps I needed to take. I now have a fast running, clean modern site and the feedback has been tremendous. Customer Services couldn't have been more helpful and they spoke english not tech! Had a couple of walkthrough sessions with… Read Full Review

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★★★★★

“Absolutely Fantastic product and excellent support - 5*”

Written on: 22/09/2013 by leanerlife (1 review written)

I had been looking for a product that I could use to replace my current website. I used a templated tool, that did not offer the functions that I needed to continue the growth of the eCommerce side of the business. After looking I came across EKM Powershop. Reluctantly, I spend some time talking to them - I say reluctantly only because I did not want to be pressurised into signing up. Well, there was no need to presurise me - I love it, absolutely love EKM Powershop. Having spoken to a… Read Full Review

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★★★★★

“Friendly, Helpful, Easy to Navigate, Value for Money...”

Written on: 04/08/2013 by seed4lawns (1 review written)

seed4lawns have had an ekm powershop for three to four years now, having no previous knowledge of how to create a website / online shop, it was a little daunting at first. We found the platform easy to navigate,the amount of tutorials available really helpful, also when you do require one to one asssistance the guys couldnt be more helpful. When you do need to ring them they are not at all greedy with the call charges. We have recently had a custom makeover, which we are very pleased with and… Read Full Review

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★★★★★

“A good e-commerce platform at a very reasonable price”

Written on: 30/07/2013

We have been using EKM powershop for three years and it has provided us with an easy to use and affordable transactional website. For the basic fee a lot is included and it is perfectly possible to do all the set up yourself. Our website was immediately successful using just the basic membership. For extra cost you can have SEO help and also full custom design services are available both of which we have now utilised and found to be very good. If you want to start an online business and are on… Read Full Review

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★★★★★

“Easy To Use”

Written on: 30/07/2013 by Ministeps (1 review written)

I migrated my website over to EKM after having difficulty integrating payment gateways on my last provider. Adam in the EKM office helped me through every step of the way including transferring products and logo without any fuss at all. The Powershop itself is very easy to use and with all features available means they have got everything you could need for an online shop to flourish! The level of support after sale is fantastic and the staff are always keen to offer any advice on marketing or… Read Full Review

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★★★★★

“Helpful & friendly ”

Written on: 29/07/2013 by TheOtherDuckling (1 review written)

We've been using EKM Powershop since 2009 and found everyone that we've dealt with to be extremely helpful and polite. Even their sales people are nice to talk, knowledgeable to and not pushy. We started off with a custom design template, designed by a friend of ours and although it looked great, it wasn't good when it came to being SEO friendly - we've since employed EKM to redesign our site and have seen a positive impact our position within Google. My advise would be, if you choose to go… Read Full Review

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★★★★★

“Quality and professional service at quality price”

Written on: 29/07/2013 by clem-tm (1 review written)

We are more than happy with the services we received from EKM, both in terms of design and support. EKM has managed to set us with professional, manageable and flexible e-commerce solution coupled a very good looking website. The back-office is fairly easy to use and the ekm team was always very helpful when I did not know how to do something. Issues on the website were also resolved quickly and efficiently. When our webmaster left and was not replaced, we could not update our website because… Read Full Review

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★☆☆☆☆

“Lack of service & responsibility plus immoral practices”

Written on: 26/07/2013 by MissMillyJewellery (1 review written)

I became an EKM Powershop customer when it bought out my previous web hosting company, Tiger Commerce. I wasn't happy with the EKM software and had already been planning to move to a much more comprehensive eCommerce system before the changeover. It wasn't too much hassle to get out of the contract as I hadn't paid anything due to the transfer. However, in March 2013, I had a phone call from an ex EKM customer who told me that when his URL was typed into the browser, my website came up. My… Read Full Review

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★★★★★

“Best Kept Secret”

Written on: 20/07/2013 by divecom (1 review written)

After Trying 2 Competitors and Failed Miserably to get an online Shop up and Running the way I wanted I Finally Came across EKM Powershop. What a Breath of Fresh Air. Their System is Simple to use for a Novice like me and Far out Performs the Other 2 well known Brands I had used previously in terms of Functionality and Usability, There Technical Staff were helpful when I had a Problem (Problem Caused by me clicking wrong buttons) And sorted the Problem within Minutes and even went the extra… Read Full Review

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★★★★★

“Really helpful!”

Written on: 09/07/2013

Gemma is very knowledgeable, very helpful and a pleasure to deal with. She introduced me to lots of features I didn't know about, and helped me with areas I was already working on. In a very short time I made real progress. Thank you. Highly recommended!… Read Full Review

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★★★★☆

“Speak To Real People”

Written on: 05/07/2013

Being a none techie, going for an online shop was daunting and whilst I realise I've a long way to go yet, being just a phone call away from people like the staff make this frightening leap quite enjoyable, five stars later when I'm ranked #1 on Google. At the moment there isn't any I don't like, price, compare it to a few listings on well known auction sites !… Read Full Review

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★★★★★

“Magnificent Product, Cool Customer Service”

Written on: 28/05/2013

I am a new customer of only 4 weeks and I wanted to take the time to say just how amazed and pleased my business partner and I are with not only the product but the stand alone customer service which we have experienced has been of the highest order. Whats more important to me anyway is how friendly and genuine the guys at EKM are, they genuinely want to do all they can to help you knowing just how important our website/e-commerce site is to me and my business partners. I have had great… Read Full Review

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