Toni & Guy Reviews

Click here if this is your business
★★☆☆☆
2.1 / 5
249
27% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Toni & Guy - Ask a question now

Media Gallery for Toni & Guy

Toni & Guy
Toni & Guy
Toni & Guy

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“rude rubbish over overpriced untrained”

Written on: 02/06/2015 by ahHoughton375 (1 review written)

Can only assume as i was the last client of the day the object was to rush me out the door. Had my waist length hair cut into what should have been a Bob. I have the perfect straight hair for this style and yet despite taking a picture of a graduated bob i ended up with a hairstyle like someone's nan. Horrific unflattering and very badly cut. Had to go to another hairdresser recommended to sort it out to a much shorter version of what i had asked for. Staff were rude, unhelpful and clearly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“unimpressed ”

Written on: 01/06/2015 by 59Rodriguez (1 review written)

I've been a customer of this salon for a while so I've decided to leave my review here which also serves as a reminder for myself. First of all the team is nice and fairly helpful although expect delays sometimes. They seem to know what they are talking about and they treat customers with respect which I deeply appreciate. Every time I arrive for my appointment I get excited because they have quite a few awards around the place which is very reassuring and I always think how they will create… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“rude”

Written on: 21/05/2015 by Saundersmp153 (1 review written)

Popped to merry hill to see if they had any spare appointments for the eveving, the responce from the receiptionist (who was male) point blankley just said.. no. He didn't even check their bookings... i had to walk out the door, i was shocked, they didnt even offer to book me in for another day... theyve lost out on my custom! Looking at the reviews, good job I could'nt get an appointment!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“RIP OFF!”

Written on: 15/05/2015 by tgShields409 (1 review written)

AVOID AVOID....... over priced,rude,pretentious people obviously bored with the job, lacking in customer service and social skills… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“ORRIBLE COLOUR”

Written on: 15/05/2015

They are not professional they don t know how to do colour please don t waste money i wish u could see my hair… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Toni & Guy - Essensuals Hair Salon, Virginia Water”

Written on: 14/05/2015 by Dobsonhw396 (1 review written)

Do not use this hair salon, I went in on Saturday with a lovely shade of blond hair in good condition. Their initial attempt at full head of balayage left me with orange hair and a grey green streak down the side, two further attempts left me with sludge colour damaged dry stay like hair! Be warned!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Superb salon”

Written on: 11/05/2015 by Griffin-Altpj345 (1 review written)

I do not know why people are complaining about Toni and Guys. I first went to their Burton on Trent salon 4 weeks ago and Leon did my hair wash cut and blow dry. Great hairdresser. I have been today to the same salon for a colour cut wash and blow dry. Absolutely great. My husband says the same as me. A great hairdresser and great salon. My hair now is the best it has ever been. I think some people who are complaining about the salons are just never satisfied… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Destroyed my hair”

Written on: 09/05/2015 by Vitavir (1 review written)

I paid 210 pounds for a haircut and colour. Now I need to pay 200 pounds to fix it. I got highlights asking Daniele to blend it in so it doesn't look that it grew off. Instead all my hair is patchy, very yellow. At first I looked at it myself and I noticed a line at the back of my head. So Daniele tried to quickly fixed it. Unfortunately all my hair is patchy and colour of a duckling. Hair technician I went to today was terrified. Do not waste your time and money!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Don't waste your money!”

Written on: 08/05/2015 by izzyn1 (2 reviews written)

The complete opposite experience I was expecting @ Toni & Guy, Hereford. I booked a cut and blow dry with an Art Director @ £50 expecting to be pampered and pleased overall, but instead I left underwhelmed & unsatisfied! Do not do as I did & expect brand name & price delivers, because it doesn't. I would now only go on personal recommendations of independent hairdressers!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Jacked my hair up!”

Written on: 30/04/2015 by lblackburn91 (1 review written)

So I'm a first timer to toni&guy and I'll never in my life let them do my hair again! I paid $160 to look worse than before I came in! I walk in for my appt. at 1pm on Saturday and sit in the chair to start. I show the colorist exactly what I wanted which was a dark color with red tint in it that shows vibrantly in the sunlight. She said she'll have to lighten up some pieces so the color will take on the darker parts and she then proceeded on the process, finished with the coloring, and told… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Vitaminz's Response to lblackburn91's Review

Written on: 10/05/2015

I feel for your girl. That place is just a disaster!!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Lblackburn91's reply to Vitaminz's Comment

Written on: 14/05/2015

I'm just so upset that they treat customers like that. I should've fully researched reviews on this place because apparently it's just a trick to get your money according to ex employees AND Customers. I wish I had the time to take this situation as far as I want to but with a 1 year old son it's hard. I'll just have to bite the bullet and fix it on my own with $160 down the drain!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments
★☆☆☆☆

“Rude”

Written on: 25/04/2015 by Bluemum (1 review written)

Toni and guy Stratford staff are rude! I was left waiting in reception for ages. I had to call someone over to me who looked like I had bothered them. He called the receptionist over who Aldo looked at me like she was seriously inconvenienced her. She kept saying have you dyed your hair jet black and didn't believe me when I said no and kept quizzing me. He colourist was just as rude. Staff seemed to be chilling out rather than at work. It was overpriced and no worth dealing with the Hidious… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“TRURO salon”

Written on: 24/04/2015 by Connell226 (1 review written)

Toni and guy Truro absolute waste of time, ruined my hair, tried to cover over badly coloured roots with a "tint" manager there is an ignorant idiot - don't waste your money go to a REAL hairdresser that listens and actually cares about clients… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“WOULD NOT RECOMEND TONI AND GUY...”

Written on: 22/04/2015 by Raina250 (1 review written)

I HAVE BEEN TO 3 TONI AND GUY SALONS. THE MOST RECENT ONE, ENFIELD,SENT ME AWAY WITH A LOPSIDED CUT AND HAIR SO STATIC I COULDN'T EVEN GO SHOPPING AFTER IT LOOKED SO BAD !!!! I DON'T EVEN USUALLY SUFFER FROM STATIC ??? THE PRODUCTS HE WAS TRYING TO SELL ME WERE HORRIBLE !!!! PREVIUOS VISIT TO BRENTWOOD,AWFULL !!!!!!!!!!!!!!!!!!!! RIDICULOUS £££££ PREVIOUS VIST TO LOUGHTON,STYLIST WAS OFF SICK ,DIDN'T EVEN CALL ME EVEN THOUGH THEY HAD 3 PHONE NUMBERS FOR ME. WOULD NOT GO BACK… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Hellish doo & poor service - North Scotland”

Written on: 14/04/2015 by Eugene258 (1 review written)

First time at Toni&Guy - asked for a light brown/honey base with highlights around face/crown - I was not offered a strand test & consultation was limited. When towel came off I knew it was a mess - colour was bleach blonde on top and dark underneath. I was a badger! The colourist tried to persuade me it would calm down when toner was put in - aye-right! The cutter was just going to start cutting-I asked her to stop as was not happy with the colour, so the colourist then literally slapped on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worse ever experiance.”

Written on: 09/04/2015 by ChristinaClifford166 (1 review written)

I have booked an appt with style director to get hair cut, she didnt cut my hairs but actually chopped them off so badly that i am still quite embaressed despite its been over 6 weeks now. I wont ever recommend anyone nor thinking about going to so called WELL REKNOWN TONI AND GUY… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Toni & Guy - Cheltenham”

Written on: 07/04/2015 by meowcc (1 review written)

So I had a haircut at Toni&Guy "renowned as innovator within the hair industry with hairdressers qualified beyond industry standards". I'd never been to any of their branches before so I thought I'd give them a try. My 'senior stylist' with 13 years of hairdressing experience couldn't even give me natural looking layers or feather the ends of my hair to take the edge off. So I'm left with a shabby, slapdash, choppy haircut. Although the salon was very smart, lovely and clean, staff were… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Plymouth Toni and Guy”

Written on: 22/03/2015 by 289Schofield (1 review written)

Last Saturday I had the worst haircut I have ever had. I did have long hair down to my waist and asked for a couple inches to be cut off and my fringe cut back in below my eyebrow. I wasn't wearing my glasses during the cut and was so upset when I got back to my hotel to find my hair had been hacked off by nearly 6 inches. Absolutely disgusting. My fringe Is an inch above my eyebrow. Why do this?… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I had the worst haircut of my life at Toni and Guy...”

Written on: 18/03/2015 by 214Davidson (1 review written)

I had the worst haircut of my life at Toni and Guy Harrow. I showed a picture of style I wanted but ended up with something completely different which was un-levelled and you could see the scissors mark. Absolutely awful. Some of the staff think the salon is their social club rather than a business. Would not go there again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Nottingham salon - local BUTCHER can do a better job!!”

Written on: 13/03/2015 by ipMcLeod113 (1 review written)

Visited Nottingham salon on 2 occasions, and both times looked worse after their handy work!! The first time I asked for long layers to be cut into a bob, ended up with layers so short they were actually above my ears, looked like a mullet also had a full head of highlights, the top of my hair was fine as they were copper but underneath the highlights were white, had to go back to get them corrected, went yesterday for a fringe trim and blowdry wish I didnt bother, stylist could not be bothered… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Tony and Guy Stockport”

Written on: 07/03/2015 by 8Kerr (1 review written)

The stylist was friendly however I feel totally inexperienced. I have an absolutely dreadful cut with too short layers and not straight at the bottom it really is a disaster and because she hacked my hair too short at the top my only correction haircut it almost a crop! At the moment I look like I have lego hair with layers... I feel they charge the big prices even when they know the stylists cant cut well… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview