Toni & Guy Reviews

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Latest Reviews

★★★★★

“Excellent”

Written on: 26/08/2015 by Bridgeth1965 (1 review written)

Had my hair fixed today at Toni and Guy after a hairdresser from a different salon ruined my hair. The stylist was excellent, listened to what I wanted and did not promise any miracles but she did do miracles with my hair!! I was in there for 3 hours, she did not rush she took her time and the end result is unbelievable. Very pleased, very reasonable price and I will be returning. Can not fault the whole experience… Read Full Review

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★☆☆☆☆

“Edward sissor hands”

Written on: 16/08/2015 by Roland453 (1 review written)

I am so angry. I have just had my hair cut by a young lady in Telford. She was constainly distracted by what was going on out side. When combing my hair the sissors where so close to my face. It will only be a matter of time before she pokes someones eye out. She cut with one hand which with all my experiance in hair dressing I have never seen this. I am so disappoited.I asked her to thin the top which she didnt understand properly because it was the only time she looked at me durinmg the cut… Read Full Review

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★★★★☆

“Guildford”

Written on: 14/08/2015 by marysmith1956 (1 review written)

my first visit to a Toni & Guy salon and I am thrilled with the cut and colour ! The staff are all very friendly and there is a lovely buzz around the salon. I would thoroughly recommend Toni and Guy Guildford my hair looks amazing !… Read Full Review

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★☆☆☆☆

“AWFUL ! ! !”

Written on: 10/08/2015 by Allen435 (1 review written)

Absolute rubbish. . .even the so called senior stylist had no idea what he was doing. . .DONT WASTE YOUR MONEY… Read Full Review

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★☆☆☆☆

“Appalling - BRIGHTON”

Written on: 09/08/2015 by Sallydo (1 review written)

I treated myself to a T & G hair cut.... Which was a disaster, my layers were uneven and crooked. I had to go back and someone else 'put it right'. I have just come back from my second haircut. The lady that cut it well last time has given me a drastically crooked haircut. At £65 this is disgusting - not to mention the layers that I a trying to grow down are getting shorter and shorter each time someone has to correct the cut. AVOID!… Read Full Review

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★☆☆☆☆

“Unsatisfied”

Written on: 25/07/2015 by Haircut3510 (1 review written)

On entering the Toni and Guy salon in Merryhill I was ignored by staff members and there were no staff at reception desk either. Eventually someone took the initiative to call someone to reception after waiting around 7 minutes. I was not made to feel welcome at all and given the impression I was more of a hindrance than a customer. Infact all staff looked miserable the mood was dower and I felt like a lamb going to slaughter. The stylist did introduce himself but again looked miserable and did… Read Full Review

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★☆☆☆☆

“Worst experience at Cascais, Portugal Salon”

Written on: 24/07/2015 by McMahanbq233 (1 review written)

Worst hairdressing experience of my life. Went in for a blow-dry.. Came out 3 hours later... Late for a wedding... And I looked like I let a 10yr play with my hair for three hours. I have very normal straight hair not unruly in anyway and the girl could speak English so she understood what I asked for a wavy blow-dry... After waiting for an hour to get started and the longest wash of my hair she proceeded to twist my hair into spirals and said it would give it a nice wave.... What!? I judge… Read Full Review

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★☆☆☆☆

“Awful Experience @ Merry Hill Salon”

Written on: 23/07/2015 by Costelloyc293 (1 review written)

I was feeling a bit down in the dumps so decided to treat myself to what I thought would be a lovely haircut..well I could not have been more wrong. I found the reception staff extremely unfriendly and really wish now I ahd not booked...but decided to treat myself. I can honestly say it has got to be the worst haircut I have ever had...it is nothing like I asked for and the stylist(not sure how he could call him that as my 3 year old niece could have styled it better)did not have a clue how to… Read Full Review

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★☆☆☆☆

“WORST HAIR CUT EVER”

Written on: 21/07/2015 by 346Pugh (1 review written)

My original hairdresser unfortunately cancelled on me twice during a period of three weeks, this was due to unforeseen circumstance and could not be helped yet I had only recently had my long hair cut short and not being used to hair being out of shape got a little impatient and decided to try another hairdresser, I did on 11th July, 2015 at Tony and Guy in Reading, the worst mistake of my life. I asked if they had an experience stylist and they said they did have someone experience in cutting… Read Full Review

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★★☆☆☆

“Rude and Pretentious”

Written on: 19/07/2015 by 420Gallagher (1 review written)

Toni & Guy Buxton. Yet another pricey salon where the customer is left feeling that the "stylist" is doing them a favour. They are rude, do not listen to the customer's requirements and perform a very perfunctory service. The high charge is then justified by the title of Style Diector .... Or similar. Darling ..... Get yourself into perspective.... You cut hair , you did not just perform key hole surgery to remove my gall bladder. … Read Full Review

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★☆☆☆☆

“huge disappointment”

Written on: 12/07/2015 by seemayasmeen (1 review written)

Went to dallas academy yesterday, lady was assigned to me,  spent three and hlaf hours. Had set up an apppoitment for color, cut and highlights. Could not even get the cut, she was so slow, has left half of hair grey. Total waste of money… Read Full Review

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★☆☆☆☆

“Toni and Guy Bath - Hugely disappointing”

Written on: 26/06/2015

I visited the salon in Bath for a trim, I requested that my long hair was cut to sit on my shoulders, stylist advised he would cut 2 -3 inches off. I was left with a mid length bob, minus 5-6 inches of hair. Very upset, will not be returning. This particular stylist needs to go back to school and learn his measurements as he clearly does not have a clue! The salon is small and dingy, not what you would expect from a salon charging £50 plus for a cut and blow dry… Read Full Review

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★☆☆☆☆

“tony and guy Stockport VERY DISAPPOINTED ! !”

Written on: 20/06/2015 by Leachqw420 (1 review written)

Overpriced and under qualified. . I thought I would push the boat out and treat myself to a good haircut for my holiday at Tony and Guy, the stylist (if you could call her that) seemed to understand what I wanted, I only have short hair what could go wrong? everything...far too short on the crown and so uneven one side to the other, what a mess... I went back in today to complain and she (the stylist) was at reception I told her I wasnt happy about what she had done and she didnt bat an eyelid… Read Full Review

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★☆☆☆☆

“Deplorable treatment”

Written on: 09/06/2015 by Focil (1 review written)

Recently I travelled to Brisbane, with my wife, to attend one of the most wonderful events of our lives, the marriage of our son to his beautiful bride. As you can no doubt appreciate the lead up to a monumental event such as this is one of excitement and trepidation. There are extremely important things to consider as the parent’s of the groom, and some of those things are what to wear and, for my wife, how and where she will get her hair done. My wife spent many hours excitedly scouring… Read Full Review

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★★★★★

“Toni and guy Brent Cross-Amazing!”

Written on: 04/06/2015

I really can't speak for the whole team, but I went into toni and guy brent cross over 3 years ago now after a disastrous attempt at colouring my own hair. Gen spent nearly eight hours fixing it for me (staying until the shopping centre was shutting/shut!), and did the same thing again not long after. After promising to never do that to myself again, ive returned to her twice a year for a colour fix since. It hasnt always gone to plan but shes spent hours fixing it to exactly what i wanted… Read Full Review

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★☆☆☆☆

“rude rubbish over overpriced untrained”

Written on: 02/06/2015 by ahHoughton375 (1 review written)

Can only assume as i was the last client of the day the object was to rush me out the door. Had my waist length hair cut into what should have been a Bob. I have the perfect straight hair for this style and yet despite taking a picture of a graduated bob i ended up with a hairstyle like someone's nan. Horrific unflattering and very badly cut. Had to go to another hairdresser recommended to sort it out to a much shorter version of what i had asked for. Staff were rude, unhelpful and clearly… Read Full Review

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★★☆☆☆

“unimpressed ”

Written on: 01/06/2015 by 59Rodriguez (1 review written)

I've been a customer of this salon for a while so I've decided to leave my review here which also serves as a reminder for myself. First of all the team is nice and fairly helpful although expect delays sometimes. They seem to know what they are talking about and they treat customers with respect which I deeply appreciate. Every time I arrive for my appointment I get excited because they have quite a few awards around the place which is very reassuring and I always think how they will create… Read Full Review

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★☆☆☆☆

“rude”

Written on: 21/05/2015 by Saundersmp153 (1 review written)

Popped to merry hill to see if they had any spare appointments for the eveving, the responce from the receiptionist (who was male) point blankley just said.. no. He didn't even check their bookings... i had to walk out the door, i was shocked, they didnt even offer to book me in for another day... theyve lost out on my custom! Looking at the reviews, good job I could'nt get an appointment!… Read Full Review

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★☆☆☆☆

“RIP OFF!”

Written on: 15/05/2015 by tgShields409 (1 review written)

AVOID AVOID....... over priced,rude,pretentious people obviously bored with the job, lacking in customer service and social skills… Read Full Review

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★☆☆☆☆

“ORRIBLE COLOUR”

Written on: 15/05/2015

They are not professional they don t know how to do colour please don t waste money i wish u could see my hair… Read Full Review

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