Toni & Guy Reviews

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★★☆☆☆
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Toni & Guy
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Latest Reviews

★☆☆☆☆
Toni & Guy

“Worst experience ever”

Written on: 19/07/2014 by oksana.dzhalalyants (1 review written)

Had worst experience ever!!! Hair dresser picked wrong color and now my hair roots completely different from the rest of hair! Simple layers for hair cut seemed foreign to the dresser, she had no clue what she was doing!!! Definitely wrong technique when applying hair color. Another customer next to me had unpleasant experience as well!!! If you care the way you look, please avoid this please, because definitely will regret! Another tip, if you pay for discounted service through Groupon, will… Read Full Review

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★☆☆☆☆
Toni & Guy

“dreadful! ”

Written on: 15/07/2014 by ESPANYA (1 review written)

I have just left been at the branch in Liverpool Street station and had the worst service ever for 54 pounds!! The blowdry is awful. It looks i just woke up from bed! It is so bad that I cannot see the actual shape of the haircut itself which I hope will be better...my scalp is itchy and feels dirty as she used so much products and applied a mousse (tones of it) on my roots...so when i get home I will have to wash my hair again!! I will never go back there again. With those prices one expects a… Read Full Review

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★☆☆☆☆
Toni & Guy

“Worst hair cut I've ever had”

Written on: 06/07/2014

Booked into have a haircut in the didsbury branch, worst haircut I've have had. Stylist didn't even straighten my hair after telling her I always use straighteners, had to straighten it myself which now means I have uneven hair at the back due to lazy work and slack hairdressing. Wouldn't go back and I would recommend… Read Full Review

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★★★★★
Toni & Guy

“T&G Stockton Heath Warrington”

Written on: 04/07/2014 by NelsonDobson (1 review written)

On entering T&G Stockton Heath the Receptionist is friendly & attentive. Everyone from jnrs to the senior staff are friendly & very professional. If the stylist is unavailable I have been more than happy to have another stylist cut my hair; all the staff are creative & trained a very high standard. Can't say much more than...."best haircut ever" … Read Full Review

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★☆☆☆☆
Toni & Guy

“Straightening”

Written on: 30/06/2014 by Leon461 (1 review written)

Went to enquire about Keratin straightening and although very expensive was told enough to believe it would work - different story once I was in the chair, was then told it would not straighten. This cost £175 for nothing and did not even improve the condition. Will never go back!… Read Full Review

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★☆☆☆☆
Toni & Guy

“Awful and arrogant”

Written on: 22/06/2014 by McCulloughut125 (1 review written)

I went to the Westfield Toni and Guy salon in Shepherds Bush. After never being given the haircut i wanted over years of disappointment with hairdressers, i had brought a photo of the desired haircut, which i showed to the stylist in charge of me. He quickly looked at it and very confidently said he would not need to look at it anymore . I felt quite reassured by his confidence . Alas the result had nothing to do with the picture and when i timidly tried to convey my opinion to the stylist… Read Full Review

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★★☆☆☆
Toni & Guy

“Not an enjoyable experience - Ormskirk Sslon”

Written on: 20/06/2014 by Jaquan199 (1 review written)

Went to Toni&Guy yesterday for my first time and it was very poor customer service. The staff were miserable to begin with which set the tone for my visit, then was given no option for any reading material, so had to sit, just watching, while the stylist did my hair. My hair looked good in the end, but realised when I got home that about a 1cm chunck of hair at the front was longer than the rest and had been missed. As it was my first time my price was discounted 25%, however my overall… Read Full Review

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★☆☆☆☆
Toni & Guy

“Very bad experience ever”

Written on: 16/06/2014 by lavanya.rahul.33 (1 review written)

I hate this place((Vijaya Forum Mall, Vadapalani). They were very harsh on me and they asked me to leave the place after examining my hair and they said that I have nits(prescribing medicine for that). Oh God, they can only destroy nits with heat and there will be no chance of spreading. They don't even know this. I have seen Tony and Guy Adyar and been there so many times but I feel that here in Vadapalani make you feel so less self esteemed. I got a groupon voucher for 4999 INR for hair… Read Full Review

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★☆☆☆☆
Toni & Guy

“Doncaster Salon - Poor Customer Service”

Written on: 15/06/2014

My teenage daughter was overcharged and as a student every penny counts! I contacted the salon and the girl who'd done her hair was very rude to me on the phone! She didn't even have the courtesy to apologise! They agreed to refund the difference. However, I complained about their service on their Facebook page and I received a phone call from one of the directors who was very apologetic. He informed me that this member of staff was leaving and I agreed to give them another chance. He… Read Full Review

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★★☆☆☆
Toni & Guy

“TELFORD T & G - poor customer service”

Written on: 10/06/2014

The Telford salon lets Toni and Guy down. There are some nice, friendly members of staff but then there are others who have very poor customer service. One of whom is intimidating, unfriendly and plain rude. When i asked her to put loose waves in my hair she said "what do you mean a wave?" and made me feel extremely patronised and went on to show me the difference between a wave and a curl! I was then told that waves would involve the use of straightening irons, would cost an extra £46 and… Read Full Review

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★☆☆☆☆
Toni & Guy

“Avoid Cheltenham at all costs!! ”

Written on: 07/06/2014 by BrielleSnyder388 (1 review written)

Had a hair colour nightmare - hair overbleached and chemically damaged (told the colourist I wanted warm caramel and chocolate colours - I'm a brunette). My dark is naturally glossy, now looks like it's been set on fire. I'm disgusted at the apathetic attitude of the salon to make it right. Made to feel like I'm in the wrong! Upset, sorely disappointed and £163 out of pocket. June 2014. Used to be a massive fan of Toni & Guy. Never again… Read Full Review

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★★☆☆☆
Toni & Guy

“Worst hair color:(”

Written on: 02/06/2014 by cpMcKinney464 (1 review written)

I had a worst hair color done at Toni&Guy. Some of my hair fall off and the color was terrible. I felt so angry! I can do much better job than the hairstylist… Read Full Review

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★☆☆☆☆
Toni & Guy

“JACKSONVILLE TONI AND GUY-TERRIBLE”

Written on: 31/05/2014 by Mosimo (1 review written)

It was a terrible experience . The place was empty pretty much 2 Saturdays in a row and I don't think they can afford to lose any customers whatsoever or have a person giving bad recommendations. . Was pretty much told when I left the salon That by me leaving was saying I was happy and if I came back would be charged additional fee ..I thought the hair business was all about keeping returning customers...Which is not the case at this salon...They would not even give me a number to make a… Read Full Review

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★☆☆☆☆
Toni & Guy

“Tony and Guy Stratford City - Never Ever Again”

Written on: 28/05/2014 by ZacheryWade (1 review written)

I must say quite disappointed. Never been in Tony and Guy Salon. But always wanted to use their stylist service. As i heard that they are very good what they do and it is well known brand. But not in here! made a bd treatment as a present for myself. And I regret it now. I was not welcomed there at all as it seemed receptionist was busy on Whatsapp chatting with friends. Then advice what service I should use was very poor either. I wanted to change my hairstyle so I thought I came to the right… Read Full Review

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★☆☆☆☆
Toni & Guy

“Dreadful experience and overpriced for poor service”

Written on: 24/05/2014 by YosefRoberts (1 review written)

Don't go to Toni and Guy in Hertford. They don't offer a professional service. I had roots coloured for £58. I came out with my clothes soaking wet and my forehead dyed. They don't use a barrier cream as you would expect. No decent magazines to read while you wait, only three month old well thumbed weekly gossip rags. Staff are friendly but overall this place is a no stars salon at five star prices… Read Full Review

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★★★★☆
Toni & Guy

“Get your hair just right”

Written on: 23/05/2014 by JoJoanne (1 review written)

After a few bad hair cuts it was nice to get back on track with "Will" at Toni and Guy Brighton Uk. He was absolutely brilliant and such good fun to chat to. as always with the bigger salons just ignore the receptionists at the end of the day they are not who is cutting your hair, you are just contributing to their wages so really what right do they have. Tanks again Will, i Will be back… Read Full Review

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★★☆☆☆
Toni & Guy

“Tony and guy enfield”

Written on: 23/04/2014

Got my hair cut at tony and guy in enfield. Don't recommend it got a very bad hair cut and stylist was miserable… Read Full Review

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Addoni32's Comment

Written on: 03/05/2014

I have been going to this branch for many years and have always been happy with my hair and the service I have received there.

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★☆☆☆☆
Toni & Guy

“Terrible experience”

Written on: 21/04/2014 by Baylee475 (1 review written)

In my own entire history of haircuts(in different countries and with barbers and hairstylists of all ages and experiences), no stylist or barber ever had a problem in understanding this very simple sentence.. short on the sides and medium on the top..just try not to make the face look round..And this being the most expensive salon i have been to in a few years now. thought there would not be any need to worry. but hey.. NOOOO..the lady started cutting short on the sides, then went to the hair… Read Full Review

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★★★★★
Toni & Guy

“Preston ”

Written on: 17/04/2014

Went to have my hair dyed for the first time yesterday. Julie did it. Really pleased. Everyone is so friendly and professional. Love the massage chair. Very busy hair salon but still made me feel special. I was a little nervous as I've never dyed my hair before but she explained the process and what was best for me… Read Full Review

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★☆☆☆☆
Toni & Guy

“toni and guy BURY LANCASHIRE ”

Written on: 11/04/2014 by Arielleg409 (1 review written)

Ive paid for a restyle because im going away. I asked for the senior art tech because i wanted it really nice. This guy didnt have a clue what he was doing. i have walked out with layers that dont even match. More on one side to the other and it actually looks worse than what i started with.He ironed my hair so flat that i couldnt even tell what the layers were like until i got home and washed it! Really disappointing. Do not go there. totally unproffessional. dont have a clue how to cut hair… Read Full Review

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