Toni & Guy Reviews

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Plymouth Toni and Guy”

Written on: 22/03/2015 by 289Schofield (1 review written)

Last Saturday I had the worst haircut I have ever had. I did have long hair down to my waist and asked for a couple inches to be cut off and my fringe cut back in below my eyebrow. I wasn't wearing my glasses during the cut and was so upset when I got back to my hotel to find my hair had been hacked off by nearly 6 inches. Absolutely disgusting. My fringe Is an inch above my eyebrow. Why do this?… Read Full Review

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★☆☆☆☆

“I had the worst haircut of my life at Toni and Guy...”

Written on: 18/03/2015 by 214Davidson (1 review written)

I had the worst haircut of my life at Toni and Guy Harrow. I showed a picture of style I wanted but ended up with something completely different which was un-levelled and you could see the scissors mark. Absolutely awful. Some of the staff think the salon is their social club rather than a business. Would not go there again… Read Full Review

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★☆☆☆☆

“Nottingham salon - local BUTCHER can do a better job!!”

Written on: 13/03/2015 by ipMcLeod113 (1 review written)

Visited Nottingham salon on 2 occasions, and both times looked worse after their handy work!! The first time I asked for long layers to be cut into a bob, ended up with layers so short they were actually above my ears, looked like a mullet also had a full head of highlights, the top of my hair was fine as they were copper but underneath the highlights were white, had to go back to get them corrected, went yesterday for a fringe trim and blowdry wish I didnt bother, stylist could not be bothered… Read Full Review

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★☆☆☆☆

“Tony and Guy Stockport”

Written on: 07/03/2015 by 8Kerr (1 review written)

The stylist was friendly however I feel totally inexperienced. I have an absolutely dreadful cut with too short layers and not straight at the bottom it really is a disaster and because she hacked my hair too short at the top my only correction haircut it almost a crop! At the moment I look like I have lego hair with layers... I feel they charge the big prices even when they know the stylists cant cut well… Read Full Review

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★☆☆☆☆

“Toni and guy bluewater', waste of money”

Written on: 26/02/2015 by Milliewall (1 review written)

Went to the salon for the first time. Asked for a layered haircut, which I normally have done without a problem at other salons. Whole process (wash/dry/cut) took all but 20-25 mins. Only had about an inch cut off my hair and no layers whatsoever. When I enquired whether she had done the haircut I was told my hair was too thin! Rubbish. If this had been the case you would surely have mentioned it before you started cutting. Came home totally disappointed. To top it of the hair is shorter on one… Read Full Review

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★★★★★

“An excellent haircut by Marcel”

Written on: 18/02/2015 by noor786 (1 review written)

After having shopped around all over London, I have finally found the hairdresser that I have been looking for. I recently went to T&G in Canary Wharf and chose Marcel (Style Director). He was brilliant. Excellent at cutting long hair and advising the best style suited to your face structure. I strongly recommend Marcel if you do not want to be disappointed A great hair cut! N… Read Full Review

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★☆☆☆☆

“Manager can't layer hair”

Written on: 03/02/2015 by Schoolrunhairdisaster (1 review written)

So it's took me years to grow my long hair, and in one session at the hairdressers all this hard work was diminished. I went to Toni and guy in basildon for highlights and a cut. The girl who did my highlights was lovely and done a great job, but I had to wait around after my colour for 40 mins for the manager to show up to do my cut, as that's who I was booked in with . When he finally showed up I told him I wanted some layers put in ends of hair as I do the school run and ty my hair up quite… Read Full Review

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Schoolrunhairdisaster's Response to Schoolrunhairdisaster's Review

Written on: 13/02/2015

Following on from the above - I've found a great mobile home hairdresser, and she sorted my horrendous layers out, she could not believe the state of my hair - what a diamond, at a mear £15. She evened layers out and done the best she cld without thining my hair out even more - I've just got to let it grow for another couple of months then hopefully she can keep working on it to get it corrected.

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★☆☆☆☆

“Overpriced for bad expertise”

Written on: 01/02/2015 by Westrw135 (1 review written)

Went in the one in enfield for the first time.expected a lot.staffs are really nice.paid £110 despite the agreed price was £105.the colour was ok but the girl cutting my hair didnt know what she was doing.i keep giving her instructions and she keep insisting and not listening to my suggestions When i got home the blow dry was over despite asking for a straight blow dry.my hair is bad to how it looked but different lengths n my fringe looks like a rats tail.im really dissapointed.WELL Really… Read Full Review

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★☆☆☆☆

“Warrington Branch Manager”

Written on: 28/01/2015 by TerranceHunt (1 review written)

The Manager of this Branch is rude and abrupt and I would never go back there which is sad as they have one of the best female cutters I have ever been too. Have now gone to Johnson and Johnson where you get treated with respect… Read Full Review

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★☆☆☆☆

“Dont expect much”

Written on: 16/01/2015 by Rosejq390 (1 review written)

I purchased a Groupon for $85.00 which included style, highlights. I paid an extra $45.00 for the base color. It took 2.5 hours for the color and the highlights and I have short hair. The style was non existent. I didn't see many people with short hair there so they are obviously not good short hair cutters. The stylist just cut the tiniest bit off and my style was already outgrown, so it doesn't even show that I had a hair cut. He kept telling me what a great cut I had which just… Read Full Review

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★★★★★

“Great haircut and colour.”

Written on: 06/01/2015 by Gerryloveday1 (1 review written)

Went to Toni and Guy Braintree. I had previously been going to London for cut and colour They made a fantastic job of cut and colour and they took their time to make sure I was happy. Will be coming back to you again. Thank you… Read Full Review

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★★★☆☆

“Interrogation by Hairdresser in Toni and Guy!!”

Written on: 26/12/2014 by Jovannyc211 (1 review written)

Normally I don't write reviews but I felt the experience warranted it. I had my hair done at the salon in Didsbury - what an uncomfortable experience. The receptionist greeted me (fine), I spoke to the hairdresser about what I wanted and then had my hair washed - the head massage was great BUT where was the wonderful conditioner to nourish my dry strands?? Now - the Hairdresser. She started off with small talk and then - where do you live, how many children have you got, what brought you to… Read Full Review

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★★★★★

“its got a very freindly team”

Written on: 22/12/2014 by Bruceoj372 (1 review written)

Its the best hairdressing salon I have ever been to and I have been to many different hair dressing salons all over Kent. … Read Full Review

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★☆☆☆☆

“They gave me a mullet! ”

Written on: 13/12/2014 by Carr499 (1 review written)

I visited the Maidstone branch of Toni and guy, a decision that is going to take a long time to grow out! I asked for a trim, and what I got is a mullett! My husband says I look like rod Stewart! I will never go to this shop again. Staff were rude, and didn't care about the customer, all far too busy gewing gum and looking at them selves In the mirror!… Read Full Review

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★☆☆☆☆

“Rudest staff EVER!”

Written on: 13/12/2014 by EllaJarvis98 (1 review written)

Went to T&G Maidstone. Waited 30 minutes before even being acknowledged. Not offered tea, coffee or even water. Staff chatting to each other about alcohol and what they got up to the night before Manager was a 50 year old dressed like she was 18. Unhelpful, rude Will never go back… Read Full Review

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★☆☆☆☆

“Horrible!”

Written on: 02/12/2014 by Olivia138 (1 review written)

I had been to toni and guy today to get my highlights done. firstly I had chosen a colour with the consultant but unfortunately he did not have it recorded with him. Today I had to chose another colour and I chosed a rich chocolate for full hair along with caramel highlight. I asked the consultant if it would come out the same way it was shown on the book and she said yes. when she put the colour and washed my hair, It was the most horrible colour ever. there were no highlights that could be… Read Full Review

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★★★★★

“absolutely brilliant”

Written on: 27/11/2014 by Jaliyahp7 (1 review written)

I got my hair done by a guy at carlisle, i'd had the haircut from hell at another salon and it was in awful not even wanting to leave the house condition it needed rescuing and he was properly AMAZING AMAZING He didn't make fun of it he was so clever and so gentle and he suggested what to do and he was so easy to trust and i'm so glad i did because my hair's just gorgeous now, it's soft and shiny and trendy and i even look slimmer??! I'm amazed. That man's a genius an absolute genius and all… Read Full Review

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★☆☆☆☆

“Customer service?”

Written on: 19/11/2014 by JabariMedeiros (1 review written)

Will not be going back there. Staff too up themselves to deal with customers. , when I suggested what I wanted was told "oh we don't do that here" excuse me ? I am the customer. Was there for an hour before I was asked "do you want anything" well a cup of coffee if it's not too much trouble. Staff chewing gum, on their phones and to top it all the toilet smelt like a urinal. Where is the staff training? Where is the manager? Two young girls stood at the basins doing nothing for a whole… Read Full Review

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★☆☆☆☆

“No idea about layers or wavy hair”

Written on: 14/11/2014 by Lyonsqu15 (1 review written)

Toni & Guy on Kensington Church Street - asked for a hairdresser who has experience with curly/wavy thick hair. Explained how I usually wear it and what I do, specified the length etc. When I came out I wondered whether he had slept through the whole chat and I seriously doubt that he has any experience with thick wavy hair. I got a straight hair haircut, the layers are all over the place and now that I have washed it myself and styled the way I would usually do, it looks awful. Will have to… Read Full Review

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★☆☆☆☆

“Horrendous haircut”

Written on: 05/11/2014 by Mich10 (1 review written)

My daughter went to toni & guy for the ultimate stain experience like they say she has long hair the whole process of wash extra treatment for £15 cut & blow dry in less than 25 min & OMG what a state they have left her hair in uneven cut lumps missing where hair should be long I have emailed a complaint to see what they say dreadful experience left my daughter in tears… Read Full Review

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