Toni & Guy Reviews

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★★☆☆☆
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Toni & Guy
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Latest Reviews

★★★★★
Toni & Guy

“its got a very freindly team”

Written on: 22/12/2014 by Bruceoj372 (1 review written)

Its the best hairdressing salon I have ever been to and I have been to many different hair dressing salons all over Kent. … Read Full Review

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★☆☆☆☆
Toni & Guy

“They gave me a mullet! ”

Written on: 13/12/2014 by Carr499 (1 review written)

I visited the Maidstone branch of Toni and guy, a decision that is going to take a long time to grow out! I asked for a trim, and what I got is a mullett! My husband says I look like rod Stewart! I will never go to this shop again. Staff were rude, and didn't care about the customer, all far too busy gewing gum and looking at them selves In the mirror!… Read Full Review

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★☆☆☆☆
Toni & Guy

“Rudest staff EVER!”

Written on: 13/12/2014 by EllaJarvis98 (1 review written)

Went to T&G Maidstone. Waited 30 minutes before even being acknowledged. Not offered tea, coffee or even water. Staff chatting to each other about alcohol and what they got up to the night before Manager was a 50 year old dressed like she was 18. Unhelpful, rude Will never go back… Read Full Review

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★☆☆☆☆
Toni & Guy

“Horrible!”

Written on: 02/12/2014 by Olivia138 (1 review written)

I had been to toni and guy today to get my highlights done. firstly I had chosen a colour with the consultant but unfortunately he did not have it recorded with him. Today I had to chose another colour and I chosed a rich chocolate for full hair along with caramel highlight. I asked the consultant if it would come out the same way it was shown on the book and she said yes. when she put the colour and washed my hair, It was the most horrible colour ever. there were no highlights that could be… Read Full Review

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★★★★★
Toni & Guy

“absolutely brilliant”

Written on: 27/11/2014 by Jaliyahp7 (1 review written)

I got my hair done by a guy at carlisle, i'd had the haircut from hell at another salon and it was in awful not even wanting to leave the house condition it needed rescuing and he was properly AMAZING AMAZING He didn't make fun of it he was so clever and so gentle and he suggested what to do and he was so easy to trust and i'm so glad i did because my hair's just gorgeous now, it's soft and shiny and trendy and i even look slimmer??! I'm amazed. That man's a genius an absolute genius and all… Read Full Review

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★☆☆☆☆
Toni & Guy

“Customer service?”

Written on: 19/11/2014 by JabariMedeiros (1 review written)

Will not be going back there. Staff too up themselves to deal with customers. , when I suggested what I wanted was told "oh we don't do that here" excuse me ? I am the customer. Was there for an hour before I was asked "do you want anything" well a cup of coffee if it's not too much trouble. Staff chewing gum, on their phones and to top it all the toilet smelt like a urinal. Where is the staff training? Where is the manager? Two young girls stood at the basins doing nothing for a whole… Read Full Review

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★☆☆☆☆
Toni & Guy

“No idea about layers or wavy hair”

Written on: 14/11/2014 by Lyonsqu15 (1 review written)

Toni & Guy on Kensington Church Street - asked for a hairdresser who has experience with curly/wavy thick hair. Explained how I usually wear it and what I do, specified the length etc. When I came out I wondered whether he had slept through the whole chat and I seriously doubt that he has any experience with thick wavy hair. I got a straight hair haircut, the layers are all over the place and now that I have washed it myself and styled the way I would usually do, it looks awful. Will have to… Read Full Review

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★☆☆☆☆
Toni & Guy

“Horrendous haircut”

Written on: 05/11/2014 by Mich10 (1 review written)

My daughter went to toni & guy for the ultimate stain experience like they say she has long hair the whole process of wash extra treatment for £15 cut & blow dry in less than 25 min & OMG what a state they have left her hair in uneven cut lumps missing where hair should be long I have emailed a complaint to see what they say dreadful experience left my daughter in tears… Read Full Review

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★☆☆☆☆
Toni & Guy

“Worst Colour/Service Ever”

Written on: 05/11/2014 by xkHurley367 (1 review written)

Paid almost £150 for a colour and trim for a top stylist. Told colour stylist the colour I wanted from a colour chart. All through the procedure I was told not to panic as I was worried at the colour, and was told. When dry it would be ok. When dry, I had aged over 20years, I looked like a bright yellow daffodil at the roots and a brassy blonde at the ends. I was in the salon 4hours and when I got home my families reaction was, "did they pay you to have it done". Complained, went back for… Read Full Review

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★★★★★
Toni & Guy

“Toni and Guy Curzon Street, amazing ”

Written on: 31/10/2014 by beckybb (1 review written)

I was so nervous to have my hair done as I wanted a complete change, I visited Curzon street where I met a lovely colorist and cutter who made me feel very welcome. They were very understanding that I was nervous due to a few disasters in the past. They both spoke in depth about different ideas and what may or may not suit me. After my consultation I was more than please to book in with them both. I returned to the salon the following week to have my hair done, I have to say I am extremely… Read Full Review

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★★★★★
Toni & Guy

“Jemma at Lincoln ”

Written on: 29/10/2014 by Cheryl11370 (1 review written)

I was picked to be a model for Jemma to cut a graduated bob and I have to say she is amazing! A credit to ur Lincoln branch and the whole company!! She couldn't do enough for me, was pleasant even after I put my foot in my mouth (lol) she made me feel relaxed and at home, she is the best hair washer I've ever had, brilliant head massage alleviated a stress headache I've had for 4 days and the ur is insanely good!!! Keep up the good work Jemma ur a star!! Thank you!!… Read Full Review

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★☆☆☆☆
Toni & Guy

“Worst value for money”

Written on: 29/10/2014 by Lucha (1 review written)

I went yesterday for my birthday to get a simple trim and a bouncy hairstyle, One thing I know from working in 5 different salons is the shampooing process must be done twice to assure the hair completely cleansed, and it should be the best part of it all. It took just 5 minutes for the shampooist to wash my hair, condition and massage. I never felt so rushed in my life before, didn't enjoy it one bit and that's the part I always look forward to. The hairstylist looked like she didn't know… Read Full Review

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★★★☆☆
Toni & Guy

“unpredictable”

Written on: 26/10/2014 by MissIM (1 review written)

Tony and Guys salon in Brighton is a bit of hit and miss, undoubtedly they are good at the job, but you are not guaranteed if someone picks up a phone, today is Sunday, they should be open from 10:30, phone still has automated message "salon is now closed, our opening ours are Monday to Saturday ... Sunday from 10:30 am", well is now 11:40 and they are still closed, and before anyone doubts I have moved the clocks. They always try to rush towards the end of the hair styling, to get you out… Read Full Review

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★☆☆☆☆
Toni & Guy

“Very poor”

Written on: 14/10/2014 by Darnell1957 (1 review written)

The girl doing my colour was back and forth helping someone else, I had paid for top colourist , I was left and left it was very upsetting. The cut don't by top stylist was just trim what had been done before far too much product put on my hair . The whole experience was terrible and for it I paid £150.00. Also I thought 4 on reception doing nothing when customers left while stylists were helping other stylist looked very bad… Read Full Review

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Frankymain's Comment

Written on: 24/10/2014

Upsetting??? Grow up life ain't as sad as your review

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★☆☆☆☆
Toni & Guy

“Not happy”

Written on: 12/10/2014 by CarolineGorman279 (1 review written)

I have long thick hair. I told the stylist I want a tidy up not too much length taken off and I like my thick hair. The stylist chopped all my hair and made it thin when I told her not to. Stylist should listen to what the customer wants doing not what they feel like doing… Read Full Review

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★☆☆☆☆
Toni & Guy

“Unjustified price, be carefull!”

Written on: 04/10/2014 by CollinHodges (1 review written)

Very disappointed with the hairdresser I had in their Soho salong, quite cold person. T&G have a price list according to the degree of experience of the staff. Mine was a stylist (fisrt level) and he charged me for a "Director" cut level (two degrees higher!) on the ground that my hair was very long. That is cheating. On top of that, he charged me more also for topping up the product he was using for my color. He added "color top up" charge twice to the final bill. Finally, a week later I… Read Full Review

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★☆☆☆☆
Toni & Guy

“Wrost customer service ”

Written on: 23/09/2014 by Haley29 (1 review written)

I went for a hair cut and blow dry with one of the top stylist at their canary wharf branch. When i left the salon i had one side short and the other long. On top of that the service was horrendous. I paid 75 pounds to be treated like that. Rubbish service and a waste of time… Read Full Review

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★★★★★
Toni & Guy

“Toni & Guy Guildford - Excellent!”

Written on: 10/09/2014 by James841 (1 review written)

I usually cut my own hair but have a wedding to go to this weekend so thought I would make an effort and take a shot with Toni and Guy as they were doing an introductory offer. I was greeted by friendly and attentive staff, the atmosphere was excellent. Well staffed - busy - and all working hard and engaging in conversations with their clients. Lot's of laughter going on! Very nice. The girl who washed my hair was new but very friendly and professional. Eve (brilliant!) cut my hair exactly how… Read Full Review

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★★★★★
Toni & Guy

“The Manager in Exeter is super amazing”

Written on: 08/09/2014 by IvyBarr (1 review written)

Had quite a few off putting experiences with hairdressers in the past.  The manager in T&G Exeter is fabulous with color. Now that I learned that she is also the manager she means even more to me as a customer. It means that she is responsible for the fantastic atmosphere in the shop, it's hygiene and great team of people surrounding her. Thank you and just wanted people to know:)… Read Full Review

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★☆☆☆☆
Toni & Guy

“Booked for a colour consultation merry hill”

Written on: 08/09/2014 by 251Leslie (1 review written)

Never got in the door really 10 second ( not exaggerating) comment from behind the till, didn't even ask what I wanted, told me what colour he'd go, threw me a card wih his name and when I asked when I could have it done said not till end of September.exceptionally poor service, I went to salon next door but one and sorted! They lost a customer… Read Full Review

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