Toni & Guy Reviews

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Latest Reviews

★☆☆☆☆

“Im to busy”

Written on: 21/04/2016 by JoseHead (1 review written)

Tony&Guy appointment had consultation patch test done a ok cant wait for my new full head high lights sat down and stylist discuss my requirements while she was back and forth to another client bearing in mind it takes a long time for full head high lights then off she goes back again ten minutes gone by she checked diary and decided she hasn't got the time to do my high lights and grey roots , but I had an appointment and she wanted to leave my roots as the are well excuse me but im not paying… Read Full Review

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★☆☆☆☆

“Worst equipped staff”

Written on: 14/04/2016

Don't have any experience in basic hair cutting. Poor service… Read Full Review

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Jemma877811's Comment

Written on: 29/04/2016

They are not at all. These service was great. My hair was very nice and looked wonderful.

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★★☆☆☆

“Poorly run branch.”

Written on: 08/04/2016 by Sanchezpv20 (1 review written)

Poorly ran branch. Some staff (not all) show little effort or care. Appointments cancelled without notice. Staff chatting to themselves. Big difference from Cambridge T&G which is managed much more professionally. There are a couple of really talented stylist here, who are being let down by the manager and other staff. Love T&G but not in Pererborough… Read Full Review

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★☆☆☆☆

“Loyalty counts for nothing arrogant store...”

Written on: 28/03/2016 by Avery302 (1 review written)

Being a loyal customer has no meaning for the brent cross branch. They take your money and treat you like garbage. The manager is so arrogant that they can't be bothered to face customers when they have a complaint, even though she was stood just yards from me. First they give you the wrong information on the phone and tell you to turn up for appointments without booking, apparently this is because you can get a discount, at no point did I ask for one. When you do turn up you have to wait 3… Read Full Review

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★☆☆☆☆

“Save your money and your hair !!”

Written on: 01/03/2016 by GillianN (1 review written)

I went to Toni & Guy in Braintree, Essex to correct my hair after my colour went wrong at another salon. I chose Toni & Guy Braintree as they are 'supposed' to be the best. I spoke to the Technical Director who assured me that she could get my colour the way I really wanted it ......... I decided to book with her and pay the extra so that it was as good as it could be, but unfortunately I couldn't have been more wrong ! After the first attempt I returned home with ginger hair ! (No offence to… Read Full Review

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★☆☆☆☆

“Not what you would expect..”

Written on: 16/02/2016

I visited the salon in Birmingham West Midlands. Worst decision of my life. I went there ready to be advised if to get a short haircut or not. As I was the last customer for the day, unfortunately the hairstilist had no vision or disposition for advice, even based on my face tipe, as I was begging for one. Pulled my pinterest list of what I was aspiring towards and picked something from the list. The haircut was so bad and so much shorter that the hairdresser had to apologise for the front… Read Full Review

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★☆☆☆☆

“Not what you would expect..”

Written on: 16/02/2016

I visited the salon in Birmingham West Midlands. Worst decision of my life. I went there ready to be advised if to get a short haircut or not. As I was the last customer for the day, unfortunately the hairstilist had no vision or disposition for advice, even based on my face tipe, as I was begging for one. Pulled my pinterest list of what I was aspiring towards and picked something from the list. The haircut was so bad and so much shorter that the hairdresser had to apologise for the front… Read Full Review

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★☆☆☆☆

“worst cut ever,cant do a thing with it.”

Written on: 11/02/2016 by Arnold23 (1 review written)

Awful service from start to finish the stylist needed more training before being let lose on clients. Did everything I asked her not to a complete and utter disaster and extremely overpriced. I thought going to t&g id get what I wanted would never ever go back would never recommend to family and friends… Read Full Review

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★☆☆☆☆

“Ask and you'll get the opposite of what you want”

Written on: 08/02/2016

I've been to Toni and Guy in the past, albeit in another town a few years back and was pleased with my hairstylist then. So I expected the same excellent results at Stockport. How wrong I was. After showing the stylist 2 pictures AND describing what I wanted, that is, my hair thinned out, with all round choppy layers he gave me the opposite. Hardly any layers, not choppy and blow dried in a bouncy style when the photo clearly showed a more tousled bed head look. I can only assume the guy… Read Full Review

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★☆☆☆☆

“No thanks. I will not be returning here after being...”

Written on: 04/02/2016 by samr23 (5 reviews written)

No thanks. I will not be returning here after being questioned and bombarded with comments about my hair and my looks… Read Full Review

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★☆☆☆☆

“Wanted blonde got pink And a chemical burn”

Written on: 18/01/2016 by Kaliv51 (1 review written)

This review is for Chichester Toni and Guy. I have a scalp bleach and wanted white blond hair. I have had this at other Toni and Guys and been very satisfied. Liked the cut , but then the colourist started. I knew it wasn't going well when I left the sink and could see my hair was grey not blond...with a very pink tinge. Explaining that I couldn't go to work with pin hair, the colourist was persuaded to rinse out the toner....to a slightly less obvious pink. To add insult to injury I was… Read Full Review

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★☆☆☆☆

“Won't be going back!”

Written on: 16/01/2016 by ShayleeCurtis351 (1 review written)

I have to say I was immensely disappointed by the unprofessionalism of my stylist upon what was my first (and now last) visit to Toni & Guy. My stylist - who would walk away mid conversation without pardoning herself (seriously lacked in manners) - spent the entirety of our conversations trying to sell her services and the products they sell in store to me, bombarding me with scientific babble about the fibres of my hair and telling me how bad my highlights and overall condition of my hair… Read Full Review

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★★★★★

“No Complaints at all”

Written on: 15/01/2016

I can only comment on the team in Northamptons Toni & Guy. This team have got something special and it works. I have been back twice and been so happy with my hair after years of being disappointed. My hair is wild and curly yet she has never lifted a pair of straightners to it (other hairdressers in the past rough dry and straighten it then charge the earth for something i could do at home) She is also not scissor happy very important when asking for a trim ! He is a brilliant colourist… Read Full Review

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★★★★★

“Tony and guy means perfection ”

Written on: 14/01/2016 by Law328 (1 review written)

the person I dealt with is great with his careful hands and magical thinking. He is a good staff to be used for the perfection of your business. In UK such chain of business is not so magical. Staff are very kind and caring. the person I dealt with  in karolbagh branch is very caring and I recommend his best service. Very nice to have such personality in your business. Thanks … Read Full Review

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★☆☆☆☆

“Don't waste your money”

Written on: 11/01/2016 by 428Burton (1 review written)

You would think paying a bit extra for a haircut, you would at least get what you asked for, but no, just cut it how they like. Don't waste your money… Read Full Review

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★☆☆☆☆

“Terrible experience”

Written on: 05/01/2016 by 1983Kenny (1 review written)

Decided to go to Wolverhampton for a tidy which I explained to the stylist. I've been before and always felt quite pleased and felt that spending that extra money would be worth it. I took photos and explained that I only wanted a bit off the length as I was aiming for a long bob and just wanted a nice shape. I even said I like some length to be able to put it up for work and she initially showed me how much she was cutting which seemed fine. It wasn't until I got home and realised how much… Read Full Review

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★★★★☆

“Worth every penny”

Written on: 22/12/2015 by Dwyeraf8 (1 review written)

I called Toni and Guy Peterborough in desperation. My regular hairdresser had not done a good job so I called at 9am and was given a 9.40 appt. the person I dealt with listened to what I wanted and delivered , I will certainly go back. … Read Full Review

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★★☆☆☆

“maidstone”

Written on: 07/12/2015 by chStuart324 (1 review written)

Previously went to Brighton and had a fabulous cut, however the stylist had left when I tried to rebook, as I was in Maidstone on the Saturday I booked there, had the director as wanted a good cut, she advised layers and I agreed , the cut is not bad it is just not good, especially for the money, I can see the layers they are not feathered in just laying on the top. Would not recommend at all… Read Full Review

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★★☆☆☆

“Oxford”

Written on: 29/11/2015 by Zanderf366 (1 review written)

Came away from my experience looking like Justin Lee Collins, terrible cut, did the opposite to everything I asked of her, scissor happy and a haircut which did not suit my faceshape whatsoever, thought I'd give the cut chance to settle, but no, awful, could have done better with garden shears myself. Toni and Guy was a trendy, hip and flamboyant place in the late 90s whatever has gone wrong to see staff lounging about looking tired and everything is too much effort, although friendly enough… Read Full Review

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★★★★★

“Toni & Guy Norwich”

Written on: 10/11/2015 by 80King (1 review written)

Visited on 26th October (after the franchisee of another T&G salon in Manchester gave me a hairdo that made me look like the village idiot - my regular person was off sick - so just shows the owner isnt always the best however much you pay) I was away the following day in Norwich so I rang in the morning whilst travelling, explained my issues, was given an appointment with Josh who was brilliant, he saw what was wrong, explained what he would need to do (cut more off) and how so that i didnt… Read Full Review

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