Written on: 13/08/2010
First of all i have to say i can not beleive the negative comments on here relating to such a wonderfull resort! Myself and my friend stayed at the Regency from the 23rd of June - 5th July 2010 and from the minute we stepped off the plane had a truly wonderfull experience. Every staff member from the guys at the arrivals desk situated in the airport to the general manager of the resort Micheal where fantastic and made our stay a pleasurable one. They just couldn't do enough for you and the… Read Full Review
Written on: 18/04/2010
We are writing this email to describe our experiences (good and bad) at Sandals Regency La Toc resort and explain our disappointment.
My husband and I arrived in St. Lucia for our honeymoon on Monday, March 29, 2010. Upon our arrival, we were ushered to a Sandals van for our transportation to the resort. It was a very hot and humid day and the van's air-conditioning was not running enough to keep us comfortable. The ride to the resort took an hour and a half on winding roads in a van that did… Read Full Review
Written on: 10/02/2009 by beachfreak (1 review written)
Beautiful spot. Nice rooms with the exception of roof leaks in the rain. Rooms were kept up with nicely. Beds were made and turned down nightly. The entertainment was pertty good except for the talent nights when the playmakers (employees) made a fool of themselves. Not funny! First off, almost everyone at the resort got terribly sick the week of February 1-8. We were in a party of 4 so someone was sick during the week and we could not do much, At first we thought it was food poisoning, but… Read Full Review
Written on: 26/03/2008 by largime24 (1 review written)
Don't waste your money at the Sandals not worth the money spent. Everything needed a remodel...pool, stairs, elevator, hallways..disgusting. It was the worst vacation ever and there was nothing Luxury about this vacation. It was a waste of money and not worth it. The food was aweful always cold and tasted like its was frozen or microwaved. Our first room was disgusting with no hot water, tiles were so old that they were chipped, aucets were leaving,..etc.. The second room has big cockroach at… Read Full Review
Written on: 12/04/2007 by dwells79 (1 review written)
I would go back to the Sandals Regency any day, anytime! Very friendly staff!… Read Full Review
Written on: 12/09/2006 by Michellex (1 review written)
It was like a British Haven Holiday camp but worse. So-called playmates screaming all day long. The Mirage indoor club facility toilets were always locked, and when asking staff why they referred you to the pool toilets. Having to make no reservations for dinner at Sandals Halcyon St Lucia, and finding when you arrive they are fully booked. So basically, the Grande and Regency hotels can book reservations at the Italian, but if you're staying at Sandals you can't. No teaspoons at breakfast… Read Full Review
Written on: 22/08/2006 by Unhappy Honeymooner (1 review written)
We stayed at the Regency for 10 days (mistake) from 7/4 to 7/14. Here's a breakdown of the stay.
Arrival: We paid for the "honeymoon suite w/pool", so this qualified for concierge service as well. We checked in at the concierge and were offered a shuttle to our room. Since we didn't splurge for the ocean view (almost $3,000 more) we were ushered halfway into the rainforest to our room. We were promised an "orientation" at 11am the next morning. We promptly arrived at the location only to sit… Read Full Review
Written on: 05/07/2006 by asumountaineer (1 review written)
My new wife and I went to the Sandals Regency Golf Resort and Spa in St Lucia for our honeymoon. We had a great time. I've done all-inclusive before, and this was the best so far. We were considering going on a cruise, but we are definitely glad we went the all-inclusive resort way.
The food was above average, but not great. However, considering you can eat whenever and however much you want, it was not bad at all. The staff were friendly, and they looked after us. When our air conditioner… Read Full Review
Written on: 18/03/2006 by sammyhot (1 review written)
My fiance took me to St. Lucia when we got engaged. We stayed in the Penthouse suite at Sandals Regency Golf Resort and Spa. The room was LOVELY! We were there for 1 week. Everything was fantastic! We loved every minute of it, and want to go back soon!… Read Full Review
Written on: 27/06/2005 by lcartwright (1 review written)
St Lucia, Sandals Regency Golf Resort and Spa - AVOID LIKE THE PLAGUE - SAVE YOUR MONEY)!!!!
My husband and myself have just come back from St Lucia Regency. Our wedding day was "the wedding from hell".
The wedding co-ordinator arrived 20 minutes late when I was supposed to be getting married. I was rushed into a golf buggy and then informed that my husband to be was not there! I had to crouch behind a wall so he would not see me. No sooner had my foot reached the bottom of the stairs then… Read Full Review
Written on: 28/04/2005 by lourhys (1 review written)
We stayed at Sandals Regency Golf Resort and Spa for 2 weeks for our honeymoon and booked the bluff honeymoon suite with plunge pool, the holiday was very expensive and we were really looking forward to this experience in what they claim is "the worlds most glamorous resort".
We often stay in All inclusive resorts and were in the Dominican Republic in December which was great value for money. However were looking forward to the "ultra all inclusive"
When we arrived we were 'upgraded' to a villa… Read Full Review
Written on: 09/12/2004 by geoffhorrocks (1 review written)
We have just arrived back from Sandals Regency Golf Resort and Spa and have really mixed feelings about the place. The original buildings around the main pool are tired, we booked two grandlux beachfront honeymoon rooms for ourselves and our friends, we were shown into rooms that resembled store rooms for old, damp furniture, the bed top sheets were damp, the floors were dirty, damp walls and light switches and a smell that turned your stomach, we complained and asked to be moved, the answer… Read Full Review
Written on: 13/08/2004 by smerch1468 (1 review written)
When I asked my wife to marry me one of the things we agreed was that our honeymoon should be spent at a sandals resort, we wanted pure luxury, good food and a lively atmosphere, but not too lively if you get my drift.
We decided to use BWIA as they flew out of Heathrow on a Sunday and BA/Virgin only flew from Gatwick. This was a big mistake; I have now found out that BWIA has a reputation for delays and poor customer service.
Our outbound flight was due to take 8 hrs to St Lucia, not content… Read Full Review
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