shepherd and dog, ipswich reviews | Watch This Item.

Average Ratings
Quality of service3.3/10
Quality of food2.8/10 Based on 7 ratings
Value for Money2.9/10
Overall rating2.9/10
18% Recommended2 out of 11 Reviews
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11- Shepherd and Dog, Ipswich Reviews

  • Full review by
    hungryfor food
    on 30th Jun 2009


    User Rating : 2
    Respect : 0

    Good Points: Waitress was polite and helpful and had to deal with the problems.

    Bad Points: Food not to expected standard as explained above. The place was nearly empty and it was warmer outside than inside. Staff knowledge was not good, untrained. Especially in Health & Safety. Fire alarm went off and staff did not know what to do.

    General comments: Arrived expecting to wait at the Shepherd and Dog as it always used to be full but now its empty and I can see why. Food was cold. Calvery only available, no other choice. Vegtables overcooked and no taste. Had to ask for a decent portion of meat. Trimmings for calvery were dry and had been on display for a long time. No one in the party were told that the price included a starter or a dessert. So they had overcharged.
    hungryfor food's review and ratings     | 136 words

  • Review by
    Guest.
    on 30th May 2009


    User Rating : 0
    Respect : 0

    juat returned from shepherd and dog ipswich food on carvery cold had been standing for some time as dried up and almost inedible complained about cold food chef replied i will heat it up come back from microwave dried up veg on counter still left as it was waitress ask if it was ok i asked to speak to someone in charge who did not wish to speak to me as they sent waitress back to offer a complimentary sweet and no charge i would have rather had a good meal in the first place
    Guest's full review     | 125 words

  • Review by
    Sandii
    on 17th Apr 2009


    User Rating : 2
    Respect : 0

    We waited for an hour to go into the Shepherd and Dog restaurant and were just about to walk out when our names were called saying our table was ready. We were greeted by a lady in the restaurant, who showed us to a poorly positioned table and said the waitress would be with us soon. More time elapsed, my husband was getting more and more irate so we dedided to walk out of the restaurant! We will definitely NOT be going back I like to be treated as an individual and I felt I was on some kin ...
    Sandii's full review     | 134 words

  • Review by
    thatcat
    on 22nd Mar 2009


    User Rating : 2
    Respect : 0

    When we went into the sheperd and dog to put our name down for a table we were not told we would have to wait 1 hour and 30 minutes for a table. If i would have been told this i would not have waited. When we asked how long the wait would be an hour later the staff were extremley rude and not helpful at all. When we asked why we weren't told the wait would be that long they said they didn't give waiting times, when 5 minutes before this she told another couple it was 1 - 2 hour wait? i think we ...
    thatcat 's full review     | 192 words

  • Review by
    Guest.
    on 1st Mar 2009


    User Rating : 8
    Respect : 0

    I found the Shepherd and Dog Ipswich excellent value for money, polite & efficient staff. Sometimes a wait for carvery or for a table but is due to popularity of this reataurant. Cheap and cheerful but excellent value for money particularly for diamond club members. Carvery is like home cooking.
    Guest's full review     | 49 words

  • Review by
    cherylfinchuk
    on 31st Dec 2008


    User Rating : 1
    Respect : 0

    My husband and I visited the Shepherd and Dog Restaurant with two of our friends on 27th December 2008. We decided to go for the bar menu as we had over done it on roast dinners over the Christmas period. The menu looked lovely, I choose the salmon on risotto, with garlic bread as a side dish and my husband and our two friends choose Caesar salad with Turkey, pancetta, croutons and anchovies. When the meals came out i did think that the meals looked very small, then my friend pointed out that th ...
    cherylfinchuk's full review     | 301 words

  • Review by
    Guest.
    on 20th Dec 2008


    User Rating : 3
    Respect : 0

    Our party of 10 booked in for our christmas dinner on tuesday 16-12-08 we have been going to the Shepherd and Dog on many occasions for meals. But i must add this time was so bad it made me want to give you our feelings. The meal was not very hot-no plate to put our bread and butter on-no coat hangers but told Health and Safety would not allow any - I am sorry to say that i don't think we will be using the shepherd and dog again unless we are assured it will be worth our while. After all these y ...
    Guest's full review     | 127 words

  • Review by
    Guest.
    on 19th Dec 2008


    User Rating : 5
    Respect : 0

    Went to the Shepherd and dog on a sunday with 5 of my friends had a really lovely meal from the carvery even though we did wait for nearly an hour at the busiest time, however we felt it was spoilt at the end of the meal when it came to the bill and there was an extra meal on there that we didn't have but were told that we had to pay for it because it had been made in the kitchen and not taken out even though we didn't order it. How ridiculous can they be to say that when we didn't order it? A ...
    Guest's full review     | 167 words

  • Review by
    Guest.
    on 17th Nov 2008


    User Rating : 1
    Respect : 0

    will not be rushing back as one member of staff appeared very rude and unhelpful to us, seemingly because we had a young baby with us, who was not allowed to be in a buggy but had to have a highchair or a car seat, we used a car seat and were then moved from the table we were allocated because they said we were blocking the fire exit. I felt this staff member's whole manner and attitude was unacceptable.
    Guest's full review     | 94 words

  • Review by
    Guest.
    on 14th Feb 2008


    User Rating : 8
    Respect : 0

    We have been going to the Shepherd and Dog for a number of years. We go back because of the friendly atmosphere and the quality of food. Yes, on a sunday it can be busy, but the food is well worth the wait. Be prepared for a wait at busy times on a sunday, but the wait will be worth it
    Guest's full review     | 110 words

  • Review by
    Dan Murphy Rank: Lance Corporal
    on 12th Aug 2004


    User Rating : 0
    Respect : +1

    I came to Shepherd and Dog in Ipswich with my wife and children for the carvery on father's day. I was looking forward to it, as I enjoy a good carvery with plenty of meat. We were escorted to a table in a far flung corner, separated from the rest of the restaurant. When we went up for the carvery, a rather grumpy looking chef appeared who went to great pains to slice the meat as thinly as possible. It was literally transparent. We were given two meagre slices each. After being to many other car ...
    Dan Murphy's full review     | 158 words | 2 comments added.


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