written by ufPierce240 on 28/01/2020
At the check-in, Tunisian 'friends', of which a police officer, were given clear preferential treatment. Not only by ignoring the official queue and pushing Tunisians forward, but also by accepting excess baggage without charging. In addition very large suitcases were allowed into the cabin. Similarly like on the way TO Tunisia, the same happened on the flight back home: endless fights to get the overweight luggage pushed into the overhead bins. In fact, the crew even 'ordered' some foreign visitors (tourists) to take their coats and smaller baggage away from the bin above their seat, and put it at the back of the cabin. Only to make it 'easier' for their friends' to store the oversized bag. A filthy aircraft, arrogant and rude cabin crew, minuscule plastic cups with water. Unfortunately there was no alternative flight on this sector. TO BE AVOIDED AT ALL COSTS!
written by agib998 on 27/06/2014
Weve just returned from our holiday and was booked through Thomson who changed our flight airline to nouvelair..i read through reviews before i went and can see what everyone was saying. we was delayed on the way out there but when we finally got to board you would hope to find a friendly smile from the staff but instead this is a non smiling airline and extremely rude. even when i tried to smile at them ask a question they just look at you like your non existent. the plane its self was dirty and needs updating the arm rest in front of us fell off halfway through the flight and the air-conditioning compartment above the people in front of us was hanging down and broken. safety checks are done but over very quickly. we had very bad turbulence there and back which ive never experienced and as well as my self everyone was finding it a little frighting the staff or captain never reassured you that everything was ok. even flying through this airline was not my choice i would never use them again i felt no safety on that plane.
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