Nouvelair Reviews

★☆☆☆☆
1.5 / 5
21% of users recommend this
  • Flight on time?

  • Customer service

  • Comfort on flight

  • Quality of Entertainment

  • Quality of food

  • Value For Money

Media Gallery for Nouvelair

item7537.jpg
item7537.jpg

Latest Reviews

★☆☆☆☆

“at your own risk”

Written on: 20/03/2012 by aeronaut1965 (3 reviews written)

Nouvelair is probably one of the most curious companies I have ever flown with. This is a non smiling company- rude staff from beginning to end. Flight was CPH-DJE, flight was on time. Had a row 1 aisle seat- which was a bad bad seat. Staff kept bumping into my seat during the flight. Asking them to try to avoid only made matters worse. Prepaid meals were inedible, one staff snnezed into the food when serving- yikes. Plane was not cleaned and seats had a lack of comfort, seatbelts or was... (read more)

Report this review
★☆☆☆☆

“I'm not a fussy person and reading revievs of...”

Written on: 27/09/2010

I'm not a fussy person and reading revievs of Nouvelair on the net I thought people are overreacting ...
But I have to admit they're not !!
We've had 3 hours delay.
The plane looked 100 years old, seats were broken, torn, basically falling apart ...
I'm not very religious, but I have actually prayed to be alive when this piece of s*** was starting.
When the engine was working it sounded like a helicopter more than a plane, you felt like seating next to the lawnmower...
The whole plane was... (read more)

Report this review
★☆☆☆☆

“It was awful. The flight was extremely noisey, but I...”

Written on: 24/08/2010

It was awful. The flight was extremely noisey, but I think that was probably because it was an older plane. I'm 5f8" and my friend is 5f3", and both of our kness rubbed against the chairs in front of us.

There was a used sick bag in the seat pocket, which obviously means that the plane hadn't been cleaned.

Coming back was a different story. My seat would not go upright as it button was broken, and the flight was rediculously hot. The seats on the plane are awfully hard and not suitable... (read more)

Report this review
★★★★☆

“Well i fly from Dublin to Monastair with Nouvelair ,...”

Written on: 15/04/2009

Well i fly from Dublin to Monastair with Nouvelair , me and my mum were exspecting a meal on the plane so we did not get any thing at the airport. We were delayed by 5 hourswe were told that the last flight had lost it's right wing.Then 5 hours later we were sent another plane same type but we got on the plane lovely greeting by the staff (old man) and a beutiful lady. I very disapointed because we did not get a a meal it said on the book that we were getting a meal but we did not get a meal... (read more)

Report this review
★★★★☆

“Nouvelair flight from wet windy Cork, took off on...”

Written on: 21/06/2007 by mhesselden (1 review written)

Nouvelair flight from wet windy Cork, took off on time, very professional cabin crew, quick, friendly service...food is well packed/not to my taste but can't complain. Plenty of soft drinks available (only charge for alcoholic drinks on board). Pretty comfortable and clean aircraft.
Smooth flight, would fly with them again, far better/cleaner than Tunisair. (read more)

Report this review
★☆☆☆☆

“I have just come home off holiday from Djerba,...”

Written on: 02/04/2007 by nolanoke (1 review written)

I have just come home off holiday from Djerba, Tunisia. My holiday was booked almost 3 months in advance. When booking my holiday, I requested a Gluten Free Meal on both the outward bound, and inward bound flight, as usual I received no meal, I have to say that on the outward bound flight they did try to offer me some sort of alternative, but on the inward bound flight they just thought I was being awkward, and when I ask for an alternative, they were very unhelpful. I have to stress that... (read more)

Report this review
☆☆☆☆☆

“Outbound flight from Gatwick to Monastir was delayed...”

Written on: 19/02/2007 by anninjsy (1 review written)

Outbound flight from Gatwick to Monastir was delayed by 3 hours with no explanation from their staff.
Inbound flight from Monastir to Gatwick was delayed by 2 hours with no explanation from staff.
Take something to eat for the flight, the food was very poor quality.
It would seem that Nouvelair flights to Tunisia are regularly delayed as our transfer rep from our resort to Monastir airport joked about the flight more than likely not being on time. (read more)

Report this review
★★★★☆

“Nouvelair flight from Bucharest (Baneasa) to Monastir...”

Written on: 12/09/2006 by nouvelairflyer

Nouvelair flight from Bucharest (Baneasa) to Monastir (Habib Bourghiba) was by far the best flight that I ever had. I don't like taking off, but this time it was perfect...A smooth, comfortable flight to sunny Tunisia.
The cabin crew were OK. I didn't talk to them much, but the service was on time and the food was good (I've never before tasted good airline food).

What I thought was not alright were the toilets. The lock on the door was broken, and you could only hope that nobody would open... (read more)

Report this review
★☆☆☆☆

“The air conditioning was non-existent. The food tasted...”

Written on: 29/08/2006 by kimberley180992

The air conditioning was non-existent. The food tasted like paste. No, wait, paste tastes better. The cabin crew were very unhelpful, and the landing was terrible. I will never fly with them again. I would rather swim home next time. (read more)

Report this review
★★★★★

“I am a nervous flyer, therefore reading these reviews...”

Written on: 10/08/2006 by jbinns44

I am a nervous flyer, therefore reading these reviews on Nouvelair scared me! However, this was one of the best flights I have taken.

The cabin staff were efficient and courteous. The food (although not to my taste) was served quickly and efficiently. I did not check the toilets, as I don't think this is always necessary on a 3 hour flight! Safety checks were performed to a high standard, and on the return flight we had a video of the safety checks, followed by a constant stream of... (read more)

257330_Kimberley180992's Response to 254795_jbinns44's Review

Written on: 09/09/2006

Well I'm glad you had such a fantastic flight! Mine was terrible.

Reply to this comment
Report this review Read 1 Comment
See next 10 reviews Showing 1 - 10 of 14 Reviews
★☆☆☆☆

“There appeared to be a loud noise coming from one of...”

Written on: 16/08/2005 by N A Jones (1 review written)

There appeared to be a loud noise coming from one of the engines upon take-off. I have flown on many occasions and had never heard such a noise previously. Upon disembarking, I noted that there were a number of people, presumably engineers, peering into the engine from which the noise had emanated, with torches. There was a delay before take-off. Given that the plane had just flown into Monastir Airport, I wonder whether the unusual noise from the engine had been noted, but a decision... (read more)

Report this review
☆☆☆☆☆

“My flight going from Gatwick to Monastir, Tunisia, was...”

Written on: 19/11/2004 by kate monster (1 review written)

My flight going from Gatwick to Monastir, Tunisia, was relatively uneventful with Nouvelair, except for the fact that the cockpit door was open throughout the whole flight and when I went to the toilet I could "say hello to the pilot". Also, I pointed out to the holiday company I booked through that I had a severe allergy to carrots and the meal had carrots in it and there was no alternative!

My return flight was even better. The meal again had carrots in it even after I had spoken to... (read more)

Report this review
☆☆☆☆☆

“Nouvelair ”

Written on: 17/11/2004 by katemonster

Nouvelair
1. I specified a serious allergy to carrots and both my meals to and from Tunisia has carrots in. When I pointed this out to cabin staff they said I could have a CUP OF WATER instead.

2. Flying back from Tunisia as I sat in my chair the whole of the base of the chair fell apart. I called the cabin crew over, whilst holding the pieces of the chair in the air, and they said they would get back to me AFTER TAKE OFF. When they proceeded to check our seatbelts (something they did... (read more)

Report this review
☆☆☆☆☆

“They breached FAA regulations by packing hand luggage...”

Written on: 21/09/2003 by scatman (7 reviews written)

They breached FAA regulations by packing hand luggage at out feet and on empty seats next to us. The air crew packed all their luggage into our overhead compartment and would not let us use empty ones an few rows back. We asked for extra legroom because my father has a bad leg and needs to streach it out but this extra room was taken up by our hand luggage. They threw milk sachets and sugar at my sister when she asked for extra. Over all i do not recommend this airline and if anyone knows... (read more)

Fayeh's Response to scatman's Review

Written on: 13/08/2004

This sounds like an awful flight. It makes you feel so safe (sarcasm) when the people who are supposed to be in charge behave in this way. It could've been a one-off, although I doubt it. I would never fly with an airline who didn't put customers' safety before anything else. I will never, therefore, fly Nouvelair.

Reply to this comment

165908_Toxicangel's Response to scatman's Review

Written on: 14/08/2004

We flew with this airline in June, the flight out from Gatwick was a worry for the following reasons:
<br>1) They asked the first 5 rows to move further back on the plane (due to balance!!!!)
<br>2) My sisters seatbelt was not attached to the chair, it came away in her hand.
<br>3) Seat arms were broken and when I put the table down to have my meal, the whole back off the chair fell off!!!!
<br>4) Water dripped from the overhead panels (where it came from we never found out)
<br>5) The cockpit door was open for 90%of the flight When I mentioned this to the crew they didn't seem too be too worried!!!
<br>
<br>I did write to Panorama with my comments but as yet have not received a reply.

Reply to this comment

N A Jones's Response to scatman's Review

Written on: 16/08/2005

I flew with Nouvelair on 30 July 2005.
<br>The safety checks were perfunctory - cursory glances from staff to check seatbelts were buckled. Most unprofessional.
<br>This was nothing compared to the strange noise coming from one of the engines on take-off. We noted on landing that there were a number of engineers(?) looking into the suspect engine with torches.
<br>The food was atrocious. The toilets even more so - dirty with brown staining.
<br>The plane was old - its interior shabby.
<br>I would never fly with this airline again.

Reply to this comment

257330_Kimberley180992's Response to scatman's Review

Written on: 29/08/2006

Oh my god I totally agree! However - the regulations aren't breached as long as it's only hand luggage.

Reply to this comment
Report this review Read 4 Comments
overview