Nouvelair Reviews

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Nouvelair
1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 11 reviews

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Average Ratings for Nouvelair

  • Flight on time?1.9 stars
  • Customer service1.7 stars
  • Comfort on flight2.1 stars
  • Quality of food1.1 stars
  • Value for Money1.6 stars
  • Reviewer Ratings1.6 stars
  • Overall Rating1.8 stars

11 Reviews For Nouvelair

  • Guest 15th Apr 2009

    Reviewer rating: 3.5 stars


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    Good Points: good staff


    Bad Points: no meal
    no movie
    there is so many more i could be here for days


    General comments: Well i fly from Dublin to Monastair with Nouvelair , me and my mum were exspecting a meal on the plane so we did not get any thing at the airport. We were delayed by 5 hourswe were told that the last flight had lost it's right wing.Then 5 hours later we were sent another plane same type but we got on the plane lovely greeting by the staff (old man) and a beutiful lady. I very disapointed because we did not get a a meal it said on the book that we were getting a meal but we did not get a meal then we arrived at monastair and very very hungery it was 2.00Am and me and mum were very hungery and ithe flight back had a video and map about flight details i would wish we got a meal on this plne next time that we fly with them we want to go to tunisa again but i had bad reviews about tunisair so nouvel air would have to be the best. I was very shocked to see a cabin staff sithing on their lap-top. There was a hole in my window and i still had oxyghen but it was no the best airline in the world ! (disapointed) :(

  • mhesselden 21st Jun 2007

    Reviewer rating: 4 stars


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    Nouvelair flight from wet windy Cork, took off on time, very professional cabin crew, quick, friendly service...food is well packed/not to my taste but can't complain. Plenty of soft drinks available (only charge for alcoholic drinks on board). Pretty comfortable and clean aircraft.
    Smooth flight, would fly with them again, far better/cleaner than Tunisair.

  • nolanoke 2nd Apr 2007

    Reviewer rating: 0.5 stars


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    I have just come home off holiday from Djerba, Tunisia. My holiday was booked almost 3 months in advance. When booking my holiday, I requested a Gluten Free Meal on both the outward bound, and inward bound flight, as usual I received no meal, I have to say that on the outward bound flight they did try to offer me some sort of alternative, but on the inward bound flight they just thought I was being awkward, and when I ask for an alternative, they were very unhelpful. I have to stress that reque ...

  • anninjsy 19th Feb 2007

    Reviewer rating: 0 stars


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    Outbound flight from Gatwick to Monastir was delayed by 3 hours with no explanation from their staff.
    Inbound flight from Monastir to Gatwick was delayed by 2 hours with no explanation from staff.
    Take something to eat for the flight, the food was very poor quality.
    It would seem that Nouvelair flights to Tunisia are regularly delayed as our transfer rep from our resort to Monastir airport joked about the flight more than likely not being on time.

  • nouvelairflyer 12th Sep 2006

    Reviewer rating: 4 stars


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    Nouvelair flight from Bucharest (Baneasa) to Monastir (Habib Bourghiba) was by far the best flight that I ever had. I don't like taking off, but this time it was perfect...A smooth, comfortable flight to sunny Tunisia.
    The cabin crew were OK. I didn't talk to them much, but the service was on time and the food was good (I've never before tasted good airline food).

    What I thought was not alright were the toilets. The lock on the door was broken, and you could only hope that nobody would open ...

  • kimberley180992 Rank: Lance Corporal 29th Aug 2006

    Reviewer rating: 0.5 stars


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    The air conditioning was non-existent. The food tasted like paste. No, wait, paste tastes better. The cabin crew were very unhelpful, and the landing was terrible. I will never fly with them again. I would rather swim home next time.

  • jbinns44 10th Aug 2006

    Reviewer rating: 4.5 stars


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    I am a nervous flyer, therefore reading these reviews on Nouvelair scared me! However, this was one of the best flights I have taken.

    The cabin staff were efficient and courteous. The food (although not to my taste) was served quickly and efficiently. I did not check the toilets, as I don't think this is always necessary on a 3 hour flight! Safety checks were performed to a high standard, and on the return flight we had a video of the safety checks, followed by a constant stream of inform ...

  • N A Jones Rank: Lance Corporal 16th Aug 2005

    Reviewer rating: 0.5 stars


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    There appeared to be a loud noise coming from one of the engines upon take-off. I have flown on many occasions and had never heard such a noise previously. Upon disembarking, I noted that there were a number of people, presumably engineers, peering into the engine from which the noise had emanated, with torches. There was a delay before take-off. Given that the plane had just flown into Monastir Airport, I wonder whether the unusual noise from the engine had been noted, but a decision was ma ...

  • kate monster 19th Nov 2004

    Reviewer rating: 0 stars


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    My flight going from Gatwick to Monastir, Tunisia, was relatively uneventful with Nouvelair, except for the fact that the cockpit door was open throughout the whole flight and when I went to the toilet I could "say hello to the pilot". Also, I pointed out to the holiday company I booked through that I had a severe allergy to carrots and the meal had carrots in it and there was no alternative!

    My return flight was even better. The meal again had carrots in it even after I had spoken to my ...

  • katemonster 17th Nov 2004

    Reviewer rating: 0 stars


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    Nouvelair
    1. I specified a serious allergy to carrots and both my meals to and from Tunisia has carrots in. When I pointed this out to cabin staff they said I could have a CUP OF WATER instead.

    2. Flying back from Tunisia as I sat in my chair the whole of the base of the chair fell apart. I called the cabin crew over, whilst holding the pieces of the chair in the air, and they said they would get back to me AFTER TAKE OFF. When they proceeded to check our seatbelts (something they did n ...

  • scatman Rank: Staff Sergeant 21st Sep 2003

    Reviewer rating: 0 stars


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    They breached FAA regulations by packing hand luggage at out feet and on empty seats next to us. The air crew packed all their luggage into our overhead compartment and would not let us use empty ones an few rows back. We asked for extra legroom because my father has a bad leg and needs to streach it out but this extra room was taken up by our hand luggage. They threw milk sachets and sugar at my sister when she asked for extra. Over all i do not recommend this airline and if anyone knows how ...

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