Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 24/01/2016
Fridge door and other shelves poor quality and expensive to keep on replacing (single adult use only)!Also support services and manuals expensive. Fridge and freezer working but alarms going off every minutes at intervals between 3and 10mins.Door seals clean and undamaged. Decided to replace with a different manufacturer… Read Full Review
Written on: 01/03/2013
The design for the Zanussi ZX99/5 is good but noticed that the bottom shelf where I housed my cartons of milk, snapped off when the fridge/freezer door was opened and the milk topped onto the plastic shelf- maybe the design needs to tighter to incorporate cartons of milk up to 6 lires in size. For the last year I have nearly every day had to manually turn off the temperature alarm that annoyingly bleeps constantly and for no apparent reason. Ultimately, i have bought a new Samsung… Read Full Review
Written on: 28/03/2011 by jonesmogs (1 review written)
i bought my zx99/5si for £400 in october 2004, during christmas 2005 we noticed that food was spoiling in the fridge(upper)compartment,contacted zanussi and was told basically to sod off as it was 2 months out of warranty,as i am a technician by trade i had a look myself and found that the defrost timer had failed,£25 later and a manual defrost saw the thing working again, albeit for only 4 months,then a warm fridge again!inspection revealed a failed circulation fan,price for the part?-£75!,i… Read Full Review
Written on: 30/08/2010 by Dee 18 (1 review written)
Zanussi Fridge freezer model 99/5 intelliflow
bought this model in November 2004 from a small dealer, it was classed as A grade second £299.00 had a few scratches but otherwise perfect and until earlier this year no problems, then it started beeping inconsistantly, usually solved by opening door pressing button, checked manual which indicated temp drop so I assumed that it was due to door not being closed properly especially as it righted itself when door opened and closed then over last week… Read Full Review
Written on: 25/08/2010
Bought the ZX99/5SI in December 2003 and within the first 18 months it developed an annoying beep during the night. Frustratingly this was just outside the warranty period and Zanussi wanted £380 to replace the compressor, we eventually settled on £180 but within 18 months the temperature beepers were back to annoy us. Food and freezer temeratures were fine so we have lived with the beeping (and cancelling manually) but now it has packed in. We will not be repairing it. We loved its look… Read Full Review
Written on: 18/08/2010 by joolthefool (1 review written)
£349.99 paid for this model in May 2005,August 2010 the fridge no longer works which makes the fridge freezer useless for a functional kitchen.It has been cared for and not abused.shelves also started to fracture and repairs needed to be made in 2004.Too expensive to replace by buying.
Don't waste your money but hey its a lottery these days on how long electrical goods last no matter what make or model.Get a grip you fat cats and give us proper value for money… Read Full Review
Written on: 07/05/2010
Zanussi Fridge ZRG614SW Absoute Rubbish. It cost £199 and within four months the handle has stress fractures from both screw points and is too weak to open fridge. Contacted Zanussi/Electrolux What a joke Zero customer service tried to tell me that the years guarantee doesn't cover weak plastic handles!
I am waiting to hear from John Lewis but trust me I am going to the small claims to FORCE Zanussi to take responsibility! Absolutely disgusting!… Read Full Review
Written on: 15/04/2010
Starting with the negative, some of the trim broke off fairly easily when hit with an ogject (like a sweeping brush or vac), but didn't look too bad to the naked eye and that's it. Never had an problem with it in 4 years, alarms have gone off but on inspection, things weren't stored correctly or the door wasn't closed properly. Top product. Gave it to my sister when we moved, now I want it back 'cos integrated appliances are too small in comparison!!… Read Full Review
Written on: 13/01/2010
Rubbish. Lasted just 3 years. Spent over £100 on repairs that made no difference. After months of temperature alarms going off all the time including through the night it was eventually just too warm to put anything in. It ended up that the fridge was warmer than the kitchen!!!!… Read Full Review
Written on: 12/10/2009
We had exactly the same problem: beeping every now and again and then, last summer continous beeping. Now it stopped working completely and we just ordered a new one. Not this brand, though... Do not buy it!… Read Full Review
Written on: 29/07/2009
This isn't quite the same model as I had (ZENB9950), but it looks pretty similar. Mine gave up after 3 years as well.
Looks like Zanussi Electrolux are really best avoided if you expect your fridge to last for a reasonable length of time… Read Full Review
Written on: 22/05/2009
The Zanussi ZX99/5 looks good but shoddy workmanship; poor durability… Read Full Review
Written on: 15/10/2008 by laurag78 (1 review written)
when i fill my Zanussi ZX99/5 the temprature alarm keeps going off & is really anoying,
it has lost temprature in the fridge compartment almost completely now & thats with me turning it up to 5 ( full) which i should'nt have to do.
now i dont know what to do......any suggestions??
i would never get another one… Read Full Review
Written on: 03/10/2008 by mikestretch (1 review written)
bought Zanussi ZX99/5 from john lewis with a 2 year g/tee. on the day the g/tee expired noticed fridge not as cold as normal, turned it up. following day fridge at room temp. freezer still cold. called up zanussi repair people earliest appointment 2 weeks! ... in the meantime the freezer went into complete defrost ruining contents. switched off, then on again, both fridge and freezer now working normally, then zanussi engineer turned up.... took it apart, put it back together,reckoned fan… Read Full Review
Written on: 25/07/2008
After three years of continuous use my Zanussi ZX99/5 fridge freezer is now needing new parts every year which cost around £100 - £200. I just think the freezer is rubbish a and the technical support that comes with it is poor. Not recommended… Read Full Review
Written on: 03/06/2008 by peterhrob2 (1 review written)
It is disappointing that it broke down after just 3 years, one would expect more… Read Full Review
Written on: 31/05/2008 by BANKS1 (1 review written)
Thought i was making a decent purchase buying the Zanussi ZX99/5. They are usually a reputable brand name. But it has cost an absolute premium. How wrong I was. Never ever again will I be purchasing another zanussi product. Ever!
Not worth the bother, so dont touch it with a barge pole, not even if its free.
And that's final!… Read Full Review
Written on: 19/11/2007 by jo howes (1 review written)
Not a happy bunny. Buying Electrolux to replace it… Read Full Review
Written on: 25/09/2006 by christian p (1 review written)
Considering the cost and how long it has worked for, I am totally disappointed. I have had all summer without a fridge or freezer. I have had the Zanussi ZX99/5 for just over a year. The fridge boils, and it will not stay cold. An engineer has been every week since June, and replaced several parts, and it only works for 1 or 2 days. If you put food in, the freezer stops working… Read Full Review
As rated by our community of reviewers