Martinair Reviews

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Latest Reviews

★☆☆☆☆

“Never Again! ”

Written on: 06/12/2010

Never Again!
The flight to Aruba was 3h late, the returnflight 4h. Several people experienced diarrhoe after the rubbish meal. the worst is the cabin personel, they were unfriendly and aggressive. I asked for a blanket and the stewardess was laughing and then throw the blanket to me. Several people complained about the behavior of the personel on both flights.The planes are too old,even if you do not need entertainemnt or good treatment- this airline should be stopped from working… Read Full Review

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★☆☆☆☆

“Martinair flight from Amsterdam to Orlando was the...”

Written on: 18/11/2010

Martinair flight from Amsterdam to Orlando was the worst flight experience of my life, the seats were so uncomfortable as they had changed the seating from 2-3-2 to 2-4-2 as the extra row had been added there was no room for movement at all it was so bad that most passengers tried to stand for the whole journey The crew were bad mannered, unhelpfull, rude and down right scruffy. As the seating rows were so tight the crew could hardly get passed and regularly bumped hard into passengers arms… Read Full Review

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★★★★☆

“I have just returned from Orlando. Our party of ten...”

Written on: 24/10/2010

I have just returned from Orlando. Our party of ten travelled with Martinair and after reading some of the reviews on this site we were VERY worried. But, both flights were excellent, on time, and the cabin crew were exceptionally friendly and helpful. This is a budget airline - you get what you pay for. Our flights were considerably cheaper than any others flying in this half term week, so I think we had good value for money. There was a problem with our online check in, but KLM sorted… Read Full Review

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★☆☆☆☆

“MARTINAIR SHOULD BE SHUT DOWN!!! First of all, don't...”

Written on: 28/09/2010

MARTINAIR SHOULD BE SHUT DOWN!!! First of all, don't count on being able to sit with the people you actually booked the flight with, including your spouse. When you ask if you can change your seat, be prepared for them to tell you "That's just how it is..." When you check in at the gate, be prepared for mass chaos as NO ONE knew what the hell was going on... The flight attendnants were snotty, catty and downright rude. The airplanes are old, hot and slow and they are so cramped that even… Read Full Review

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★★★★★

“This is the first time i we have travelled with...”

Written on: 30/06/2010 by Dwelsh1 (1 review written)

This is the first time i we have travelled with Martinair and i couldn't have been treated any better. We found the staff at the airport great and so obliging. When we travelled it was the time of the Volcanic ash incident and we were delayed in Orlando for an extra week. Martinair rep at the airport made our lives so easy with arranging a hotel for this extended period and keeping in constant touch regarding getting us home on a flight. The airport manageress Marianne acted so professional and… Read Full Review

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☆☆☆☆☆

“Booked Miami to Venice months ago with Martinair. Now...”

Written on: 21/05/2009

Booked Miami to Venice months ago with Martinair. Now I find they cancelled the flight..costing us nearly $1000 more and horrible routing. I would swim before booking with them again… Read Full Review

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★★★★☆

“When going to Curacao with Martinair there was a 6...”

Written on: 03/02/2009 by Meng68 (1 review written)

When going to Curacao with Martinair there was a 6 hour delay due to having technical issues the previous day....Then when coming back to Amsterdam there was a 30 minute delay due to de-icing the airplane..but the landing in amsterdam was super smooth incredible landing....in curacao again...incredible landing they turned extremely close to the runway and yet landed perfectly....i would fly Martinair again for sure. Don't have excess baggage more than 25 kilos, overweight charges are super… Read Full Review

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★★★★★

“From toronto to Amsterdam and return, On schedule...”

Written on: 04/01/2009 by DavidMM (1 review written)

From toronto to Amsterdam and return, On schedule flight on both directions, friendly staff, good food, spacious seats. On our way to Amsterdam, I got my seat in the row behind my wife. On the way back to Toronto, I brought the issue up to the check in lady and she gave us two seats in the comforst class with no extra charge. Two thumbs up. Very happy with Martin Air. will definitely fly with it again and highly recommend it… Read Full Review

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☆☆☆☆☆

“I was flying Martinair from MIA to AMS and back on the...”

Written on: 09/12/2008

I was flying Martinair from MIA to AMS and back on the way to Miami 4 hours late and back 7 hours late with making a STOP IN CANADA that we even didn't know about!… Read Full Review

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★★★★★

“I found Martinair through a web search. They don't...”

Written on: 09/11/2008 by roussain (1 review written)

I found Martinair through a web search. They don't heavily promote themselves, so I was a bit hesitant when I first learned about the company. However, I gave it a try after reading the reviews and will definitely fly them again. The flight attendants had fitted, snappy uniforms that looked good and make a good impression about Martinair. The best thing was "there are no bad attitudes" from either staff or passengers. My fellow passengers appeared to be good people looking for economical… Read Full Review

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★★★★★

“Always fly KLM to Curacao. Sep 2008 I've tried...”

Written on: 26/09/2008 by verns (1 review written)

Always fly KLM to Curacao. Sep 2008 I've tried Martinair comfort class on this route and I was surprised after reading all the negative comments. Drinks and foods on a regular basis. Friendly and correct personnel!!
And enough space on Comfort Class with my 1.93cm!!! I have to admit that after checking the Economy Class it really seems small to me if you are tall (2-4-2) and not enough leg space.
KLM definitely lost a customer on this route. Hopefully Martinair will keep up giving the same… Read Full Review

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★★★★★

“The price was what made me book the flight, but from...”

Written on: 22/09/2008

The price was what made me book the flight, but from the booking to the landing it was a great experience. Staff was very friendly and service nice. Sure the planes are older, but the seats are no worse than on any other plane… Read Full Review

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★★★★★

“Martinair are always on time. Good services and food....”

Written on: 15/08/2008

Martinair are always on time. Good services and food. However I would like to see flights again to Costa Rica please… Read Full Review

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★★★★★

“Just flew to Amsterdam from Toronto on a Martinair...”

Written on: 04/08/2008 by smoga (1 review written)

Just flew to Amsterdam from Toronto on a Martinair flight and returned a month later with the same airline. I was really satisfied with the service not to mention that the price I have paid was half of what I would have paid on a major airline. The staff was really nice and professional and the economy class was not bad at all. I am a tall guy and had no leg room problem. On the return flight there were a few seats on the first row of the economy class that gives you more leg room and the staff… Read Full Review

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★★★★☆

“I have flown on Martinair many times and this was the...”

Written on: 08/07/2008 by karmic50 (1 review written)

I have flown on Martinair many times and this was the first time with comfort class. It is worth the extra money to upgrade because the seats and the extra room were excellent. I do not know why people complain because the service and flight were excellent. Compare this to any American airline and this is first class all the way. American airlines are jacking prices and making you pay for everything. You do not see this with European airlines. Martinair is top notch!… Read Full Review

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★★★★☆

“You get what you pay for Martinair doesn't pretend to...”

Written on: 07/06/2008 by deetch (1 review written)

You get what you pay for Martinair doesn't pretend to be a 5 star airline so what do you expect for the price you paid. I had no big problems with Martinair i was actually really impressed and will fly with them again for sure. I also really suggest comfort class… Read Full Review

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★☆☆☆☆

“The price of all airline travel has increased, the...”

Written on: 08/09/2007 by FrequentFlyer13 (1 review written)

The price of all airline travel has increased, the quality of service from this and all airlines I have flown during the past four years has not. I have flown with Martinair for five flights during the past two years. The planes are older, carry on bags are restricted in size and number, yet this policy is not enforced in a fair manner by the check-in employees. I was made to check a piece of carry on luggage on a previous flight, then saw passengers with three bags, who were allowed to board… Read Full Review

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★☆☆☆☆

“The price of all airline travel has increased, the...”

Written on: 08/09/2007 by FrequentFlyer13 (1 review written)

The price of all airline travel has increased, the quality of service from this and all airlines I have flown during the past four years has not. I have flown with Martinair for five flights during the past two years. The planes are older, carryon bags are restricted in size and number, yet this policy is not enforced in a fair manner by the check-in employees. I was made to check a piece of carryon luggage on a previous flight, then saw passengers with three bags, who were allowed to board. I… Read Full Review

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★★★☆☆

“We will not fly with Martinair again, strictly based...”

Written on: 06/03/2007 by DerekD (1 review written)

We will not fly with Martinair again, strictly based on the experience we had with their Customer Service department. We flew to Amsterdam with a comfort class upgrade that turned out to be very uncomfortable. We returned to Toronto via economy class and had superior foot room and comfort than our initial flight in comfort class.
The Martinair customer service department even acknowledged that the seats in row 6 could feel like you have less leg space because they have no seats in front of… Read Full Review

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★★★★☆

“The flight was on time, and it was generally good...”

Written on: 25/11/2006 by andy123456 (1 review written)

The flight was on time, and it was generally good value for the money. The only drawbacks would be the quality of meals, as they were below average, and the seats on the Martinair flight were a bit hard in premium economy… Read Full Review

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