Martinair Reviews

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Martinair
2.6 stars
Average rating for this product is: 2.6 out of 5

From 1 rating and 24 reviews

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Average Ratings for Martinair

  • Flight on time?2.8 stars
  • Customer service3 stars
  • Comfort on flight2.7 stars
  • Quality of food2.6 stars
  • Value for Money2.9 stars
  • Reviewer Ratings2.8 stars
  • Overall Rating2.7 stars

24 Reviews For Martinair

  • Guest 21st May 2009

    Reviewer rating: 0 stars


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    Good Points: None


    Bad Points: They book then cancel at last minute. They could care less.


    General comments: Booked Miami to Venice months ago with Martinair. Now I find they cancelled the flight..costing us nearly $1000 more and horrible routing. I would swim before booking with them again.

  • Meng68 3rd Feb 2009

    Reviewer rating: 3.5 stars


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    When going to Curacao with Martinair there was a 6 hour delay due to having technical issues the previous day....Then when coming back to Amsterdam there was a 30 minute delay due to de-icing the airplane..but the landing in amsterdam was super smooth incredible landing....in curacao again...incredible landing they turned extremely close to the runway and yet landed perfectly....i would fly Martinair again for sure. Don't have excess baggage more than 25 kilos, overweight charges are super expe ...

  • DavidMM 4th Jan 2009

    Reviewer rating: 4.5 stars


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    From toronto to Amsterdam and return, On schedule flight on both directions, friendly staff, good food, spacious seats. On our way to Amsterdam, I got my seat in the row behind my wife. On the way back to Toronto, I brought the issue up to the check in lady and she gave us two seats in the comforst class with no extra charge. Two thumbs up.

    Very happy with Martin Air. will definitely fly with it again and highly recommend it.

  • Guest 9th Dec 2008

    Reviewer rating: 0 stars


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    I was flying Martinair from MIA to AMS and back on the way to Miami 4 hours late and back 7 hours late with making a STOP IN CANADA that we even didn't know about!

  • roussain 9th Nov 2008

    Reviewer rating: 4.5 stars


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    I found Martinair through a web search. They don't heavily promote themselves, so I was a bit hesitant when I first learned about the company. However, I gave it a try after reading the reviews and will definitely fly them again. The flight attendants had fitted, snappy uniforms that looked good and make a good impression about Martinair. The best thing was "there are no bad attitudes" from either staff or passengers. My fellow passengers appeared to be good people looking for economical tr ...

  • verns 26th Sep 2008

    Reviewer rating: 5 stars


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    Always fly KLM to Curacao. Sep 2008 I've tried Martinair comfort class on this route and I was surprised after reading all the negative comments. Drinks and foods on a regular basis. Friendly and correct personnel!!
    And enough space on Comfort Class with my 1.93cm!!! I have to admit that after checking the Economy Class it really seems small to me if you are tall (2-4-2) and not enough leg space.
    KLM definitely lost a customer on this route. Hopefully Martinair will keep up giving the same serv ...

  • Guest 22nd Sep 2008

    Reviewer rating: 4.5 stars


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    The price was what made me book the flight, but from the booking to the landing it was a great experience. Staff was very friendly and service nice. Sure the planes are older, but the seats are no worse than on any other plane.

  • Guest 15th Aug 2008

    Reviewer rating: 4.5 stars


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    Martinair are always on time. Good services and food. However I would like to see flights again to Costa Rica please.

  • smoga 4th Aug 2008

    Reviewer rating: 5 stars


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    Just flew to Amsterdam from Toronto on a Martinair flight and returned a month later with the same airline. I was really satisfied with the service not to mention that the price I have paid was half of what I would have paid on a major airline. The staff was really nice and professional and the economy class was not bad at all. I am a tall guy and had no leg room problem. On the return flight there were a few seats on the first row of the economy class that gives you more leg room and the staff ...

  • karmic50 8th Jul 2008

    Reviewer rating: 4 stars


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    I have flown on Martinair many times and this was the first time with comfort class. It is worth the extra money to upgrade because the seats and the extra room were excellent. I do not know why people complain because the service and flight were excellent. Compare this to any American airline and this is first class all the way. American airlines are jacking prices and making you pay for everything. You do not see this with European airlines. Martinair is top notch!

  • deetch 7th Jun 2008

    Reviewer rating: 4 stars


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    You get what you pay for Martinair doesn't pretend to be a 5 star airline so what do you expect for the price you paid. I had no big problems with Martinair i was actually really impressed and will fly with them again for sure. I also really suggest comfort class

  • FrequentFlyer13 8th Sep 2007

    Reviewer rating: 1 stars


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    The price of all airline travel has increased, the quality of service from this and all airlines I have flown during the past four years has not. I have flown with Martinair for five flights during the past two years. The planes are older, carry on bags are restricted in size and number, yet this policy is not enforced in a fair manner by the check-in employees. I was made to check a piece of carry on luggage on a previous flight, then saw passengers with three bags, who were allowed to board. ...

  • FrequentFlyer13 8th Sep 2007

    Reviewer rating: 1 stars


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    The price of all airline travel has increased, the quality of service from this and all airlines I have flown during the past four years has not. I have flown with Martinair for five flights during the past two years. The planes are older, carryon bags are restricted in size and number, yet this policy is not enforced in a fair manner by the check-in employees. I was made to check a piece of carryon luggage on a previous flight, then saw passengers with three bags, who were allowed to board. I w ...

  • DerekD 6th Mar 2007

    Reviewer rating: 2.5 stars


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    We will not fly with Martinair again, strictly based on the experience we had with their Customer Service department. We flew to Amsterdam with a comfort class upgrade that turned out to be very uncomfortable. We returned to Toronto via economy class and had superior foot room and comfort than our initial flight in comfort class.
    The Martinair customer service department even acknowledged that the seats in row 6 could feel like you have less leg space because they have no seats in front of the ...

  • andy123456 25th Nov 2006

    Reviewer rating: 3.5 stars


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    The flight was on time, and it was generally good value for the money. The only drawbacks would be the quality of meals, as they were below average, and the seats on the Martinair flight were a bit hard in premium economy.

  • garygascare 2nd Aug 2006

    Reviewer rating: 4.5 stars


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    Reading the reviews about Martinair, I was wondering why it was constantly poor. However, my flight was as good, if not better than most airlines. It was on time, and the staff were very pleasant. I would have no hesitation in flying with them again.

  • pel4469 26th Nov 2005

    Reviewer rating: 4 stars


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    I'm not sure about these other reviews, what are they expecting? I have flown Martinair 3 times in the past 2 years and have never had a problem. Service was excellent, great food and the price was very good. My last trip from Orlando was $490, and I was able to upgrade to star class for $100. I have flown Northwest for $1,500 and did not get the service I got from Martinair. The only downside is they tend to really overbook the flights, but I have not had any problems. As far as the planes they ...

  • Reapes Rank: Corporal 19th Sep 2005

    Reviewer rating: 0 stars


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    Martinair has got to be the absolute worst airline I have ever flown with. The aircraft are old, the service is poor - one alcoholic drink in flight then you had to pay - you have to pay for earphones - no in seat enterainment, food was so awful I rejected it for 9 hours, uncomfortable seats, staff who couldnt give a monkeys - need I go on?

  • smellybabe 18th Sep 2005

    Reviewer rating: 4 stars


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    My husband and I flew Martinair from Orlando to Amsterdam and back in September. He had no qualms about reserving with Martinair, but after I read online reviews, I was afraid of what we would encounter. I ended up being pleasantly surprised with Star Class. Overall, we had a good enough experience that we would fly Star Class again. Although our outbound and return flights were both delayed, it wasn't much of a bother because being Star Class allowed us access to the airport lounge, which made ...

  • disapointed4times 27th Jul 2005

    Reviewer rating: 0 stars


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    Martinair sure knows how to provide passengers with the worst ever encountered travel experience!
    Refer to the following flights (Miami-Amsterdam-Miami): 646/05.24.05 delayed 3 hours, 643/05.29.05 cancelled, 645/05.31.05 delayed 4 hours, 646/07.06.05 cancelled, 645/07.16.05 delayed 3 hours.
    We never experienced any kind of problems with any Transatlantic Airlinecarrier in the past 10 years or so. But Martinair sure made up for this in these past 2 months.
    On May 31st 2005 (645) all passeng ...

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