ASDA Photos Reviews

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★★☆☆☆
2.0 / 5
48
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★☆☆☆☆

“0/5”

Written on: 27/07/2017

'Talk about things you like.' None of it. I liked NOTHING about this service. I used the online website as I have an ASDA store near to me, do not drive and wanted a lot of photos printing. 1. The website is appallingly made, but knowing it was an ASDA brand, one I have trusted for a long time, I stuck with it. 2. The photos took AN ENTIRE NIGHT to upload because the webpage appeared to keep crashing. 3. Once everything was finally uploaded, I placed the order. They took the money straight… Read Full Review

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★☆☆☆☆

“REALLY BLOODY RAGGING!!”

Written on: 23/02/2017 by KymaniScott78 (1 review written)

REALLY BLOODY ANGRY!! PHOTOGRAPHY STUDENT WHO KNOW HOW TO HANDLE A PRINT BETTER THAN A SO CALLED COMPANY BUISNESS!! The whole thing is BALLS, They dont even have a proper A3 Size , lady told me the wrong size of what she thought an A3 was. Prints came back with scrapes and dents Slightly hazzy look even though was shot with high quality. They should NOT hire people who do not know what they are doing. I recommend Proffesional printers / photographers to do that kind of job. Asda should not… Read Full Review

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★☆☆☆☆

“Terrible quality! ”

Written on: 15/01/2017 by Daniella2 (1 review written)

Photos were taken on a high quality Canon DSLR and prints have came back fuzzy and are of extremely low quality. Extremely dissapointed… Read Full Review

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★☆☆☆☆

“Photos not back in time ”

Written on: 12/01/2017 by Patterson28 (1 review written)

Ordered photos after Christmas and was told they would be ready in 7 days. Went to collect after 7 days and rude staff member told me it was too bad that they weren't in and that I would just have to wait until the following week and that the 7 days doesn't include weekends! Prices also much more expensive than previous years since changing printin companies… Read Full Review

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★☆☆☆☆

“APPALLING LEVEL OF SERVICE ”

Written on: 12/01/2017 by theterryprice (1 review written)

I literally have no idea how a corporation as big as ASDA can continue to run at this level of service. Looking at the previous reviews on here, I'm not the first person to experience this terrible service. I'm going to share my story in the hope that anyone reading this stays well away from ASDA Photo in the future. I ordered my prints on the 20th December, by the 2nd January I was yet to receive my prints after patiently waiting, so I got in contact with their customer service who… Read Full Review

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★☆☆☆☆

“ADSA Lost my photograph prints before Christmas ”

Written on: 07/01/2017 by Uriahq498 (1 review written)

I ordered prints online to be collected in 7 days in store a few days before Christmas for a album I was making for my mother. When I went store they said there was no photos or record of my order. However ASDA took the money from my account. At that time I was away from home and without the SD card, so I had no photos for the album. I emailed them on the 23nd December. No response. Emailed again and they replied saying they would look into it. I replied asking them to post my photos to my… Read Full Review

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★☆☆☆☆

“Rubbish don't waste your money”

Written on: 16/12/2016

Had professional photos printed and the quality was awful. Don't waste your money will go back to using other online printing companies… Read Full Review

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★☆☆☆☆

“Too dark ”

Written on: 20/11/2016 by Northyf275 (1 review written)

I used their service once for hundreds of photos, purely because of their low price. The result come out awful. Even though the original photos were with perfect white balance and contrast ( some were taken with Nikon D300 camera, some were taken with iPhone 6) the printed photos are darker and showing less details in the shadow. I definitely won't use them again… Read Full Review

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★☆☆☆☆

“Absolute waste”

Written on: 01/10/2016 by JSHEP1989 (1 review written)

I ordered my prints online, and in all fairness, they came within the 5 working days specified. However, the qualitry was dreadful. I've never known somewhere print a 24MP photo in a 6x4 frame and make it look like I've casually took it from a moving bus, on a Samsung phone and then used a home printer. I was appalled by the standard and will be going back to Truprint, Snapfish or Photobox. I never write reviews, let alone negative ones, but I felt compelled this time. Asda - stick to… Read Full Review

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★☆☆☆☆

“Go elsewhere!”

Written on: 03/08/2016 by JasleneGuthrie475 (1 review written)

I tried some time ago to print off some photos in store but it took sooooo long to upload them on the machine. Half hour later I gave up. Now I have very recently tried using Asda's online service. I ordered a large canvas which looked great. But all of my 4 x 6 photos are absolute rubbish. The photos are all grainy/blurred. Not one of them is of acceptable quality. I'd really advise using somewhere else to print photos… Read Full Review

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★☆☆☆☆

“Terrible unreliable and useless service”

Written on: 27/07/2016 by Oscar236 (1 review written)

I ordered two sets of cushions from this store on 12th July. Their website reads that it takes 5 working days. After 8 working days I went to ASDA Swanley to pick the items and was told it wasn't there. I called the photo centre number they gave to me and someone from there spoke so rudely to me. I sent an email and it was the same guy that spoke so rudely to me that also replied to my email insisting that the items were there. I went to ASDA Swanley the next day to collect the items and was… Read Full Review

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★☆☆☆☆

“Useless!”

Written on: 22/07/2016 by MessiahRivera (1 review written)

When I went to process my photos, none of the machines worked properly and after wasting my time I was told there were a few problems with them, but afterwards! I didn't receive a phone call on the day that I should have and when I went to collect the photos they didn't have them! The staff tried to locate them, but the whole thing was hopeless and I still don't have my photos and I've heard nothing from them!!!!… Read Full Review

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★☆☆☆☆

“appalling”

Written on: 26/12/2015 by 230Montgomery (1 review written)

ordered 2 items for Xmas on 16/12/2015 well before cut off date 18/12..lady who served was very helpful but all downhill from there..had to keep ringing to chase order,staff told me my that my order wasn't guarenteed as cut off was 15/12..my receipt clearly stated 18/12..had to ring 4 times Xmas eve as their delivery did not arrive till after 3pm. spoke to manager boxing day..I can either have a refund or can wait for them to come in none is which is helpful as my family have now travelled… Read Full Review

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★☆☆☆☆

“Either dull/ dark photos or non at all”

Written on: 18/12/2015 by Susieqp123 (1 review written)

I have used Asda photo processing three time now, the first time I thought some of the photos looked a different shade, most were dark and some duller. I had wondered if this was just screen appearance. The second lot I brightened up in photoshop - but they printed just as dark?? The third time I decided to just have a few large prints (why? I needed them quicker than an online processing firm) Unfortunately my local Asda does;t do printing so I travel 16 miles to one that does, after ordering… Read Full Review

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★☆☆☆☆

“Never Again, they change the colour”

Written on: 09/12/2015 by RetroRhys (1 review written)

been using these for a while in Lowestoft and been ok till recently we had a batch of 10x12 pictures printed on the 1 hour using the self service machine as we have always, pictures showed up perfect on the screen, when printed they came out all bright and changed most of the colours, on the machine if we tap on auto correct it brings it up on the screen like it prints, very bad, so we uncheck it and it still prints it bad, they went through it with us and printed out another batch and just the… Read Full Review

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★☆☆☆☆

“Random default message inside cards!”

Written on: 07/10/2015 by Nicky5647942gasrgkk (1 review written)

I ordered some photo thank you cards for my son's birthday. They come in packs of 10. I ordered 2 packs expecting the lovely photos on the front and blank inside. But no! Inside is printed "To: Recipient Message From: Sender" So all cards are unusable!! Who would choose this as a default?? Why would a pack of 10 cards all be printed to the same person with the same message???? Very disappointed and will have to now buy more thank you cards. Hoped to write the cards tonight and post… Read Full Review

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★☆☆☆☆

“blurred rubbish ”

Written on: 29/06/2015 by MH72 (1 review written)

I am a semi pro wildlife photographer using a canon digital 450D camera and high quality digital zoom lenses. I have had puctures featured in the media and i have many printed to A1 box canvas. I recently used asda i have several wildlife pictures printed and i couldn't believe the poor blurred and grainy quality of the pictures. I was extremely disappointed with the quality and im sure a cheap off the shelf printer would have produced a better quality of picture. I would not use asda again nor… Read Full Review

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★☆☆☆☆

“Poor Quality”

Written on: 30/05/2015 by Hoffman124 (1 review written)

I was in disbelief how poor the quality of the photos I had printed of with ASDA. I used a Conon Digital camera and some were photos taken by a professional photographer. They looked blurred. I was very disappointed. I will not use ASDA in the future… Read Full Review

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★☆☆☆☆

“Rubbish!”

Written on: 13/05/2015 by suesal12345 (1 review written)

Can never fot a whole picture -always someonee head cut off the pictures or at the sides of the pictures! Phoots service cusstomer service is appalling - staff always too buys or relucant to help! "Can't you do it online?" one said. And another point blank told me she didnt know how to use the machine so no, she couldnt help either! Won't be using again!!… Read Full Review

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★☆☆☆☆

“shocking”

Written on: 24/04/2015 by Haley28 (1 review written)

I used one of the in store self sevice machine in my local store today. The photos i wanted to print uploaded fine and showed good photos but when i printed them i was shocked to find that the photos had half the photo missing .half of the prints were no good has was printing them for a project . I.mentioned it to the casheir she told me it only prints the centre of the photo and still charged me. Wont be using again… Read Full Review

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