ASDA Photos Reviews

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★★☆☆☆
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52
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★☆☆☆☆

“Extremely poor quality”

Written on: 18/09/2017 by tuMcCurdy461 (1 review written)

I would not recommend ordering photo prints from Asda using the online service. I recently ordered a few hundred 6" x 4" holiday photos and was extremely disappointed when they arrived in the post, as they were all fuzzy and grainy and too bad to use. I had not choice but to bin them and re-order from another company… Read Full Review

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★☆☆☆☆

“Appalling service”

Written on: 01/09/2017 by 1956Almeida (1 review written)

I ordered two photobooks online to be delivered to my local store. The order went through immediately and the money was debited from my account. I heard nothing more from them even though their message following the order was that they would keep me informed of the progress and that the books would be ready within seven days. After ten days I emailed them having been unable to get hold of anyone on the phone and the response to my email was that the photo department at the store I had… Read Full Review

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★☆☆☆☆

“Asda Pilsworth Bury”

Written on: 13/08/2017 by IanbD (2 reviews written)

Ordered one hour photo collection on line on Friday morning; the website stated it was ok, all prints would be ready in an hour. My money was taken and an email confirmation was sent. Drove to Asda Pilsworth, Bury in the afternoon to pick up the photos only to find the lights out in the photo shop and there was a cardboard sign on the counter saying there would be no staff in on the Friday and Saturday. I spoke with a staff member there who said it had nothing to do with Asda, it is a… Read Full Review

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★☆☆☆☆

“Shocking communication ”

Written on: 09/08/2017

Ordered a small number of prints in supposed 7 day service, received no confirmation email or any acknowledgement, I only knew the order had gone through as the money was taken from my account. Arrived at collection point a week later but no photos, was told ad I ordered late in the afternoon they wouldn't be in until next day. Went again the next day, still no photos, no explanation offered. Informed by customer service that they'd probably be delivered by 5 o'clock that day so I'd have to go… Read Full Review

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★☆☆☆☆

“0/5”

Written on: 27/07/2017

'Talk about things you like.' None of it. I liked NOTHING about this service. I used the online website as I have an ASDA store near to me, do not drive and wanted a lot of photos printing. 1. The website is appallingly made, but knowing it was an ASDA brand, one I have trusted for a long time, I stuck with it. 2. The photos took AN ENTIRE NIGHT to upload because the webpage appeared to keep crashing. 3. Once everything was finally uploaded, I placed the order. They took the money straight… Read Full Review

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★☆☆☆☆

“REALLY BLOODY RAGGING!!”

Written on: 23/02/2017 by KymaniScott78 (1 review written)

REALLY BLOODY ANGRY!! PHOTOGRAPHY STUDENT WHO KNOW HOW TO HANDLE A PRINT BETTER THAN A SO CALLED COMPANY BUISNESS!! The whole thing is BALLS, They dont even have a proper A3 Size , lady told me the wrong size of what she thought an A3 was. Prints came back with scrapes and dents Slightly hazzy look even though was shot with high quality. They should NOT hire people who do not know what they are doing. I recommend Proffesional printers / photographers to do that kind of job. Asda should not… Read Full Review

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★☆☆☆☆

“Terrible quality! ”

Written on: 15/01/2017 by Daniella2 (1 review written)

Photos were taken on a high quality Canon DSLR and prints have came back fuzzy and are of extremely low quality. Extremely dissapointed… Read Full Review

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★☆☆☆☆

“Photos not back in time ”

Written on: 12/01/2017 by Patterson28 (1 review written)

Ordered photos after Christmas and was told they would be ready in 7 days. Went to collect after 7 days and rude staff member told me it was too bad that they weren't in and that I would just have to wait until the following week and that the 7 days doesn't include weekends! Prices also much more expensive than previous years since changing printin companies… Read Full Review

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★☆☆☆☆

“APPALLING LEVEL OF SERVICE ”

Written on: 12/01/2017 by theterryprice (1 review written)

I literally have no idea how a corporation as big as ASDA can continue to run at this level of service. Looking at the previous reviews on here, I'm not the first person to experience this terrible service. I'm going to share my story in the hope that anyone reading this stays well away from ASDA Photo in the future. I ordered my prints on the 20th December, by the 2nd January I was yet to receive my prints after patiently waiting, so I got in contact with their customer service who… Read Full Review

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★☆☆☆☆

“ADSA Lost my photograph prints before Christmas ”

Written on: 07/01/2017 by Uriahq498 (1 review written)

I ordered prints online to be collected in 7 days in store a few days before Christmas for a album I was making for my mother. When I went store they said there was no photos or record of my order. However ASDA took the money from my account. At that time I was away from home and without the SD card, so I had no photos for the album. I emailed them on the 23nd December. No response. Emailed again and they replied saying they would look into it. I replied asking them to post my photos to my… Read Full Review

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★☆☆☆☆

“Rubbish don't waste your money”

Written on: 16/12/2016

Had professional photos printed and the quality was awful. Don't waste your money will go back to using other online printing companies… Read Full Review

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★☆☆☆☆

“Too dark ”

Written on: 20/11/2016 by Northyf275 (1 review written)

I used their service once for hundreds of photos, purely because of their low price. The result come out awful. Even though the original photos were with perfect white balance and contrast ( some were taken with Nikon D300 camera, some were taken with iPhone 6) the printed photos are darker and showing less details in the shadow. I definitely won't use them again… Read Full Review

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★☆☆☆☆

“Absolute waste”

Written on: 01/10/2016 by JSHEP1989 (1 review written)

I ordered my prints online, and in all fairness, they came within the 5 working days specified. However, the qualitry was dreadful. I've never known somewhere print a 24MP photo in a 6x4 frame and make it look like I've casually took it from a moving bus, on a Samsung phone and then used a home printer. I was appalled by the standard and will be going back to Truprint, Snapfish or Photobox. I never write reviews, let alone negative ones, but I felt compelled this time. Asda - stick to… Read Full Review

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★☆☆☆☆

“Go elsewhere!”

Written on: 03/08/2016 by JasleneGuthrie475 (1 review written)

I tried some time ago to print off some photos in store but it took sooooo long to upload them on the machine. Half hour later I gave up. Now I have very recently tried using Asda's online service. I ordered a large canvas which looked great. But all of my 4 x 6 photos are absolute rubbish. The photos are all grainy/blurred. Not one of them is of acceptable quality. I'd really advise using somewhere else to print photos… Read Full Review

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★☆☆☆☆

“Terrible unreliable and useless service”

Written on: 27/07/2016 by Oscar236 (1 review written)

I ordered two sets of cushions from this store on 12th July. Their website reads that it takes 5 working days. After 8 working days I went to ASDA Swanley to pick the items and was told it wasn't there. I called the photo centre number they gave to me and someone from there spoke so rudely to me. I sent an email and it was the same guy that spoke so rudely to me that also replied to my email insisting that the items were there. I went to ASDA Swanley the next day to collect the items and was… Read Full Review

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★☆☆☆☆

“Useless!”

Written on: 22/07/2016 by MessiahRivera (1 review written)

When I went to process my photos, none of the machines worked properly and after wasting my time I was told there were a few problems with them, but afterwards! I didn't receive a phone call on the day that I should have and when I went to collect the photos they didn't have them! The staff tried to locate them, but the whole thing was hopeless and I still don't have my photos and I've heard nothing from them!!!!… Read Full Review

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★☆☆☆☆

“appalling”

Written on: 26/12/2015 by 230Montgomery (1 review written)

ordered 2 items for Xmas on 16/12/2015 well before cut off date 18/12..lady who served was very helpful but all downhill from there..had to keep ringing to chase order,staff told me my that my order wasn't guarenteed as cut off was 15/12..my receipt clearly stated 18/12..had to ring 4 times Xmas eve as their delivery did not arrive till after 3pm. spoke to manager boxing day..I can either have a refund or can wait for them to come in none is which is helpful as my family have now travelled… Read Full Review

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★☆☆☆☆

“Either dull/ dark photos or non at all”

Written on: 18/12/2015 by Susieqp123 (1 review written)

I have used Asda photo processing three time now, the first time I thought some of the photos looked a different shade, most were dark and some duller. I had wondered if this was just screen appearance. The second lot I brightened up in photoshop - but they printed just as dark?? The third time I decided to just have a few large prints (why? I needed them quicker than an online processing firm) Unfortunately my local Asda does;t do printing so I travel 16 miles to one that does, after ordering… Read Full Review

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★☆☆☆☆

“Never Again, they change the colour”

Written on: 09/12/2015 by RetroRhys (1 review written)

been using these for a while in Lowestoft and been ok till recently we had a batch of 10x12 pictures printed on the 1 hour using the self service machine as we have always, pictures showed up perfect on the screen, when printed they came out all bright and changed most of the colours, on the machine if we tap on auto correct it brings it up on the screen like it prints, very bad, so we uncheck it and it still prints it bad, they went through it with us and printed out another batch and just the… Read Full Review

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★☆☆☆☆

“Random default message inside cards!”

Written on: 07/10/2015 by Nicky5647942gasrgkk (1 review written)

I ordered some photo thank you cards for my son's birthday. They come in packs of 10. I ordered 2 packs expecting the lovely photos on the front and blank inside. But no! Inside is printed "To: Recipient Message From: Sender" So all cards are unusable!! Who would choose this as a default?? Why would a pack of 10 cards all be printed to the same person with the same message???? Very disappointed and will have to now buy more thank you cards. Hoped to write the cards tonight and post… Read Full Review

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