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Written on: 12/07/2014 by richfletch123 (2 reviews written)
On Saturday 21st June I ordered a 12x16 photo via Asda online services. A good price and able to be collected from my local Asda that is only about 3 miles from where I live. What could be simpler? On Friday 27th June I received an E-mail informing me my photo was ready to be collected. I collected a large tube and brought it home. On opening the tube I realised I had been sent somebody elses photo!! Off I went back to Asda only to be told they could do nothing about it as it was ordered online… Read Full Review
Written on: 27/09/2013
What a poor website for ordering a canvas from, I had three attempts and gave up! I then read a lot of reviews on other peoples issues so know it's not me or my computer, how can such a big company have such a poor site? ASDA please fix it before you lose more customers like me to Tesco photo… Read Full Review
Written on: 20/09/2013 by Pamelamissy (1 review written)
Just spent ages trying to order 120 prints of our holidays using Asda,s website and it's simply the worst online experience you can have! It hard enough just to select all your images from your computer, the site crashed twice with a message saying page not found and when I got some images to upload and attempted to edit them I got the same sort of messages. I don't know why they changed the site as I used them last year and it worked, so I have ended up using Tesco site, a bit more… Read Full Review
Written on: 19/09/2013 by Testvalley (1 review written)
ASDA have linked up with Fuji to copy camera memory cards to CD. Seems simple enough but they have really mucked this up. They DO NOT COPY PHOTOS. They CONVERT pictures to a different format that can only be read by specialist software. The CD won't run in any DVD player or Playstation 3 so you can't view the pictures on a TV. They provide a viewer which will work on a PC only but it offers very little control of viewing and is incredibly slow to load a full-screen picture (Hires). For the… Read Full Review
Written on: 09/05/2013
Prints received were poor quality and the cropping wasn't correct resulting in parts of the main picture cut off. Also over charged - They had an offer advertised for free upgrade size prints (no small print) but on another advert small print states when you select the 7x5 size! An email sent to customer service was ignored too. There customer service is appalling; very rude woman spoke to me, she had no customer service/people skills. She raised her voice and wouldn't let me speak. Most… Read Full Review
Written on: 15/02/2013
ordered some wrapping paper for my sisters birthday 2 weeks ago, travelled twice to the store to collect (which cost me petrol and car parking ticket money)both times it wasnt there. so rang customer service who were very polite, however told me my order should be in the store ready to collect, rang the store who said it was lost!! i had to get a refund as it wouldnt get too me in time if they sent it again....very dissapointed!… Read Full Review
Written on: 14/10/2012
I started a photo book on the asda website. Part way through the website has changed, and all my hard work lost On the new website I tried to create a new book, but not only do I have to start from scratch, but there is only the option to put photos into your book from external websites (e.g. twitter, flikr); I can't add the photos which I've uploaded to Asda's website....utter madness! I started afresh, uploaded all of my photos again, but now I can't delete any photos from the book, or… Read Full Review
Written on: 17/09/2012
Paid for colour processing and pics on disc. 6 of the individual negatives had been cut through 'to fit in the machine'(no appology for this). Pictures on disc were half frames despite all the negatives being complete (except the cut through ones). Asda photo assistant no 1 was very insistant there was something wrong with the negatives despite me showing them 3 times that they were fine. I asked if the negatives could be realligned and put on disc again but told the machine would not do this… Read Full Review
Written on: 29/08/2012
I went to Tamworth asda to jab my holiday prints processed, was really excited! When I got them they are of terrible quality!! Colours not right a tall, completely different to the disc I had!! When I went back the lady was rude an not a lot of help. I paid £27.00!! Not worth £5.00. Will not go there again!!!… Read Full Review
Written on: 01/07/2011 by bevbatts (1 review written)
i ordered my prints online and when they arrived they are nothing like the colors of the pictures i took. Not happy at all. I would not recommend to a friend as i feel the prints, although cheap, and really not worth what i paid… Read Full Review
Written on: 25/09/2010
Wanted my prints made at ASDA superstore Wigan and the machine wiped my memory card, the staff were very unhelpful blaming me and saying that the card was faulty, but the images had come up on the screen but when I tryed to order them the machines crashed. After asking to see a manager they suggested I contact Fuji who make the machine but I said they should contact them! Eventually they said they would contact the photo manager who would contact me but that was over three weeks ago and so I am… Read Full Review
Written on: 21/06/2010
Dreadful quality prints, photos taken within seconds of each other are totally different colours.
I have complained, and not received a reply, says it all will not use again… Read Full Review
Written on: 29/09/2009
We ordered wedding thank you cards from the Asda photo website. The first lot were only dispatched 7 days after order (the website promises 5-7 days from order to delivery) - however, they didn't turn up! They made us wait a week and then offered to re-do the order. Again, dispatch took 7 days and when they finally arrived, 4 days later, the print quality was very poor, colour saturation made the image really dark and they were very worn around the edges. Plus, the carton was graffitied on (not… Read Full Review
Written on: 17/11/2008
The machines that do s/d and c/d photos in my local store are switched off at 3pm on sunday afternoon but the photo shop stays open till 4pm. I wanted a two day service at 3.05pm and they said the one hour service could not be done. So why not put a notice on the screen saying this instead of wasting my time driving 12 miles after making a phone call and being told the photo service was open till 4pm. I think they should train their staff to say 3pm for one hour service stops… Read Full Review
Written on: 01/10/2008
I have used ASDA twice now for developing and printing of my colour 35MM film and both times the colour saturation was way too high giving the prints a dark look. I have had my films developed at other companies and never had this problem before so I can only assume it is poor work by the operatives.
The resolution on the CD is poor, enlarging from the CD on a PC results in pixellation.
Might be an idea to just use ASDA to develop the film and get your selected prints done elsewhere or scan… Read Full Review
Written on: 13/08/2008 by ldowding (1 review written)
I am a graphic designer and would never get my films processed on Fujifilm at Asda again. I felt the colour levels were over the top making pictures look too dark or bleached out (I have a good 35mm film camera!).
When I loaded the CD I was amazed at how poor the image quality seemed… Read Full Review
Written on: 02/06/2008 by guest 45 (1 review written)
Was not pleased with Asda photo's 3 day promise. will not be using again… Read Full Review