ASDA Photos Reviews

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★★☆☆☆
2.3 / 5
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Latest Reviews

★★☆☆☆

“too long delivery”

Written on: 27/06/2014 by NicholasPatton8 (1 review written)

I ordered my photos online and I have been waiting almost 2 weeks now and I haven't received them yet. Very frustrating… Read Full Review

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★☆☆☆☆

“Unsure”

Written on: 07/06/2014 by Caseyg427 (1 review written)

Can't really give proper review as every time I go to usr machine it is not working. Even the staff say it never works… Read Full Review

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★☆☆☆☆

“sad”

Written on: 26/05/2014 by Delilah315 (1 review written)

Never put a usb stick had loads off photos it format them all and lost all off it babybphotos the lot?… Read Full Review

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★★★★★

“Asda Morley (Leeds)”

Written on: 13/04/2014 by MikeWestYorkshire (1 review written)

I took a couple of rolls of 35mm film to have developed and put on a disc. Staff were great, a one hour service, could not be more pleased - oh and dirt cheap, I think it was £3!!… Read Full Review

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★★☆☆☆

“photobook omissions”

Written on: 16/10/2013

I received the photobook I ordered today and can't fault the quick service, it has arrived within 2 days of placing the order. It is a gift for my daugters 21st. Unfortunately text is missing from one of the pages. I reviewed my order online to see if I had accidentally deleted the text, but found it is still very clearly there. There customer service response is that is has been lost in cyber space and therefore it is not their fault. Therefore if you use Asda and submit your finished… Read Full Review

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★☆☆☆☆

“Website woes”

Written on: 27/09/2013

What a poor website for ordering a canvas from, I had three attempts and gave up! I then read a lot of reviews on other peoples issues so know it's not me or my computer, how can such a big company have such a poor site? ASDA please fix it before you lose more customers like me to Tesco photo… Read Full Review

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★★★★★

“film to negatives and scanned to disc”

Written on: 27/09/2013

Been using ASDA for many different film developing and scanning processes (ASDA DUNDEE DOUGLAS). The threee women assistants are very good and the negs and scans are of good quality - only limited by the Fuji Frontier machine. Asked if they would NOT cut the negs into strips but leave them whole..."No problem sir". "Could you leave out the postcard sized images as they conflict with my image viewer". "I'll check if we can do that" - 2 min phone call - no problems. At one time, took in 9 rolls… Read Full Review

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★☆☆☆☆

“Online photo hopeless”

Written on: 20/09/2013 by Pamelamissy (1 review written)

Just spent ages trying to order 120 prints of our holidays using Asda,s website and it's simply the worst online experience you can have! It hard enough just to select all your images from your computer, the site crashed twice with a message saying page not found and when I got some images to upload and attempted to edit them I got the same sort of messages. I don't know why they changed the site as I used them last year and it worked, so I have ended up using Tesco site, a bit more… Read Full Review

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★☆☆☆☆

“Copy of photos to CD service - don't go to ASDA”

Written on: 19/09/2013 by Testvalley (1 review written)

ASDA have linked up with Fuji to copy camera memory cards to CD. Seems simple enough but they have really mucked this up. They DO NOT COPY PHOTOS. They CONVERT pictures to a different format that can only be read by specialist software. The CD won't run in any DVD player or Playstation 3 so you can't view the pictures on a TV. They provide a viewer which will work on a PC only but it offers very little control of viewing and is incredibly slow to load a full-screen picture (Hires). For the… Read Full Review

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★★★★★

“Helpful, Friend, and affordable :) ”

Written on: 21/08/2013 by Tabbii.x (1 review written)

I''ve always printed my photos at the shoeburyness store. They're always helpful and make sure I'm happy with all my prints before leaving the store. I've also ordered a photo cushion from the Asda website which shoeburyness received very quickly, way before the actual time they gave me. Overall, I love printing my photos at Asda, I've always experienced helpful, friendly service and very good quality prints!… Read Full Review

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★★★★★

“fantastic service”

Written on: 20/08/2013

Not very well versed in digital photography but after being at my grand-daughters wedding i braved going into my local shoebury asda with my newly acquired camera. The friendly assistant immediately came to my aid helped me choose the photos i needed and also showed me a few tips in how to use my camera. Fabulous service and very cheap also… Read Full Review

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★★★★★

“Great service, friendly colleagues, great prints”

Written on: 20/08/2013 by Cherrydrops8 (1 review written)

I recently went to the Asda photo centre with some Photos to print and i was very pleased at the service i received from the assistants. I had never been before and they helped me through each step on the kiosks and one of the photos looked like it was going to have a cut off head. From there we went into the crop tool and moved it so it would come out as i wanted. I had the one hour service and thought the price was cheap and the prints i got back were lovely quality. I highly recommend going… Read Full Review

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★☆☆☆☆

“No stars - Disgusted with prints and service”

Written on: 09/05/2013

Prints received were poor quality and the cropping wasn't correct resulting in parts of the main picture cut off. Also over charged - They had an offer advertised for free upgrade size prints (no small print) but on another advert small print states when you select the 7x5 size! An email sent to customer service was ignored too. There customer service is appalling; very rude woman spoke to me, she had no customer service/people skills. She raised her voice and wouldn't let me speak. Most… Read Full Review

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Airwolf's Comment

Written on: 12/09/2013

You do know it states in Asda's terms and conditions that if your not happy with your print quality you are entitled to new prints or a full refund.
Thank god you don't want anything to do with Asda anymore, they just saved themselves a headache!

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★☆☆☆☆

“Gutted!”

Written on: 15/02/2013

ordered some wrapping paper for my sisters birthday 2 weeks ago, travelled twice to the store to collect (which cost me petrol and car parking ticket money)both times it wasnt there. so rang customer service who were very polite, however told me my order should be in the store ready to collect, rang the store who said it was lost!! i had to get a refund as it wouldnt get too me in time if they sent it again....very dissapointed!… Read Full Review

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★★★☆☆

“Photo Machine Cropping Pictures”

Written on: 15/11/2012 by chorusman (1 review written)

The Photo Machines in Asda seem to crop every photo that is printed. This means that tops of heads are chopped off on a number of occassions. This is despite the review of each photo being complete. In fairness Asda gave me a refund and the photos for free when I pointed out the problem to them, but I would advise you take any photo printing requests to somewhere else if you want an exact copy of the photo you've taken. That somewhere else shouldn't be Tesco though as they seem to use the same… Read Full Review

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★☆☆☆☆

“Photo book lost!”

Written on: 14/10/2012

I started a photo book on the asda website. Part way through the website has changed, and all my hard work lost On the new website I tried to create a new book, but not only do I have to start from scratch, but there is only the option to put photos into your book from external websites (e.g. twitter, flikr); I can't add the photos which I've uploaded to Asda's website....utter madness! I started afresh, uploaded all of my photos again, but now I can't delete any photos from the book, or… Read Full Review

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★☆☆☆☆

“Negative experience”

Written on: 17/09/2012

Paid for colour processing and pics on disc. 6 of the individual negatives had been cut through 'to fit in the machine'(no appology for this). Pictures on disc were half frames despite all the negatives being complete (except the cut through ones). Asda photo assistant no 1 was very insistant there was something wrong with the negatives despite me showing them 3 times that they were fine. I asked if the negatives could be realligned and put on disc again but told the machine would not do this… Read Full Review

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★☆☆☆☆

“photo printing”

Written on: 29/08/2012 by nigelm (1 review written)

photographs got cropped and did not match preview. A photo printing website that badly handles the images is fundamentally not any good… Read Full Review

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Savagescotlandphotography's Response to nigelm's Review

Written on: 11/06/2013

Ive just had photos done on the same company Asda uses for its enlargements , photo box . quality is shocking with heads cut off and colours are nothing like the same in camera or 2 seperate computers . i am a photographer and im still trying to find the perfect printers so far minuet man press have been best but expensive . i try to keep my costs for images low to save not only myself but my customers money but its hard as Boots Asda and Jessops are all unreliable quality . ill be calling photo box tomorrow for a full refund as my reputation is at stake .

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★☆☆☆☆

“Appalling prints”

Written on: 29/08/2012

I went to Tamworth asda to jab my holiday prints processed, was really excited! When I got them they are of terrible quality!! Colours not right a tall, completely different to the disc I had!! When I went back the lady was rude an not a lot of help. I paid £27.00!! Not worth £5.00. Will not go there again!!!… Read Full Review

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Fredrich's Comment

Written on: 11/05/2013

Tamworth store is a waist of time. All the main order machines upstairs warn that print file size is too small, even though mine were actually much lager than they needed to be for 9x6. When I asked the staff they said ignore it as all the the machines say the same thing, but prints will be OK. Waited an hour only find the prints were way too dark, so I refused to pay and walked off.

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★☆☆☆☆

“Terrible quality prints”

Written on: 01/07/2011 by bevbatts (1 review written)

i ordered my prints online and when they arrived they are nothing like the colors of the pictures i took. Not happy at all. I would not recommend to a friend as i feel the prints, although cheap, and really not worth what i paid… Read Full Review

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