Boots Photos Reviews

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★★☆☆☆
1.7 / 5
15% of users recommend this
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★☆☆☆☆

“The worst photo ordering site ever”

Written on: 20/12/2014 by eoClay323 (1 review written)

Very simple advice to anyone using this service DONT!!!!… Read Full Review

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★☆☆☆☆

“Lost my order...TWICE!”

Written on: 13/12/2014 by Elliana187 (1 review written)

I ordered a photo album and selected store pick up. After two weeks of waiting and a call to Boots, it transpired that they had no idea where the album was and so they ordered it again. They were very proud of the fact that they were doing this 'free of charge' as if it was something I should be praising them for. Two weeks later and a month after the original album was ordered, I still have no album and the new order is over a week late based on the tracking info I was given. Shocking… Read Full Review

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★☆☆☆☆

“Creased, indented and stained photos!”

Written on: 23/10/2014

This was my first time ordering photo prints online from Boots and although the service was good, my 200+ photos arrived with the majority of them all covered in random crinkles and dent marks! To the reverse were also brown stain marks! It looked like the person dealing with my order had carelessly pinched each photo whilst packaging it. The quality of print isn't too great either… Read Full Review

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★☆☆☆☆

“very poor quality photo book purchased from Boots Photo ”

Written on: 10/02/2014

I wanted to make a 12" x 12" signature photo book of my husband's life with his nearest family. It seemed a very good idea to use Boots, as an established and well-known company. I did not check any reviews, because I believed in its general reputation as a good old company. It took me a long time to select photos and add a great deal of text. The very old black and white photos came out OK in the book, the copies of the old coloured photographs were of mixed, but generally poor quality… Read Full Review

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★☆☆☆☆

“Didn't even arrive!!”

Written on: 23/12/2013 by Joyk1980 (1 review written)

I ordered a personalised calendar from boots online photo on the 7th Dec. I got an email a few days later saying that it would be ready to collect from my local store from the 17th dec. So the mistake I made was believing the email and not going to collect until today - 23rd dec. My order could not be find and the staff who were very helpful and apologetic took my number and said they would investigate. A coupl of hours later the manager phoned to say online orders are processed and printed by… Read Full Review

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★☆☆☆☆

“Slow and expensive”

Written on: 09/12/2013

Slowest service with hidden fees! My online order took two days to process and then didn't ship until the estimated day of pick-up. Still no sign of my pictures, so although I ordered them with enough time to get here according to Boots' own estimated order timing, I will not be able to put my gift together in time to ship it out for Christmas. Not worth it, plus the picture previews demonstrate they crop to size instead of resize to print size- not something they tell you, so you have to be… Read Full Review

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★☆☆☆☆

“Poor quality”

Written on: 29/11/2013

Ordered 3 photo jigsaws using my own images. The software to do this is basic but it worked ok. Two weeks later, not exactly quick, and a charge to have the finished product delivered to a Boots branch, first imoressions were good. The photos had been printed well and were mounted on a slightly sticky board thatnholds them in place. Of course as a gift a jigsaw needs to be broken up into its pieces. The rows separted easily but breaking those up into individual pieces proved impossible… Read Full Review

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★☆☆☆☆

“4x6" not standard size!”

Written on: 19/07/2013 by Simba2008 (1 review written)

I've just had 500+ photos printed in 4x6" as most photo albums only hold this size and have always classed these as standard not the 5x7". When I picked up all of my photos which cost nearly £34 I found a lot of the images have been cropped and not just downsized. This is so frustrating as they are some of my wedding photos. This was not advertised when I selected this size on the computer in store, on closer look there is a written note on the computer stand but not clear enough! I feel… Read Full Review

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★☆☆☆☆

“LOST PHOTOS!”

Written on: 03/07/2013

Boots lost my photos taken at my cousins wedding on my late grandfathers camera - incredibly sentimental pictures which it seems I'm never going to see. It's been a month since they were lost and accountability has bounced back and forth from head office to the local store to the point now where I have no hope that even if they were handed in anyone would have a protocol to follow and any way to identify them. They've sent me a £50 voucher and now it seems lost interest - passed it to the… Read Full Review

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★☆☆☆☆

“Online calendar service”

Written on: 21/02/2013

Have been attempting half the day to create a boots photo calendar. The online design tool is great, lots of options to personalise etc. However, I then tried to pay for the calendar. Mistake. I enter my email address to log in and try and pay, apparently I have an account. Fine. Did you make your account before August 2012? Yes, I didn't even know I had an account. It then tells me I have to merge my account, as Boots have outsourced their service to SnappySnaps, and the two systems won't… Read Full Review

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★☆☆☆☆

“I just had a load of film back from Boots and my...”

Written on: 15/04/2010

I just had a load of film back from Boots and my negatives are also scratched all over the place (four different cameras used) and even have water marks and kinks where the negs have been bent out of shape.

Not recommended… Read Full Review

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☆☆☆☆☆

“Boots have lost my photos and can't/won't trace them....”

Written on: 22/04/2009 by biffsim (1 review written)

Boots have lost my photos and can't/won't trace them. No photos. And never phoned me with updates when they promised they would… Read Full Review

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★☆☆☆☆

“I am not very happy at all with my Boots Photos, as...”

Written on: 21/02/2008

I am not very happy at all with my Boots Photos, as they cropped the prints which ruined all the photos. I also found that the prices online not same as instore. On a plus side they do do good quality prints… Read Full Review

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