Snappy Snaps Reviews

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Snappy Snaps Windsor ”

Written on: 25/06/2015 by 84Welsh (1 review written)

Did a family photo shoot at snappy snaps Windsor in Mar 15 and have still not received photos that I am satisfied with. I received poorly developed photos nearly 2 months after the photo shoot in Mar 15. I have already paid in full for the photos and photo shoot, and I have still not received satisfactory prints. I expressed my feelings about the photos to the manager and he said he would sort it out as soon as possible. The prints were really dark and 1 photo was not edited the way I… Read Full Review

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★☆☆☆☆

“Shocking poor service”

Written on: 09/06/2015 by cambridge100 (1 review written)

Went to the Cambridge Snappy snaps for passport photos for out children. The person was so rude and really upset the children. They were horribly overpriced. The photos are terrible as the children were so upset and this shows. Would not recommend for going to for children… Read Full Review

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★☆☆☆☆

“Awful, over priced, won't go back again ”

Written on: 24/05/2015 by Leland15 (1 review written)

I went in here as I needed to print off a project for a job interview - I saved the file town a few different ways just incase they couldn't format it for whatever reason. I went in and asked the guy who worked there for some help using the self service machines - he was abit gormless to be honest and didn't know what he was doing so I asked someone else. I asked if my files were compatible which he wasn't sure about ( it was a standard jpeg file) he then told me how much it would cost , I had… Read Full Review

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★☆☆☆☆

“horrible service and shocking price”

Written on: 23/05/2015 by LukaGreenwood (1 review written)

Visited Snappy snap on Byres Road in Glasgow to take a photo for the US visa. The female staff looked really impatient when I asked if I could have another picture taken as I wasnt happy with the first one. Then she refused my request to use pen drive to copy the digital image but insisted charging £10 for burning ONE image profile to a disk. On top of this a male staff rudely requested me to remove myself from the 'backstage' where I was just situated to take a photo. Overall two… Read Full Review

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★☆☆☆☆

“Poor quality at high price”

Written on: 20/04/2015 by Stack251 (1 review written)

Purchased poster print from snapy snaps reading and the quality is awful. I complained and the lady said it was my photo. So I took my memory card to boots and they printed me it for lot less and it is great. Will not take back as dont want to waste time with this shop. boots will be my shop from now for print… Read Full Review

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★☆☆☆☆

“poor customer service”

Written on: 09/03/2015 by Stephaniez145 (1 review written)

I went to snappy snaps in Wandsworth to print some photos from my mobile. At first they were helpful. When I came back to collect them the assistant asked about my name. I told her and then I gave her the receipt which I found in my wallet. She looked unhappy, and said the name was different than the one I told her and she expressed that in unprofessional way. When I got the envelope I came back and showed another assistant that the name is exactly the same and her colleague has no right to… Read Full Review

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★☆☆☆☆

“Terrible customer service ”

Written on: 02/03/2015 by Monetgirl5 (1 review written)

Snappy Snaps Newbury store, I asked assistant for help in using the machine to crop and resize a photo for a funeral. She reluctantly showed me then said it will take an hour, enter your details on screen and walked off as I was asking her if I needed to pay first. It printed a receipt so I thought you just bring that back in an hour to Id your photo to pay for it. When I arrived back she demanded the ticket as soon as I got through the door. Then she started berating me for leaving with the… Read Full Review

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★☆☆☆☆

“Worst customer service I ever experienced in my life.”

Written on: 23/02/2015 by jini565 (1 review written)

I have never ever experienced such a racist/ arrogant treatment. Worst place to go. I am in the process of making complain to snappy snaps. I thought about calling the police but didn’t have the time… Read Full Review

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★☆☆☆☆

“Avoid it like the plague”

Written on: 14/01/2015 by 318Hardy (1 review written)

I went to the snappy snaps on Fleet Street. They are so overpriced it's unbelievable. I was told one 8 x 10 print would be £10!! And one 7x5 would be £7. If you go to any supermarket they will only charge a few pounds. It's ridiculous. Needless to say I wouldn't pay this on principle. … Read Full Review

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★★☆☆☆

“Unprofessional member of staff”

Written on: 19/12/2014 by Mariafourie (1 review written)

Used the 24H service at Bethenal Green. Waited outside a closed shop on Friday 19th Dec. for 35 min. Other customers waited longer and some came and left. All because the only employ left the shop around 4pm unattended to take her lunch break. When she came back she was unapologetic and rude. We tried to explain to her that we understand that she is entitled to her lunch break but we expected a second employee there to keep the shop open. She just talked over us and said that she did not care… Read Full Review

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★★★★★

“impressed!”

Written on: 16/12/2014

popped into the norwich shop two weeks before Cristmas for a personalized prezzy. briefly described what I needed & paid. I was a little anxious after paying up front (a bit more expensive than i'd hoped). thet called me an hour & a half later saying the item was ready! the item far exceeded my expectation as did the waiting time! very impressed indeed. thank you snappy snaps & a very merry christmas!… Read Full Review

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★☆☆☆☆

“Scans were awful and manager hung up the phone on me”

Written on: 07/11/2014 by Braxtons89 (1 review written)

I am a professional photographer and needed to get films prpcessed and scanned to CD asap on a saturday- Snappy snaps offer a 3 hour service, so i went there. BIG MISTAKE. The scans i got back had dust and hair particles on EVERY single one. All over them. I complained to the store manager who was sorry but said she wasnt comfortable doing refunds over the phone so if i wanted one i'd have to come back in store. Umm.... no. I have a job. I cant do that. Then she referred me onto her manager. A… Read Full Review

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★☆☆☆☆

“Expensive photographs for Indian Visa Application”

Written on: 04/11/2014 by Warthog61 (1 review written)

How could a business, why would a business and which business would charge £13.99 for 2 photos for an Indian Visa application form??? That is a rip off is it not? OK fair play the pictures are slightly larger but come on £7 per picture. That is steep. Shop around and don't leave it till the last minute and find a cheaper option. I had no choice as I was meant to be at the visa office first thing, otherwise I would for sure have travelled far and wide so as not to give my business to these… Read Full Review

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★☆☆☆☆

“Poor quality”

Written on: 16/10/2014 by JasmineKeith439 (1 review written)

Incompetent & expensive. Stay away… Read Full Review

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★☆☆☆☆

“They should not be on the market!!!”

Written on: 09/10/2014 by NitaMihail (1 review written)

I went a few weeks back to get passport photos printed for me and my wife for US Embassy in the Newbury shop. I had digital photos taken and stored on a USB stick that fitted perfectly the requirements of the embassy. Guess how much it cost me to print 4 photos from an USB stick??? £39.80, meaning £19.90 each person. That means close to £10 per one small photo!!! (2 inch x 2 inch) This company should not be allowed to operate on the market! They take advantage that Newbury is a very small… Read Full Review

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Monetgirl5's Response to NitaMihail's Review

Written on: 02/03/2015

I also had terrible service in there today. Rude and unhelpful assistant. I was made so irate by her behaviour that I will never shop in there again. Also there is no way to send a complaint letter to their head office because they are a franchise. They very clearly do not value their customers. Online printing all the way now ...

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Monetgirl5's Response to NitaMihail's Review

Written on: 02/03/2015

I also had terrible service in there today. Rude and unhelpful assistant. I was made so irate by her behaviour that I will never shop in there again. Also there is no way to send a complaint letter to their head office because they are a franchise. They very clearly do not value their customers. Online printing all the way now ...

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★★☆☆☆

“Terrible website, what if you don't use paypal?”

Written on: 20/09/2014 by GavynSerrano (1 review written)

Needed photos printed by tomorrow so after looking at Snappy Snaps website rang them to ask how long it would take (Can do them in 2-3hrs) Ok fine. Limited info on website such as processing time and confusing prices. Uploaded easily, then payment time. Can never get paypal to work so rang again, any other way to pay? No. Ok, try paypal again, keeps returning me to a page to choose payment method (which has choice of 1 method so why?) Rang 4 times, couldn't solve problem. Staff were polite… Read Full Review

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★★★★★

“Frist class service @ Clacton branch ”

Written on: 09/09/2014 by billfromclacton (1 review written)

Had over 100 wedding photos printed , absolutely first class , Print quality very good Service very good price very good. Could ask for more ,I would go there again… Read Full Review

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★☆☆☆☆

“rude staff”

Written on: 02/08/2014 by Smith1965 (1 review written)

This is for the Bexleyheath store only. I work with the general public so I know more than enough about customer service. But that store they do not. I get it if your having a bad day. But please don't put your negativity out to others One guy demanded to look through my photos on my phone to show me a easier way to send them to their computer on my phone. I said if he told me I quite capable of doing it. I don't want him looking through my photos coz hey they're personal to me and felt like… Read Full Review

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★☆☆☆☆

“A horrible rip-off”

Written on: 28/07/2014 by lillaregan (1 review written)

If I could give them minus 5 stars, I would. They charged me £ 1.20 for printing 2 black and white pages off my USB. Two pages! A company that shameless doesn't deserve to be in business… Read Full Review

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★★☆☆☆

“Check prices closely before you print anything..”

Written on: 25/07/2014 by Putnamlj18 (1 review written)

I printed 3 photos today in my local snappy snaps store Wandsworth and was very surprised that this came to £4.48. I advice anybody printing only a small number of pictures to avoid snappy snaps and their very unclear pricing lists particularly for prints size 5 x 7… Read Full Review

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