Snappy Snaps Reviews

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★★☆☆☆
1.7 / 5
17% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

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Snappy Snaps

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Latest Reviews

★★☆☆☆

“Unprofessional member of staff”

Written on: 19/12/2014 by Mariafourie (1 review written)

Used the 24H service at Bethenal Green. Waited outside a closed shop on Friday 19th Dec. for 35 min. Other customers waited longer and some came and left. All because the only employ left the shop around 4pm unattended to take her lunch break. When she came back she was unapologetic and rude. We tried to explain to her that we understand that she is entitled to her lunch break but we expected a second employee there to keep the shop open. She just talked over us and said that she did not care… Read Full Review

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★★★★★

“impressed!”

Written on: 16/12/2014

popped into the norwich shop two weeks before Cristmas for a personalized prezzy. briefly described what I needed & paid. I was a little anxious after paying up front (a bit more expensive than i'd hoped). thet called me an hour & a half later saying the item was ready! the item far exceeded my expectation as did the waiting time! very impressed indeed. thank you snappy snaps & a very merry christmas!… Read Full Review

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★☆☆☆☆

“Scans were awful and manager hung up the phone on me”

Written on: 07/11/2014 by Braxtons89 (1 review written)

I am a professional photographer and needed to get films prpcessed and scanned to CD asap on a saturday- Snappy snaps offer a 3 hour service, so i went there. BIG MISTAKE. The scans i got back had dust and hair particles on EVERY single one. All over them. I complained to the store manager who was sorry but said she wasnt comfortable doing refunds over the phone so if i wanted one i'd have to come back in store. Umm.... no. I have a job. I cant do that. Then she referred me onto her manager. A… Read Full Review

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★☆☆☆☆

“Expensive photographs for Indian Visa Application”

Written on: 04/11/2014 by Warthog61 (1 review written)

How could a business, why would a business and which business would charge £13.99 for 2 photos for an Indian Visa application form??? That is a rip off is it not? OK fair play the pictures are slightly larger but come on £7 per picture. That is steep. Shop around and don't leave it till the last minute and find a cheaper option. I had no choice as I was meant to be at the visa office first thing, otherwise I would for sure have travelled far and wide so as not to give my business to these… Read Full Review

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★☆☆☆☆

“Poor quality”

Written on: 16/10/2014 by JasmineKeith439 (1 review written)

Incompetent & expensive. Stay away… Read Full Review

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★☆☆☆☆

“They should not be on the market!!!”

Written on: 09/10/2014 by NitaMihail (1 review written)

I went a few weeks back to get passport photos printed for me and my wife for US Embassy in the Newbury shop. I had digital photos taken and stored on a USB stick that fitted perfectly the requirements of the embassy. Guess how much it cost me to print 4 photos from an USB stick??? £39.80, meaning £19.90 each person. That means close to £10 per one small photo!!! (2 inch x 2 inch) This company should not be allowed to operate on the market! They take advantage that Newbury is a very small… Read Full Review

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★★☆☆☆

“Terrible website, what if you don't use paypal?”

Written on: 20/09/2014 by GavynSerrano (1 review written)

Needed photos printed by tomorrow so after looking at Snappy Snaps website rang them to ask how long it would take (Can do them in 2-3hrs) Ok fine. Limited info on website such as processing time and confusing prices. Uploaded easily, then payment time. Can never get paypal to work so rang again, any other way to pay? No. Ok, try paypal again, keeps returning me to a page to choose payment method (which has choice of 1 method so why?) Rang 4 times, couldn't solve problem. Staff were polite… Read Full Review

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★★★★★

“Frist class service @ Clacton branch ”

Written on: 09/09/2014 by billfromclacton (1 review written)

Had over 100 wedding photos printed , absolutely first class , Print quality very good Service very good price very good. Could ask for more ,I would go there again… Read Full Review

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★☆☆☆☆

“rude staff”

Written on: 02/08/2014 by Smith1965 (1 review written)

This is for the Bexleyheath store only. I work with the general public so I know more than enough about customer service. But that store they do not. I get it if your having a bad day. But please don't put your negativity out to others One guy demanded to look through my photos on my phone to show me a easier way to send them to their computer on my phone. I said if he told me I quite capable of doing it. I don't want him looking through my photos coz hey they're personal to me and felt like… Read Full Review

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★☆☆☆☆

“A horrible rip-off”

Written on: 28/07/2014 by lillaregan (1 review written)

If I could give them minus 5 stars, I would. They charged me £ 1.20 for printing 2 black and white pages off my USB. Two pages! A company that shameless doesn't deserve to be in business… Read Full Review

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★★☆☆☆

“Check prices closely before you print anything..”

Written on: 25/07/2014 by Putnamlj18 (1 review written)

I printed 3 photos today in my local snappy snaps store Wandsworth and was very surprised that this came to £4.48. I advice anybody printing only a small number of pictures to avoid snappy snaps and their very unclear pricing lists particularly for prints size 5 x 7… Read Full Review

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★☆☆☆☆

“INJURED BABY! DO NOT TAKE YOUR BABIES HERE”

Written on: 03/07/2014 by alexgladwinx (1 review written)

What had started off as a lovely day today quickly turned into a nightmare. I took Ethan to SnappySnaps in Milton Keynes to get him his very first passport photos done. He was put on a (very tall) kitchen type stall in a bumbo seat and fell face off, injuring the side of his face. No apology was made by the staff and they still had the cheek to ask me to pay. Ethan is okay but has a bruise/red mark to the side of his head. It could have been so much worse if I hadn't have stopped his face from… Read Full Review

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★☆☆☆☆

“Terrible service and over priced”

Written on: 23/06/2014 by sophiestevie (1 review written)

I recently visited the Windsor Snappy Snaps branch, only for baby passport photos which were fine but had to wait 10 minutes until their computer got back up and running again as it broke. so in the mean time i thought id get some photos printed myself I used my phone and connected to their wifi to select them, which was so slow and kept lagging by others using similar devices, it was so frustrating and something i will not do again there. I then went home when all photos were printed, i then… Read Full Review

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★☆☆☆☆

“happy snaps! well i for one am not happy!!!”

Written on: 08/05/2014 by affielover (1 review written)

I visited the clacton-0n-sea branch to have a hi8 cassette to be transfered to dvd, cost nearly £20-,ok fine was told it will be done in a week, fine, nearly 4 weeks later still waiting, i am being fobbed off with exscuse after exscuse, and at the moment i am wondering if i will ever get it, so beware of this company, as they are a waste of time… Read Full Review

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★☆☆☆☆

“Snappy? Hardly!”

Written on: 06/05/2014 by JaniyaSchroeder168 (1 review written)

Wanted 2 5x7's off a USB stick and used the automated machine. Tried several times as I thought I must be doing something wrong as the price kept saying £0.00 at the checkout screen. Asked an assistant and he said that it never shows a price. Thought it a bit weird, but continued. Handed in the receipt it printed and the manager asked when I'd like to pick up the prints. Well, NOW would be good, I said. She calls back to another member of staff, Can we fit in a couple of prints? Yeah, I think… Read Full Review

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★☆☆☆☆

“Couldn't be worse.”

Written on: 27/03/2014 by iqPike34 (1 review written)

Well firstly I wanted a roll of 120 film processed and scanned. Not only was this ludicrously expensive, they scratched the negatives to pieces that all of the photos were ruined, not to mention the quality of the scans looked like somebody had just taken a photo of them! On a second occasion I called asking for a quote on 4 rolls of Tri-x to be processed (I was going to scan them myself) and when speaking to the rude advisor he asked if my film was HD or SD.... Basically avoid at all costs… Read Full Review

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★☆☆☆☆

“No Tripo, no LED light for taking Passport photo”

Written on: 28/02/2014 by hanna36 (1 review written)

My passport photos were dark,and my face looked very big. I asked them to retake it, which they did so reluctantly, and the secod was worse than the first one. I even asked them when they usually use their LED lights, he said EVERY SINGLE TIME they take photo, but apparently except mine!… Read Full Review

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★☆☆☆☆

“I handed in 3 films, got 2 back, and paid a lot. Awful...”

Written on: 26/02/2014

I handed in 3 films, got 2 back, and paid a lot. Awful service and rude… Read Full Review

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★☆☆☆☆

“waste of money”

Written on: 28/01/2014 by rannas (1 review written)

went pack after an hour to pick up my photos and as the member of staff was charging me i couldn't help but notice how bad the quality was,colours all wrong and very grainy!!! ( three rolls of film) how the staff did not notice! i do not know, ( maybe they did) after pointing this out they said they would do them again and post them out to me seen as it was their fault..after almost 2 weeks!! they arrived and not much better..i was very disappointed as i know my camera is one of the best old… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 05/01/2014 by mandy3360 (1 review written)

Had passport picture taken in Snappy Snaps Chelmsford, told to remove my spec's, as I have worn my glasses since I was five I told them that this was incorrect as I'm a full time wearer I need to have my photo taken with my specs on. Which they done and took my £6.99. But the picture was taken by a flash camera downstairs which left a reflection on my glasses. This is my forth passport renewal and from previous experience I know this will be rejected. So I went a normal photo both £5.00 so… Read Full Review

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