Snappy Snaps Reviews

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★★☆☆☆
1.6 / 5
17% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

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Snappy Snaps

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Latest Reviews

★☆☆☆☆

“rude staff”

Written on: 02/08/2014 by Smith1965 (1 review written)

This is for the Bexleyheath store only. I work with the general public so I know more than enough about customer service. But that store they do not. I get it if your having a bad day. But please don't put your negativity out to others One guy demanded to look through my photos on my phone to show me a easier way to send them to their computer on my phone. I said if he told me I quite capable of doing it. I don't want him looking through my photos coz hey they're personal to me and felt like… Read Full Review

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★☆☆☆☆

“A horrible rip-off”

Written on: 28/07/2014 by lillaregan (1 review written)

If I could give them minus 5 stars, I would. They charged me £ 1.20 for printing 2 black and white pages off my USB. Two pages! A company that shameless doesn't deserve to be in business… Read Full Review

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★★☆☆☆

“Check prices closely before you print anything..”

Written on: 25/07/2014 by Putnamlj18 (1 review written)

I printed 3 photos today in my local snappy snaps store Wandsworth and was very surprised that this came to £4.48. I advice anybody printing only a small number of pictures to avoid snappy snaps and their very unclear pricing lists particularly for prints size 5 x 7… Read Full Review

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★☆☆☆☆

“INJURED BABY! DO NOT TAKE YOUR BABIES HERE”

Written on: 03/07/2014 by alexgladwinx (1 review written)

What had started off as a lovely day today quickly turned into a nightmare. I took Ethan to SnappySnaps in Milton Keynes to get him his very first passport photos done. He was put on a (very tall) kitchen type stall in a bumbo seat and fell face off, injuring the side of his face. No apology was made by the staff and they still had the cheek to ask me to pay. Ethan is okay but has a bruise/red mark to the side of his head. It could have been so much worse if I hadn't have stopped his face from… Read Full Review

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★☆☆☆☆

“Terrible service and over priced”

Written on: 23/06/2014 by sophiestevie (1 review written)

I recently visited the Windsor Snappy Snaps branch, only for baby passport photos which were fine but had to wait 10 minutes until their computer got back up and running again as it broke. so in the mean time i thought id get some photos printed myself I used my phone and connected to their wifi to select them, which was so slow and kept lagging by others using similar devices, it was so frustrating and something i will not do again there. I then went home when all photos were printed, i then… Read Full Review

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★☆☆☆☆

“happy snaps! well i for one am not happy!!!”

Written on: 08/05/2014 by affielover (1 review written)

I visited the clacton-0n-sea branch to have a hi8 cassette to be transfered to dvd, cost nearly £20-,ok fine was told it will be done in a week, fine, nearly 4 weeks later still waiting, i am being fobbed off with exscuse after exscuse, and at the moment i am wondering if i will ever get it, so beware of this company, as they are a waste of time… Read Full Review

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★☆☆☆☆

“Snappy? Hardly!”

Written on: 06/05/2014 by JaniyaSchroeder168 (1 review written)

Wanted 2 5x7's off a USB stick and used the automated machine. Tried several times as I thought I must be doing something wrong as the price kept saying £0.00 at the checkout screen. Asked an assistant and he said that it never shows a price. Thought it a bit weird, but continued. Handed in the receipt it printed and the manager asked when I'd like to pick up the prints. Well, NOW would be good, I said. She calls back to another member of staff, Can we fit in a couple of prints? Yeah, I think… Read Full Review

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★☆☆☆☆

“Couldn't be worse.”

Written on: 27/03/2014 by iqPike34 (1 review written)

Well firstly I wanted a roll of 120 film processed and scanned. Not only was this ludicrously expensive, they scratched the negatives to pieces that all of the photos were ruined, not to mention the quality of the scans looked like somebody had just taken a photo of them! On a second occasion I called asking for a quote on 4 rolls of Tri-x to be processed (I was going to scan them myself) and when speaking to the rude advisor he asked if my film was HD or SD.... Basically avoid at all costs… Read Full Review

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★☆☆☆☆

“No Tripo, no LED light for taking Passport photo”

Written on: 28/02/2014 by hanna36 (1 review written)

My passport photos were dark,and my face looked very big. I asked them to retake it, which they did so reluctantly, and the secod was worse than the first one. I even asked them when they usually use their LED lights, he said EVERY SINGLE TIME they take photo, but apparently except mine!… Read Full Review

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★☆☆☆☆

“I handed in 3 films, got 2 back, and paid a lot. Awful...”

Written on: 26/02/2014

I handed in 3 films, got 2 back, and paid a lot. Awful service and rude… Read Full Review

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★☆☆☆☆

“waste of money”

Written on: 28/01/2014 by rannas (1 review written)

went pack after an hour to pick up my photos and as the member of staff was charging me i couldn't help but notice how bad the quality was,colours all wrong and very grainy!!! ( three rolls of film) how the staff did not notice! i do not know, ( maybe they did) after pointing this out they said they would do them again and post them out to me seen as it was their fault..after almost 2 weeks!! they arrived and not much better..i was very disappointed as i know my camera is one of the best old… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 05/01/2014 by mandy3360 (1 review written)

Had passport picture taken in Snappy Snaps Chelmsford, told to remove my spec's, as I have worn my glasses since I was five I told them that this was incorrect as I'm a full time wearer I need to have my photo taken with my specs on. Which they done and took my £6.99. But the picture was taken by a flash camera downstairs which left a reflection on my glasses. This is my forth passport renewal and from previous experience I know this will be rejected. So I went a normal photo both £5.00 so… Read Full Review

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★☆☆☆☆

“Printing Photos”

Written on: 19/12/2013

I went to Newbury and the staff were so quick to serve and take my money they did not bother to tell be that the prints would not come out the way I expected them to. On picking up the prints they could see I was unhappy but instead on helping they just ushered me out the door so they could get back to having a laugh… Read Full Review

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★★★★☆

“very impressed”

Written on: 12/11/2013 by deebarker (1 review written)

The Snappy Snaps store in Ipswich is ideally situated in the centre of the town, it is quite a small store but is very well set out I went in for help with my digital camera and got photos printed off,the staff were professional, happy and friendly, i was made to feel comfortable, the service was quick and reasonably priced I will definately be returning here again… Read Full Review

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★☆☆☆☆

“Privacy”

Written on: 21/09/2013

Not only did they get my order wrong the first time, but the second time they gave me someone else's holiday pictures. The worst part is the pictures were of teenage girls having fun and taking pictures in their underwear on their bed. I was disgusted that they had let me walk out the shops with these photos and I would be scared for my privacy especially with all the media available. There is no excuse… Read Full Review

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★☆☆☆☆

“Passport issue”

Written on: 21/09/2013 by Janeash177 (1 review written)

Had a passport taken at my local Snappy Snaps fully expecting it to be a quick process, took 10 minutes to get served and then 15 minutes for them to print it! Took it to the local passport office and they would not accept it due to the size of my head! No my head is a normal size head, it was just that Snappy Snaps had made it too small with too much background so it did not conform to the requirements that you would think a photo shop should have been aware of. I ended up using a phot… Read Full Review

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★☆☆☆☆

“Refused service for passport photo”

Written on: 06/08/2013

I visited the store in aberdeen to have a passport photo take for my baby daughter. The manager said that he wouldn't do it in case the baby started to cry and he didn't like being around crying babies. He was very rude to us, and appeared as if we had caused him a significant inconvenience by coming into his shop. I can't comment on the quality of his printing, but I will never return because of his hideous attitude… Read Full Review

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★☆☆☆☆

“The Worst Experience in my entire life !!!!!!!!!!!!!!”

Written on: 22/07/2013 by bewarer (1 review written)

Snappy Snaps in Aberdeen is the worst place you can go with your family to take photos. The comment from them is '' WE DON'T CARE HOW THE PHOTOS LOOK AS LONG AS ITS TAKEN FROM SNAPPY SNAPS.'' I got the above statement when I commented that my wife's passport photo is tilted slightly and would liek to re do it. They show racism all over the place. … Read Full Review

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★★★★★

“Photogifts”

Written on: 07/06/2013

I went to Snappysnaps Mansionhouse do have a canvas done and it was Fantastic. The service is great and the staff are so welcoming. This should be an example to all the Snappysnaps for sure!!! Thanks guys, a gift well appreciated. … Read Full Review

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★★★☆☆

“Good Quality, Over priced”

Written on: 07/06/2013

I ordered a picture to be created with lyrics. When I received the canvas it was great quality but overall I paid a small fortune. They didn't advise about crossing border charges which I should have realized but for such a small photo it was definitely a lot more expensive than most companies. These types of deals can always be found on Groupons and Deal finder sites which I have heard do just as good of a job. … Read Full Review

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