Max Spielman Reviews

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★★☆☆☆
2.4 / 5
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  • Quality of service

  • Layout of shop

  • Value For Money

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Max Spielman
Max Spielman

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Latest Reviews

★☆☆☆☆

“1st & LAST TIME”

Written on: 25/12/2014

Merryhill store.. tiny shop, 2 members of staff . They only sell photos and can't even do that properly. Yes admit it was busy. Patiently wait 20 mins in the queue no exaggeration. . Even had to tell other frustrated customers that the machines in ASDA are much cheaper. Anyway got to the till to ask for passport photos for 2 year old as the photo booths in other shops don't support height. Was told quote " I'm busy come back in half hour" what I just waited 20 mins n you want me to come back n… Read Full Review

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★★★★★

“60 x 40 inch canvas amazing”

Written on: 24/12/2014 by Nash367 (1 review written)

I ordered a last minute 60 x 40 inch canvas from my local Max spielman store in Liverpool at an amazingly low price of £50.00 but I was worried that it takes longer than the small ones they make in the shop as it has to be sent away to their factory and it was 4 days to Christmas. The lady in the shop spoke to the factory who agreed to rush it and 2 days later it was there and is amazing, its going to make a wonderful present so thank you Max… Read Full Review

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★☆☆☆☆

“Worst experience ever!!!!!”

Written on: 21/12/2014 by Ari1987 (1 review written)

Visited Derby store spent £200 for xmas presents and was told to return in a few hours after walking round for 4 hours I returned to a staff member saying they'd ran out of photo paper?? They didn't bother to call so went in 2 day later nothing was framed so said I'd do it myself I got home the whole order was wrong and when I called staff said she was under staffed and didn't have time!!!! I paid £200 for someone to make time!!! After speaking to the area manager she offered me some free… Read Full Review

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★★★☆☆

“Not impressed ”

Written on: 01/12/2014 by Turnerzf1949 (1 review written)

Suffered with a mega price increase when this company took over from Tesco . Visited today to print holiday photos ,new machines installed ,very user unfriendly . Touch controls so sensitive they alter things even without making physical contact ,very long winded to make adjustments I had to stand there for ages including changing machines because one froze up . On completion because I had used 2 machines the staff had no idea what to charge me on quantity discount ,no price list in the place… Read Full Review

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★☆☆☆☆

“ALMOST DAYLIGHT ROBBERY”

Written on: 25/11/2014

I have to say that my experience of using Max Spielmann is nothing short of daylight robbery. They claim in their advertising that prints can be had for as little as 5p. I took my own picture for an ID card requiring printouts of 2 inches x 2 inches. After the four copies had been printed, I was charged £9.99. When I queried the charge, I was told that because the printouts were meant for identity purposes, there was a charge of £9.99. I should have asked the price before I had the… Read Full Review

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★★★☆☆

“VHS to DVD transfer for my graduation videos”

Written on: 20/11/2014 by uqBarry253 (1 review written)

Good overall video reproduction from VHS. Need to buy a more Sturdy Case as those provided are flimsy. Did however find that when returned, my DVDs were however mislabelled in error (the 2 Graduation Videos from 2 different universities were labelled the wrong way round!). Sent back to be corrected free of charge. Staff at shop dealt with me very well indeed. Overall for price… Read Full Review

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Jamiemmoore's Comment

Written on: 26/11/2014

Unfortunately the labelling of my DVDs is still incorrect after two attempts to have it changed.

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★☆☆☆☆

“Website”

Written on: 14/11/2014 by Blevins98 (1 review written)

Tried to upload pictures on their website to print, did not work and i wasted two hours of my life. Terrible website slow and time consuming. As for the shop i tried going in to use their machines but not many available thats why i resulted in using their website but big mistake!… Read Full Review

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★☆☆☆☆

“Very poor service”

Written on: 25/09/2014 by Caterpillarworm (1 review written)

Visited the Maldon branch of Tesco's, the Photo Shop had only one machine, out of five working. Only one member of staff, very harrassed with several customers waiting for their photos to collect, not ready. Used the one machine and it did not print the size requested, 10 photos, 3 at 7 by 5 and 7 at 6 by 4!!… Read Full Review

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★★★★★

“Wedding memories”

Written on: 30/08/2014

Had two almost 40 year old cine films transferred to DVD and am absolutely delighted with the result. Took just over 3 weeks for the DVD to be returned to the Kidderminster shop. To see the film from our 1976 wedding and to be able to share the memories with our children has been wonderful. The cost was £20 , which I was quite happy to pay. Very pleased with the service and will certainly use this company again… Read Full Review

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★☆☆☆☆

“Video to DVD ”

Written on: 09/08/2014 by Ulises420 (1 review written)

They have lost my vidio of my family when we went to Disneyland Florida in 1989 when my two lads were 7 and 9. I gave them the vidio in Nov 2013 to put on to DVD and they have lost it .They have given feeble excuses and have offered a feeble compensation. It's not the money I want my tape back, you can buy the memory's that were on the tape. It is now Aug 2014 and still no joy. The company's customer care is non existent… Read Full Review

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★★★★★

“Excellent service”

Written on: 06/08/2014 by dadsbusy (1 review written)

My wife and I wanted to get some photos of our daughter on her 2nd birthday to give as gifts to our family. We had some initial issues with the shop, but after a quick email, we recieved an apology and a new appointment where we were given a great photoshoot for our daughter, with a very competent and professional photographer. The photos were all very high quality and the photographer did an excellent job interacting with our daughter and we could not have asked for a better outcome. On top… Read Full Review

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★★☆☆☆

“Poor quality photo prints”

Written on: 06/08/2014 by Ronann277 (1 review written)

I went here to have photos from a digital camera printed. On screen the photos looked very good, vivid in color and of an excellent quality. However when printed at Max Spielman the photos were of a very poor quality, the colour was very pale and the quality of photo paper very poor. I certainly would not recommend… Read Full Review

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★★★★☆

“transferring 8mm to dvd”

Written on: 28/07/2014 by 442Kehoe (1 review written)

I had a few roles of 8mm film transfered to dvd. The quality of the dvd was great. Good menu and music. It took 4 weeks. The price was reasonable. I'm so glad I had it done. Memories priceless… Read Full Review

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★☆☆☆☆

“CALL ME A "snitch" Mr Timpson !”

Written on: 25/07/2014 by maxsnitch (1 review written)

Your reputation is going down the pan! when dealing with a most unpleasant individual at Max Speilmann in Tesco Brooklands, Weybridge store. You really must offer some sort of customer training. Please read my official e mail complaint lodged today 25th July 2014 to customer services. If I were you Mr Timpson I would distance myself very sharply. One individual can do so much damage when left in a role that he is not suited for and has no desire to carry out obviously. My star rating is… Read Full Review

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★★★★★

“Great customer service at max spielman wakefield”

Written on: 22/07/2014 by Violet199 (1 review written)

I went to the maxspielman in wakefield with my daughter and my grandchildren on sunday 13th july for a photo shoot for the children with beccy,just have to say what a star beccy is, as the youngest is a toddler and it is not easy to do,her patience and skills paid off,the photos were absolutley perfect,i have now collected my canvas and i am delighted with it,i chose four of the photos for the canvas which beccy set out for me,she has done a great job, beccy is so helpful and went the extra… Read Full Review

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★☆☆☆☆

“Dreadful”

Written on: 27/06/2014 by hlFerguson433 (1 review written)

I visited the new max Spielmann in my local Tescos and was rather surprised at a 'studio' not much larger than 1m square.I had to wait 10 minutes while the gorl served two customers and spoke on the phone. The lighting used was cheap and when I asked how the assistant could take an image (as advertised in the leaflet) of a topless adult with a baby in a busy store and with limited space she said -'You'd be surprised what some people will do.' Due to the lack of space I asked what lens she used… Read Full Review

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★★★★★

“Excellent staff really nice”

Written on: 02/06/2014 by qaConnolly371 (1 review written)

I went into the four seasons shopping center store for passport pictures of my 2 babies the staff was really busy with a photo shoot so we waited which gave us time to sort out my little boy who was a little upset the ladies were lovely with him and we managed to get a picture of him well done ladies… Read Full Review

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★☆☆☆☆

“Worst experience I have EVER had with a shop”

Written on: 25/12/2013 by melf237 (1 review written)

I went into the Ellesmere Port branch on the Friday before Christmas at 4.30 pm to purchase a photo gift for my dad only to be told he was closing (should be 5.30). We had revently lost our family dog and so I wanted something special with her photo on for my dad and requested a photo block. The shop employee said to come back the next day to collect it as he was closing. I returned on Saturday to collect it and took it home to wrap fir Christmas. When I came to wrap it it was full of air… Read Full Review

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★★★★☆

“great sevice with a smile”

Written on: 28/11/2013

service very good and fast, staff very friendly and helpful and quality of product good. would recommend to anyone especially if you are not to knowledgeable about photography. The staff will do everything for you… Read Full Review

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★☆☆☆☆

“ABSOLUTE RUBBISH!!!!”

Written on: 14/11/2013

I have been in to the max spielmann store a few times over the summer period and have been satisfied on only one occasion with the service, hoping the young lady would be there again Kerry i decided to get my photos done, only to find she had left, dissapointed as the service was outstanding.to my horror the photo quality was absolute rubbish and the attitude of the two ladies in the store was dismal! turning people away for one thing and another, I will not be visiting the store anymore and… Read Full Review

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Ray619's Comment

Written on: 14/11/2013

Did i add this was in the skegness branch!!!!

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