Max Spielman Reviews

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★★☆☆☆
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  • Quality of service

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Max Spielman
Max Spielman

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Latest Reviews

★☆☆☆☆

“Disposable camera”

Written on: 15/11/2016 by Carpenterde1981 (1 review written)

Bought disposable camera for son's school residential which cost £10 and included processing. Waited over a week for a phone call to collect but the phone call never came so I rang them only to be informed the "film was damaged" so no photos! No apology, no phone call and no photo memories for my boy. Disgusting!… Read Full Review

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★☆☆☆☆

“Garbage.”

Written on: 13/11/2016 by Wesley325 (1 review written)

£25 for ten 6 X 4 scan & prints. Photos were not sharp and the colour was terrible. Useless. Rip off… Read Full Review

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★☆☆☆☆

“One hour processing”

Written on: 09/11/2016 by greene881 (1 review written)

Just used the one hour D&P processing service at my local outlet. Very disappointed. Several of the strips of negatives were covered in greasy fingerprints and a number of the prints have dirty processing marks on them. Very poor quality control for a £11 service… Read Full Review

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★★★★★

“Simply the best! ”

Written on: 27/10/2016 by Roseladd (1 review written)

I feel compelled to write this review.I appreciate names are not allowed to be mentioned but surely if the review is brilliant /this may get published...I visited the Glenrothes branch to get something very special to me created for a gift.Jenn was the lovely,helpful & highly gifted assistant who managed successfully to create what I had pictured in my head.Thank you so very much Jenn.You are a credit to this company & I hope your talent & customer service is recognised.Kind regards… Read Full Review

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★★★★★

“My precious home video”

Written on: 18/10/2016 by 313Johnson (1 review written)

I took an old video to transfer to DVD it took 3 weeks but was worth the wait great quality my best memories on a DVD people not here now have took 2 more in to do I trusted spielmann with my treasured video and am not disappointed thankyou so much… Read Full Review

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★☆☆☆☆

“erdington store AVOID SERIOUSLY DAMAGED NEGATIVES CUT...”

Written on: 18/10/2016 by fayruzf (1 review written)

ERDINGTON STORE AVOID MIXED RACE GUY DOING 3 PEOPLES JOB THEY GIVE IMPRESSION OF NEGLIGENCE ABOUT TO HAPPEN NOT PAYING ATTENTION AND YES IM NOW THEIR VICTIM the photo disc didn't work in my laptop cheap quality 2 days to work still makes screeching noises the negatives are cut in half destroying the photographs and those that are available are also cut off in part on the sunsets so my memories are destroyed people seeing this are disgusted worst of all jessops offered to testify in court to the… Read Full Review

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★★★★★

“Fabulous customer service at the Lichfield branch ”

Written on: 14/10/2016 by 119McLean (1 review written)

I am thrilled with the help and advice I was given today at the Lichfield Branch , they were so helpful. I needed a photo small enough for a pandora charm & I'm so happy with the results, its perfect! it's going to make my moms birthday so special :) thank you x… Read Full Review

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★★★★★

“helpfull,quality,cheap.”

Written on: 10/10/2016 by bestshopper123 (1 review written)

I visited Spielman at the weekend and I found your sales lady very helpful, pleasant and nothing was too much trouble. she explained everything to me and I'm astonished of the quality… Read Full Review

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★☆☆☆☆

“Poor Quality Posters ”

Written on: 04/09/2016

I have just ordered two £4 posters. Taking a closer look in the car they look grainy and the colours are truly poor. These are high resolution wedding images that look like I have printed them on a laserjet at home. I'll be using photobox or something similar next time for 8x10 prints. This was Walsall Tesco M. Spielman but I suspect the quality is not a local issue. TL;DR Naff quality 8x10 posters… Read Full Review

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★☆☆☆☆

“Terrible!! ”

Written on: 20/07/2016 by Lyonsqr1947 (1 review written)

Terrible experience. Took mini sd in, pics had lines all the way through. Pointed out to young man who was rude and dismissive, said it had to be my camera, definitely not their printer. He served three customers during the conversation and after I insisted my camera was fine agreed to send off to head office to be reprinted as theirs is a better printer?!!! Said that my camera must have been through an xray machine on hols to cause problem, I explained no xray machine as drove! I also pointed… Read Full Review

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★☆☆☆☆

“quality completely suck”

Written on: 17/07/2016

quality completely suck… Read Full Review

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★★☆☆☆

“don’t get your photos done here”

Written on: 04/07/2016 by Thornton411 (1 review written)

Just had 2 rolls of ilford XP2 printed and scanned at the widnes branch. the prints all have a pink tint to them and the edges are tinted dark brown many of the prints have smears in them .the negs came back not in protective sleeves but rolled up and stuck with tape to keep them rolled and just dropped into the envelope with the dvd which was also loose and not in a case… Read Full Review

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★☆☆☆☆

“staff have no idea about photo printing or developing ”

Written on: 25/06/2016 by Guest4242 (1 review written)

Cleveleys Blackpool store. I have used them twice the first time I took two rolls of film to be developed. Wish I hadn't there was dust and scratches all over the film and really bad streaks in the film from uneven development and badly mixed old chemicals. The resulting prints were very biased towards cyan which the staff member tried to blame on the quality of film???? This was just wrong I shoot a lot of film and usually send off to an out of town lab and then scan my own film. I wasn't… Read Full Review

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★★★★★

“Amazing customer service”

Written on: 18/06/2016

Staff were phenomenal. I headed into the store with a vague idea of what I needed (something for Father's Day) and left with a photo shoot of my daughter, a mug, and some great quality prints. The manager is brilliant - not only did he take the said pictures, but offered me value for money ideas on my chosen photo package. He also had the patience of a Saint... The whole experience was fun!… Read Full Review

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★★★★★

“Prompt service”

Written on: 17/06/2016 by Aaronw14 (1 review written)

Despite a technical problem with their main printer in the shop, they still managed to print over 500 photos earlier than the expected time. The staff are very friendly and would bend over backwards to assist your needs for collection. Phone service manner was equally friendly and polite… Read Full Review

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★★★★★

“Chesterfield Instore branch excellent!”

Written on: 06/05/2016 by elNichols202 (1 review written)

I have used the branch at Chesterfield Tesco many times and have found the staff courteous, extremely helpful and even when I don't understand clear instructions they always seem happy to be hands on with help. I would certainly recommend this branch and have done many times to friends… Read Full Review

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★★★★☆

“Excellent after service”

Written on: 23/04/2016 by jdMeier118 (1 review written)

I recently needed passport photos and unfortunately the girl gave me the wrong size. She had however said "any problems just come back". So I did. The after service was excellent . The girl was apologetic and sorted the photos without any fuss and I was financially compensated. I came away very pleased with the service I had been given. Most shops give good service but the test of a very good shop is the service you get when things go wrong. Well done… Read Full Review

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★☆☆☆☆

“Not the film experts- Dalkieth”

Written on: 17/03/2016 by tmPugh1965 (1 review written)

Rolls of film that should of been processed and collected next day took well over a week,as the in-store equipment wasn't working. According to a member of staff she was waiting for head office to fix the problem. One roll of film had to be sent somewhere in England for specialist treatment,this would take up to three weeks .After waiting three weeks I collected the roll of film unprocessed as the specialists could not do the job. A member of staff advised me to take the film to Kodak for… Read Full Review

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Andymax's Comment

Written on: 18/03/2016

Sorry to hear about the poor service you received. I would like a chance to help solve this issue and get your film processed if possible.
Best Regards
Andy Gregor
Area manager Scotland

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Andrewmax's Comment

Written on: 19/03/2016

Sorry for the poor service you have received. Is it possible to contact you and I could try and help resolve the issue.

Andy Gregor
Area Manager
MaxSpielmann
Scotland

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★☆☆☆☆

“Rubbish passport photos (twice)”

Written on: 13/03/2016 by Hopkins1967 (1 review written)

Passport photos taken in the Tesco branch in Warrington were rejected by the passport office as being too dark. A second set (taken by a different staff member) was also rejected as being too dark and having the wrong background colour. AVOID AT ALL COST… Read Full Review

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★☆☆☆☆

“Late delivery ”

Written on: 20/02/2016 by Killian347 (1 review written)

ordered canvas off the website and given a delivery date, went to collect and it had not arrived at the shop. I needed it as a leaving present for a work mate who was leaving that the office had collected for. Big letdown!… Read Full Review

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