Max Spielman Reviews

Click here if this is your business
★★☆☆☆
2.2 / 5
120
33% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

? Ask our helpful community of experts about this product or company
Max Spielman - Ask a question now

Media Gallery for Max Spielman

Max Spielman
Max Spielman

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“WRONG ORDER!!”

Written on: 04/02/2016 by zenatitch (1 review written)

I wanted my very old vhs put onto DVD and I waited 2 weeks for it to arrive in store. and wen I went home to view it with all my family it was a totally different video on the DVD (not my family) Infact it was ant and Dec Saturday night takeaway!? my family were devostated and left upset as it was my nanas death anniversary (14yr) I've emailed customer service with no response at all and the women in the shop is trying to say have I not recorded over it! it's been locked in a safe for about 20… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Best customer service”

Written on: 28/01/2016 by jeansmith99 (1 review written)

Brilliant store in uttoxeter, went to get a canvas done and the young man was very helpful, was pleased with the outcome of the product when i went to pick it up. I have even brought another canvas as i was so amazed at the first one. The guy is lovely and very welcoming also very chatty this is what we need in stores like this. Feeling very important and inviteing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“terrible customer service”

Written on: 19/12/2015 by speedy5376 (1 review written)

Visited my local branch today ,approached a member of staff , we have 3 children so me and my wife wanted a family portrait , the member of staff put her head in her hands and told us she needed a break and was unable to do a shoot at this time as she was on her own. What annoyed us was that there were no people waiting for a shootand just one person ordering prints… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“staff don't care what they do, no colours whatsoever...”

Written on: 10/12/2015 by annayork (1 review written)

I visited this place today and service was terrible. Wanted to do some new I.D photos. Before about 6 months my son was taken I.D passport photos at the same shop and they were too dark and face was too far away, so lady who was dealing with us at passport office said they are terrible,but finally agreed to use she tried to enlarge them and make them lighter on own comp.instead of sent us with nothing. So I showed them in a shop today before I done mine, what I do not want, and they said this… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Expensive and poor quality”

Written on: 03/12/2015 by KatherineHorton449 (1 review written)

We decided to get some photo items made of our baby daughter so visited the local shop with our flash drive that we had put some of our best pics on. We ordered a canvas print and a poster. As they were busy they said to come back the next day for them so we did. They showed us the canvas and at a first look it seemed ok, the poster was wrapped up so we took it home. On closer inspection the poster and canvas were different colors and the canvas had some scratches on the black edge that we had… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“expensive”

Written on: 15/10/2015 by BrayanHiggins102 (1 review written)

14 photos scanned and printed in Harvey Normans cost £7.14 that's £0.51 per item. 14 photos scanned and printed in M Spielman £27.86 that's £1.99 per item. Now that's a rip off jaw near hit the floor when told the cost… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“TESCO PHOTO WEBSITE”

Written on: 05/10/2015 by Marshall1972 (1 review written)

I uploaded my photos to the Tesco Photo website, a household name. I planned to print off my photos from the album I had created. However the website which is run by M.. Spielman has been unavailable for the last 3 months due to a security problem. Week after week I have requested updates only to be advised that their security web team are dealing with the problem. The photos are very important to me and I want answers as to whether I will ever gain access to them again. M.. Spielman... surely… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Really poor quality”

Written on: 29/08/2015 by Prince450 (1 review written)

I used this photo shop in my local Tesco. The member of staff was really helpful. However my prints are terrible quality, prints from a professional photographer of which I have paid for copyright. Dreadful. So disappointed, I will never use them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Head office let down”

Written on: 27/07/2015 by Avery393 (1 review written)

Purchased 3 picture frames a few months back, went to get another as one had been broken by my son playing around. Unfortunately they had none in stock so the nice lady ordered one for me from head office and told me to come back the following week. Went back and the frame she ordered had come in but it was the wrong one as head office had made a mistake. Ok 2nd time lucky another one was on order. O no a different one had arrive but again not what was ordered. The lady said it was quite common… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AWFUL. Service they enlarged the wrong picture.”

Written on: 14/07/2015 by Roryp146 (1 review written)

I asked them to copy 2 6x4 photo,s and enlarge a third 6x4. They enlarged the wrong one and they all came out very very grainy. I only took 3 pictures in and left them a week. Detail in the pics was missing on all 3 also the colours were wrong on all of them. I have produced better pics on my cheap cannon printer. I WILL NEVER RETURN. WHY ARE THEY IN BUSINESS AT ALL. WASTED £15. I am now going to get them done elsewhere. RUBBISH. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Superb ”

Written on: 20/06/2015 by WyattThorpe83 (1 review written)

Nice staff and very good quality passport size photos. And at good price. Very satisfied… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Prices to high for service you get”

Written on: 13/06/2015 by kellyprince9 (1 review written)

Ordered a £65 canvas from my local shop and ordering was easy on the machine but told it would be ready in 2.5 hours, not most convenient but ok. When we went back to collect it it was badly wrapped and not in a box as i would expect and have had from boots down the road. got it home and after unwrapping it noticed marks on the black edge like it had been badly handled. some of the staples holding the paper were unevenly spread so it did not look to great. Took it back to complain and they… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Much cheaper if you order from website and collect in shop”

Written on: 25/05/2015 by harriotsmith (1 review written)

I have been using tesco for my photo bit for several years and noticed that since they bought spielman they have put the price up. Maybe thats why they bought them as spielman is a more expensive brand than their own who used to be like asda? anyway, I found out if you order from the website and select collect in store, not only do you get much cheaper prices but you also dont pay any postage so its a win although not as convenient as it used to be. the only alternative would be asda but they… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“felt rushed!!!”

Written on: 19/05/2015 by timetaker (1 review written)

I visited your Rhyl branch today to transfer my photos onto a CD, due to my memory card not working I had to Bluetooth them to a photo machine which I new would take time! This didn't bother me because I had all the time in the world to wait. On arrival I was helped by a lovely girl who was training for the Anglesey branch and was very helpful. Unfortunately the time I was taking to transfer my photos must have irritated the other two members of staff because they made me feel like I was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Spielman at Tesco prices up service down”

Written on: 09/05/2015 by Munnqs313 (1 review written)

Visited my local tescos and went to the maxspeiman photo counter to get some photos printed from a card. could not believe how much they have put the prices up since they became part of tesco! Asked the price of a passport photo and nearly fell over £8.99 and the girl was not very helpful when I asked her a few questions about it so poor service ontop. Have switched to ASDA now as less than half the price and better service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Aweful”

Written on: 14/04/2015 by Murraycl380 (1 review written)

the worst photos i have ever taken in my life. Staff didnt show me them before printed and when i asked for the pictures to be taken again she charged me twice! Terrible by all means… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Bad Quality Online Photo Service”

Written on: 09/04/2015 by bobby3421 (1 review written)

I ordered 300 photos with a white boarder on all of them... however the photos have arrived with the boarders completely miss aligned to the photo. the photos look unprofessional and i am going to have re-order off another company. very frustrating considering how long it takes to upload all the photos onto their website and go through all the printing steps. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rejected passport photos”

Written on: 01/04/2015 by Ethan367 (1 review written)

Went to Max Spielman, Merry Hill Shopping Centre for passport photos. I was charged £7.99 for 8 photos. I filled out my passport application and sent it off. A week later I received a letter to say the photos were not sharp enough and to obtain new photos. The professionalism of Max Spielman is incredibly poor, customer support is also very poor with them being concerned whether I still had the till receipt as my guarantee, unfortunately the till receipt does not guarantee the quality of the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Disappointed and upset”

Written on: 01/04/2015 by AlexusGarrison (1 review written)

My son told me he had seen a good passport photo service in our local Tesco, a kind lady had been running it and gave the customer a choice of photos so I went along for my passport photo and had a different photographer. I jokingly said, Don't make me look like a convict or show all my wrinkes and he said 'I don't do miracles'. He didn't need to have been so rude. He took 2 photos, showed me one and that was it. I looked so awful I could have cried. OK I am not a spring chicken but I couldn't… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor customer service and attitudes to customers”

Written on: 16/03/2015 by Miles130 (1 review written)

i went in 3 times this week with the same and only staff member in the store. I found him to be misleading about print times and generally rude and un interested… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview