Max Spielman Reviews

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★★☆☆☆
2.5 / 5
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  • Quality of service

  • Layout of shop

  • Value For Money

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Max Spielman
Max Spielman

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Latest Reviews

★★★★★

“Wedding memories”

Written on: 30/08/2014

Had two almost 40 year old cine films transferred to DVD and am absolutely delighted with the result. Took just over 3 weeks for the DVD to be returned to the Kidderminster shop. To see the film from our 1976 wedding and to be able to share the memories with our children has been wonderful. The cost was £20 , which I was quite happy to pay. Very pleased with the service and will certainly use this company again… Read Full Review

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★☆☆☆☆

“Video to DVD ”

Written on: 09/08/2014 by Ulises420 (1 review written)

They have lost my vidio of my family when we went to Disneyland Florida in 1989 when my two lads were 7 and 9. I gave them the vidio in Nov 2013 to put on to DVD and they have lost it .They have given feeble excuses and have offered a feeble compensation. It's not the money I want my tape back, you can buy the memory's that were on the tape. It is now Aug 2014 and still no joy. The company's customer care is non existent… Read Full Review

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★★★★★

“Excellent service”

Written on: 06/08/2014 by dadsbusy (1 review written)

My wife and I wanted to get some photos of our daughter on her 2nd birthday to give as gifts to our family. We had some initial issues with the shop, but after a quick email, we recieved an apology and a new appointment where we were given a great photoshoot for our daughter, with a very competent and professional photographer. The photos were all very high quality and the photographer did an excellent job interacting with our daughter and we could not have asked for a better outcome. On top… Read Full Review

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★★☆☆☆

“Poor quality photo prints”

Written on: 06/08/2014 by Ronann277 (1 review written)

I went here to have photos from a digital camera printed. On screen the photos looked very good, vivid in color and of an excellent quality. However when printed at Max Spielman the photos were of a very poor quality, the colour was very pale and the quality of photo paper very poor. I certainly would not recommend… Read Full Review

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★★★★☆

“transferring 8mm to dvd”

Written on: 28/07/2014 by 442Kehoe (1 review written)

I had a few roles of 8mm film transfered to dvd. The quality of the dvd was great. Good menu and music. It took 4 weeks. The price was reasonable. I'm so glad I had it done. Memories priceless… Read Full Review

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★☆☆☆☆

“CALL ME A "snitch" Mr Timpson !”

Written on: 25/07/2014 by maxsnitch (1 review written)

Your reputation is going down the pan! when dealing with a most unpleasant individual at Max Speilmann in Tesco Brooklands, Weybridge store. You really must offer some sort of customer training. Please read my official e mail complaint lodged today 25th July 2014 to customer services. If I were you Mr Timpson I would distance myself very sharply. One individual can do so much damage when left in a role that he is not suited for and has no desire to carry out obviously. My star rating is… Read Full Review

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★★★★★

“Great customer service at max spielman wakefield”

Written on: 22/07/2014 by Violet199 (1 review written)

I went to the maxspielman in wakefield with my daughter and my grandchildren on sunday 13th july for a photo shoot for the children with beccy,just have to say what a star beccy is, as the youngest is a toddler and it is not easy to do,her patience and skills paid off,the photos were absolutley perfect,i have now collected my canvas and i am delighted with it,i chose four of the photos for the canvas which beccy set out for me,she has done a great job, beccy is so helpful and went the extra… Read Full Review

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★☆☆☆☆

“Dreadful”

Written on: 27/06/2014 by hlFerguson433 (1 review written)

I visited the new max Spielmann in my local Tescos and was rather surprised at a 'studio' not much larger than 1m square.I had to wait 10 minutes while the gorl served two customers and spoke on the phone. The lighting used was cheap and when I asked how the assistant could take an image (as advertised in the leaflet) of a topless adult with a baby in a busy store and with limited space she said -'You'd be surprised what some people will do.' Due to the lack of space I asked what lens she used… Read Full Review

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★★★★★

“Excellent staff really nice”

Written on: 02/06/2014 by qaConnolly371 (1 review written)

I went into the four seasons shopping center store for passport pictures of my 2 babies the staff was really busy with a photo shoot so we waited which gave us time to sort out my little boy who was a little upset the ladies were lovely with him and we managed to get a picture of him well done ladies… Read Full Review

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★☆☆☆☆

“Worst experience I have EVER had with a shop”

Written on: 25/12/2013 by melf237 (1 review written)

I went into the Ellesmere Port branch on the Friday before Christmas at 4.30 pm to purchase a photo gift for my dad only to be told he was closing (should be 5.30). We had revently lost our family dog and so I wanted something special with her photo on for my dad and requested a photo block. The shop employee said to come back the next day to collect it as he was closing. I returned on Saturday to collect it and took it home to wrap fir Christmas. When I came to wrap it it was full of air… Read Full Review

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★★★★☆

“great sevice with a smile”

Written on: 28/11/2013

service very good and fast, staff very friendly and helpful and quality of product good. would recommend to anyone especially if you are not to knowledgeable about photography. The staff will do everything for you… Read Full Review

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★☆☆☆☆

“ABSOLUTE RUBBISH!!!!”

Written on: 14/11/2013

I have been in to the max spielmann store a few times over the summer period and have been satisfied on only one occasion with the service, hoping the young lady would be there again Kerry i decided to get my photos done, only to find she had left, dissapointed as the service was outstanding.to my horror the photo quality was absolute rubbish and the attitude of the two ladies in the store was dismal! turning people away for one thing and another, I will not be visiting the store anymore and… Read Full Review

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Ray619's Comment

Written on: 14/11/2013

Did i add this was in the skegness branch!!!!

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★★★★☆

“review of dewsbury shop ”

Written on: 01/11/2013

I have visited the dewsbury shop on many occasions to have prints , portraits and passport photos done , my honest oppinion is the staff do a good job ,they are polite& helpful even when they are busy and often seen them running round trying to assist many customers while working on their own ,they are human after all and have good days and bad days !!!… Read Full Review

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★☆☆☆☆

“dewsbury max spielmann grumpy staff”

Written on: 22/10/2013

we went to have our passport phoetos taken. the staff there (female assistant in her 30's) was grumpy and not helpful. she did not welcome or greet us. we basically went over to her and we weren't sure if she worked there as she gave no indcation of being staff. as we went over to her she just looked at us blankly, instead of the usual gretting 'hi how can i help etc. she took our photo's and showed us quickly, she did not ask if they were ok and we felt bad asking for another better shot, but… Read Full Review

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★☆☆☆☆

“Check prices”

Written on: 18/08/2013

A word of advice, check the price before you order. I went to Wrexham shop for 2 standard 6 by 4 prints and was charged £3 and no receipt. The same service in Asda was 50p… Read Full Review

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★★★★★

“faversham shop”

Written on: 29/07/2013 by astonman (1 review written)

went into the faversham shop for the first time, wanted prints done from my camera, found the staff to be lovely helpful ladies, all my photos came out , no problems and a reasonable price, what more could i want, many thanks to the ladies and i will be back for some enlargements and the restoration process they told me about, well done… Read Full Review

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★☆☆☆☆

“Ignorant and unhelpful staff at Beverley”

Written on: 19/07/2013

I went into the Beverley shop with a memory stick of photographs. When I loaded the pictures I could see the images I needed on the screen but could not see the file name. When I eventually got the attention of the man in the shop he told me he couldn't help as it was only basic software on the computers they used. PLEASE BRING BACK JESSOPS and their helpful staff. I am led to think he thought I wasn't worth helping. Little did he know I had a large list of prints and presents to order… Read Full Review

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★☆☆☆☆

“Scratched negatives”

Written on: 17/06/2013

My wife recently took two disposable cameras into the Felixstowe branch of Max Spielmann for processing. Both of them came back with badly scratched negatives. Now, if they were from the same camera it is possible the camera had dirt in it and was at fault, but these were from 2 different cameras so the fault lies with the processing ( I used to run a pro lab.......) We took them back in to complain but were told to come back when the manager was there.......which we did. We were offered a… Read Full Review

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★★★★★

“A Happy Beverley Customer”

Written on: 11/06/2013

I am a regular customer at the Beverley shop and I cannot fault the service I have always received. The Staff are most helpful and are always ready to give advice and improve the quality of the prints I have chosen.It is reassuring to know that there are people who understand that we 'oldies' are not all technological wizards !!… Read Full Review

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★★☆☆☆

“Poor Quality and lack of care”

Written on: 07/06/2013

Had a 35mm film developed with prints and CD. The prints had not been allowed to dry properly so some were stuck together and the files on the cd were very low resolution… Read Full Review

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