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Latest Reviews

★★★★★

“Elo”

Written on: 25/06/2017 by Munn95 (1 review written)

Fantastic service tickets arrived on stated time. Highly recommended. Well done… Read Full Review

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★☆☆☆☆

“No customer service worth its name”

Written on: 13/06/2017 by AnniePerkins328 (1 review written)

Booked tickets for a concert online - this was the only agent dealing. Still waiting for the tickets and when I try to call customer services all I get is pre-recorded generic messages. Livechat service has ridiculous queues and I've yet to manage to get to the point of actually reaching an agent. £100 wasted!!!!… Read Full Review

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★★★★★

“joshua v klitchko”

Written on: 03/05/2017 by geordied123 (1 review written)

does exactly as it says on the tin. travelled from Belfast to watch Joshua v klitchko we booked the coach and fight package. Coach was on time arrived at Wembley and got to see the fight no hassle at all. Thank you very much… Read Full Review

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★☆☆☆☆

“awful customer service and appauling attitude”

Written on: 02/01/2017 by FraserHay (1 review written)

horrible company to deal with. no refund provided and no option to change date on tickets dispite only buying them a few days earlier. Customer service none exsist. Person i dealt with 'Pam' has a serious attitude problem and requires lengthy training. DO NOT DEAL with this company folks. They are rip-off merchants of the highest otder. Words can't express my disgust at the treatment of customers… Read Full Review

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★☆☆☆☆

“SHOCKING SERVICE AND BAD ATTITUDE”

Written on: 26/12/2016 by Warnerqw255 (1 review written)

I booked a ticket for Fri 18/11/16 to see "The Libertine". I went to the box office to collect the ticket but it wasn't there. I tried calling See Tickets 4 times and all I got was a recorded message but no one answered the phone. I gave up and went home to find a different number on my booking confirmation. I called again on Sat 19/11/16 and explained the problem to the call handler who said I should write an email to customer services which I did. Their response was that as the performance… Read Full Review

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★☆☆☆☆

“Be wary of this company!”

Written on: 09/12/2016 by ESC1 (1 review written)

Bought tickets for the Pixies in July. Emailed at the time to confirm availability and was told there were definitely ticket. Nothing until 4 days before concert - phone line not working and one of email addresses bouncing back. Was told tickets were being processed then TWO DAYS before concert was told "due to unforeseen circumstances" there were no tickets. Briefest of apologies. This left no time to look elsewhere. Completely gutted to have missed the show. Even more gutted that people can… Read Full Review

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★★☆☆☆

“No tickets yet”

Written on: 25/10/2016 by Jewel274 (1 review written)

Bought tickets over a month ago and with four days to concert no tickets. After reating thees reviews I am very concerned that I may have lost £135… Read Full Review

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★☆☆☆☆

“Admitted their Fault , But fail to correct it !”

Written on: 09/10/2016 by frMorris272 (1 review written)

Brought tickets for London show , late on Friday afternoon , for next day. Printed off quickly before leaving work. when arrived at venue , they had given me tickets for the day before . Of course I should of checked . So £140 down , and no show ! . Emailed on Monday , they admitted that it was their fault , but refused to do anything about it !! Zero customer service , wouldn't ever use again !… Read Full Review

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★☆☆☆☆

“Bad bad bad”

Written on: 25/08/2016 by Adamsyc179 (1 review written)

Terrible company. Do not use. Paid for tickets that was not there in arrival,yet 12 friends who had paid through another company got there tickets and I had to pay again for 4 more tickets. I would never use them again. Shocking !!!!!… Read Full Review

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★☆☆☆☆

“Took a duplicate payment from me, 3 weeks on, still...”

Written on: 03/08/2016

Avoid these like the bloody plague, basically they couldn't care less that they've double charged me and after 3 weeks haven't sorted it... Unorganised, unhelpful, rude customer care staff (except from one of 12 reps I spoke to) that I honestly can't believe have jobs, I've worked in customer care and I promise you that is not how you should conduct yourself in a consumer care role. The more businesses I deal with in the UK the more I realise that for the most part they hide behind process… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 25/04/2016 by York36 (1 review written)

Bought tickets online and was later told (after I rang up because they never arrived)! that I didn't actually have tickets because they shouldn't have been available on the website! and would refund me in three days! after I had travelled booked hotels trains etc… Read Full Review

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★☆☆☆☆

“5 seconds of summer ,nightmare!!”

Written on: 16/04/2016 by flecky1 (1 review written)

so we go through a fan site (5sos) where you pre order their CD get a **pre-sale code for concert tickets are automatically directed to See Tickets to purchase 3 (best available) job done!! only to find lots of our friends bought general sale days later and their seats put ours to shame!!! fuming!!! few months later everyone has got their tickets (not see customers)... then its 3 days to the concert (the two super fans I'm taking are now showing tears) cant track my own order (as is implied)… Read Full Review

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★☆☆☆☆

“CATFISH & BOTTLEMEN FIASCO”

Written on: 07/04/2016

MY DAUGHTER ORDERED TICKETS FOR A CONCERT WITH A SPECIAL EMAIL LINKS LIMITED TICKETS ONLY. MY DAUGHTER RECEIVED A LINK TO HER PHONE AND ORDERED THE TICKETS IN HER NAME AND EMAIL, WHICH HAD TO BE DONE IN APPROX 4 MINS OR YOU LOOSE THE TICKETS/LINK, SO NO TIME TO READ ANY SMALL PRINT, TALK ABOUT A IMPULSE BUY!. SHE IS 16 AND NO ONLINE ACCOUNT SO BANK OF DAD PAID, 1 WEEK LATER THE UNTRANSFERABLE AND NON REFUNDABLE TICKETS REQUIREING FULL ID ARRIVED IN HER DADS NAME. GREAT!!!!!!!!TOLD WE CANNOT… Read Full Review

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★☆☆☆☆

“See mistakes but no refund”

Written on: 13/03/2016 by Bev_lyn (1 review written)

Faulty website crashed then charged for 4 tickets when 1 was required. Phoned See immediately and spoke to customer service rep who put supervisor on. Briefly, supervisor's attitude was tough find other people to use the extra tickets. No refund. Unbelievable! I tested the website afterwards and the dropdown for selecting the number if tickets defaulted to 4 after 1,2 or 3 was selected. Will get BBC'S Watchdog on their case. Scoundrels!… Read Full Review

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★☆☆☆☆

“Wrong date tickets”

Written on: 03/03/2016 by AbrahamShaffer401 (1 review written)

I bought two war horse tickets £150 for the two. He said on the Tuesday it was for tomorrow, so on the next day me and my mum arrived at war horse only to be told they was for yesterday and it was fully booked so I couldn't come in. I was then told to write a written complaint and waiting to hear back from them now! … Read Full Review

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★☆☆☆☆

“ROBBED OF NEARLY £400”

Written on: 18/01/2016 by vorney (1 review written)

10am prompt as soon as they go on sale I put 4 tickets for Ocean Colour Scene at Leeds in my basket, i proceed to payment and as im finishing their site crashes, I wait and then go to come off the page for a box to pop up stating my order hasnt gone through and to re-enter my secure code, which I do for it then to crash again. I check my bank and 2 payments of £189 have been taken, leaving me with a 0 balance and overdrawn. I ring See tickets immediatley to be told my payments and order has… Read Full Review

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★★☆☆☆

“under pressure”

Written on: 04/12/2015 by Mindsinger (1 review written)

inadequate amount of time to complete orders if you make errors with a timer that makes you feel under pressure and more likely to do so. Could not checkout using tablet and had to go on PC to complete order at third attempt. Could not find how to leave a review from their own link… Read Full Review

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★☆☆☆☆

“Snooker event ”

Written on: 13/11/2015 by Gary602 (1 review written)

Ordered my tickets in early July, three weeks before event two arrived but missing two others called and after 30 minutes of waiting was told " no need to worry you will get them" week before emailed them still no tickets ! Was told after 2 more emails and one more call tickets were on there way, day before event still no tickets ! Emailed and got informed I now have to pick them up on day! Terrible Customer service and no one seems to know what there doing! Rang world snooker to complain and… Read Full Review

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★☆☆☆☆

“Terrible customer service! Don't waste your time”

Written on: 25/10/2015 by StephanyLyon406 (1 review written)

I bought theatre tickets over the phone with see tickets. I got a reference number and they said the tickets would be with me in 5-7 working days. All good so far. About a month later i still had not received any tickets or a confirmation of my order! A little worried i called the number i had previously called, and was put on hold for a very long time. Baring in mind the cost of these phone calls is extortionate, they make you listen to an automated message for about 5 minutes before you even… Read Full Review

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★☆☆☆☆

“SEE TICKETS - NO RESPONSE”

Written on: 15/10/2015 by koozytrev (1 review written)

I bought some tickets to V festival this summer and purchased the 'refund protection scheme' I had a sudden death in the family and obviously couldn't attend. Trying to get a refund is ridiculously hard and to date I still haven't heard from them. I am so frustrated knowing I paid extra for 'protection' I am eligible for a full refund and cannot get them to answer me. I recommend buying tickets direct. I will never use them again… Read Full Review

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