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| Selection of tickets available | 5.3/10   |
|---|---|
| Ease of ordering | 5/10 |
| Customer service | 2.4/10 |
| Reviewer Rating | 2.1/10 |
| Overall Rating | 3.1/10 |
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Full review by
Guest.
on 30th May 2008
User Rating : 1
Respect :
0
Way too complicated website, way to long time for ordering on phone
Guest.'s review and ratings | 12 words
Review by
Guest.
on 27th Feb 2008
User Rating : 2
Respect :
0
I bought tickets off ticket master as soon as they came out for the rihanna concert in the liverpool echo arena. i am now still waiting for these tickets to come with only a week left. They say that they send the tickets out straight away but obvious i got them months ago with getting them so close. Its not just about the money its the experience you think you are going to have. I will be very upset if the tickets donot come and so will be my family and friends who are joining me. They say don't ...
Guest.'s full review | 204 words | 1 comment added.
Review by
Guest.
on 4th Jan 2008
User Rating : 10
Respect :
0
Buy ALL my tickets from Ticketmaster, NEVER had a single problem. Wouldn't go anywhere else for tickets.
Guest.'s full review | 19 words
Review by
mdeamer
on 18th Dec 2007
User Rating : 0
Respect :
0
I have ordered tickets from Ticketmaster three times, and on each occasion they didn't arrive. I have always had to collect them at the box office, and they didn't refund the post costs. The person I spoke to on the phone was rude and very unhelpful.
mdeamer's full review | 47 words
Review by
poppyred1971
on 13th Dec 2007
User Rating : 1
Respect :
0
I booked tickets two an half weeks ago from Ticketmaster for the Foo's and I still haven't received a confirmation, how long do you usually have to wait, I have tried to call and got an automated line telling me that I need to speak to an agent concerning this account but they are closed I'm now worried sick something has gone wrong.
poppyred1971's full review | 63 words
Review by
chattte
on 16th Nov 2007
User Rating : 0
Respect :
0
Ticketmaster didn't deliver the tickets and when I collected the tickets at the venue they were standing (I was ordering the seating ones) It was the worse experience I've ever had.
chattte's full review | 31 words
Review by
chattte
on 16th Nov 2007
User Rating : 0
Respect :
0
They didn't deliver the tickets, when I collected them the tickets were standing (I was ordering the seating ones)
the worst customer experience I've ever had
chattte's full review | 26 words
Review by
AaronG
on 22nd Aug 2007
User Rating : 0
Respect :
0
Be very careful, go with a ticket system that actually has a physical office.
AaronG's full review | 72 words
Review by
matt of bicester
expert review 
on 15th Aug 2007
User Rating : 7
Respect :
0
I've used Ticketmaster maybe 10 times over the past couple of years, and it has become my first port of call when looking to get tickets for an event. Mostly I've used Ticketmaster for sporting events, but have also got hold of gig tickets and live stand-up shows.
I can't really complain too much about the set-up of the website, which allows you to search in terms of team/act, venue or date. They have always had tickets for the type of events I've been interested in. The site gives you ple ...
matt of bicester's full review | 361 words | 3 comments added.
Review by
JulietC
on 14th Aug 2007
User Rating : 5
Respect :
0
This company needs to be more honest about what you get with a VIP ticket, as at £300, lot's of people at the event expected more for their money. The act was great though!
JulietC's full review | 137 words | 2 comments added.
Review by
markpop
on 24th Jul 2007
User Rating : 1
Respect :
0
When I ordered my ticket from Ticketmaster it was not delivered. I was advised to collect a re-printed one before the event but it was a gift for someone else. They further advised me that only the card holder can collect them. Because the event takes place on Monday I have to take a day off, travel from Brighton to London just to collect the ticket and hand it over to a person whom I bought it as a gift!
The did not call me back as promised, average waiting time for someone to answer - 15 minu ...
markpop's full review | 143 words
Review by
clivecrook
on 4th Jul 2007
User Rating : 2
Respect :
0
Pay your money and worry. I will use any other agency before this one again.
clivecrook's full review | 48 words
Review by
Bigmk2002
on 16th Jun 2007
User Rating : 0
Respect :
+1
Ticketmaster provided me with the worst customer service I have ever received. They never call back when they say they will and I've been lied to several times just to get me off the phone. I'm trying to get nearly £500 pounds back after my tickets were lost and I ended up having to buy another £500 worth the night before we left for the festival. I had made several calls the week before and was told something would be worked out! Yeah.....I've worked it out now! Ticketmaster custome ...
Bigmk2002's full review | 91 words
Review by
mathiej1
on 24th May 2007
User Rating : 0
Respect :
0
They have stopped using the Royal Mail and now have a 'postal partner'. It costs about a fiver to get the tickets delivered which was bad enough but now you have to be handed the tickets in person so you can sign for them. I needed time off work for this then, brilliant. I can think of better things to do with my holidays than sit around waiting for someone to deliver tickets that I have paid a premium for. Like go on holiday for example. Go back to the Royal Mail where at least you could nip do ...
mathiej1's full review | 147 words
Review by
Russk
on 21st Mar 2007
User Rating : 9
Respect :
-1
I have used TicketMaster on four separate occasions and despite the high service charge and additional postage costs, I would still use this agency again. The main reasons are that it is very reliable and tickets usually arrive well in advance.
Russk's full review | 51 words | 1 comment added.
Review by
fryera2
on 30th Jan 2007
User Rating : 0
Respect :
+1
I have used Ticketmaster on several occasions (through gritted teeth) and it never fails to amaze me how they get away with their service charges year after year. You (the consumer) have no choice - you book through them or you don't go basically meaning they can charge whatever they like - and they do.
Absolutely ridiculous.
fryera2's full review | 73 words
Review by
Poodlepops
on 19th Jan 2007
User Rating : 7
Respect :
0
I have used ticketmaster.co.uk for a few events now and have always found them reliable. I think the added service charge makes the tickets more expensive than they need be and knowing you only have two minutes to book makes you make silly mistakes which causes you to sometimes lose your tickets. I like that you can view a seating plan before deciding on your tickets and I've found that the tickets always arrive very quickly.
All in all, a very reliable site.
Poodlepops's full review | 108 words
Review by
Marion S
on 23rd Nov 2006
User Rating : 1
Respect :
0
I called early to book book tickets on the day they went on sale, and was kept on hold for over 30 minutes before being told that booking would not start until 9.00am.
Booking for multiple venues was a tedious process with details having to be given for each venue. The TM operaters didn't seem to have basic information (dates, names and locations of venues, gig dates etc. in front of them). They also never stated that some venues had standing areas, only that 'no seats were available,' giving ...
Marion S's full review | 163 words
Review by
tickets
on 6th Nov 2006
User Rating : 2
Respect :
+1
Service was terrible, operators seem friendly, but can't comment on why they charge so much. They take ages to sell you the ticket too, all this script they have to go through, they sound like robots.
tickets's full review | 64 words
Review by
MarianTS
on 24th Jul 2006
User Rating : 0
Respect :
+3
I booked tickets, via ticketmaster's uk website on 30th June, for a 9pm performance of the Rocky Horror Show at the Playhouse Theatre on 22nd July. I accordingly received their standard e-mail confirmation showing the time as 9pm, the date and giving me my reference number. I opted for box-office collection, to avoid a risk of the tickets being lost in the post (for which ticketmaster will bear no responsibility). However, on arriving at 8pm to collect my tickets on Saturday, I was told by a m ...
MarianTS's full review | 553 words | 1 comment added.
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