Ticketmaster Reviews - www.ticketmaster.co.uk

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Latest Reviews

“Totally Terrible”

Written on: 19/12/2014 by Kaiden15 (1 review written)

Someone should investigate Ticketmaster. It is the worst ticket buying system out there. Terrible customer service, will not let you choose your own tickets like other sites, and deliberately holds back tickets: been to a few concerts where tickets were not available and then empty during the concert! Avoid like the plague. I pray this terrible ticket system bites the dust soon… Read Full Review

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“Partners Site”

Written on: 11/12/2014 by LukaSpence (1 review written)

Best tickets in the house with little cost ! Even got to meet MB FANTASTIC, Thank you so much !!… Read Full Review

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“Great Singing, Fabulous Music, good company if a...”

Written on: 02/12/2014 by Abanaza (1 review written)

Alfie Boe – Liverpool Echo Arena Sunday 31st November 2014 – Half way through his set Mr Boe’s engagement with the audience resulted in the shouted comment ‘What’s it all about Alfie?” His reply; perhaps predictably in front of an audience from Cilla’s home town; was tastefully tongue in cheek - that he had never heard that one before. However, the ‘Alfie’ comment was not unrelated in that the musicians on stage would have indeed graced any Bacharach recording session… Read Full Review

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“Worst Customer Service I have ever experienced! EVER”

Written on: 21/11/2014 by TaliaHodges131 (1 review written)

I have been trying to contact Ticketmaster over the last 48 hours regarding some tickets I have yet to receive for a concert in less than 3 days. In excess of 35 phone calls, 2 an hour for each hour I have been awake. Each time you get a recorded message explaining every policy taking 2 minutes, then to be told 'All of our operators are busy with other customers'. THESE PHONE CALLS ARE CHARGEABLE! Early this evening when I did pass this point, I waited 13 minutes, for the phone to be… Read Full Review

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“Ticketmaster Giftcards”

Written on: 03/10/2014 by Elizaw190 (1 review written)

I was extremely angry to find that gift cards purchased for me as a leaving gift were out of date when I tried to use them. There is nothing on the cards themselves to indicate that there is a time limit and it was only when I read the 'small print' on the back of the package that I found reference to 12 months after activation being the time limit. Since I hadn't activated the cards, this did not seem to be an issue but apparently, the cards at activated at the point of sale! Beware if you… Read Full Review

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“impossible to book”

Written on: 20/09/2014 by dukeofmarlborough (1 review written)

having received £80 worth of theatre tickets i have found it almost impossible to get any tickets to a show i want to visit. Phone calls take 6 mins to get through the recorded messages (all repeats of previous ones) at 5p per minute to be told that they don't have tickets available for the show I want to see even though the theatre has loads of spare seats available. The customer service people just tell you that they don't have an allocation and that they can't do anything. my advice is to… Read Full Review

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“Terrible booking system”

Written on: 19/09/2014 by AbramCoyle (1 review written)

Why can't this company do what almost every other company does and only offer what they actually have available... Even giving you the pleasure of typing in a visual security phrase before letting you know they don't actually have any tickets. I wonder of they have a little giggle every time it happens. Verging on weird… Read Full Review

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“Incompetent, not fit for purpose”

Written on: 03/09/2014 by DesmondArcher213 (1 review written)

Pointless endless print delays and an utter failure of any customer service. Pointless aggravating additional charges that are a stupid and would be unlawful anywhere other than the us. If you can get your tickets anywhere else, do so. This lot area useless and deserve to go bust sharpish… Read Full Review

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“Thiefs”

Written on: 11/07/2014 by KendalLeonard443 (1 review written)

I ordered 4 tickets for a show, total cost £140.00. Glitch with the system resulted in 2 transactions. I now have 8 tickets for the same night at a total cost of £280.00. When i asked if they could re-sell them and put a credit note on my account i was told no. Only suggestion was to give them away. When i asked them to email me the details of the conversation, i was told they had no email facilities, conversely though i was just seconds before told that had i noticed the problem i… Read Full Review

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“Worst website in the world!”

Written on: 09/07/2014 by Batemanab52 (1 review written)

Website the hardest website to navigate in the world! Can't find the tickets, can't select dates without closing windows and reopening different dates. Not user friendly at all, has put me off from using this site and them… Read Full Review

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“NERVE WRECKING”

Written on: 30/06/2014 by MAF23 (1 review written)

The customer is NOT informed by e-mail or any other form when the tickets are sent. As the event date approached, i sent several e-mails, tweets and even facebook comments asking why my tickets hadn't been sent. When they finally replied, 5 DAYS AFTER my first e-mail (which I sent 7 days before I was set to travel), I was given a tracking number that did not correspond to my order, stating the tickets had been delivered to another country. Another 2 angry e-mails fixed my problem, but it was 5… Read Full Review

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“POOR COMPANY”

Written on: 28/06/2014 by 366Kearney (1 review written)

THIS COMPANY NEVER FAILS TO DISAPOINT!! WHY DO BIG EVENTS AND CORPORATIONS PERSEVERE WITH THEM??? HAVE TRIED ON SEVERAL OCCASSIONS AND ALWAYS FAILED TO GET THE TICKETS I'M AFTER. USE ANYBODY ELSE OUT THERE WHERE POSSIBLE. A DISGRUNTLED USER… Read Full Review

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“never again”

Written on: 25/06/2014 by Hammondlc350 (1 review written)

i gave one star because it's the minimum. ticketmaster do not deserve even it. looks like robots workin there… Read Full Review

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“Aboslutely no concept of customer care”

Written on: 23/06/2014 by ReynaldoMatthews61 (1 review written)

This company has let down my daughter very badly and rather than write it all out again I have copied my original letter to Ticketmaster's UK MD and the response I have received form a Ticketmaster representative as well as my reply. It is a bit lengthy but please perseveer as I would urge anyone to use an alternative ticket agen wherever possible. My original letter to Ticketmaster In February this year I ordered a Parklife VIP weekender ticket for my daughter. This was bought on the basis… Read Full Review

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“Everyone but tticketmaster had tickets even on day of...”

Written on: 15/06/2014 by Silentmajority (1 review written)

You pay your money then wait in hope. Tickets not arrived but even late on the actual day of show Customer service non existant don't believe a word they say. Tticketmaster customers lined up outside ticket office with no tickets some travelled a long way a whole day wasted waiting . They did arrive eventually the show itself excellent just don't buy from tticketmaster… Read Full Review

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“So its two days before RIP Camping at Download 2014...”

Written on: 08/06/2014 by Ticketshister (1 review written)

So its two days before RIP Camping at Download 2014 opens and according to the MyTicketmaster account order page on the Ticketmaster website our tickets have not been dispatched yet! Calling their customer dis-services (who are actually open on Sunday so I'll give them one star) all I'm getting is a fob off that the tickets are dispatched by Live Nation and they have no information so I need to contact Live Nation customer dis-services (who are not open on a Sunday so they can have zero stars)… Read Full Review

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“Ticketmaster is a RIP-OFF”

Written on: 06/06/2014 by JazL (1 review written)

I purchased tickets for the first time 4 months ago to take my 10 year old daughter to see One Republic in June. The tickets were really expensive but I wanted her to enjoy it because it will be her first concert. I'm also handicapped and need to sit in seats. Anyway the tickets were $700.00 and I went on the site today to inquire about parking and found out that my tickets are only worth $200.00 and I'm sitting in the back. I called to see if I could exchange them because there are a lot of… Read Full Review

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“Great service fantastic night had ”

Written on: 02/06/2014

Booked 3 tickets with ticket master last year they kept emailing me with updates and information so I felt really confident in them my tickets arrived within 2 weeks of the concert the seats were fantastic and One Direction were fabulous to would recommend this company have booked for Bryan Adams in November and hope the seats are just as good them great service would use this company again I just think the admin charge per ticket is a little bit steep but that's only my opinion… Read Full Review

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“Great service fantastic night had ”

Written on: 02/06/2014

Booked 3 tickets with ticket master last year they kept emailing me with updates and information so I felt really confident in them my tickets arrived within 2 weeks of the concert the seats were fantastic and One Direction were fabulous to would recommend this company have booked for Bryan Adams in November and hope the seats are just as good them great service would use this company again I just think the admin charge per ticket is a little bit steep but that's only my opinion… Read Full Review

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“AVOID ”

Written on: 24/05/2014 by Tiana337 (1 review written)

i would advise everyone to avoid this company bought ticket's for T4 on the beach, we waited and waited and the ticket's never arrived and missed the event and wasted our money and they refused to refund the cost's! poor customer service will not use again… Read Full Review

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