Ticketmaster Reviews - www.ticketmaster.co.uk

★★☆☆☆
1.5 / 5
15.5% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

? Ask our helpful community of experts about this product or company
Ticketmaster www.ticketmaster.co.uk - Ask a question now

Media Gallery for Ticketmaster www.ticketmaster.co.uk

Ticketmaster www.ticketmaster.co.uk
Ticketmaster www.ticketmaster.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“impossible to book”

Written on: 20/09/2014 by dukeofmarlborough (1 review written)

having received £80 worth of theatre tickets i have found it almost impossible to get any tickets to a show i want to visit. Phone calls take 6 mins to get through the recorded messages (all repeats of previous ones) at 5p per minute to be told that they don't have tickets available for the show I want to see even though the theatre has loads of spare seats available. The customer service people just tell you that they don't have an allocation and that they can't do anything. my advice is to… Read Full Review

Visit ticketmaster.co.uk
Report this review

“Terrible booking system”

Written on: 19/09/2014 by AbramCoyle (1 review written)

Why can't this company do what almost every other company does and only offer what they actually have available... Even giving you the pleasure of typing in a visual security phrase before letting you know they don't actually have any tickets. I wonder of they have a little giggle every time it happens. Verging on weird… Read Full Review

Visit ticketmaster.co.uk
Report this review

“Incompetent, not fit for purpose”

Written on: 03/09/2014 by DesmondArcher213 (1 review written)

Pointless endless print delays and an utter failure of any customer service. Pointless aggravating additional charges that are a stupid and would be unlawful anywhere other than the us. If you can get your tickets anywhere else, do so. This lot area useless and deserve to go bust sharpish… Read Full Review

Visit ticketmaster.co.uk
Report this review

“Thiefs”

Written on: 11/07/2014 by KendalLeonard443 (1 review written)

I ordered 4 tickets for a show, total cost £140.00. Glitch with the system resulted in 2 transactions. I now have 8 tickets for the same night at a total cost of £280.00. When i asked if they could re-sell them and put a credit note on my account i was told no. Only suggestion was to give them away. When i asked them to email me the details of the conversation, i was told they had no email facilities, conversely though i was just seconds before told that had i noticed the problem i… Read Full Review

Visit ticketmaster.co.uk
Report this review

“Worst website in the world!”

Written on: 09/07/2014 by Batemanab52 (1 review written)

Website the hardest website to navigate in the world! Can't find the tickets, can't select dates without closing windows and reopening different dates. Not user friendly at all, has put me off from using this site and them… Read Full Review

Visit ticketmaster.co.uk
Report this review

“NERVE WRECKING”

Written on: 30/06/2014 by MAF23 (1 review written)

The customer is NOT informed by e-mail or any other form when the tickets are sent. As the event date approached, i sent several e-mails, tweets and even facebook comments asking why my tickets hadn't been sent. When they finally replied, 5 DAYS AFTER my first e-mail (which I sent 7 days before I was set to travel), I was given a tracking number that did not correspond to my order, stating the tickets had been delivered to another country. Another 2 angry e-mails fixed my problem, but it was 5… Read Full Review

Visit ticketmaster.co.uk
Report this review

“POOR COMPANY”

Written on: 28/06/2014 by 366Kearney (1 review written)

THIS COMPANY NEVER FAILS TO DISAPOINT!! WHY DO BIG EVENTS AND CORPORATIONS PERSEVERE WITH THEM??? HAVE TRIED ON SEVERAL OCCASSIONS AND ALWAYS FAILED TO GET THE TICKETS I'M AFTER. USE ANYBODY ELSE OUT THERE WHERE POSSIBLE. A DISGRUNTLED USER… Read Full Review

Visit ticketmaster.co.uk
Report this review

“never again”

Written on: 25/06/2014 by Hammondlc350 (1 review written)

i gave one star because it's the minimum. ticketmaster do not deserve even it. looks like robots workin there… Read Full Review

Visit ticketmaster.co.uk
Report this review

“Aboslutely no concept of customer care”

Written on: 23/06/2014 by ReynaldoMatthews61 (1 review written)

This company has let down my daughter very badly and rather than write it all out again I have copied my original letter to Ticketmaster's UK MD and the response I have received form a Ticketmaster representative as well as my reply. It is a bit lengthy but please perseveer as I would urge anyone to use an alternative ticket agen wherever possible. My original letter to Ticketmaster In February this year I ordered a Parklife VIP weekender ticket for my daughter. This was bought on the basis… Read Full Review

Visit ticketmaster.co.uk
Report this review

“Everyone but tticketmaster had tickets even on day of...”

Written on: 15/06/2014 by Silentmajority (1 review written)

You pay your money then wait in hope. Tickets not arrived but even late on the actual day of show Customer service non existant don't believe a word they say. Tticketmaster customers lined up outside ticket office with no tickets some travelled a long way a whole day wasted waiting . They did arrive eventually the show itself excellent just don't buy from tticketmaster… Read Full Review

Visit ticketmaster.co.uk
Report this review

“So its two days before RIP Camping at Download 2014...”

Written on: 08/06/2014 by Ticketshister (1 review written)

So its two days before RIP Camping at Download 2014 opens and according to the MyTicketmaster account order page on the Ticketmaster website our tickets have not been dispatched yet! Calling their customer dis-services (who are actually open on Sunday so I'll give them one star) all I'm getting is a fob off that the tickets are dispatched by Live Nation and they have no information so I need to contact Live Nation customer dis-services (who are not open on a Sunday so they can have zero stars)… Read Full Review

Visit ticketmaster.co.uk
Report this review

“Ticketmaster is a RIP-OFF”

Written on: 06/06/2014 by JazL (1 review written)

I purchased tickets for the first time 4 months ago to take my 10 year old daughter to see One Republic in June. The tickets were really expensive but I wanted her to enjoy it because it will be her first concert. I'm also handicapped and need to sit in seats. Anyway the tickets were $700.00 and I went on the site today to inquire about parking and found out that my tickets are only worth $200.00 and I'm sitting in the back. I called to see if I could exchange them because there are a lot of… Read Full Review

Visit ticketmaster.co.uk
Report this review

“Great service fantastic night had ”

Written on: 02/06/2014

Booked 3 tickets with ticket master last year they kept emailing me with updates and information so I felt really confident in them my tickets arrived within 2 weeks of the concert the seats were fantastic and One Direction were fabulous to would recommend this company have booked for Bryan Adams in November and hope the seats are just as good them great service would use this company again I just think the admin charge per ticket is a little bit steep but that's only my opinion… Read Full Review

Visit ticketmaster.co.uk
Report this review

“Great service fantastic night had ”

Written on: 02/06/2014

Booked 3 tickets with ticket master last year they kept emailing me with updates and information so I felt really confident in them my tickets arrived within 2 weeks of the concert the seats were fantastic and One Direction were fabulous to would recommend this company have booked for Bryan Adams in November and hope the seats are just as good them great service would use this company again I just think the admin charge per ticket is a little bit steep but that's only my opinion… Read Full Review

Visit ticketmaster.co.uk
Report this review

“AVOID ”

Written on: 24/05/2014 by Tiana337 (1 review written)

i would advise everyone to avoid this company bought ticket's for T4 on the beach, we waited and waited and the ticket's never arrived and missed the event and wasted our money and they refused to refund the cost's! poor customer service will not use again… Read Full Review

Visit ticketmaster.co.uk
Report this review

“Absolutely Awful Company!”

Written on: 22/05/2014 by Natalie04 (1 review written)

I bought 3 tickets to see One Direction at the Stadium of Light on 28th May. Baring in mind the event is now less than a week away with a bank holiday 2 days before, it is unacceptable that my tickets have not even been dispatched yet! I got told they can't do anything to help me unless my tickets haven't arrived 3 days before the event (which is a Sunday, the day before bank holiday)! If one thing goes wrong with the post then my tickets will not arrive and I will have wasted £170!!!! 3 days… Read Full Review

Visit ticketmaster.co.uk
Report this review

“Poor poor poor. Avoid”

Written on: 03/05/2014

Worst customer service ever. 1 month before the event and they tell me they cannot deliver the tickets to my new address which was submitted five weeks prior to the event. This company is a joke. I would recommend paying by credit card so if they do something you don't agree, which they always do (3 bad experiences now) at least you can get a refund from the credit card company which will hopefully leave them in the brown stuff just like they have to me on several occasions… Read Full Review

Visit ticketmaster.co.uk
Report this review

“Worst site EVER!!!!”

Written on: 16/04/2014 by Lyonscq146 (1 review written)

It took me 15 minutes to get on the site, another 7 minutes for the tickets to process and then another 7 minutes when they would not load due to the high demand. In this day and age to have to wait this long is ridicules. I have never been on a site so under efficient in my entire life. The only reason they are still in business is because they are a monopoly. If I had a choice to buy from another ticket site I would. Even consumer reports ranks the website as one of the worst. Either they… Read Full Review

Visit ticketmaster.co.uk
Report this review

“Impossible to claim for.gift voucher given to us by...”

Written on: 05/04/2014 by Tonyscholes (1 review written)

Vouchers bought at Sainsburys for our golden wedding no access code, web site said not needed initially, but then when we had been allocated seats at inflated price we found that our gift cards were not accepted without code. Box office tickets at £49 we were being charged £68. As we couldn't use online system we were directed to try a Ticket Master centre in London. Where are they? Web site had them on the web site index page, but when we tried to access the page it came up " not… Read Full Review

Visit ticketmaster.co.uk
Report this review

“RIP OFF COMPANY!!!”

Written on: 30/11/2013 by suelena (1 review written)

NEVER USE THIS COMPANY FOR ANYTHING! DEFINITELY DON'T BUY THE GIFT CARDS AS PRESENTS AS THEY ARE A COMPLETE WASTE OF MONEY. THEIR PRICES ARE DOUBLE COMPARED TO MOST OTHER WEBSITES, WHICH MEANS THAT EVEN IF YOU COULD USE THE GIFT CARDS, THE OVERALL COST IS HIGHER THAN ANYONE ELSE. TOO EMBARRASED TO TELL OUR CHILDREN THAT WE HAVEN'T USED THEIR PRESENT TO US AND HAD TO LIE. WE USED A REPUTABLE COMPANY INSTEAD. … Read Full Review

Visit ticketmaster.co.uk
Report this review
overview
ticketmaster.co.uk