walters photo and video www.waltersphotovideo.co.uk reviews | Watch This Item.

Average Ratings
Customer Service8.4/10 Based on 5 ratings
Quality of website9.2/10 Based on 6 ratings
Value for Money7.9/10
Reviewer Rating8.6/10
Overall Rating8.3/10 Based on 8 ratings
71% Recommended5 out of 7 Reviews
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7- Walters Photo and Video www.waltersphotovideo.co.uk Reviews

  • Full review by
    deanriach
    on 5th Jun 2009


    User Rating : 0
    Respect : 0

    Good Points: was curteous on the phone

    Bad Points: Never followed up on requests from three calls and left a £2.5k whole on my credit card until the lock was released by SagePay after 7 days!!!!

    General comments: Ordered a Canon EOS 5D mark II via the Walters Photo and Video website and received the SagePay confirmation. Checking my email later in the day, I found an email from Walters saying "You are a fraud, get a job" . I was initially amused until I had found they had cancelled the order!!! There was some excuse about a low rating on my address but having spent 15 years there it was a very weak excuse . Have just spent £3.5k with Jessops using same card and address and the base item was cheaper
    deanriach's review and ratings     | 125 words

  • Review by
    Guest.
    on 26th May 2009


    User Rating : 10
    Respect : 0

    Best Price and quick delivery at Walters Photo and Video , I ordered binoculars Nikon EX 10x50 on Wednesday night, it was dispatched from their shop in Walles next day and delivered to my address in NE Scotland on Friday morning.
    Guest's full review     | 40 words

  • Review by
    hyu
    on 26th May 2009


    User Rating : 10
    Respect : 0

    Good price and quick delivery. I ordered binoculars from Walters Photo and Video on Wednesday night, it was dispatched from their shop next day and delivered to my place in Scotland on Friday morning.
    hyu's full review     | 34 words

  • Review by
    stusk
    on 20th Feb 2009


    User Rating : 10
    Respect : 0

    Very good experience with Walters Photo and Video. Phoned them up to check that they had Canon EF 24mm in stock. They said yes, I ordered over the web, package arrived next day. Just a very good experience, how shopping over the internet should be.
    stusk's full review     | 45 words

  • Review by
    Guest.
    on 23rd Jan 2009


    User Rating : 10
    Respect : 0

    Walters Photo and Video. Great Price, fast delivery, excellent customer service. Ordered an Olympus E-3 from them which arrived next working day. Unfortunately the battery ,charger and strap were missing. I rang them and received the missing items in the post the following day. Very helpful and pleasant on the phone.
    Guest's full review     | 51 words

  • Review by
    Guest.
    on 20th Nov 2008


    User Rating : 10
    Respect : 0

    Ourchased a used d40x with 18-70 lens, had a very good price. The staff are very friendly and knowledgeable, no difficulties in contacting them and after sales service is very very good
    Guest's full review     | 39 words

  • Review by
    mathubbard75 Rank: Corporal
    on 31st Jul 2004


    User Rating : 10
    Respect : 0

    I bought a Canon 24-85 EF zoom lens.... and it was delivered next day as the site indicated - with parcel tracking information.
    mathubbard75's full review     | 31 words


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