Lady of America Reviews

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★★☆☆☆
1.6 / 5
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Lady of America
Lady of America

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Latest Reviews

★☆☆☆☆
Lady of America

“not receiving the service I paid for!!! HARDCORE THEIFS!!!”

Written on: 25/08/2014 by cnSweeney48 (1 review written)

I WANTED A TRAINER BECAUSE I WANTED TO GET INTO SHAPE FOR MY HEALTH AND SUMMER. I SPECIFICALLY TOLD THE BOSS OF THE TRAINERS THAT I COULD ONLY DO IT FOR THREE MONTHS AND NOT SIX. BECAUSE I WAS LEAVING FOR COLLEGE. SHE AGREED AND SAID THERE WAS NO PROBLEM. I PAID FOR ALL THREE MONTHS AND ONLY RECEIVED ONE MONTH OF THE DAM TRAINING SESSIONS. VERY UNPROFESSIONAL. PLEASE DONT EVER CONSIDER THIS DISGUSTING COMPANY. IVE PAID OVER $600 AND HAVENT GOTTEN THE SERVICE. THIS IS THE MOST UNPROFESSIONAL… Read Full Review

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★☆☆☆☆
Lady of America

“Horrible”

Written on: 21/06/2014 by MalakaiLeach412 (1 review written)

I signed up about a year and a half ago. I really was looking forward to this gym. now I cant stand it!! I stopped going because I moved and I wanted to cancel my gym membership and so I asked the manager what do I need to cancel and he clearly told me "read your contract" didn't even bother to look up at me. This is the LOA in CoralWay Miami. Then I pass by them to go into the store next to them, and as im walking they look at my aunt (she is big, because of a hereditary problem)and say "get… Read Full Review

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★★☆☆☆
Lady of America

“Poor customer service”

Written on: 04/01/2014

This gym is VERY impersonal. Unless you belong to a select group of women, the staff rarely (never) even bothers to say hello. After going for almost 5 years, I don't even think the owners recognized me when I walked in the building (the gym is very small & so is the town). Equipment is OFTEN broken, and the classes are held in the center of the gym (cars driving down the road can check you out while you sweat). It is generally poorly kept… Read Full Review

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★★★★★
Lady of America

“Love this place!!”

Written on: 06/11/2013

I've been a member here for about 3 years. Love all the changes they've made to the place. I love that they have the new TRX equipment available! And I love that it's all women. Makes for a comfortable feel. I've never been into fitness before I found this place!… Read Full Review

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Trosario18's Comment

Written on: 16/11/2013

Try to cancel your membership and then tell me if you still LOVE this gym. GOOD LUCK !!

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★☆☆☆☆
Lady of America

“refuse my cancellation, even though I moved 45 minutes...”

Written on: 28/10/2013 by smlease (1 review written)

Not only did they change everything and eliminate the equipment and the classes I signed up for, but when I moved from Dallas to Allen, more than a 45 minute drive, the corporate refused my cancellation. I spent a month sending documents providing paperwork on the home I purchased, and then they come back and say I am only 23. 9 miles from the gym. Seriously...with 26 gyms within 5 miles of my home why would I drive 45 minutes to an inferior gym in Dallas… Read Full Review

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★★★☆☆
Lady of America

“DO NOT JOIN THIS GYM/147 + 104 Miami location”

Written on: 21/09/2013 by Lyd57 (1 review written)

I join this gym and is very dirty. Nobody care to teach you how to use the machines. The ac is always high very hot place. Now I can't get out of my contract need to wait for 3 years… Read Full Review

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★☆☆☆☆
Lady of America

“the worst experience ever”

Written on: 06/05/2013 by mirka12 (1 review written)

I am European and when I was sighing my contract I specifically asked what would happen if I'll decide to move back. Lady at the front desk said it wont be any problem. I'll just have to email them and cancel my membership. Sure enough year later I was moving back to Europe so I contacted LOA and they asked me to email to National Fitness. First - I signed contract with LOA so why I have to contact someone else to cancel?? Anyway, I did that. With my cancellation letter I also emailed them my… Read Full Review

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★☆☆☆☆
Lady of America

“Warning: Do not sign up for automatic monthly payments.”

Written on: 28/01/2013 by annieminute (1 review written)

Read the contract VERY carefully before signing. They have the right to charge your account for any fees they choose. If you want to quit, you have to give 60 days notice. Once they have you in their grips, you have to really struggle to get out. it seems that their main concern is your wallet. Very poor customer service… Read Full Review

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★★☆☆☆
Lady of America

“expensive with few amenities”

Written on: 17/01/2013

What I love about LOA is that it is only for women! Much better than co-ed health clubs where you have to work out next to sweaty guys, or worse, be ogled by them. Now the con's: LOA is one of the few health clubs that requires a contract (18 month to be exact), which is a sign that they don't retain their members without a contract - not good. Secondly, their monthly rates are as high or higher than the large clubs that include indoor pools and other amenities. Which brings me to #3 -… Read Full Review

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★☆☆☆☆
Lady of America

“they close, then transfer your membership”

Written on: 15/11/2012

until today, I felt like I took the closing of my local club in stride, especially since our members got less than 24 hours notice that the gym was closing, for good. I always thought the owner was great as an operator, and there may be more to the whole story, but regardless of her, the corporation of LADY OF AMERICA shows bad business sense here and lack of concern for their CUSTOMERS! Today I find out that the Lady of America insists that we pay forward the November dues, because they… Read Full Review

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★☆☆☆☆
Lady of America

“Gym closed abruptly, still taking money from my account!!”

Written on: 26/10/2012

These guys are thieves, they close their Gym overnight, no warning or explanation, AND they're still taking my membership fees from my account!!!I have to put a stop payment on them, cost me $30!..............B*STARDS!!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆
Lady of America

“The company makes it very hard to cancel your contract”

Written on: 25/06/2012 by Olivena (1 review written)

The Reston Virginia gym has been going downhill steadily since it was bought by two men. Most of the good instructors have left because the owners treat them badly and disrespectfully. The equipment is old and they place is so sad from the early days when it was under it's original owners. But what even surprised me more was when I went to cancel my membership. The national office hires people to spout back the contract not listening or caring what the customer says. You can not speak to… Read Full Review

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★☆☆☆☆
Lady of America

“Buyer BEWARE!!!”

Written on: 04/03/2012 by greenbug001 (1 review written)

LOA on Harwood Road, Bedford, TX Don't let the sales rep talk you into ANYTHING . . thank them for their time and the tour, then take the contract home and READ IT CAREFULLY. If they tell you that you can't take the contract out of the club . . . big red flag. A few things to note: They can (and will) raise the rate up to 5% per months after 12 months. The contract is for 18 months. If you send a certified letter to the headquarters to cancel your membership before the 18 months are… Read Full Review

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★★★★★
Lady of America

“I have been with LOA for over 2 years. In that time...”

Written on: 04/04/2011

I have been with LOA for over 2 years. In that time they have remodeled and made the gym amazing!!! I LOVE the instructors...they offer some of the best classes I have ever taken. The classes are great for those just starting at a gym or for those like me who have been at one gym or another over the past 20 years. I love how clean the gym is...especially the children's area. I also love how the cardio machines have their own television. This way I can watch what I want, and not what my neighbor… Read Full Review

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★☆☆☆☆
Lady of America

“PLEASE DON'T USE THIS COMPANY!!They are repufing...”

Written on: 31/03/2011

PLEASE DON'T USE THIS COMPANY!!They are repufing people with put some extra unususal steps for canceleation.this is my story,I joined Lady of America in Reston 3 year ago. I called them when my contract done for cancelation .I did everything that I had to do.now I recived the letter that you have to pay $120 because the cantract was never cancel. I told Lady of America my member ship is over and I called you for cancel it .they said me we didn't recived any letter for cancelation,so it… Read Full Review

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Guest's Comment

Written on: 15/06/2011

repufing?? Sounds like you're the one who didn't understand.

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Guest's Comment

Written on: 19/05/2012

I had the same experience with the Reston one. I had health problem of going to gym - that is why I wanted to cancel. But cancellation process was confusing and charged me $140. Now sending it to collection. Otherwise I really liked the place.

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★☆☆☆☆
Lady of America

“It appears this company has some issues internally...”

Written on: 25/03/2011

It appears this company has some issues internally with customer service.
See the weekly article in Chicago Tribune, Friday March 25th 2011; Whats Your Problem "Erasing erroneous gym bill a real workout" by Jon Yates.

Basically even when you try to make some type of contact to correct a situation you have corporate people making statements in the Tribune article paper that puts the blame on you for not knowing how to work through their corporate entanglement to get to the right person. Obviously… Read Full Review

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★☆☆☆☆
Lady of America

“HORRIBLE!!! that's why is cheap. don't be stupid and...”

Written on: 28/02/2011

HORRIBLE!!! that's why is cheap. don't be stupid and choose this "gym"… Read Full Review

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★☆☆☆☆
Lady of America

“SCAM!!!!! When I went to sign up for the membership,...”

Written on: 27/01/2011

SCAM!!!!! When I went to sign up for the membership, the woman told me there were two options:
1) pay an enrollment fee and pay $19/mo for a year or
2) pay no enrollment fee, but pay $34/mo on a monthly basis. She told me you could cancel anytime but probably would be charged an extra month.
I chose the second option because I was only going to be renting my apartment for 9 months. After a few visits I really didn't like the gym- it was dirty, had no water fountain, and the building definitely… Read Full Review

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★☆☆☆☆
Lady of America

“The Saginaw, TX LOA gym is a JOKE and the employees I...”

Written on: 07/12/2010

The Saginaw, TX LOA gym is a JOKE and the employees I have dealt with are beyond incompetent regarding membership transferral and membership cancellation. I joined the LOA in NRH, and when it closed my membership was automatically transferred to Bedford. That was too far to drive, so I then transferred to Saginaw. After going to the gym only a few times - it is very small and the space between machines is uncomfortably "tight" - I decided I really did not want to drive that far to go to a… Read Full Review

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★☆☆☆☆
Lady of America

“HORRIBLE! They lie to you, they make you sign up for a...”

Written on: 02/11/2010

HORRIBLE! They lie to you, they make you sign up for a 3 year contract! they also change a $25 annual fee. They set u up on automatic payments without you knowing! If you decide you want to cancel you Can't!… Read Full Review

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