Destinology Reviews - www.destinology.co.uk

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★★★★★
4.7 / 5
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Latest Reviews

★★★★★

“Antigua- booking a family holiday”

Written on: 01/05/2015 by swissdebs (1 review written)

The booking agent at Destinology was a brilliant help. He has in depth knowledge of the island of Antigua and the resorts. He knew where would be the best place to stay depending on the time of year. He was exceptionally patient and had a lot of ideas for suitable places for my family with teenagers to stay. Most importantly he was willing to check out the various costs of different room types at many resorts to ensure that we got not only the most suitable accommodation but for the best… Read Full Review

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★★★★★

“Excellent service- again!”

Written on: 13/04/2015 by Mitchellva406 (1 review written)

Once again, the person I dealt with at Destinology enables us to have a fantastic holiday in Dubai- she really understands the concept of excellent customer service' and cannot be recommended highly enough. Thank you… Read Full Review

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★★★★★

“Wow what a helpful girl , nothing was a problem, and...”

Written on: 07/04/2015

Wow what a helpful girl , nothing was a problem, and all done quickly and With professionalism, would definitely book with her again, the information since we booked has been brilliant too , booked our seats on the internal flights and going to let us know when we can book our seats on outbound /inbound flight … Read Full Review

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★★★★★

“Brilliant!”

Written on: 31/03/2015 by ycMurray209 (1 review written)

This is our second holiday booking with Destinology and I will be arrange another with them shortly. They are very patient, friendly and helpful… Read Full Review

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★★★★★

“Ask for Antony.”

Written on: 27/03/2015

I have booked my own travel arrangements for years, from flights, to fly drives, to complex multi centre holidays after losing faith in travel agents years ago. Ask for Antony, fast, knowledgable about all the small details and options, and able to find 'a deal'. I sincerely recommend, and that is coming from a well seasoned global traveller. Thanks… Read Full Review

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★☆☆☆☆

“Advertise deals that don't exist ”

Written on: 23/03/2015 by Lindsay241 (1 review written)

Keep getting emails about their fantastic deals but when it comes down to it the deal doesn't exist. Even their own operator admitted it. Got told they would look into it but never heard anymore. I guess it is just a ruse to get you on the line… Read Full Review

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★★★★★

“Destinology - Note of HUGE appreciation”

Written on: 27/02/2015

While it says I can't mention staff members, I always give credit where it's due and the person I dealt with at Destinology deserves a lot of credit. I have to say she was utterly fantastic these past couple of weeks in securing our family holiday this year. Following a recommendation to check Destinology, she picked up my call and from the get go, it has been nothing but a great experience in booking my holiday this time around. Suffice it to say, she carefully listened to our requirements… Read Full Review

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★★★★★

“Great people to book your holiday with.”

Written on: 16/02/2015 by StuartClarke100 (1 review written)

This is the second time i have booked through Destinology and i can honestly say i dont think i will look anywhere else for future trips.The Destinology travel consultant has just arranged my last holiday and i can honestly say the efficiency, attention to detail and all round customer service given was fantastic. She is a great credit to the company. Destinonolgy also seem to be the most competitive in the market so you get fantastic service and great value for money. Would highly recommend… Read Full Review

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★★★★★

“Superb Service”

Written on: 14/02/2015 by LillyWaddell1945 (1 review written)

I have just booked a holiday with an adviser over Easter. I have been in touch with them for several weeks, as I must have been a very trying client as I have changed my mind several times! At no time was anything other than patient, accommodating and informative with me - definitely service (at the end of the phone) with a smile. I cannot recommend her highly enough- if only all service industries were this easy to deal with!!… Read Full Review

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★★★★★

“Brilliant booking site!”

Written on: 10/02/2015 by rlNeville380 (1 review written)

Destinology is so easy to use, we were just browsing through the website and realised what fantastic value it appeared to be so we put in an online enquiry. Within 1 day a travel agent had emailed back asking for specific requirements. Within a couple of hours and after several email, the travel agent gaves us an amazing quote and step by step instructions on how to secure the booking. The service was brilliant and the holiday is great value for money! I highly recommend Destinology!… Read Full Review

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★★★★★

“Excellent Service-As Usual”

Written on: 03/02/2015 by Tolchard (1 review written)

I have previously organised 4 holidays with Kimberley Lane of Destinology and can only speak highly of the attention she has paid to the various requests and changes that were needed when sorting out my requirements. Her knowledge of the many resorts is very helpful when narrowing down your selection which together with suggesting sensible airline choices and departure times etc. ensure that you book and look forward to your adventure with confidence… Read Full Review

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★★★★★

“Excellent Service”

Written on: 02/02/2015

Its an absolute pleasure to deal with Kimberley Fitton for my travel arrangements, and Destinology never fail to deliver excellent service and value for money. I always recommend them when friends or family are looking to book a trip… Read Full Review

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★★★★★

“Such an easy holiday to book”

Written on: 23/01/2015 by Dobsonsj435 (1 review written)

I had apprehensions about using Destinology since I tend to stay on the safe side and only book through Virgin or British Airways however after booking my multi centre holiday through Destinology I would only book through them again. Evan was patient and professional and helped me source a great holiday in keeping with my 5 star requests on a budget to New York and Mexico. I changed my mind about hotels about a million times before I booked but he always had ideas about the best hotels and… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 22/01/2015 by N.Bud (1 review written)

Fantastic Customer Service, The gentleman that helped me went above and beyond to ensure confirmation of our hotels and flights at the best price. All questions were answered promptly with a great deal of information. The hotels that were offered and flights were brilliant and well within budget. Any changes ( even at the last minute) were sorted very quickly … Read Full Review

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N.bud's Response to N.Bud's Review

Written on: 22/01/2015

I would like to Thank the agent for all of his help. The service he provided was excellent and he provided a great of information for our trip to Singapore and Bali. I will definately be booking more holidays with Destinology.

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★★★★★

“outstanding customer service !”

Written on: 11/01/2015 by patsyedwards (1 review written)

I have just booked my third trip with Destinology and would like to thank Bruce Desmond for his outstanding customer service.What a delightful ,helpful and courteous young man.Each time I speak to Bruce he is so friendly and cannot do enough to help with any information needed.His knowledge is extensive and if he doesn't know the answer he will find out very quickly from one of his colleagues who does.I will be booking more holidays this year with Destinology as a result of the excellent… Read Full Review

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★☆☆☆☆

“The worst experience ever”

Written on: 06/01/2015 by mkounenaki (1 review written)

We booked with Destinology (only hotel) a trip to Orlando for Christmas to celebrate also the 3rd birthday of my daughter. We were travelling from Switzerland and we managed to arrive in Orlando only midnight December 22nd. We headed to the address that the voucher from Destinology was mentioning. We arrived there around 1am December 23rd. When we went to the front desk to check-in, we were informed that there was no reservation with our name and that they are not working with Destinology. We… Read Full Review

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★★★★★

“Always a pleasure to do business with”

Written on: 04/01/2015 by BrianSuffolk (1 review written)

My second booking with Peter Sallis, who really provides very high standards of customer care and a highly personalised service. Destinology seem to have it right - great prices, great holiday options you can price up yourself online, good advice if needed, then great personal service to get it booked in one phone call. Would highly recommend. Brian, Suffolk… Read Full Review

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★★★★★

“Outstanding.”

Written on: 02/01/2015 by Burrsabroad (1 review written)

I've just booked a tricky holiday with different people arriving from different places and different times at 3 days notice. Bruce was calm, efficient and patient with my constantly changing requirements. Scott Dunn made great promises but never called back, travel bag "lost" my call twice and failed to come up with anything suitable. Destinology far outstrips the competition in terms of service. Thank you… Read Full Review

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★★★★★

“Great service - again.”

Written on: 28/12/2014 by Johnbiyshaw (1 review written)

The personal touch is all important to me - which is why I come back. Highly recommend for both service and Value… Read Full Review

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★★★★★

“Competitive, Helpfull & Knowledgable”

Written on: 11/12/2014 by Sammyspud (1 review written)

I have booked with Destinology in the past and have always had excellent service. Very competitive, very friendly and helpfull, my last booking went without a hitch and I would certainly recommend to all my friends. I will be booking my next holiday with Destinology next year. … Read Full Review

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