Destinology Reviews - www.destinology.co.uk

Click here if this is your business
★★★★★
4.7 / 5
93% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Destinology www.destinology.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Destinology - Note of HUGE appreciation”

Written on: 27/02/2015

While it says I can't mention staff members, I always give credit where it's due and the person I dealt with at Destinology deserves a lot of credit. I have to say she was utterly fantastic these past couple of weeks in securing our family holiday this year. Following a recommendation to check Destinology, she picked up my call and from the get go, it has been nothing but a great experience in booking my holiday this time around. Suffice it to say, she carefully listened to our requirements… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great people to book your holiday with.”

Written on: 16/02/2015 by StuartClarke100 (1 review written)

This is the second time i have booked through Destinology and i can honestly say i dont think i will look anywhere else for future trips.The Destinology travel consultant has just arranged my last holiday and i can honestly say the efficiency, attention to detail and all round customer service given was fantastic. She is a great credit to the company. Destinonolgy also seem to be the most competitive in the market so you get fantastic service and great value for money. Would highly recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Superb Service”

Written on: 14/02/2015 by LillyWaddell1945 (1 review written)

I have just booked a holiday with an adviser over Easter. I have been in touch with them for several weeks, as I must have been a very trying client as I have changed my mind several times! At no time was anything other than patient, accommodating and informative with me - definitely service (at the end of the phone) with a smile. I cannot recommend her highly enough- if only all service industries were this easy to deal with!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant booking site!”

Written on: 10/02/2015 by rlNeville380 (1 review written)

Destinology is so easy to use, we were just browsing through the website and realised what fantastic value it appeared to be so we put in an online enquiry. Within 1 day a travel agent had emailed back asking for specific requirements. Within a couple of hours and after several email, the travel agent gaves us an amazing quote and step by step instructions on how to secure the booking. The service was brilliant and the holiday is great value for money! I highly recommend Destinology!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Service-As Usual”

Written on: 03/02/2015 by Tolchard (1 review written)

I have previously organised 4 holidays with Kimberley Lane of Destinology and can only speak highly of the attention she has paid to the various requests and changes that were needed when sorting out my requirements. Her knowledge of the many resorts is very helpful when narrowing down your selection which together with suggesting sensible airline choices and departure times etc. ensure that you book and look forward to your adventure with confidence… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Service”

Written on: 02/02/2015

Its an absolute pleasure to deal with Kimberley Fitton for my travel arrangements, and Destinology never fail to deliver excellent service and value for money. I always recommend them when friends or family are looking to book a trip… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Such an easy holiday to book”

Written on: 23/01/2015 by Dobsonsj435 (1 review written)

I had apprehensions about using Destinology since I tend to stay on the safe side and only book through Virgin or British Airways however after booking my multi centre holiday through Destinology I would only book through them again. Evan was patient and professional and helped me source a great holiday in keeping with my 5 star requests on a budget to New York and Mexico. I changed my mind about hotels about a million times before I booked but he always had ideas about the best hotels and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Customer Service”

Written on: 22/01/2015 by N.Bud (1 review written)

Fantastic Customer Service, The gentleman that helped me went above and beyond to ensure confirmation of our hotels and flights at the best price. All questions were answered promptly with a great deal of information. The hotels that were offered and flights were brilliant and well within budget. Any changes ( even at the last minute) were sorted very quickly … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

N.bud's Response to N.Bud's Review

Written on: 22/01/2015

I would like to Thank the agent for all of his help. The service he provided was excellent and he provided a great of information for our trip to Singapore and Bali. I will definately be booking more holidays with Destinology.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“outstanding customer service !”

Written on: 11/01/2015 by patsyedwards (1 review written)

I have just booked my third trip with Destinology and would like to thank Bruce Desmond for his outstanding customer service.What a delightful ,helpful and courteous young man.Each time I speak to Bruce he is so friendly and cannot do enough to help with any information needed.His knowledge is extensive and if he doesn't know the answer he will find out very quickly from one of his colleagues who does.I will be booking more holidays this year with Destinology as a result of the excellent… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“The worst experience ever”

Written on: 06/01/2015 by mkounenaki (1 review written)

We booked with Destinology (only hotel) a trip to Orlando for Christmas to celebrate also the 3rd birthday of my daughter. We were travelling from Switzerland and we managed to arrive in Orlando only midnight December 22nd. We headed to the address that the voucher from Destinology was mentioning. We arrived there around 1am December 23rd. When we went to the front desk to check-in, we were informed that there was no reservation with our name and that they are not working with Destinology. We… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Always a pleasure to do business with”

Written on: 04/01/2015 by BrianSuffolk (1 review written)

My second booking with Peter Sallis, who really provides very high standards of customer care and a highly personalised service. Destinology seem to have it right - great prices, great holiday options you can price up yourself online, good advice if needed, then great personal service to get it booked in one phone call. Would highly recommend. Brian, Suffolk… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Outstanding.”

Written on: 02/01/2015 by Burrsabroad (1 review written)

I've just booked a tricky holiday with different people arriving from different places and different times at 3 days notice. Bruce was calm, efficient and patient with my constantly changing requirements. Scott Dunn made great promises but never called back, travel bag "lost" my call twice and failed to come up with anything suitable. Destinology far outstrips the competition in terms of service. Thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great service - again.”

Written on: 28/12/2014 by Johnbiyshaw (1 review written)

The personal touch is all important to me - which is why I come back. Highly recommend for both service and Value… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Competitive, Helpfull & Knowledgable”

Written on: 11/12/2014 by Sammyspud (1 review written)

I have booked with Destinology in the past and have always had excellent service. Very competitive, very friendly and helpfull, my last booking went without a hitch and I would certainly recommend to all my friends. I will be booking my next holiday with Destinology next year. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very Impressive!”

Written on: 10/12/2014 by Sofia238 (1 review written)

A very professional experience throughout! The travel consultant was very friendly and helpful, she matched other prices I'd been offered, and arranged a lower deposit. This will be the 4th time we've been to Dubai, but the first time that we've used Destinology and I would have no hesitation in recommending them to friends and family. The service following the booking has been pretty impressive too with all the documentation coming through very speedily and the consultant only an email… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Forgotten how good an agent can be!”

Written on: 27/11/2014 by Lippy57 (1 review written)

This is the second time we have used destinology and the service has been excellent both times. Having generally booked family holidays on line you tend to forget what a difference a good agent can make to your life! Hotel flights and transfers sourced at a price equivalent to the best I had seen and all done by the ever efficient and friendly man. Definitely recommended… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Impressed”

Written on: 22/11/2014 by GSJake (2 reviews written)

First time with Destinology, recently booked holiday to Dubai with travel consultant, Kym, who was extremely helpful in reserving our seats on both outward and inward flights, something which other companies in the past have been unable to accommodate! Advice offered regarding hotel and location, very impressed with service, so far so good......thank you. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Superb service yet again.”

Written on: 11/11/2014 by LuigiLou (1 review written)

Once again Janette Tankard from Destinology has tirelessly worked with me to find the perfect vacation. Not an easy job as I am so picky but Janette always comes back with the right thing. Thank you Janette - your time and effort is always appreciated… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Booked again through them - as always, tremendous...”

Written on: 07/11/2014 by Piperbg392 (1 review written)

Booked again through them - as always, tremendous service and a good experience… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic Holidays”

Written on: 06/11/2014 by Morrison445 (1 review written)

I have booked many holidays through Destinology. The class of service I have recevied compared to highstreet travel agents is a cut above the rest. The agents pay attention to detail, happy to make suggestions on flights/hotels etc... they even suggest travelling on different dates to save money! All the holidays I have booked through Destinology have been out of this world… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview