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Picture courtesy of Nicole.
| Value for Money | 3.6/10  |
|---|---|
| Reviewer Rating | 2.9/10 |
| Overall Rating | 3.7/10  |
Full review by
Guest.
on 20th Aug 2008
User Rating : 0
Respect :
0
Bliss has a 24 hour cancellation policy, which is fine. But, this policy doesn't apply to them! I missed one call 20 hours before my scheduled pedicure, and I caught the second one 6 hours before to find out that my appointment was cancelled. The reason was the woman who was to give the pedicure was stuck out of the country. The receptionist was very sorry, and when I went to rebook, I was given a time more than a week later because I had booked a "long" service! I was told I could have a basic pedicure, and that was it. No offers of a "priority" booking were made, nor were there any offers of a discount on my next treatment. So, beware that even though you can be penalized for a cancellation, they cannot! Very disappointing.
Guest.'s review and ratings | 135 words
Review by
Guest.
on 28th Apr 2008
User Rating : 0
Respect :
0
I booked in for the love handler. When I arrived I asked for the seawood detox treatment unfortunately they did not have the time. When I went downstairs to get changed I was told their wasn't enough keys for the lockers so I ended up carrying my bag in the lounge and treatment rooom. When I went in with my therapist I specifically said I was going out tonight and wanted some sort of slimming treatment. She recommended a scrub. I've never had a scrub at Bliss so went along with her recommend ...
Guest.'s full review | 419 words
Review by
newyorkgirl
on 13th Apr 2008
User Rating : 3
Respect :
0
Bliss London has clearly not grasped the fact that when someone visits a spa it is about the whole experience and not just the treatment. While my massage was great, I waited at the front desk for 15 minutes and then was told that I was late for the first part of my treatment. The woman in the locker room hovered over me about signing their disclaimer before giving me the worst robe ever. Nobody said anything to me afterward about rescheduling the first treatment and then the girl at the front d ...
newyorkgirl's full review | 125 words
Review by
Guest.
on 19th Feb 2008
User Rating : 6
Respect :
0
I had some waxing done at Bliss Spa, London a few weeks ago. The beautician left the room in the middle of my wax! She miss half of my lip and then prattled on about her week. I don't care about your week.
Saying this - each of the women I have previously had were amazing. Ask for one of them.
Guest.'s full review | 69 words
Review by
ingridw
on 16th Jul 2006
User Rating : 1
Respect :
0
I had a facial at Bliss Spa in London yesterday, which ended up being one of the worst spa experiences I have had so far.
First of all, when I booked, they were pretty unhelpful, and they didn't bother to explain the differences between 2 treatments I asked about, and booked me for a Triple oxygen. A couple of weeks after I booked, I called back to book an additional treatment at the same time. I left a message that no one responded to. The therapist had a really bad cold and kept coughing a ...
ingridw's full review | 262 words
Review by
brownac
on 3rd Feb 2006
User Rating : 7
Respect :
0
I love the 'idea' of Bliss- the products can be bought on line and they are very good, I went to the spa and had a Bliss Basic Facial (£98) with a microdermabrasion add on (£45). My therapist Karen was very very good and gave me some excellent advice. She suggested that I also have a oxygen spray to finish with as this will help control breakouts etc, this was another £25, but she made me fully aware of this and I didn't feel presSured into having it. The facial etc was all ...
brownac's full review | 314 words
Review by
gogogirl
on 13th Sep 2005
User Rating : 3
Respect :
0
Procedures and beauticians are great at Bliss Spa - very professional.
However, administration and client management is not one would expect from Bliss, in particular, if had previous blissful experience with Bliss New York. Administration staff (who makes bookings etc) are quick to say NO, not very keen to help, rigid and inflexible - there is no such thing like "service" with regards to client management. Such a shock to a SPA experience!
Taking into consideration quality of procedures ...
gogogirl's full review | 133 words
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