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| Value for Money | 3.2/10  |
|---|---|
| Reviewer Rating | 3.7/10 |
| Overall Rating | 4.1/10  |
Full review by
Gillbard
on 5th Jul 2008
User Rating : 2
Respect :
0
I gave notice to terminate my membership in January 2008 year by personally visiting the club in Chorley and they are still writing to me stating that I am in arrears despite me ringing and confimring my cancellation . Aside from the annoyance and irritiation at their poor administration I feel the practice of insisting on 3 months notice is an appaliing business practice
Gillbard's review and ratings | 61 words
Review by
husky
on 16th Jun 2008
User Rating : 2
Respect :
0
I have been a member of the "Dartford/Darenth" branch for 4 years. It's closer to home these days than the gym I used to go to, which was much nicer, larger, friendly staff & members, MUCH cheaper & better all round.
NONE of the trainers speak to you. I have had one smile at me in all this time - but to ask how you're getting on training wise - no chance!. They won't tell anyone if they are using the equipment incorrectly.
No one stops little kids from using the machines or from sneaking un ...
husky's full review | 385 words
Review by
lennyk
on 2nd Jun 2008
User Rating : 10
Respect :
0
All clubs in general will have uhappy members but not this one, feel sorry for the uhappy ones.
lennyk's full review | 76 words
Review by
Guest.
on 28th May 2008
User Rating : 1
Respect :
0
I'm relieved to read that other people are disgusted with NG gyms. I left my local club almost a year ago and I'm still in a battle and being threatened with a debt collecting agency because I won't pay their 3 month cancellation fee. I think this appalling small print fee is outrageous, once you have decided to leave, you then have to stay for 3 more months? How stupid. I too found their facilities dirty, shabby and the pool was a disaster with all but 1 lane taken up with swimming lessons on s ...
Guest.'s full review | 93 words
Review by
JohnD07
on 23rd May 2008
User Rating : 1
Respect :
0
I was a member of David Lloyds for many years, when i moved to Dartford, the local Gym was Next Generation, it really is a grim looking gym, but because it is local i decided to join. Every time i visit, the dull lighting and decor doesn't inspire. Anyway, today i asked them to freeze my membership for a month as i was going on holiday for the whole month. They couldn't do it as i have to give 3 months notice, i opted for my 3 months termination notice instead. Even with that the receptionist sa ...
JohnD07's full review | 179 words
Review by
Guest.
on 8th May 2008
User Rating : 2
Respect :
0
Have always been very disappointed by continued failure to maintain simple items of gym and other equipment which leaves the club feeling tatty. Currently amazed that air con in main gym has totally broken down and that the maintenance company are saying earliest they can even inspect it is two weeks away, and may not be fixed until end of May. Surely a gym of this quality would have an expectation of better maintenance of essential equipment than this rather than just accept such a delay.
Guest.'s full review | 92 words
Review by
Sarahuk69
on 22nd Apr 2008
User Rating : 2
Respect :
0
I have been a member of the gym in Dartford since it opened. I actually left a very nice gym, because Next Generation was closer to me and practically on my door step.
The gym area itself is not that big and the machines are very crammed in. When something breaks it takes ages for it to be fixed. Things are never replaced, just patched up.
In the 5 years I have been going they have not once replaced any of the machines so its all looking very tatty and out of date. Which is also why things ...
Sarahuk69's full review | 277 words
Review by
dandan239
on 19th Apr 2008
User Rating : 3
Respect :
0
I was a member at York when Next Generation had just been built, got taken in by the loverly facilities and signed up. However, when I wanted to leave they said I had to pay 3 months to cancel it even though I was leaving uni, cost me an extra £120. Also, the place was not well maintained, showers didn't work, lockers were broken, tiles were loose. Would have taken very little time/effort to fix these things. I will never use another next generation club ever again.
dandan239's full review | 158 words
Review by
Guest.
on 26th Feb 2008
User Rating : 5
Respect :
0
Nice club (but not 5 star by any means) understand its a business but not impressed with all the extras. If the club is exclusive - dont give the courts to competitions at peak times at the expense of members!
Guest.'s full review | 196 words
Review by
exeldama
on 23rd Feb 2008
User Rating : 2
Respect :
0
Having worked, trained and run sports clubs for 25 years...this is probably the worst maintained i have used,.... it i a real shame as its potential is huge... why this brand fail to engage its gymnasium members i dont know.... they are clearly heading for serious difficulties if they dont sort themselves out............ most of my friends have left because of the Hygiene, maintenance and customer service problems... and the poor staff are fighting a losing battle unless someone up the chain get ...
exeldama's full review | 156 words
Review by
chiseldon
on 29th Jan 2008
User Rating : 0
Respect :
0
I recommend to anyone thinking of joining Next Generation Health Clubs not to and to save their money
chiseldon's full review | 26 words
Review by
c82k
on 13th Jan 2008
User Rating : 7
Respect :
0
If there was a club near to where i live now then i would probably join. There fee's are quite high compared to your average gym, but its worth it for the fact that there is always top of the range equipment and there's usually more than enough to go around even at peak times. The outdoor swimming pool is lovely in the good weather and is in a really peaceful setting. I never got to try the Celsius spa as it always seemed to be closed for maintenance!!
c82k's full review | 179 words
Review by
Guest.
on 7th Jan 2008
User Rating : 10
Respect :
0
I am a joint member of the Edinburgh and Glasgow Clubs and find them both to be excellent, particularly the Edinburgh one as it is in a fantastic location overlooking the Firth of Forth whilst you work out.
The machines are all maintained to a very high standard and the entertainment system is superb - greatly comparable to any other gym I have been to.
Particularly found the Membership team to be legendy in Glasgow because due to unforeseen circumstances I had to move to Aberdeen (whe ...
Guest.'s full review | 160 words
Review by
badgersbits
on 31st Oct 2007
User Rating : 0
Respect :
0
NG are very good at signing new members, but dreadful at customer service. The staff I dealt with were surly and rude, and complaints seem to be ignored throughout the organisation.
I raised a complaint regarding the attitude of a staff member. My letters and emails have remained unanswered for 6 months. I will not renew my membership.
badgersbits's full review | 81 words
Review by
dazb223
expert review 
on 26th Jun 2007
User Rating : 9
Respect :
0
Contrary to other reviews here, my experiences of Next Generation Health Clubs have been very good. I am a student at York University and have been a member of the York Next Gen Club for 3 years now. During that time I have also used other gyms and have a membership at Fitness First during the vacations.
For the first year I had the standard varsity membership, on a student deal (£39/month). This base package gave me full access to all of the facilities, classes and events. During t ...
dazb223's full review | 586 words | 1 comment added.
Review by
Mr Right
on 18th Nov 2006
User Rating : 4
Respect :
0
Make sure they provide what they say, Cambridge isn't.
Mr Right's full review | 55 words
Review by
Cherubscherry
on 17th May 2006
User Rating : 3
Respect :
+2
I became a member at the Dartford branch of Next Generation in March 2005. To date two showers that were faulty when I joined have still not been fixed, the not-so-hot sauna in the Celsius (deluxe) area has had two bulbs faulty which gives you eye-strain and a headache and the aromatherapy room is less aromatic than the communal changing rooms.
The jacuzzi in the Celsius area is very nice and hot but has for 6 days of the week (every week) got black and brown grit at the bottom where your fe ...
Cherubscherry's full review | 500 words | 1 comment added.
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