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| Value for Money | 2.5/10  |
|---|---|
| Reviewer Rating | 3/10 |
| Overall Rating | 3.5/10  |
Full review by
Guest.
on 2nd Aug 2008
User Rating : 0
Respect :
0
Do not join if you are like the majority, go for a while and don't have the time to attend . Make sure when finishing your membership you get prove of posting or delivery. Bad management in my opinion. I think there is a lack of communication and not much interest in the individual. The club does have good facilities but there are there bad points that stand out.
Guest.'s review and ratings | 68 words
Review by
Guest.
on 23rd Jul 2008
User Rating : 0
Respect :
0
After two months of joining the club at Milton Keynes and the club going through a lengthy building process the service got worse. I wrote to the club stating that I wished to cancel my memebership. I was contacted by the club by letter also by telephone saying that I was to pay for the three months. I objected to this and stated in my letter that they had not produced the service as stated when first joining the club of excellent service etc this was not the case, they require me to pay £ ...
Guest.'s full review | 179 words
Review by
Guest.
on 21st Jul 2008
User Rating : 2
Respect :
0
They are money mad - I was disappointed with the club, and after 3 years decided to resign when my complaint was ignored yet again. Their only concern was chasing to court to ensure I paid an additional 3 months money.
Guest.'s full review | 86 words
Review by
Guest.
on 9th Jul 2008
User Rating : 6
Respect :
0
Since their lowest point in time last December, my club's rating has improved from 2 to 6 out of 10. They must be successfully addressing some of the issues. Does anyone know if the management of the David Lloyd organisation read these comments ? It would be encouraging to know that they are aware of member's views.
Guest.'s full review | 76 words
Review by
jess16bolton
on 8th Jul 2008
User Rating : 0
Respect :
0
David Lloyd are really unhelpful in my opinion. I pay £129 per month for two adults & a child i broke up with my partner & they wont let me change the name on my membership. I am not asking to cancel - just asking to change a name & add my disabled mother to the membership! Has anyone any advice because my ex is getting a free membership out of me! HELP
jess16bolton's full review | 70 words
Review by
lesleyridout2
on 15th Jun 2008
User Rating : 1
Respect :
0
My family (grown up children 20 and 23 yrs) have been members of Port Solent for 6 years. We have in the last year seen an marked drop in standards, ethics, with rusty gym equipment. It used to be a great gym with friendly staff, somewhere that was pleasant to work out and socialise. Now there is a big element of rude staff, shoddy service, even the people who have been there years are harassed and under pressure. The mens shower-room is often half-closed for cleaning so there can be a wait for ...
lesleyridout2's full review | 237 words
Review by
Julie Moy
on 14th Jun 2008
User Rating : 3
Respect :
0
I planned my whole weekend around the schedule that I would go for a swim in the outdoor pool early Saturday afternoon to find it out of public use for a gala once I arrived. There had been no 'obvious' signs to say this during the previous weeks/days. I was told a notice on board told people how to apply but I hadn't realised I was expected to read about a gala I had no interest in as know it would affect me!
Asked if I could join an email list to be updated on closures - told too many clu ...
Julie Moy's full review | 162 words
Review by
Guest.
on 14th Jun 2008
User Rating : 2
Respect :
0
Overall for what it costs each month u see nothing back for your money,
there was a fight in the gym and it was broken but after it had finished and nothing happened about it...
Guest.'s full review | 122 words
Review by
Guest.
on 9th Jun 2008
User Rating : 4
Respect :
0
Won't recommend to anyone
Guest.'s full review | 24 words
Review by
Guest.
on 8th Jun 2008
User Rating : 1
Respect :
0
David LLoyd Kensington; I've been a member for over a year, there is usually something wrong and, apparently, never the fault of management. Lifts seem to be breaking down a lot, computers often out of service, showers often only running cold and, the most recent on going problem - a shortage of towels so, if you are here at 6.30 am, you are restricted to 1, but if you arrive at 8am there are none!! And you're told there should be a delivery shortly. Ridiculous - am currently shopping around b ...
Guest.'s full review | 98 words
Review by
Guest.
on 5th Jun 2008
User Rating : 3
Respect :
0
I have been a DL liverpool speke member for apprx 1 1/2yrs and im getting annoyed. i pay top whack! yet feel standards are slipping. time to look elsewhere i think for a gym that has high standards. bad point are
1. Toilets areas not cleaned and disinfected
2. Steam areas smells like a not flushed 10wk old toilet
3. Equipment takes weeks to be fixed
4. Equipment missing hence cant use or exercise properly
5. Personal items i.e keys wallet cars stolen security of lockers is pathetic
6. Parts ...
Guest.'s full review | 182 words
Review by
disgruntled at southampton
on 28th May 2008
User Rating : 0
Respect :
0
It appears that we are not alone when delivering letters by hand to the reception cancelling our membership which then go missing, copies of the letter were then provided only to be accused that it could have been back dated. The communication was non existent, we contacted DL at Nursling, Southampton by e.mail, telephone and received no response, we e.mailed DL at Birmingham management - no response, we e.mailed and sent a registered letter to the Head Office at Hatfield - no response, contact ...
disgruntled at southampton's full review | 215 words
Review by
lgtaylor
on 28th May 2008
User Rating : 8
Respect :
0
I am a member of the liverpool david lloyd and find it to be pretty good. Its big enough so as not to ever seem full and there are always cardio machine available. Staff are friendly and always greet you.
lgtaylor's full review | 64 words
Review by
Guest.
on 26th May 2008
User Rating : 10
Respect :
0
I belong to the Epsom (Surrey) club and they have over 100 classes per week - the membership team are great and always helpful and if you read the contract it clearly states cancellation procedures! I really don't know why everyones so negative. Best clubs around. Lovely staff and runs smoothly - great for kids and family.
Guest.'s full review | 56 words
Review by
housemaid
on 21st May 2008
User Rating : 1
Respect :
0
The hairdressing side it average prices but just didn't like the changing rooms as there was not hairdressers or mirrors to do one self up nice and just generally impersonal
housemaid's full review | 89 words
Review by
Lou21
on 15th May 2008
User Rating : 2
Respect :
0
Bad customer service. Staff is not bothered to give you a good service and is very uninformed of daily simple queries.Very poor cleaning standards particularly in the shower area and in the changing rooms. Class's timetable is boring and outdated. Deficient on aerobics classes, times are a real pain having most then at 5ish or very late in the evening.Facilities are standard not impressive for the price.Not really good value for money. A big problem is when you try to end your membership very d ...
Lou21's full review | 126 words
Review by
Guest.
on 10th May 2008
User Rating : 2
Respect :
+1
The least one should expect at a Health Club is that teh showers work.
Guest.'s full review | 26 words | 2 comments added.
Review by
samnyam
on 26th Apr 2008
User Rating : 7
Respect :
0
I would recommend this club to anyone and family
samnyam's full review | 31 words
Review by
Guest.
on 22nd Apr 2008
User Rating : 6
Respect :
0
I believe the standard of individual clubs is down to the quality of the general manager and the management team. The club at Southend has noticably improved over recent weeks, particularly with staff attitude, since the appointment of a new GM - well done !
Guest.'s full review | 44 words
Review by
vintageboots
on 16th Apr 2008
User Rating : 4
Respect :
0
Good facilities, but very money grabbing mean when you try and leave.
vintageboots's full review | 41 words
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