David Lloyd Leisure Health Club Reviews - www.davidlloyd.co.uk

★☆☆☆☆
1.4 / 5
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David Lloyd Leisure Health Club - www.davidlloyd.co.uk

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Latest Reviews

★☆☆☆☆

“Customer care very poor. ”

Written on: 19/05/2015 by Adair3 (1 review written)

I was a member for David lloyds Enfield for over 10years . Our business recently got probs and informed Them . I brought in letters but they did not accept them. All they wanted was the money . I thought after being a loyal customer for 10 years they could understand. I left the gym and l was made to pay for 5 months . My children grew up their and they miss their friends . The situation has changed for us thank God but l would never recommend any one to that gym . What they did to me and my… Read Full Review

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★☆☆☆☆

“Chigwell David llyods ”

Written on: 07/05/2015 by JovaniBlake141 (1 review written)

STAY AWAY from the chigwell branch. Complete rip offs and they lie. Staff are all fake smiles etc and very unhelpful. I've been a member for two years and will not be renewing at the next renewal date. The gym cuts corners especially if you are a late night gym user. Fitness coaches strt packing the weights away at 10pm even though the gym has advertised as closing at 11pm. It's just a mess… Read Full Review

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★★☆☆☆

“Not at all welcoming ”

Written on: 13/04/2015

Me and a few of my friends had a visit to David Lloyd Exeter a few days back! From the outset the staff seemed like they just didn't want us to be there, and couldn't wait for us to leave. The facility's don't get much better! With an abundance of cardiovascular machines in the gym, on site spa facility's, on site physiotherapist, free wifi, Indoor and a heated outdoor swimming pool which was what mainly attracted me and my friends to try the place out . The outdoor pool definitley didn't… Read Full Review

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★☆☆☆☆

“Categorically lied to by Sales about several things”

Written on: 10/04/2015 by jpr2x (1 review written)

Signed up stating well in advance a move to London and will be needing to change club part way through. I found the club nearest to my new place and told Reading BEFORE signing up, I was told it'd be fine, there would be no charge it happens all the time. Turns out I can't without paying a huge £92 a month which is insane! Now I can't cancel membership and I've lost £300 to a club I will NEVER trust and NEVER use again!… Read Full Review

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★☆☆☆☆

“Overpriced rubbish”

Written on: 07/04/2015 by GracelynMcMahon482 (1 review written)

The one in Bolton is very poorly run and not worth a third of what they charge… Read Full Review

Birdrecruit's Comment

Written on: 04/05/2015

What annoyed me about David Lloyd Bolton was that I was ready to join after a 14 day trial but they wouldn't` give me any discount whatsoever on an annual fee of over £700. So now I`'ve joined a budget gym for £150 a year and much better equipment.

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★☆☆☆☆

“David Lloyd Cheadle - rude, unprofessional staff”

Written on: 03/04/2015 by MichaelaCochran (1 review written)

DL Cheadle markets itself as an upmarket health club. The recent refurbishment has given the club a much needed facelift, however DL fails to address the issue of poor customer service. You don't need to look far at DL Cheadle before friends, acquaintances give examples of rudeness from staff, inappropriate behaviour and laziness. My worst experience at the club was whilst having a PT session, the PT (who had more brawn than brains) started pointing out a customer in the gym and started… Read Full Review

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★☆☆☆☆

“Unscrupulous, mean and unhelpful”

Written on: 26/03/2015 by Caversham (1 review written)

The David Lloyd in Reading has good facilities and friendly front of house staff. The club is in need of refurbishment, the showers are dirty/grubby and the wall and the ceilings are not what you would expect from a private health club. Do not rely on the club to provide towels, when towels are available they charge £1 per thread bare towel which most people would have long since used as rags. However the real issue we had with David Lloyd is their treatment of people trying to cancel… Read Full Review

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★★☆☆☆

“High price low quality ”

Written on: 10/03/2015 by nkRossiItalian376 (1 review written)

I would aspect more from a David Lloyds Club: downstairs the restaurant is really dark and dull I feel I'm in a 50 years old social club....the gym upstairs is not better either. Equipments are outdated, the free weights and the stretching area is really dirty, during the half term kids were on the gym floor didn't look more than 13 years old. This place needs proper management and a huge investment. Really shocking experience!… Read Full Review

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★☆☆☆☆

“Membership”

Written on: 06/03/2015 by OdinKlein482 (1 review written)

Was invited to a free trial joining period for 2 months. Was told that I could opt out of this offer. The first day I was taken on a tour around the centre I was made to pay £32 but reassured I could opt out. I later told them that I did not wish to become a member as I would not be able to use their facilities enough for the monthly fees they charge. Since then they have done nothing but send me threatening letters to court and demanding £308 even though the last day I stepped in their… Read Full Review

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★☆☆☆☆

“champagne membership fee for lemonade facilities/service”

Written on: 14/02/2015 by Noemin257 (1 review written)

£62 p/month for a shitty,dirty,untidy gym which is full of snobs,steroid abusing weirdos,useless staff..toilets that don't flush and usually always full of excrement and piss,hand dryers that don't work,leaking roof,lockers that often get robbed..gave 3 months notice but still hounded and tried extorting money from me..AVOID THIS OUTFIT!… Read Full Review

Rustymahone69's Comment

Written on: 14/02/2015

fookin pigsty that gym,cheshire oaks!!!

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Oakly's Comment

Written on: 16/03/2015

Where is the club you are reviewing please?

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★☆☆☆☆

“TERRIBLE”

Written on: 06/02/2015 by McKinnoncq363 (1 review written)

Reading club-find member of stuff rude and very tired… Read Full Review

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★☆☆☆☆

“Dreadful gym!”

Written on: 31/01/2015 by MichelleDenney (2 reviews written)

I have been a member of various gyms from local leisure centres to chains (Total Fitness in the North West and Fitness4Less in London). I decided on moving back to Surrey that I would treat myself to a membership at David Lloyd rather than taking a cheaper membership elsewhere. What a disappointment! The timetable for classes in the evenings/ weekends is poor and the quality of instructors shocking. There are a couple of good instructors but these classes get busy making it hard to get a place… Read Full Review

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★☆☆☆☆

“TERRIBLE NO CUSTOMER SERVICE WHAT SO EVER”

Written on: 18/01/2015

Been over charged every month since I joined and although the club admits that, I have not received my money from them. This has been going on for 3 months. I have made 9 complaints including in writing and to head office. They really don't seem bothered. DO NOT JOIN THEY ARE JUST AFTER YOUR MONEY… Read Full Review

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★☆☆☆☆

“Port Solent staff very poor”

Written on: 16/01/2015 by Schaeferea370 (1 review written)

I find the staff at port Solent very rude also found sales staff say one thing and promises you things when you join , then the manager changes it , no chance of a refund… Read Full Review

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★☆☆☆☆

“David Lloyd Glasgow West End”

Written on: 04/01/2015

Played tennis with friend and charged £20 for one session as I am a non member. Was then told it should be £40 for my one session of tennis!....but that they would waive half the fee! Ridiculously over priced with lack of clarity over true pricing structure… Read Full Review

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★☆☆☆☆

“What a RIP OFF”

Written on: 15/12/2014 by oisusan (1 review written)

Trying to cancel my contract - impossible - 3 months I have to wait!!!! I have been a member of the Farnham club for 2 years and really want to cancel as the prices keep going up but no additional facilities are added. In addition to this the weekends are a living hell. The whole club becomes a playground for the under fives. The changing rooms are taken over by screaming kids and you have no chance of a relaxing swim! I asked to cancel and was told I had to wait 3 months. This is… Read Full Review

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★★☆☆☆

“David Lloyd Renfrew ”

Written on: 09/12/2014 by BarbaraMcCleary (1 review written)

The gym has had little investment over the years. Inside looks very dated. The weights room needs totally new equipment and a makeover. The running machines are old too.the touch screen ones are hopeless and initially unresponsive. In the summer the air conditioning is a joke. It is always breaking down. Yet you pay a premium. It's the most expensive gym in the Glasgow area. General health and fitness membership costs £77 per month but they've just introduced a new monthly fee of £59… Read Full Review

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★☆☆☆☆

“hostile reception staff towards black people! ”

Written on: 08/12/2014 by zjCochrane245 (1 review written)

when you dont have your card you have to sign in even when they know you but if you are white as i saw you can just walk in disgusting!… Read Full Review

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★☆☆☆☆

“Worst customer experience I have experienced.”

Written on: 02/12/2014 by 268Riley (1 review written)

The reception and memberships manager at the Enfield Branch is very unprofessional will talk your business in front of everyone and is down right common and unprofessional in her manner, they have put our fees up without informing us so I have cancelled my direct debit and will pay in cash as I don't think they should do this without informing me first! there staff are quite nice but there reception and membership manager at Enfield lets there club down and it seems like the general opinion of… Read Full Review

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★☆☆☆☆

“customer non-service!”

Written on: 27/11/2014 by ionabus (1 review written)

The staff are generally very good. However, the managers are officious and unfriendly. Much better value for money can be found elsewhere! Classes are ok but predictable and the quality of instructors varies widely. Tennis coaches are the notable exception. Food in the cafe is not great and v. expensive. My advice? If you live in glasgow west end, go for a walk in the park instead!!!… Read Full Review

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