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Written on: 31/10/2015 by Tinatobin (1 review written)
Purchased the chefs set in 2006, finish started pitting within 6 months, fry pan became sticky even though I did not use "pam". returned to manufacturer because store would not accept return on scan pan items. received ne set of pans - same thing happened. These pans are truly junk and not worth the $500 I paid… Read Full Review
Written on: 21/04/2012
I bought this pan because I was fed up with the non stick surface coming off pans within a year or so. I was told that the Scanpan titanium was a built in non stick and part of the construction of the pan and would not come away. It was great for the first 6 months but then went like the rest. It's now unusable. Very expensive and no better than anything else I've had with regard to the non stick durability… Read Full Review
Written on: 15/04/2012 by Lovetocook (2 reviews written)
I have purchased scanpan low sauce pot and I have had issues with it. I am now on my fourth pan in the space of about 4 years!....HOWEVER it cannot go unsaid that all four were replacements sent to me after returning the product that was pealing and blistering on the inside surface. Each pan I have had has done the exact same thing, despite cooking on low heat and cleaning as per instructions etc....all have blistered and pealed. This product DOES have issues HOWEVER Scanpan are VERY VERY… Read Full Review
Written on: 28/12/2011
I have owned a lot of Scanpans since the late 90's. I bought the first one in Denmark and carried it home on the plane. Recently several developed bubbles or cracks and were no longer non-stick. Scanpan replaced ALL of them with no problem and no cost to me. The new ones even come with lids. I give Scanpan an A+! This is Nordstrom type service, and it's rare to find it today. I love cooking with these pans and I'm thrilled that Scanpan stood behind their product. The best pans ever!!… Read Full Review
Written on: 04/09/2011
This is the worst frying pan i've ever used. i paid $400 for a scanpan commercial pan. the thing lasted 4 months! i complained via email to their service department called meyer. i got your standard automated response telling me that i've either washed my pan in the dishwasher or cooked on medium to high heat. Yeah.....so? apparently these pans can't handle medium heat......Right. so please, for the good of humanity and common sense, go and buy any other pan on the market… Read Full Review
Written on: 19/04/2011
I bought a set of 10 about 8 years ago. Subsequently I have replaced 5 of them. I send them back and they send me new ones which also have a fully warranty period. Based on this they are very good value and customer service is very good. For cooking they are also good. I clean them as instructed but someties a thin, greasy film remains. I have to do a little bit of extra work.
Overall 4 stars… Read Full Review
Written on: 26/01/2011
i agree cust serv is no good i have been waiting 6 w eek ather been told they was on way in post… Read Full Review
Written on: 07/01/2011 by jakmarant (1 review written)
I have had large set of 8 pieces of Scanpan classic cookware for a while ... about ten years. I have not treated them with any special care as they came with a stainless steel scourer and I am sensible enough not to use very high heat or leave them unwashed for any period of time. Nevertheless the ones I use most regularly have pitted terribly. Bases are all still very even and flat so I ignore the aesthetics and continue to use them but I would not recommend them and would never buy another… Read Full Review
Written on: 20/08/2010 by Damien Martin (1 review written)
In summary - I'd say SCAMpan was a more appropriate name.
I bought a large scanpan frypan about two years ago. It was an experiment - buy the "best" - or most expensive - to see if it was worthwhile. It wasn't. I was suspicious about the warranty from the outset: why would you need to clean off built up food if it was non-stick? Should just rinse off. The surface is very hard and scratch resistant but was only semi-non-stick even at the start. I tried to cook an omelet in it last night… Read Full Review
Written on: 14/06/2010
No hesitation in recommending Scanpan! I am a former professional cook and have used many types of cookware-scanpans are the easiest to work with and clean. I used to wonder why my camping cookware was so much more durable than the kitchen stuff--it was non-stick and scratch resistant, scanpan has answered the call! Transferring from the stovetop to the oven is worth its weight in gold (searing in one pan!) They are expensive yes, they also are dishwasher-safe BUT I don't recommend this… Read Full Review
Written on: 12/06/2010
We have a bed and breakfast and have used a variety of high-end frying pans, omelette pans and griddles since 1986. Two weeks ago we decided to try ScanPan as the latest pans were starting to stick. So far we are thrilled and have purchased two other replacement pans. We like the sizes, the weight and the ease of maintenance, the prices are good too. So far we do not have any complaints with performance but will be keeping track of longevity. The only thing that ScanPan is missing is a larger… Read Full Review
Written on: 05/06/2010
Reluctantly bought another scanpan because I got it cheap and can throw it away when it stops being non stick. Why give a life time guarantee on your product and then tell everyone that its your fault it blistered and rusted. why bother....I like them because at first they are non stick and you can put them in the oven and they are a good size for me. I have had two and had to throw them away even though i babied them but I was accused of miss treating them by the company, why would any one put… Read Full Review
Written on: 12/10/2009 by Herb Jean (1 review written)
We have had a set of pots & pans with lids for 10 yrs. They will stick if cooking with too high of heat but I love them as they can go in the oven too. I don't put them in the dishwasher & don't let them sit unwashed. The pots have been pitting. So we sent them back for replacement and are still waiting for them to be returned. Were told twice they are on the way but it has been 2 mo.! Customer service needs to be replaced!! Herb & Jean in TN… Read Full Review
Written on: 17/07/2009
Bought my first Scanpan in '05 (or so). It was the ergonomic style. This pan had what is considered now the old coating technology. I purchased a saute pan (greentek) in '08 and noticed a huge difference between the non-stickability of the pans. The greentek was far superior. I had some blistering on the ergonomic non-greentek pan and returned it in '09 with no questions. What I received WITHIN 2 WEEKS was the new greentek technology. Again, NO comparison! Love the pans!!
… Read Full Review
Written on: 04/07/2009 by linwes (1 review written)
Ok for about 6 months then totally useless as everything sticks to it. Sent it back to scanpan and they said it was an issue with built up residue, they said they would properly clean one half to show how the pan would look with proper cleaning. (as if we don't know how to do the dishes) They managed to clean one small spot around the size of a 20 cent coin. Must have done it with a grinder because i can't budge the build up with oven cleaner, jif metal scourer etc. I have bought better… Read Full Review
Written on: 16/04/2009
Had my first Scanpan for almost a year when the coating began blistering and peeling. It was immediately replaced and the new pan has now lasted five years with no problems at all.
Excellent products, excellent customer service. Seems like some of the people posting on here have no concept of good cookware. Tefal? Really? Cheap and cheerful is all well and good, but I ended up having to buy a new one every six months - is that value for money?… Read Full Review
Written on: 13/01/2009 by Chefathome (1 review written)
I love scanpan. i refuse to use any other pot or pan. It is the greatest i have ever used. The non-stick coating is fantastic, and the cleaning up process is a breeze. I have purchased in total 15 pieces, and am very satisfied. I cant wait to home every night and cook dinner, because it is such a joy to use. Anyone wanting good quality cookware should purchase Scanpan. It is amazing. I have used many other brands before and I found these over priced for the low quality pieces they are. Scanpan… Read Full Review
Written on: 11/01/2009 by mollydawg (1 review written)
My Scanpan Classic skillet is flaking around the curved part of the skillet near the base, as well as a piece in the center of the skillet. Skillet was purchased in 6/2004, so it made it about 4 yrs before the flaking started. I never use more than medium heat for cooking. Have not contacted Chef's about flaking problem. Have heard that flaking will not affect cooking ability or ability to remain stick-free. I'm confused though because their ad says the material is all the way through the… Read Full Review
Written on: 08/01/2009 by jonathanp (1 review written)
Had our scanpan for more than 10 years, Though several were little more than heavy aluminum for the last 7 or so.
Nice flat base, even heat, handles can go in the oven, easy clean up (straight from hot stove to sink).
Just replaced with nice Calphalon stainless. The stainless is at least as non-stick as the scanpan, a bit more prone to scratching, much better/even heating, lighter weight, around the same price… Read Full Review
As rated by our community of reviewers
" I use the lids a lot when cooking these get way to hot to handle wi... " Read More
" Purchased the chefs set in 2006, finish started pitting within 6 mo... " Read More
Written by Tinatobin
" I bought these pans from a man which rung on my home and the price ... " Read More
" Prfessional cookware company " Read More
" Worst pans ever terrible product and customer care quality " Read More
Written by Michael1963