
| Customer Service | 4.7/10 |
|---|---|
| Accommodation | 5.7/10 |
| Food | 2/10 |
| Resort | 3.7/10 |
| Location | 5/10 |
| Value for Money | 3/10 |
| Reviewer Rating | 4.3/10 |
| Overall Rating | 4.7/10 |
Full review by
Guest.
on 15th Jul 2008
![]()
![]()
User Rating : 6
Respect : 0
I was lucky enough to be staying in the newer more modern part of the accommodation, it appears this was far superior to the other block. The maid service was very frequent and they changed the beds and towels every two days, which was most welcome. Valana is situated just on the periphery of the tourist area which meant it was peaceful at night. The pool was large and relatively clean, with adequate sunbeds etc. A family run apartment block, not a hotel as stated. Good enough location and the family were friendly on the whole. My apartment was large and well maintained although the other older block was somewhat poorer in comparison. The pool side was in need of maintenance as the concrete slabs were in poor condition in places. Bar and menu prices were very expensive. Pool area was often very busy with locals which in combination with extremely loud music drove away the paying guests. It was clear the Valana appears to welcome the passing trade of locals, over paying guests. Poor customer service at times, staff failed to respond to complaints about excessive loud music on several occasions.
Guest's review and ratings | 192 words
Review by
vassel
on 5th Aug 2005
![]()
![]()
User Rating : 1
Respect : 0
We stayed at the Valana Hotel in Limassol. The maid service was very limited, and the bed sheets were not changed very often. The sun loungers and umbrellas were also limited. There were approximately 8 umbrellas for the whole of the hotel! The entertainment was non existent, and the pool was used by the locals on a daily basis, who consumed their own food and drink, despite notices clearly stating only food and drink to be purchased from the hotel.
vassel's full review | 104 words
Review by
tegmim![]()
on 7th May 2005
![]()
![]()
User Rating : 6
Respect : +1
A pleasant place off-season that I suspect becomes overwhelmed with tourists during summer/autumn; Valana Hotel is set two blocks back from the main tourist drag. This makes is quieter but still in reach of bars, pubs, fast food, discos, souvenir shops, etc. The pool is lovely, but gets busy as the only beaches within walking distance are stony and not good for swimming. The food is cheap, but no vegetarian options and reminded me of Blackpool as it is primarily aimed at people in their 50s (pra ...
tegmim's full review | 174 words
