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Average Ratings
Signal Coverage8.5/10
Customer Service7.5/10 Based on 14 ratings
Value for Money8.6/10
Reviewer Rating7.4/10
Overall Rating7/10 Based on 41 ratings
74% Recommended25 out of 34 Reviews
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34 Review Centre Tesco Mobile Reviews

  • Full review by
    pkg01
    on 8th Aug 2008


    User Rating : 0
    Respect : 0

    Bad Points: Sent me out recalled goods as new.

    General comments: I went for one of their 18 month contracts with a free 32" tv. After jumping through some hoops to get a tv, I found it to be faulty and actually a recalled model. They have since sent another, which is missing instructions and remote. To send out returned tvs as new is despicable.
    pkg01's review and ratings
    | 59 words

  • Review by
    IdeGooij
    on 8th Aug 2008


    User Rating : 9
    Respect : 0

    Swapping from Orange contract to Tesco Mobile payg has been a very positive experience. I even bought a second phone on the Tesco Mobile network for my boyfriend because I knew it was good value for money!
    IdeGooij's full review
    | 147 words

  • Review by
    REDIANART
    on 20th Jul 2008


    User Rating : 10
    Respect : 0

    Tesco Mobile are very good, you get 150 min a month for £15 plus to get to keep your £15 credit, left Virgin contract for Tesco.
    REDIANART's full review
    | 28 words

  • Review by
    musicsite8 Rank: Corporal
    on 6th Jul 2008


    User Rating : 10
    Respect : 0

    I like Tesco mobile it is easy to make a call and talk to someone in their team.
    musicsite8's full review
    | 26 words

  • Review by
    Hugh Jardon
    on 3rd Jun 2008


    User Rating : 2
    Respect : 0

    Tesco now prefix outgoing calls to favourite numbers with "Calls to your three favourite numbers are now half price!". They describe this mindless repetitive torture as a "Voice whisper" and refuse point blank to stop doing it, claiming "Our marketing team recently performed a survey which resulted in them thinking that all our customers would appreciate this new service; recent feedback however has told us otherwise since a minority of our customer base have expressed their disappointment with ...
    Hugh Jardon's full review
    | 100 words

  • Review by
    Guest.
    on 31st May 2008


    User Rating : 10
    Respect : 0

    I ditched orange for Tesco Mobile about a year ago. Tesco Mobile offers the best value out there for any network and international calls. I recommend them.
    Guest.'s full review
    | 39 words

  • Review by
    mrsmousemat Rank: Corporal
    on 11th Apr 2008


    User Rating : 5
    Respect : 0

    Tesco Mobile.....There is a problem with my credit card payments on line. If I use the back browser, your payment is taken twice, even though you have been receipted for your first payment and presumed that, once receipted, it is the end of the process. The people I spoke to, in the main, tried to help. With Tesco, I found that the higher you go - the ruder they were - which is unusual as normally it is the employees who do not have any power to do things who get cross. But, they do not h ...
    mrsmousemat's full review
    | 187 words

  • Review by
    Guest.
    on 10th Apr 2008


    User Rating : 0
    Respect : 0

    Tesco Mobile seemed a good option - if you are prepared to have your sim card controlled by Tesco. I tried to set up a pay as you go sim for my elderly parents so I wanted to store their numbers on the sim card as I wanted them to be displayed so my parents had the minimum hassle. Tesco said sorry but you cant have the sim card enabled to record your numbers as you want to have them displayed you must have them shown how Tesco wants them stored. Sorry but no so I'm leaving Tesco Mobile. ...
    Guest.'s full review
    | 112 words

  • Review by
    Guest.
    on 15th Feb 2008


    User Rating : 8
    Respect : 0

    I have been using Tesco prepaid card for over 4 months. Not found any issue so far. I contacted customer service to get some info and it was a quick and to the point experience. Not bad at all.
    Guest.'s full review
    | 48 words

  • Review by
    Guest.
    on 21st Jan 2008


    User Rating : 9
    Respect : 0

    I liked the way I got half price calls and texts if I topped up £15 a month. Signal was good. Generally I liked it, but I want to see if I can get an even better deal...
    Guest.'s full review
    | 45 words

  • Review by
    Guest.
    on 15th Jan 2008


    User Rating : 8
    Respect : 0

    Great customer service and simple to deal with. After the usual bad experiences with 3 and O2 I have been surprised at how good Tesco have been.
    Guest.'s full review
    | 29 words

  • Review by
    Sparty
    on 11th Oct 2007


    User Rating : 10
    Respect : 0

    Simple basic call charges on whatever tariff you choose. I was a staff member when I switched to Tesco Mobile but after I left the company I couldn't find anything easier to keep track of the pennies and with such great coverage, been round most of the country and have used most of the other service providers. All in all I've never had any problems.
    Sparty's full review
    | 75 words

  • Review by
    dramafreak
    on 31st Aug 2007


    User Rating : 9
    Respect : 0

    For a light user like me who only wants basic telephone functions, this is an ideal choice if you top-up at least £15 a month, because then calls to all UK landline and mobile numbers are 10p/min at all times and texts 5p. Inclusive minutes or texts with contract deals with other providers may be cheaper but only if you use them all every month - and with most other providers you can't carry over any unused minutes or texts to subsequent months, whereas with Tesco you carry over all the cr ...
    dramafreak's full review
    | 174 words

  • Review by
    guykerr Rank: Sergeant
    on 6th Jul 2007


    User Rating : 9
    Respect : 0

    Following the demise of Easymobile, I switched over to Tesco Mobile. The process was painless and my number was transferred over very quickly. Tesco Mobile offers virtually the same excellent value for money and service as Easymobile did and the only thing I really miss is the auto top up when a given balance is reached as offered by Easymobile. All in all though, a great value provider!
    guykerr's full review
    | 97 words

  • Review by
    dcoxparkend
    on 27th Apr 2007


    User Rating : 9
    Respect : +1

    Very pleased to be their customer at Tesco Mobile, better service than I ever recieved from Vodaphone or Orange in the past
    dcoxparkend's full review
    | 27 words

  • Review by
    rummanali
    on 2nd Apr 2007


    User Rating : 9
    Respect : +1

    This is the best network ever!!!! I have had several phones, which were on 02, 3, Orange and Vodafone, and now I have a phone on Tesco Mobile this is the best! I am on th Standard Tariff, and I love it!!! I only call to my house and text a few friends and I can talk and text to them for 10p a minute call and 5p a text (that's because they are my 3 favorite numbers and you get half price calls and texts to your 3 favorite numbers). This network is a great value for money - when you buy the actual ...
    rummanali's full review
    | 232 words

  • Review by
    nicholasdavidbrown Rank: Lance Corporal
    on 10th Mar 2007


    User Rating : 10
    Respect : +1

    This is the best network I have ever been with. The calls and texts are very very good value, I am on the extra tariff and only pay 10ppm and 5p per message!!. The network coverage is a lot better than many networks and is strong indoors!. I used to be on orange which was BAD!!!!!!!!!!!!!!!!! the service on orange was terrible and the network coverage, had to hang out of windows to get it. MOVE TO TESCO, YOU WILL LOVE IT
    nicholasdavidbrown's full review
    | 94 words

  • Review by
    catherio
    on 1st Mar 2007


    User Rating : 1
    Respect : +1

    The service and customer service were excellent, as was the value for money. However, I didn't pay for my mobile and for my prepay calls to have my phone commandeered by Tesco marketing. This was a major downside and the reason I ultimately left the service.
    catherio's full review
    | 162 words

  • Review by
    AngryShopper Rank: Lieutenant
    on 7th Feb 2007


    User Rating : 8
    Respect : +1

    I gave up with Orange and reviewed the mobile service providers. I chose Tesco as it seemed to have good network coverage and an easy to understand set of tariffs (pay as you go). I joined the network upon buying a Sony Ericcson K750i phone. I purchased the phone from the local Tesco site without any problem. The phone was activated and the network started working after I made one paid for phone call. No problems. I contacted Tesco about transferring my old Orange mobile phone number. I was a ...
    AngryShopper's full review
    | 211 words | 1 comment added.

  • Review by
    widge34 Rank: Lance Corporal
    on 11th Jan 2007


    User Rating : 10
    Respect : 0

    Tesco mobile runs off the O2 masts, so I get excellent reception where I live, which is Monmouth, South Wales. The Tarrifs are simple to understand and the tarrif rates are good. Customer Service is great. I can ring through and after choosing the correct options I am immediatley put through to a customer advisor, who are extremly helpful.They are also based in this Country so I can understand what they are saying. I was with Orange before and I have to say that the customer service was awful ...
    widge34's full review
    | 126 words


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