tesco mobile reviews | Watch This Item.

Average Ratings
Signal Coverage8/10 Based on 43 ratings
Customer Service6.9/10 Based on 24 ratings
Value for Money7.7/10
Reviewer Rating6.8/10
Overall Rating6.5/10 Based on 54 ratings
63% Recommended29 out of 46 Reviews
Rate this item

46 Review Centre Tesco Mobile Reviews

  • Full review by
    Guest.
    on 25th Jun 2009


    User Rating : 8
    Respect : 0

    Good Points: Fantastic netwrok, good prices.

    Bad Points: Limited number of models of any pone

    General comments: I have been very happy with my mobile on tesco mobile network, however, I am very dissappointed with the limited number of up-to-date mobile phones the stores have on offer.
    Guest's review and ratings     | 41 words

  • Review by
    aztecjames
    on 7th Jun 2009


    User Rating : 9
    Respect : 0

    changed to tesco mobile as 3 changed service providors and lost good cover in my area ,"the best thing that could of happend for me"
    aztecjames's full review     | 46 words

  • Review by
    Dja357 Rank: Lance Corporal
    on 28th May 2009


    User Rating : 9
    Respect : 0

    Tesco Mobile gives a cheap PAYG service, just cheap and easy!
    Dja357's full review     | 14 words

  • Review by
    chuggy1 Rank: Lance Corporal
    on 12th May 2009


    User Rating : 9
    Respect : 0

    Well put it this way, i've been with Tesco Mobile for 5/6 years now and it continues to get better. They have now introduced a package on pay and go where they triple your credit if you top up monthly. I top up £15/month and in turn receive £30, this gives me £45 credit to use in 1 month! Brilliant idea. I have never had a problem with signal coverage and in the past 4years i have never had to contact customer service as I haven't encountered any network problems! You also ...
    chuggy1's full review     | 207 words

  • Review by
    chris porter
    on 10th Apr 2009


    User Rating : 1
    Respect : 0

    Front line Staff are friendly and helpful. Fine when you have straight forward queries. However, I have had a problem where Tesco Mobile network blocked my phone (a pay as you go with £13) on it. Spent SIX days of constant phoning and were promised calls back from Managers, but they never happened. I had one call back on the evening of the sixth day and my phone was put back within a minute or so. (was told to wait 1 hr). So far have not received a straight answer from this mobile ...
    chris porter's full review     | 100 words

  • Review by
    bjess
    on 11th Feb 2009


    User Rating : 10
    Respect : 0

    The value for money is great. I used to top up £15 pounds per month to get 500 free texts where as now, tesco triples the amount that i top up so i end up with £45. I also have my five favourite numbers which means that texts and calls go down to 5p and 10p each which is very good in my opinion. The bad points about tesco mobile is that you can't top up less than £10 and you can't get top-up vouchers for tesco. I really like tesco mobile and hope to stay with it for a long t ...
    bjess's full review     | 101 words

  • Review by
    CooJordan123
    on 27th Dec 2008


    User Rating : 10
    Respect : 0

    Good Coverage (using 02's signal)!Very Good valueCheapGood Costumer Support. Would recommend to most people, cheap calls and texts and usually good call quality.
    CooJordan123's full review     | 26 words

  • Review by
    Guest.
    on 29th Nov 2008


    User Rating : 1
    Respect : 0

    I will be asking for my PAC code very soon. I really cannot recommend this service.
    Guest's full review     | 50 words

  • Review by
    Guest.
    on 8th Nov 2008


    User Rating : 0
    Respect : 0

    Since December, 2007 I have tried to maintain a direct debit account with Tesco mobile. Since June of this year for no apparent reason, the direct debits were stopped by tesco. On each occasion they blamed me for cancelling the direct debit. Each month, we phoned the customer services to try and resolve the situation and each time, we were assured that it had been sorted out. Every month since, we have had to go through the same process again and again. I WOULD NOT recommend Tesco Mobile. DO NOT ...
    Guest's full review     | 155 words

  • Review by
    Bev Bruce
    on 15th Oct 2008


    User Rating : 1
    Respect : -1

    I am so disappointed with the service that I have stopped using this phone.
    Bev Bruce's full review     | 58 words | 1 comment added.

  • Review by
    pattosan
    on 8th Sep 2008


    User Rating : 2
    Respect : 0

    I have used Tesco mobile for the last year or so but I will never use it again. Every day on 4 or 5 occasions I am unable to call, receive calls or text due to "no signal" I live in Liverpool and whether that matters or not I dont know. I have previously used VIRGIN & VODAFONE without these problems. I did e-mail Tesco Mobile some months ago about this problem but never did get a reply.
    pattosan's full review     | 89 words

  • Review by
    musicsite8 Rank: Sergeant
    on 2nd Sep 2008


    User Rating : 2
    Respect : 0

    Tesco mobile is on the o2 network in UK and free mins you need to top up by £15 per month if you want the extra minutes.
    musicsite8's full review     | 39 words

  • Review by
    pkg01
    on 8th Aug 2008


    User Rating : 0
    Respect : 0

    I went for one of their 18 month contracts with a free 32" tv. After jumping through some hoops to get a tv, I found it to be faulty and actually a recalled model. They have since sent another, which is missing instructions and remote. To send out returned tvs as new is despicable.
    pkg01's full review     | 59 words

  • Review by
    IdeGooij
    on 8th Aug 2008


    User Rating : 9
    Respect : 0

    Swapping from Orange contract to Tesco Mobile payg has been a very positive experience. I even bought a second phone on the Tesco Mobile network for my boyfriend because I knew it was good value for money!
    IdeGooij's full review     | 147 words

  • Review by
    REDIANART Rank: Corporal
    on 20th Jul 2008


    User Rating : 10
    Respect : +1

    Tesco Mobile are very good, you get 150 min a month for £15 plus to get to keep your £15 credit, left Virgin contract for Tesco.
    REDIANART's full review     | 28 words

  • Review by
    musicsite8 Rank: Sergeant
    on 6th Jul 2008


    User Rating : 10
    Respect : 0

    I like Tesco mobile it is easy to make a call and talk to someone in their team.
    musicsite8's full review     | 26 words

  • Review by
    Hugh Jardon
    on 3rd Jun 2008


    User Rating : 2
    Respect : 0

    Tesco now prefix outgoing calls to favourite numbers with "Calls to your three favourite numbers are now half price!". They describe this mindless repetitive torture as a "Voice whisper" and refuse point blank to stop doing it, claiming "Our marketing team recently performed a survey which resulted in them thinking that all our customers would appreciate this new service; recent feedback however has told us otherwise since a minority of our customer base have expressed their disappointment with ...
    Hugh Jardon's full review     | 100 words

  • Review by
    Guest.
    on 31st May 2008


    User Rating : 10
    Respect : 0

    I ditched orange for Tesco Mobile about a year ago. Tesco Mobile offers the best value out there for any network and international calls. I recommend them.
    Guest's full review     | 39 words

  • Review by
    mrsmousemat Rank: Corporal
    on 11th Apr 2008


    User Rating : 5
    Respect : 0

    Tesco Mobile.....There is a problem with my credit card payments on line. If I use the back browser, your payment is taken twice, even though you have been receipted for your first payment and presumed that, once receipted, it is the end of the process. The people I spoke to, in the main, tried to help. With Tesco, I found that the higher you go - the ruder they were - which is unusual as normally it is the employees who do not have any power to do things who get cross. But, they do not h ...
    mrsmousemat's full review     | 187 words

  • Review by
    Guest.
    on 10th Apr 2008


    User Rating : 0
    Respect : 0

    Tesco Mobile seemed a good option - if you are prepared to have your sim card controlled by Tesco. I tried to set up a pay as you go sim for my elderly parents so I wanted to store their numbers on the sim card as I wanted them to be displayed so my parents had the minimum hassle. Tesco said sorry but you cant have the sim card enabled to record your numbers as you want to have them displayed you must have them shown how Tesco wants them stored. Sorry but no so I'm leaving Tesco Mobile. ...
    Guest's full review     | 112 words


Tesco Mobile Web Sites