Tesco Mobile Reviews

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Tesco Mobile go to www.tesco.com
3.2 stars
Average rating for this product is: 3.2 out of 5

From 8 ratings and 53 reviews

Thumb up 62% of users recommend this product

Best Price: £FREE !

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Average Ratings for Tesco Mobile

  • Signal Coverage4 stars
  • Customer Service3.2 stars
  • Value for Money3.8 stars
  • Reviewer Ratings3.3 stars
  • Overall Rating3.2 stars

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53 Reviews For Tesco Mobile

  • Guest 9th Nov 2009

    Reviewer rating: 3 stars


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    i bought my phone yesterday and it says it comes with £20 free credit does anybody know how i get this credit i still cant work it out?

  • Guest 3rd Nov 2009

    Reviewer rating: 1 stars


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    I bought a Sony Ericsson W205 from a Tesco store. The friendly shop assistant told me "everything from Sony with a "W" is from their Walkman range and the phone will be designed for people who like music."

    I decided on the Tesco mobile network as I figured it would be more competitive and understood it is effectively leased from O2 so offers the same coverage.

    I unpack the phone at home. The £20 free credit was hard to register, the reception was patchy in the village where I live (but ...

  • Guest 23rd Sep 2009

    Reviewer rating: 3 stars


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    tesco mobile offer good contracts and pay as you go deals but are a huge rip of for Internet usage and there customer service open rubbish hours are rubbish closing 9 during the week and 8 on saturday 6 on Sunday.

  • Steve1974 Rank: Lance Corporal 20th Sep 2009

    Reviewer rating: 5 stars


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    I have recently changed from Tesco mobile to Virgin, mistake! The price plan on virgin is cheaper but you get loads of signal loss or no signal. Tesco (piggy backs O2) has the best network I have ever used (and I have used a few!). Putting it simple when my contract runs out with Virgin I will be returning to Tesco mobile. Defo 5 star!

  • jay93 Rank: Lance Corporal 28th Aug 2009

    Reviewer rating: 5 stars


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    joined the tesco network in ireland and its great a call to other tesco phones only cost 20c for the whole call no matter how long you stay on it!!coverage is great as its on the o2 network internet charges are a bit dear tho but overall very good for an emerging network!!

  • Guest 16th Aug 2009

    Reviewer rating: 1 stars


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    Simply awful. I've had phones on numerous networks over the years so understand the standard they should be, Tesco fails quite spectacularly. Text messages have about a 25% success rate, yet they charge whether they work or fail. I rang customer services about this and they "informed" me that it is not their fault, must be the other network. Sounds possible, except I've had messages fail to all the leading networks time after time. The problem is with Tesco. I've spent my last £5 of ...

  • Guest 20th Jul 2009

    Reviewer rating: 1 stars


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    Tesco Mobile has good customer service and signal but very very very expensive for surfing the internet.

  • Guest 25th Jun 2009

    Reviewer rating: 4 stars


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    I have been very happy with my mobile on tesco mobile network, however, I am very dissappointed with the limited number of up-to-date mobile phones the stores have on offer.

  • aztecjames 7th Jun 2009

    Reviewer rating: 4.5 stars


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    changed to tesco mobile as 3 changed service providors and lost good cover in my area ,"the best thing that could of happend for me"

  • Dja357 Rank: Lance Corporal 28th May 2009

    Reviewer rating: 4.5 stars


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    Tesco Mobile gives a cheap PAYG service, just cheap and easy!

  • chuggy1 Rank: Lance Corporal 12th May 2009

    Reviewer rating: 4.5 stars


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    Well put it this way, i've been with Tesco Mobile for 5/6 years now and it continues to get better. They have now introduced a package on pay and go where they triple your credit if you top up monthly. I top up £15/month and in turn receive £30, this gives me £45 credit to use in 1 month! Brilliant idea.

    I have never had a problem with signal coverage and in the past 4years i have never had to contact customer service as I haven't encountered any network problems!

    You also ...

  • chris porter 10th Apr 2009

    Reviewer rating: 0.5 stars


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    Front line Staff are friendly and helpful. Fine when you have straight forward queries.

    However, I have had a problem where Tesco Mobile network blocked my phone (a pay as you go with £13) on it. Spent SIX days of constant phoning and were promised calls back from Managers, but they never happened. I had one call back on the evening of the sixth day and my phone was put back within a minute or so. (was told to wait 1 hr). So far have not received a straight answer from this mobile ...

  • bjess 11th Feb 2009

    Reviewer rating: 5 stars


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    The value for money is great. I used to top up £15 pounds per month to get 500 free texts where as now, tesco triples the amount that i top up so i end up with £45. I also have my five favourite numbers which means that texts and calls go down to 5p and 10p each which is very good in my opinion. The bad points about tesco mobile is that you can't top up less than £10 and you can't get top-up vouchers for tesco. I really like tesco mobile and hope to stay with it for a long t ...

  • CooJordan123 27th Dec 2008

    Reviewer rating: 5 stars


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    Good Coverage (using 02's signal)!Very Good valueCheapGood Costumer Support.
    Would recommend to most people, cheap calls and texts and usually good call quality.

  • Guest 29th Nov 2008

    Reviewer rating: 0.5 stars


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    I will be asking for my PAC code very soon. I really cannot recommend this service.

  • Guest 8th Nov 2008

    Reviewer rating: 0 stars


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    Since December, 2007 I have tried to maintain a direct debit account with Tesco mobile. Since June of this year for no apparent reason, the direct debits were stopped by tesco. On each occasion they blamed me for cancelling the direct debit. Each month, we phoned the customer services to try and resolve the situation and each time, we were assured that it had been sorted out. Every month since, we have had to go through the same process again and again. I WOULD NOT recommend Tesco Mobile. DO NOT ...

  • Bev Bruce 15th Oct 2008

    Reviewer rating: 0.5 stars


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    I am so disappointed with the service that I have stopped using this phone.

  • pattosan 8th Sep 2008

    Reviewer rating: 1 stars


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    I have used Tesco mobile for the last year or so but I will never use it again. Every day on 4 or 5 occasions I am unable to call, receive calls or text due to "no signal" I live in Liverpool and whether that matters or not I dont know. I have previously used VIRGIN & VODAFONE without these problems. I did e-mail Tesco Mobile some months ago about this problem but never did get a reply.

  • musicsite8 Rank: Sergeant 2nd Sep 2008

    Reviewer rating: 1 stars


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    Tesco mobile is on the o2 network in UK and free mins you need to top up by £15 per month if you want the extra minutes.

  • pkg01 8th Aug 2008

    Reviewer rating: 0 stars


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    I went for one of their 18 month contracts with a free 32" tv. After jumping through some hoops to get a tv, I found it to be faulty and actually a recalled model. They have since sent another, which is missing instructions and remote. To send out returned tvs as new is despicable.