U.S. Bank (U.S. Bancorp) Reviews

“I think the US Bank should modify its overdraft...”

Written on: 22/12/2007 by EUGENIA PAULUS (1 review written)

I think the US Bank should modify its overdraft charges if they want to have customers. I have just closed my account with them. The overdraft fees was three times the actual overdraft amount since they charge you $7.00 a day. TCF Bank does not charge you like US bank-they do have an overdraft fee but I do not think it is charged on a daily basis. Choose some other bank-do not pay the overdraft charges that US bank uses to make its money!
Also, be careful of the products that you use from US... (read more)

“My branch bank has been great to me. Very helpful....

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Written on: 09/12/2007

My branch bank has been great to me. Very helpful.

Customer service is great. It happened to me by mistake that I was few dollars in negative and US bank charged me for that, of course.

It was my mistake,but I was surprised when my branch called me and offered me help explaining that system might be just machine, but they are humans and they are willing to help. They cleared my negative after I've explained how it happen and they assured to me that I can always come and talk to them if...

“LOOK ELSEWHERE!”

Written on: 13/11/2007 by LondonEdward (1 review written)

LOOK ELSEWHERE! (read more)

“I would never ever recommend this bank to anyone. ...”

Written on: 19/07/2007 by rdpatter5 (1 review written)

I would never ever recommend this bank to anyone. There customer service is okay, but their turn over rate for branch employees is extreamly high. Not to mention half of the time they can't explain why or what you are being charged. My suggestion to anyone who has an account with them is print your online view every day, so when they go changing things around you can prove them wrong. They are constantly waiting for any problem with your account to start charging overdraft fees, and... (read more)

“Yes, U.S. Bank charges large overdraft fees, but I...”

Written on: 14/05/2007 by jgkuester (1 review written)

Yes, U.S. Bank charges large overdraft fees, but I have overdraft protection, which did not cost me anything. The employees at the branches are always friendly, and after shopping a number of banks for my home equity line, u.s. Bank was the best. Other banks charged origination fees, or closing costs, or an annual fee. U.S. Bank had the lowest rate and no costs. (read more)

“I have had a bad experience like other guys. I made 1...”

Written on: 21/04/2007 by review07 (1 review written)

I have had a bad experience like other guys. I made 1 overdraft, but I was charged a fee 2 times. I had to email for the explanation. They said "sorry for the confusion" and told me that I was charged the 2nd time because some gas stations run $1.00 for credit authorization. What the heck? I don't drive! I don't care whatever it is, because I did not make that transaction. It took days for U.S. Bank to reply to my email. Guess what? They charged me $7.00 each day, for the negative balance... (read more)

“Despite the poor reviews of U.S. Bank (U.S. Bancorp)...”

Written on: 10/04/2007 by atdawson76

Despite the poor reviews of U.S. Bank (U.S. Bancorp) on this site, I have had only positive experiences. But then again, I don't overdraw my account. All banks will charge overdraft fees. This is not unique to US Bank. (read more)

“US Bank's customer service at both branch locations...”

Written on: 07/02/2006 by BigK (2 reviews written)

US Bank's customer service at both branch locations and the 24 hour call center has dropped a great deal since I became a customer 4 years ago. They take longer than most banks to free up funds from checks and deposits which, if you are a dynamic banker or have a business, can quickly place your account in overdraft even with funds deposited. They are always very quick in taking fees to even the minor problem. Stay away from US Bank and the bogus Five Star service. Even employees don't keep... (read more)

“The U.S Bank has a great nack of charging you...”

Written on: 21/03/2005 by banker (1 review written)

The U.S Bank has a great nack of charging you overdraft on pending payments. Say you use your Check Visa Card at a hotel and they run your card for 100.00 for room insurance. Now this charge is never going to go through unless you damamge the room but US Bank will show it as a pending withdrawal and this pending withdrawal effects your available balance which is the balance they go off of for NSF. So now you have 100.00 being taken out of your balance that means if you use your card later... (read more)

“The U.S. Bank are unwilling to close a loan after the...”

Written on: 23/07/2004 by draakon

The U.S. Bank are unwilling to close a loan after the loan was paid off and the required fees where paid. Four attemps later they are still refussing to close the account and continue to charge fees on a personal loan with a $0 balance. (read more)

“U.S. Bank ”

Written on: 08/07/2004 by treecastle (1 review written)

U.S. Bank
Example: Bank teller advised that deposited funds from a well-known investment company would be available the next morning. I informed rep that it was critical that I have the money or I would not make the deposit, I would cash it elsewhere. Funds were not released until a week later causing me extreme financial problems & additional expense. I called customer service many times. One rep told me that any outstanding checks would clear, although funds were on hold. Again, false... (read more)