34SP.com - www.34sp.com Reviews

★★★★★
4.7 / 5
13
94% of users recommend this
  • Value For Money

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★★★★★

“Really excellent technical support”

Written on: 09/02/2017 by MaggieDonovan (1 review written)

I moved my small business web hosting over to 34SP three months ago on the recommendation of a friend. There were a few teething problems on transfer (mainly due to previous set-up issues), so lots of additional contact with the 34SP team. I was assisted by a number of different people at different stages and every one was unfailingly knowledgeable, helpful and efficient – even following up to check on progress/success after they'd advised me on next steps. Occasional contacts since then have… Read Full Review

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★★★★★

“Excellent support”

Written on: 14/12/2016 by rebelina (1 review written)

I have been with 34sp for over 10 years, and their customer service and technical support have always been exceptionally good. I have just moved yet another client over to their servers following a terrible experience with another hosting provider. I recently moved lots of sites to the 34sp reseller service, and the tech support person assigned to the move was friendly, helpful, and kept in touch as he moved each site and tested it thoroughly. As you would expect with a server move there… Read Full Review

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★★★★★

“Excellent Support and Response Time”

Written on: 02/12/2016 by CameronHoffman (1 review written)

I have yet to experience a better technical support team. After a number of issues caused by myself and my lack of knowledge, the 34SP support team have always gone the extra mile to fix all issues and giving advice with an almost immediate response time. They had my site was up and running in just a few minutes after I had renamed a database directory! All this plus they are the most courteous and friendly team to talk to. They never made me feel like an idiot and always talked at a level I… Read Full Review

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★★★★★

“Arguably the best hosting in the UK”

Written on: 29/11/2016 by BrunoDiRossi (1 review written)

Very happy with hosting. I moved all my websites from US servers as they do have problems with co.uk domains. Great CS support, quick and friendly. I'm building another website and really appreciate a lot of help with WP set up in the background. Good value for money… Read Full Review

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★★★★★

“Couldn't pay me to host elsewhere ”

Written on: 26/11/2016 by Pattersonbu217 (1 review written)

I've been with these guys at 34sp a good few years now & have never had a poor experience, I've gone on to set up a second & third site of my own using their hosting + set up 4 other sites for others using them, you honestly couldn't pay me to move my hosting.... ok maybe for 6 figures! ;-)… Read Full Review

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★★★★★

“Couldn't pay me to host elsewhere ”

Written on: 23/11/2016 by Anna-lee (1 review written)

I've been with these guys at 34sp a good few years now & have never had a poor experience, I've gone on to set up a second & third site of my own using their hosting + set up 4 other sites for others using them, you honestly couldn't pay me to move my hosting.... ok maybe for 6 figures! ;-)… Read Full Review

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★★★★★

“Always there”

Written on: 19/11/2016 by Fitch392 (1 review written)

As an SEO company who manage a number of client sites we need to have zero downtime; of course this is not currently possible, so we need the next best thing. On the very few occasions where a site was unavailable 34sp.com were resolving the issue before we called in to see what the problem was. The support team members, are very customer focused and we always feel they are interested in helping. When a site is down the last thing you want is a grumpy techie, the 34sp.com team have a sense of… Read Full Review

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★★★★★

“"Is there a human in there?" Most definitely!”

Written on: 16/11/2016 by AislingNelson (1 review written)

I'm more than happy to leave a glowing review for 34SP. I've hosted a number of websites with you over the last ten years. Any time I reach out for help or advice, I get the sense that I am valued as a customer. That might seem odd to say but I find this a rarity in online business interactions. The staff are super friendly and respond quickly. In a recent communication, a member of staff followed up to make sure a problem was resolved. I train in the area of human business communication and… Read Full Review

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★★★★★

“Simply the best!”

Written on: 11/11/2016 by rabbieb01 (1 review written)

I have hosted my websites with 34SP.com for around 4 years now, in all that time i can honestly say the support and service has been fantastic, the guys are quick to respond and treat you brilliantly even when the website issue has been down to your own typo mistake! You can get cheaper if you look around but don't bother if you need a hosting company with excellent uptime and superb support that other hosting companies can't come close to matching. Well done guys Rabbieb… Read Full Review

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★★★★★

“They're the very best!”

Written on: 11/11/2016 by FionaMcCallion (1 review written)

I've been using 34sp for several years now after having been recommended by a contact. Although I like to think of myself as computer literate, there are times when what I *want* to do and what I am *capable* of doing have a large gap between them! The guys at 34sp are unfailingly patient, knowledgeable and, well, patient. Even at really busy times, particularly when I've done something particularly maddening, they generally get things sorted within a very short time. Over the years, my… Read Full Review

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★★★★★

“They've always provided me with excellent service”

Written on: 10/11/2016 by dacm (1 review written)

I've been with hosting websites with 34SP for over a decade. During that time I have used bother their shared hosting and VPS products and have always been very happy with the level of support they provide. In many cases I would say they have gone beyond the call of duty to help. Whilst their are probably cheaper providers out there I believe 34SP to offer excellent value for money and I always feel confident recommending them to others… Read Full Review

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★★★★★

“Excellent hosting supplier”

Written on: 09/11/2016 by johncrumpton (2 reviews written)

We've been using 34sp since 2014 and at one point went elsewhere due to poor site speed in Wordpress, only to find other hosting companies having similar problems but far worse support! We then returned to 34sp and have been really pleased with their helpfulness on support and willingness to move an issue up to a more experienced engineer to investigate. Their new Wordpress hosting package is very quick and I would recommend anyone to try this out… Read Full Review

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★★★★☆

“Support is very responsive”

Written on: 07/11/2016 by eglesb (1 review written)

Whenever I have a question or need support the response from 34sp is first class. Quick and helpful plus honest in describing what is and is not possible (for example when dealing with recent high volumes of spam emails). For the price I pay, I consider it excellent value for money… Read Full Review

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