34SP.com - www.34sp.com Reviews

37 Turner Street, Manchester, M4 1DW
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★★★★★
4.7 / 5
148
96% of users recommend this
  • Value For Money

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Website Hosting with Exceptional Service and Support
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Latest Reviews

★★★★★

“Best Support in the Business”

Written on: 26/08/2015 by Whitelb220 (1 review written)

Great to work with. Knowledgeable. Helpful… Read Full Review

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★★★★★

“On The Ball”

Written on: 18/08/2015 by PHCMag (1 review written)

Been a customer of 34sp for about nine years (I think) and have to say they know a thing or two about customer service. Even better, they a'int too shabby at sorting out your IT gremlins either. This really comes in handy if you know as little as me. Have truly never had a bad service from them yet. That review has got to be worth a couple of months free hasn't it? (laughs)… Read Full Review

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★★★★☆

“Prompt, helpful and friendly”

Written on: 14/08/2015 by FitzyMax (1 review written)

Although I have only had limited contact with this company they have been able to answer my queries promptly and efficiently. They got back to me within hours of my message and followed up with the information I needed… Read Full Review

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★★★★★

“A friendly and reliable web hosting company”

Written on: 12/08/2015 by rgant (1 review written)

I have used 34sp for many years now for hosting various websites from straightforward html sites to sites using Drupal and WordPress. I have always found their service to be extremely good. They respond very quickly to email support tickets, even 'out of hours' such as on a weekend. And if it is something that I find complex to put in an email then their telephone service is always excellent. Their staff are friendly and knowledgeable and they will work with a task until they are satisfied… Read Full Review

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★★★★★

“34SP.com The best support you can ask for”

Written on: 08/08/2015 by Webteq (2 reviews written)

I have been with 34sp.com for not far off of 10 years now. Heard from them as a recommendation from a colleague as I was looking to move from a Windows IIS environment to a Linux system, projects I had in mind required the use of PHP and MySQL. I have never looked back. The quality of service and support at 34sp is so good that I have now moved all of my Domains to them and all new Domains are purchased through them. In my opinion they are second to none and I coul dnot recommend them more… Read Full Review

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★★★★★

“Very Fast Connections and Great Support”

Written on: 13/07/2015 by kevin2015 (1 review written)

I have been a customer of 34sp.com for 6 years and would be sticking with them but for the fact that I now need to merge some other sites of mine. This would force me to go for a professional hosting account, which is beyond my current budget. I have been reluctant to make this switch, as 34sp's support has always been excellent on the few occasions I have encountered technical difficulties, and their internet connections speeds are among the fastest I have seen - faster than my new ISP (who… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 12/06/2015 by subxero (1 review written)

Just wanted to say a big thank you to the team at 34sp.com for their great and friendly service, with a particular big thank you to Fazz (Lee) for his in-depth knowledge and his time to get us up and running. Wouldn't hesitate to use these guys again as you can't beat their level of personal service :)… Read Full Review

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★★★★★

“"Spam" - email upgrade to a new server ”

Written on: 05/06/2015 by SPLBlackingLtd (1 review written)

Due to loads of spam - 34sp.com helped me migrate my email accounts to there new mail system which has an improved spam filtering system. I had some teething problems my end,and the staff were very supportive. I was quite happy for them to just switch me over. But if that would have been the case,i'd have lost some very important emails.They made me aware what was still active and what wasn't.They were very patient. All switched over now and the spam has declined,and is being moved to the… Read Full Review

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★★★★★

“Always happy with 34sp.com”

Written on: 02/06/2015 by moorishd (1 review written)

I've been using 34sp.com for a good many years now, and have already recommended them to many of my clients. I've always found their level of service to be top-notch - often going beyond what I would consider to be their obligations. Always friendly and courteous, it's also incredibly important to me that I can ALWAYS understand what their support staff are actually saying because they are all native English speakers. And they never seem to get exasperated with me when I'm being 'dumb' ;-)… Read Full Review

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★★☆☆☆

“Went hugely downhill”

Written on: 13/05/2015

I had a reseller account with 34SP since around 2010 and in the early days the service was excellent. In the last couple of years though the service went hugely downhill with them removing key services from the reseller package with no mention they would be removed and no chance of having them reinstated or receiving and compensation or discount. Throughout the discussions about the removal of the services the attitude I received was extremely dismissive and that they really couldn't care less… Read Full Review

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★★★★★

“Always helpful when needed.”

Written on: 03/05/2015 by 16Ramsey (1 review written)

I have tried a few hosting company's in the past but I have to say 34sp have been the best. Once I made a mess of my site changing it's files and 34sp had it up and running within 4hrs. I have recently had an issue changing a domain over to a new site and once again 34sp went the extra mile to get me up and running. If you want a reliable hosting company with great customer service look no further then 34sp. M Turton Cosmic Colours Ltd… Read Full Review

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★★★★★

“IT whizz saved the day”

Written on: 14/04/2015 by dinofun.co.uk (1 review written)

Well done 34SP.com I am learning how to develop a web page. I started with the domain name, then hosting it and have been working on video and photo links. I was experiencing difficulty with this. 34SP responded quickly to my request for help. The IT whizz who helped me found rapid solutions. In addition to this, he provided some useful tutorial links that showed he cared about the customer and was prepared to go above and beyond to help them. It is good to know that I am with a company… Read Full Review

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★★★★★

“Best customer service - bar none!”

Written on: 28/03/2015 by simon_y (1 review written)

I have hosted web sites with 34sp for the last 14 years, shortly after they started, and wouldn't go anywhere else. In the early days the customer service was very quick, efficient and personal, and I really thought that it would not be possible for them to maintain this level of support as they grew - but they have! The whole team are very knowledgeable and are always prepared to 'go the extra mile' to help out. Whatever the level of your expertise, that's the level that any help will be… Read Full Review

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★★★★★

“fantastic hosting provider”

Written on: 11/03/2015 by Jaylin343 (1 review written)

I've have been a loyal customer of 34sp for many many years. Their sales/customer/tech support are incredible and seems to keep getting better. Highly recommended… Read Full Review

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★★★★★

“Fantastic service and great value”

Written on: 27/02/2015 by basicdave (1 review written)

Never had a problem with the service. Any questions regarding set-up or configuration are responded to quickly and professionally and dealt with just as fast. The service is extensive, well maintained and very reliable, which given the low cost, combined with the speedy & knowledgeable customer support equates to fantastic value for money in my eyes. I have no hesitation recommending 34sp to clients and friends and have done so on many occasions… Read Full Review

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★★★★★

“Great ISP”

Written on: 26/02/2015 by GerardoCarson (1 review written)

Been with 34SP for a coupe of years now and very impresed with the level of customer support offered. We are a tennis club and not very familiar with Internet technology, but, 34SP have always been responsive to questions and cries for help. 100% recommended… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 07/02/2015 by 1960MacPherson (1 review written)

Recently I had a problem with an e-mail account of mine being hacked... the guys at 34SP where very helpful and speedy in resolving the problem in full. To be fair I very rarely have any problems with 34SP, but on the rare occasion when I've needed some help or advice I have always been very happy with the support offered :-)… Read Full Review

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★★★★★

“You speak to a proper, knowledgeable human on the phone..!”

Written on: 28/01/2015 by Englebart (1 review written)

I asked a web developer friend if he could recommend a web host, and he said immediately "34SP". Google is not a great source of information when it comes to hosting, because so many "reviews" are false or misleading; an unflinching recommendation is best because if it goes badly, I can march into the office and give my friend a good old-fashioned rollicking. Anyway, I signed up and got the service I hoped for, but this is not what sets them apart. It's when things go wrong that they shine. You… Read Full Review

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★★★★☆

“34SP will manage your web site hosting”

Written on: 20/01/2015 by 155Napier (1 review written)

I've been using 34SP for 11 years. During this time I have tried other hosting companies to see how they compare,, but only 34SP has stood the test of time. Their big strength is the tech support, whether by email or phone. The response is usually within a couple of hours and no matter how simple or difficult the problem. there's always a courteous and swift response. For web hosting they have a wide choice of plans at honest prices. They are not the cheapest, but when you provide service… Read Full Review

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★★★★★

“Support”

Written on: 18/01/2015 by Salisbury189 (1 review written)

My site had been hacked without my knowledge, an engineer contacted me explaining the cause of the hack, how they had dealt with it and explained procedures to put in place moving forwards to stop this happening in the future. I was very impressed with the way support dealt with this, it made me feel that my site was in safe hands… Read Full Review

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