34SP.com - www.34sp.com Reviews

★★★★★
4.7 / 5
168
93% of users recommend this
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Latest Reviews

★★★☆☆

“Excellent support, uptime less so”

Written on: 26/04/2016 by Conrad155 (1 review written)

I have been with 34SP for many years, almost since the beginning. I have only a simple website with mostly static content, therefore I have always stuck to their most budget-friendly hosting plans, currently Professional hosting. This all went very fine until about a year ago, when I started noticing obvious periods of downtime. Since then I have been running a basic monitoring tool that produces a rough sampling of uptime, and the results have not been encouraging. Actually the only reason… Read Full Review

Stuart-34Sp's Comment

Written on: 27/04/2016

Hi, sorry to hear about your less than great experience. Please drop an email to our support team marked FAO Stuart (me) so I can review this for you. Your experience of our service sounds like something is amiss.

The load (contention) on our shared systems is actually going down, rather than up - and is now the lowest it has been in the better part of a decade. Indeed, most of our professional servers run far ahead of our internal 99.5% uptime target; of course there are some that might miss this from time to time, but we correct any broad issues quite quickly. Also, our reseller solution is containerized, not shared, so again, there does sound to be a communication issue here.

If you can drop the email into us as I mentioned, I am sure I can ensure your issues are addressed.

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★★★★★

“Easy to use and Great Service”

Written on: 15/04/2016 by scabbyhorse (1 review written)

Have been with 34SP.com for several years. I have always found it hard to change hosting providers because they make setting up and running a site so easy. The day you have a problem, their expertise springs into action and whatever the cause or software, they have a fix and will apply it for you. This is a good service - especially if like me you tend to want your website to work non-stop for several years with minimal intervention. Guaranteed you will have forgotten what it was you set up… Read Full Review

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★★★★★

“Five star support”

Written on: 15/04/2016 by TerryGS (3 reviews written)

Great technical support is what we come to expect from 34SP.COM but what I received this week was great technical support PLUS! No only did the person I dealt with get to the bottom of a complicated security issue - he even made changes to my files to ensure my site up and running correctly. I have been with 34SP for over ten years and have always received courteous and efficient service… Read Full Review

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★★★★★

“Masonic Philatelic Club”

Written on: 06/04/2016 by ZionHickman164 (1 review written)

When the club first set up the Website it was organised by an enthusiastic team. After a while the team became split and the website suffered badly. A new team was recently brought together to take on the job of redesigning the whole thing to make it fit for the needs of today. It was at this point that 34SP and the value of being with them came to be understood. From the outset the work of our Website Manager, the changes, the updates and eventually the change in our billing arrangement made… Read Full Review

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★★★★★

“Reliable service, friendly approach! ”

Written on: 04/04/2016 by 2koolltd (1 review written)

Recently I had an issue with DNS as an amateur I mixed up something. Then the 34sp.com team in a professional way and with friendly approach solved the problem step by step in collaboration with me. Thank you guys! Although I live in Bulgaria, you prove me that it was not a mistake choosing your services. Thumbs up! … Read Full Review

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★★★★★

“Professional, helpful and knowledgable”

Written on: 24/03/2016 by Dingley (1 review written)

This hosting company was recommended to me and I am glad they were. They are contactable by phone or email and respond quickly to enquiries. Any time that I have needed to contact them for support they have been very helpful. They do not make the customer feel incompetent. They ensure that the problem is solved and are always available for any follow up… Read Full Review

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★★★★★

“Quick, personable and helpful. ”

Written on: 22/03/2016 by mairbain (1 review written)

I've been using 34SP for my business websites for a few years now. Anytime I've had a problem they've been quick and helpful and it feels like I'm talking to a real person who knows what they're talking about. I'd highly recommend their services… Read Full Review

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★★★☆☆

“Increasing price decreasing service”

Written on: 06/03/2016 by Phillips425 (1 review written)

Have used 34sp for about 10 years now. They were good value for a good service in the past but recently I have had troubles alongside dramatic price increases. The difficulties have been caused by them moving the servers - my 13 sites got unplugged because I did not move them fast enough. I have now switched to another provider at less than half the price with a better performance and service… Read Full Review

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★★★★☆

“Ethical, technically helpful and a great asset.”

Written on: 10/02/2016 by StefanCan (1 review written)

Our web speed has greatly improved since moving to 34SP and the team are friendly, helpful and quick to respond. As a small local we appreciate free web hosting support their Charity Hosting Agreement. The team are quick to reply when we have a query and will ensure we are 100% happy with the resolution before the ticket is closed. … Read Full Review

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★★★★★

“Excellent service”

Written on: 22/01/2016 by 267Moore (1 review written)

We recently transferred our hosting and domain name to 34SP, and I was very impressed with the amount of help we received. Fast, friendly service from people who know their stuff. A big bonus for us is the telephone support, as that really helps get answers quickly. So much better than the email-only support we had with our old hosting company. I have to say our initial experience with 34SP has exceeded all expectations. Well done, keep up the good work. Many thanks… Read Full Review

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★★★★★

“Solid service”

Written on: 18/01/2016 by MonsterMike (1 review written)

I have been with 34sp for about 11 years now and have recommended them to anyone who asks. I initially started with them for a personal website and now use them for both of my businesses. Over the years I have needed to ask for support on several occasions and have always recieved a helpfull and friendly response with the answers and solutions I needed. Their customer service is excellent. I also like to see myself as a savy consumer so have shopped around in the past, but when weighing up… Read Full Review

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★★★★★

“A personal hosting service”

Written on: 12/01/2016 by thewebsitebusiness (1 review written)

I'd hate to run a hosting services. It must be a nightmare at times. whenever something goes wrong customers must get very stressed. Everything is urgent. I guess that is why most hosting companies hide behind impossible to navigate customer support pages and self help tools. For me 34sp are always helpful and incredible patient. If i have problems i email their support team and one of their Manchester team email back with specific answers (not just generic rubbish). Very patient… Read Full Review

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★★★★★

“Brilliant Support & Reliable Service”

Written on: 06/01/2016 by Asmith87 (1 review written)

I have been with many hosting companys previously and have been messed around alot so i was a little about moving to yet another hosting company again. I did some research online for reliable hosting providers as i do for most things and 34sp was one of the ones i read nothing but good points about. I decided to give them a try and since day one i have never looked back!. The hosting uptime & speed are just perfect. The Support team are fast and knowledgable all of the time , even when they… Read Full Review

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★☆☆☆☆

“Caused severe damage to my business”

Written on: 11/12/2015 by DeanPritchard (1 review written)

3 Days after losing my emails from clients I still cannot function as a business using 34SP. I only just upgraded and wish i'd gone elsewhere. avoid this company at all costs… Read Full Review

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★☆☆☆☆

“Email down for the 4th day!!”

Written on: 09/12/2015 by 168Drew (1 review written)

4th day without emails & no update, unacceptable… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 05/12/2015 by Accountancym (1 review written)

We have moved to 34sp about 4 to 5 months ago, we had issues with our previous supplier ipage. The company is total sham, have been having problems with all e-mails. Then recently all e-mails gone dead. it's been 4th day now we have no e-mails. we are badly stuck with this company we would never recommend this so please ensure that you read this review. i have been sending their technical directors emails and he has no sense to apologise for this and see what he is writing, they cannot… Read Full Review

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★★☆☆☆

“34sp is simply terrible, can’t see how their fees...”

Written on: 30/11/2015 by Jerry.H (1 review written)

34sp is simply terrible, can’t see how their fees can be justified. Worst of all transferring my domain was terribly complicated and took way too much time. Word of advice – stay away… Read Full Review

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★★★★★

“Great service and host provider.”

Written on: 31/10/2015 by 201Boyd (1 review written)

I've been with 34sp.com since at least 10 years and the quality of the services and the offer have been constantly improved. They are usually really fast to respond to emails and they are quick on providing updates if any problems arise. I highly recommend using their hosting solutions… Read Full Review

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★★★★★

“Fast Support”

Written on: 29/10/2015 by ladyoak (1 review written)

Very happy with the support, is very fast, due to an update my plesk control panel crashed, so i contacted the support regarding this problem and within few minutes everything was back on… Read Full Review

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★★★★★

“Excellent support & service”

Written on: 26/10/2015 by davidhorn01 (2 reviews written)

I've hosted websites with 34sp.com for over 10 years. They have always had a hosting plan to match my requirements, and the flexibility to help me grow. I've never had any problems with them - and their support on those occasions when I need it, has been excellent. Would not hesitate to work with them again, or recommend them to any other business… Read Full Review

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