Written on: 08/05/2013
Just telephoned company that make Jumpking to tell them our five year old supposedly galvanised trampoline has rusted. The ladder has fallen apart and some essential parts that attach the bed to the springs are rusted throughout thereby making the trampoline useless. I asked if they sold them as spare parts but no!!! I would have to buy a new bed costing over £99. Galvanised but obviously not if it rains!! I asked if this was reasonable for a five year old trampoline and they said it... (read more)
Written on: 10/08/2012 by JPM44
Bought a jump king 15 foot trampoline. Had a problem with stabilty with enclosure. Called for replacement parts that cost almost as much as a new trampoline. Had less than 3 months. The customer service and management of company is poor. Waited on line to talk with manager and was told of the 5% discount that I already had been offered. I never complain as I would rather just not use establishment in future but in this case I am telling as many people as possible that the value is bad... (read more)
Written on: 15/11/2010
Have an oval pod version and had a similar experience to another reviewer. The net is not durable. Ours ripped all of the way around last week in the wind after previously ripping time and time again. When I contacted Jumkking they just said they only gaurantee net for 12 months. Tramploine is now past this point. They want £150 for a replacement! Surely this is not fit for purpose! Would not recommend on this basis. Safety has to come first (read more)
Written on: 11/05/2010
We have a 12'round Jumpking trampoline with enclosure which we purchased June 2008 so it's just less then 2 years old. A couple of weeks ago I was watching my daughter jumping on the trampoline when she lost her balance and fell backwards and to my horror her head went through the net!! I contacted Jumpking directly and spoke to the Direct Sales manager who was very unsympathetic and told me that they couldn't help me as the net was more than 12 months old! I was appalled at the lack of... (read more)
Written on: 19/10/2007 by Kerr Family
Do yourself a favour & buy the 13' x 9' Jumpking trampoline with the enclosure for your kids. This may be the singularly best cost/beneficial purchase we have ever made. (read more)
Written on: 21/04/2006 by Joss Jones (1 review written)
I read the Airbounce trampoline review and felt sorry for the writer who had such a bad experience, but wanted to give the other side. We bought a trampoline from Airbounce in 2002 and found the aftersales service very good. We had a missing cover which was delivered when they told us it would be, and broken springs which were replaced without question straight away. This was a few years ago now, so maybe they have gone downhill as a company, but our experience was very good. The... (read more)
Written on: 18/10/2005 by FW2
When we received delivery of our JumpKing Giant trampoline the delivery driver from Airbounce Trampolines refused to drive to the back of the house to drop the very heavy boxes in the garden, so we had to drag boxes through the house, and consequently scratched a brand new solid oak wood floor. I had to phone Airbounce several times to receive the cover, which I had paid extra for. It did eventually arrive, but the video NEVER arrived. I gave up asking! On the 1st October 2005 I received a... (read more)
As rated by real users
"The Trampoline That Doesn't Bo..." Read More
"Rust" Read More
"Gone bust from what I can see" Read More
"Look around" Read More
"Don't waist your money" Read More