Cineworld Reviews

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★★☆☆☆
2.0 / 5
32% of users recommend this
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  • Choice Of Films

  • Refreshments

  • Customer Service

  • Value For Money

Summary

Cineworld cinemas claim to offer the best multiplex screens, latest movies and 3D films in locations including Aberdeen, Shrewsbury, Ipswich, Glasgow, Cheltenham, Sheffield, Llandudno, London, Ashton Moss and many more locations around the UK. Let us know what you think of their screens, prices and customer services by adding your own review.


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Latest Reviews

★★★☆☆

“Usually enjoy visits but today was very disappointing”

Written on: 19/07/2014 by ReyTrujillo230 (1 review written)

Nothing wrong with the actual cinema or cleanliness but today we went to see Dawn of Planets of Apes, settled in to watch the movie and 20mins approx from the end of movie several glitches occurred meaning the film kept stalling. The movie was stopped, we were given refunds but perhaps a staff member needs to watch movies once they are uploaded so that the paying customers don't miss out… Read Full Review

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★☆☆☆☆

“Awful cinema. ”

Written on: 30/06/2014 by Andrews436 (1 review written)

I went to this cinema in glasgow renfrew street with my grandmother and the woman at the cash point was very rude. She wouldnt let me in to see a 15 film even though im neering 17. She was also very rude to my gran whom said to her she was allowing me to see the film anyway so what did it matter and she just gave her a rude look. Shes lucky i didnt fly over that counter. Dont go to this cinema not only are the staff rude the food and drinks are rediculously overpriced £7 for popcorn? i dont… Read Full Review

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★★☆☆☆

“choosing seating scheme”

Written on: 16/06/2014

cineworld have recently introduced a seating plan scheme where you can choose your seating. if you don't choose it they automatically give you one which is actually incredibly annoying especially if the screen is almost empty. who wants to sit next to strangers when there are a hundred other seats to choose from? yes i could sit somewhere else but ive heard that people have started complaining to staff saying that someone is in their seat. and the staff are always checking in, counting body… Read Full Review

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★★★★★

“Had a great nights entertainment”

Written on: 28/01/2014 by roroberts999 (2 reviews written)

I took my wife to Cineworld in Milton Keynes this weekend to see 12 years a slave and we had a great time. the cinema was clean and comfortable and the ticket prices were fine. We don't go in for popcorn or hotdogs but the rest of the service was great… Read Full Review

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★☆☆☆☆

“Cineworld High Wycombe - too loud, AGAIN!”

Written on: 14/01/2014 by sgtfilko (1 review written)

On the 4th Jan 2014 I saw Mandela - Long Road to Freedom. This is the third time I've visited the Cineworld High Wycombe in the last year and once again the sound levels were almost unbearably loud and marred my enjoyment of the movie. My ears were ringing for the rest of the day, like they do after a loud music gig. As an Unlimited card holder I see 40+ films a year, mainly at Milton Keynes, but also at Llandudno, Feltham and Bedford. Nowhere else is the audio turned up anywhere near as loud… Read Full Review

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★★★★★

“GREAT CUSTOMER SERVICE”

Written on: 11/01/2014 by Stobbsy1 (2 reviews written)

Following a Power Cut in the Cinema 3/4 of the way through the Croods, with my 7 year old. I was expecting to have to battle my way to the manager to get 2 replacement free tickets. But instead the Manager came to our screen and issued everyone with DOUBLE the tickets we had all bought & Straight Away!!! That's GREAT CUSTOMER SERVICE in my book, mistakes happen occasionally, but it's how you deal with them that Really Matters. Thanks Cineworld!!!!… Read Full Review

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★★★☆☆

“Its ok but the unlimited card company are the real conners”

Written on: 29/12/2013

FACT: Lets get straight to the point, The unlimited cineworld card company are nothing but extortionists...they DON'T offer monthly contracts which would be alot more wise and ideal but instead TRAP YOU into a yearly contract which unless you have a really good excuse for wanting to leave, they will refuse it and even have the ridiculous joke to charge you £10 if you lose your cineworld card as that's another way for them to make some quick extra cash. HINT: If you do end up losing your card… Read Full Review

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★★★★☆

“Good service yet overpriced ”

Written on: 29/12/2013 by captainE (1 review written)

I was in cineworld Crawley today seeing a movie with family although the cinema is ridiculously overpriced i understand it's not the only in the world so I'm not going to judge them just on that,people seem to complain about noise, well the staff can't really control the vocal dynamics of people! Anyway what I wanted to say is i was served by a charming young man today who really brightened up my day as he gave a proper service with a smile which was very nice for a change, I just feel he… Read Full Review

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★☆☆☆☆

“Pay Peanuts, get monkeys !”

Written on: 05/12/2013 by Lukebo (1 review written)

Disgusting service, i was an unlimited card holder and id missed three monthly payments due to changing my bank and they didnt even try to contact me for the money i owed and passed it straight to a dept collection agency which effected my credit rating. offered to pay over the phone and they wouldnt and they said even if i pay they cancel my account however i can start up a new card.... that doesnt even make sence why not carry on my same account you muppets !! helpline was usless didnt help… Read Full Review

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★☆☆☆☆

“Keep Away Never EVER EVER Again”

Written on: 04/12/2013 by Roger.C (4 reviews written)

Terrible viewing experience with seats that do not recline properly and a crowd that's brash and noisy. Definitely not worth the moneys paid. Keep away unless you want to make a scene after getting drunk!!… Read Full Review

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★★★★★

“Head and shoulders above the rest”

Written on: 30/11/2013 by mrwoo (1 review written)

I was really surprised to see these negative reviews on here. I guess it must be branch specific but we've always found Cineworld to be one of the more forward thinking cinema chains. Why? #1 They don't charge extra for booking fees, they charge less! #2 They're cheaper than Vue and Odeon as standard #3 They don't force you to buy 3D glasses every time #4 Their unlimited program means that anyone who goes to the flicks more than twice a month can save a fortune. That's just my… Read Full Review

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★★☆☆☆

“Out of focus”

Written on: 11/11/2013

The last three times I have visited cineworld ion Chesterfield the picture has been out of focus. I will not be going back… Read Full Review

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★★★★☆

“NOISE LEVELS”

Written on: 31/10/2013

Thoroughly enjoyed film however noise levels were excessive throughout. Usually the adverts are loud but the entire film was too loud. Why do Cineworld have to have the noise levels so high. In fact 2 weeks later my ears are still not right… Read Full Review

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★☆☆☆☆

“Sound Level Damaging”

Written on: 25/09/2013

We attempted to watch Rush on September 24 at Cineworld Bolton. The sound levels were so ridiculously loud that, apart from potentially damaging our hearing, they even obscured the dialogue in the film because it sounded distorted. We have been attending this cinema for many years and have never experienced these exceptionally high sound levels before. If this is what to expect in the future, we will wait and watch on TV or DVD… Read Full Review

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★☆☆☆☆

“Worst Cinema I've Been to...”

Written on: 03/09/2013

I recently went with my mum and dad to watch scary movie 5 (I'm 17 and look much older) AND THE FILM WAS A 15, they asked us if we had id for me and we said are you kidding im 17? and the idiot jobsworth at the till said sorry you need id, all we had was my birth certificate since we'd earlier needed it for hospital and he said sorry but photogenic, so we called the manager who said we get alot of liars here who think they own the place going in underage, and you may well be one (he actually… Read Full Review

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Joyjames's Comment

Written on: 30/10/2013

I was beginning to think it was me. Yesterday I went to the Nottingham Cineworld and sat through the entire PRISONERS film hearing only the odd word! The preamble ads, games and 'coming soon's were crystal clear but as soon as the film started, someone turned on a muffler.
I had the same trouble watching AVATAR at the Showcase in the city too.

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★☆☆☆☆

“Wheelchair users are penalised”

Written on: 01/09/2013 by Thetafia (1 review written)

I've been waiting 50 mins already (at 10p/min + BT tariff) to book a wheelchair space at Chichester Cineworld for my daughter. Able bodied people can book free of charge over the internet but wheelchair users are penalised in both time and money,it seems. Still no answer… Read Full Review

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★★★☆☆

“Overpriced sweets and tickets”

Written on: 23/08/2013

The sweets cost £3.00 and I know shops which sell sweets for only £1.00. Also you used to be able to go to the cinema with only a £5 now you have to take about £10. Everything that you pay for is good but maybe a little overpriced many people go to the cinema why can't they drop the prices… Read Full Review

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★★☆☆☆

“Overpriced Sweets and Popcorn”

Written on: 25/07/2013

I took my daughter and her two friends to see Monsters University in 2D and from buying the tickets we only had 15 minutes to buy sweets and sit down. The staff were friendly and polite. The building was clean and there were plenty of parking spaces. My problem was the overpriced sweets and popcorn. Can Cineworld please justify why a packet of sweets cost £3.00 when I can buy the same ones for £1.00 elsewhere. It took a while to discover where the prices were for the popcorn and drinks… Read Full Review

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★★★☆☆

“decent cinema imax is better”

Written on: 23/07/2013

we went to see MONSTERS UNIVERSITY 2D but the movie was delayed becuase the ads didn,t fit the screen becuase the movie type so everyone,s face looked compressed (lol) the sound on some parts was really good and i liked the bass(which rarely shook you seat)lacks high tones a bit and the picture detail wasn,t the best like the hobbit which looked nice the customer service was good and the people are nice and friendly but popcorn is way overpriced but they are better cinemas the 3D in ice age 4… Read Full Review

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★★★☆☆

“Cineworld Southampton”

Written on: 14/07/2013

The Good - Great Customer Service and clean Cinema. The Bad - Overpriced food, doesn't show all the releases, bar always closed evenings, in the winter the heating is always broken and in the summer the A/C is never on causing us to leave a performance last week due to the ridiculous heat! We think they do this to save money as it's not the busiest cinema in the World! If it's the same tonight we will be complaining to the Management!! Generally a good cinema but it's old and tired and lacks… Read Full Review

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