Cineworld Reviews
Summary
Cineworld cinemas claim to offer the best multiplex screens, latest movies and 3D films in locations including Aberdeen, Shrewsbury, Ipswich, Glasgow, Cheltenham, Sheffield, Llandudno, London, Ashton Moss and many more locations around the UK. Let us know what you think of their screens, prices and customer services by adding your own review.
Media Gallery for Cineworld
Latest Reviews
★☆☆☆☆
“Warning! Improper charges to your bank account!”
Written on: 06/05/2013
Take care! Don't open an Unlimited card with them. They kept on charging my account AFTER I had cancelled my subscription. When I realized I sent them an email, they replied acknowledging that it had been a mistake on their part... they said they would pay it back to my account, that I just had to confirm my bank details, which I did.... But never got my money back! I sent them many emails with my bank details so they could transfer the money back into my account but they have just being... (read more)
★☆☆☆☆
“Bad Cinema”
Written on: 31/03/2013
Very bad, 4 times went to cinema and they charge me double price. Speak with customer service they got only one answer sorry we cant do nothing!! (read more)
★★★★☆
“Cineworld Cinemas - Unleash unlimited movies”
Written on: 15/03/2013 by A123uk (1 review written)
I must admit I'm surprised by some of the reviews I've read so far on this site, being an unlisted customer myself I can say over the course of the last three years I've had very little to complain about. During this time ive visited a number of there premiss and always found the staff to be very help full. The cinemas are alway clean and tidy which considering that I visit on average three times a week is quite an achievement. Cineworld show a selection of both the latest releases from the... (read more)
Brendaroberts's Response to A123uk's Review
Written on: 21/04/2013
This cinema have a good place, clean, cold air condition and the the movie is clear!
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★★★☆☆
“Broken screens and bad sound”
Written on: 10/03/2013 by Samfrost24
The other day i wnet to see 3d wreck it ralph at cineworld braintree . The film was 30mins late then the first ad started and it froze then the manager came in and moved us to another screen which had poor surround sound you couldnt get any music sound all you could hear was the words the picture was good quality (read more)
★★☆☆☆
“If there was another cinema in Ipswich, i'd be there.”
Written on: 27/02/2013 by laurenamy93 (8 reviews written)
I can't believe that Cineworld gets away with their ridiculous ticket and confectionery prices but don't have a good friendly service on offer, OR, clean toilets and screens!! The chairs are old and horrible with chunks of foam missing, the sound often disappears in certain films, there's always popcorn on your seat when you go to sit down. EURGH! Sort it out Cineworld! Nearly £15 to see a film in the imax, what a disgrace. (read more)
★☆☆☆☆
“Well for starters i walked through one entrance to be...”
Written on: 05/02/2013
Well for starters i walked through one entrance to be told its broken and i have to walk through the back,so did everyone else. As i walked through i stepped on what i hope to be ben and jerrys ice cream but instead it was very warm and the consistency was sticky. I needed to urinate so i went to the toilets which i hoped to be decent, but instead i could hardly see myself due to the fact that there was coke stains on the mirror. By the time i got into the toilet after i done my business the... (read more)
★☆☆☆☆
“awful manager umar farooq at illford”
Written on: 27/01/2013
went to illford to watch a movie with my friends at illford. when v went to buy r tickets at d counter using r unlimited card i was told.specifically by d guy serving at counter dat i should ve got replacement card hence he cant print my ticket n he said if i speak to d guy at door he wd print d ticket for me. so i did exactly i was tol n spoke to d most rude manager umar farooq. n all he said i need to call d number at d back of my cineworld card which is 0844 charged number. if d guy at... (read more)
★☆☆☆☆
“Rubbish experience”
Written on: 23/01/2013
Went to Cineworld last night, the box office was closed (closed when we arrived at 5.45, still closed when we left at 8.30) so had to buy tickets from wall machines, this involves getting down on your knees among discarded popcorn etc in order to read the card payment screen. Went to buy snacks, long line of people waiting, only two staff working very slowly, gave up eventually & went to Ben & Jerrys counter where fewer people waiting, but only one member of staff serving at a chronically... (read more)
★☆☆☆☆
“Avengers”
Written on: 19/01/2013
The managers were the most pathetic excuse for managers I've ever experienced. I will not be returning here due to the lack of care from the workers. (read more)
★☆☆☆☆
“I wish I could give 0 stars!”
Written on: 04/01/2013 by CHRIS.BIL (1 review written)
Went to see the hobbit in "IMAX" and it was absolutely nothing like IMAX! At best it was 3D with enhanced sound. I paid £10 for a ticket to a film which I already seen in 3D because I wanted to see it in thrilling IMAX action. I was absolutely disappointed and shall make sure I tell everyone to stay away from "IMAX" at cineworld. (read more)
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Showing 1 - 10 of 87 Reviews
★★★☆☆
“Grocery ads ahead of Indian films - Yuck!”
Written on: 06/12/2012 by user_milton_keynes
How could they do this is! After many deliberation, we had popped out at our local cinema for watching a much-awaited bollywood suspense flick. Our last visit was Skyfall - Good experience, good trailers lined up with the theme of the movie etc etc. Overall - Great time coming to the cinema. But it was not for this Indian film. Watching all the non-stop, boring adverts on rice, chutney, lentils totaly blew my 20 mins of high expectations away! SORELY DISAPPOINTED WITH THIS MARKETING... (read more)
★☆☆☆☆
“How not to run a business”
Written on: 20/11/2012
Booked and paid online to see breaking dawn part 2. turned up, went to the ticket collection machine but it would not accept my booking number. went to the kiosk young man can't retrieve my tickets, young man gets on phone spends 5 minuets on phone while queue builds up behind me making me feel very uncomfortable. young man gets off phone and tells me that showing is cancelled with no reason given. to add to this the manager had left the building and they were unable to refund my card. I... (read more)
★☆☆☆☆
“Bad experience”
Written on: 18/11/2012
We went to watch Jab Thak hai jaan bollywood movie in 02-arena on 17/11/12 with cineworld unlimited card they told tickets are sold out but in online when we checked it was showing as available and we saw they selling the tickets who are paying cash. we realised Unlimited card is not worth. (read more)
★☆☆☆☆
“poor sound”
Written on: 16/11/2012 by atlanticc (1 review written)
Unfortunately when I visited Cineworld in Eastbourne twice recently I have found the sound to be muffled with glitches and the treble too low so I could not hear much of the dialogue in films Skyfall, and Silent Hill Revelation. (read more)
★☆☆☆☆
“volume”
Written on: 11/11/2012
What a shame that the experience was ruined by the deafening sound of the adverts. I will not be going again. (read more)
Grahamwinch's Comment
Written on: 13/11/2012
yes they did that at my vist to Crawley cinemar on Sunday 4th November, deafening!!
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Gungnir1488's Comment
Written on: 02/03/2013
The adverts preceding the film gradually increase in volume to accustom your ears to the film. If they didn't do so you'd probably be prosecuting them for damage to your hearing.
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★☆☆☆☆
“subtitles ”
Written on: 06/11/2012 by phluke
Just got home after spending 1hour in the cinema cineworld.. Booked on line. Arrived early. Bought hotdog and coke £7.45p.then waited for the few people to enter the selected screen door. Watched no endless adverts and finally the main event arrived.Skyfall. It was in subtitles. I was gutted it was very distracting for viewing so I got up and left. The staff at the box office said they didn't realise either. I said no where was subtitles advertised for this screening. They agreed they... (read more)
★☆☆☆☆
“Cineworld Witney”
Written on: 02/11/2012
I've visited Cineworld Witney twice this year to see "Fly fishing in Yemen" and "Sky Fall". The presentation is absolutly poor, "Fly fishing in Yemen" the sound was out of sync and also the image wasn't clear on the right hand of the screen. "Sky Fall" the picture had no depth, the Blacks were crushed and no clarity of the image, it was like looking at film screen in daylight. I do not recomend anyone who appreciates good quality film projected images to visit this cinema. Cineworld Witney... (read more)
★☆☆☆☆
“Absolutely useless.”
Written on: 31/10/2012 by Cineworldarebad (1 review written)
I tried to book tickets online. Before I completed transaction my session timed out. Spoke to them the next day and they blamed bank. Phoned again and was promised by an agent that he would fax my bank. 5 days on I speak to bank and they did nothing. They have £81 of my money that I have to wait a week for to be returned. They admitted that this time out happens a lot but the have no idea what to do about it. I have also had problems with the local Harlow branch. My daughters and... (read more)
★★★☆☆
“CineWorld ”
Written on: 24/08/2012 by MrTambourineMan (12 reviews written)
I think what lets most cinema's down is the choice and price of the food available for refreshment, and Cineworld is no exception. I know that pop corn costs buttons to make and that Coke (no matter how big a bucket you serve it in) is essentially cheap sugary & fizzy water so how they get away with charging £8 for a "DEAL" I'll never know. I can get the same popcorn from Aldi for less than a quid and I can get 2 cans of Coke in a multipack for about £0.70 - WHICH I DO! I know that... (read more)
Leecon's Response to MrTambourineMan's Review
Written on: 30/08/2012
Take in the Aldi popcorn and coke. They wont stop you. Problem solved.
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Mgmgmg1's reply to Leecon's Comment
Written on: 02/11/2012
I took my own pop and crisps and did get refused saying it was against company rules.
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Skintbloke's Response to MrTambourineMan's Review
Written on: 25/09/2012
got ripped off in car park £80.00 fine for not parking exactly in the lines,not just me but at least ten cars,be very careful on bank holidays when car park is full.
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★☆☆☆☆
“Cineworld Rip-off”
Written on: 19/08/2012
Cineworld is such a rip-off. Over-priced tickets and over priced refreshments with Staff that are so far stuck up their own backside that they don't care about the customer. Its a waste of money for what you get. Sure the leg room is better than an average cinema but at £3 more? Totally not worth it. For a bag of sweets and a large drink It cost me £6.05, to get the same at my local cinema it costs me £3.75. Safe to say I will never be attending a cineworld cinema again. Complete rip off... (read more)
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Showing 11 - 20 of 87 Reviews
★☆☆☆☆
“Cineworld Cambridge”
Written on: 16/08/2012 by rabreview (1 review written)
They only have TWO ticket collection machines, and on the last two visits they were BOTH out of order. The cinema is understaffed, so there's never anybody at the ticket kiosk - meaning you have to queue for ages at the snack counter. Complete pain in the backside when you've booked your tickets online. Don't bother with Orange Wednesdays - the electronic sign at the ticket kiosk downstairs will claim that tickets are still available for a film, then you queue up for 25 minutes (staff... (read more)
★☆☆☆☆
“Shocking customer service- Aberdeen union square”
Written on: 07/08/2012 by Aberdonians
Shocking customer service, Management should train their staff about some customer service skills, especially Steve who works at ticket check desk. He doesn't have a clue how to speak to customers and listen if someone is trying to explain. We were accused of misusing cineworld card and was told that we intentionally used someone else card for the movie, tried to explain him we gave wrong card by mistake and all group have unlimited cards and we will not do something like that as all cards... (read more)
Dece77's Response to Aberdonians's Review
Written on: 21/01/2013
i highly recommend going to the one at queens links they have much better service and staff who will try and help as much as possible
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★★☆☆☆
“Poor sound and poor picture”
Written on: 21/07/2012
Southampton - Batman:TDKR. Way too loud. I'm a drummer but my 44 year old ears were hurting afterwards. My daughters were hurting too. With the volume at such high levels you missed out on the subtleties. The picture had poor contrast so dark scenes (this is Batman so there are lots) were hard to watch and determine. Picture was not sharp and was a poor representation of what digital cinema is about. (read more)
★★★★☆
“A great little cinema”
Written on: 10/07/2012 by Mi55Behaviour (8 reviews written)
cineworld is a little expensive, but then all cinemas are at the moment. I go there maybe twice a month (depending on what showing) and, so long as you pick the right time/day (ie. avoid Friday/Saturday nights), it's a great quiet place to watch movies in peace. Could it be improved? Maybe. The price would be a starting point (for the movies and the snacks). The floors aren't always spotless - depending on when you go, but they do always have the best movies and they get then as soon as... (read more)
★☆☆☆☆
“D-Box seats as an Unlimited card holder? No chance”
Written on: 29/06/2012 by Ollyc1980 (1 review written)
We have recently had the D-Box seats installed at our local Cineworld, however as an Unlimited Card holder, it is not likely we will ever get to use them as we can only get tickets on the day of the screening. When D-Box is booked up well in advance by non-unlimited card holders, we will never be able to get tickets on the day. I would assume someone who "subscribes" to a cinema should be able to use the fancy new vibro chairs! But computer says no! Do I want to wait a month after Spiderman... (read more)
★☆☆☆☆
“Shocking Customer service - dont even deserve one star”
Written on: 25/06/2012
On the 12th of June i sent the follwoing email: On the 25th May 2012 I called to find out when I had to notify you if wanting to cancel by account. I spoke to a lovely young lady who asked why I wanted to cancel and that she could offer me a free month ( with no tie into a new contract) or a £20 voucher for popcorn etc. I said I would speak to my partner about it and could I call back. She said yes, this was not a problem and I asked when I needed to call back to ensure no further payment... (read more)
★★★★☆
“Our preferred cinema”
Written on: 21/06/2012 by reviewkitten (280 reviews written)
Before we moved the only cinema choices we had were the Odeon and Vue. The Odeon's were always a bit worn out and the screens were sometimes a bit scratched and old and the seats uncomfortable unless you forked out for Premiere seats... The Vue was pretty nice and unfortunately we moved too far away from our nearest one to be able to visit anymore. Anyway. Our local Cineworld is pretty good, it has a nice layout with a big foyer and is generally clean. The screens are good and their IMAX... (read more)
★☆☆☆☆
“Cineworld Ashton, queues huge, price large, staff rude”
Written on: 08/06/2012
Never seen queues like it, 25 minute wait in the queue. £35.50 for three tickets. Staff overloaded and did not say anything but "you morons come here! I cannot serve any quicker." Hopeless, Odeon in Rochdale cheaper and far more pleasant. (read more)
★★☆☆☆
“Very loud, grainy and dark screen.”
Written on: 08/06/2012
Went to see the Avengers Assemble film today at the Brighton marina Cineworld complex. First thing I noticed was the volume was incredibly loud, it seemed much to loud compared to my previous visit in 2009 when I went to see Star trek. Additionally, the screen itself seemed dark and grainy, the darker scenes in the film were hard to make out Was a bit of a dissapointment (read more)
★☆☆☆☆
“customer service non-existent - newport south wales”
Written on: 03/05/2012 by sunnyskies
I have visited my local Cineworld several times but after my experience last night (Orange Wednesday) I will never go again!!Stuff em!! Will visit Vue next time. Staff training is non-existent, the management is rude and customer service is a completely alien term and there is no evidence of it in the slightest. The queues were horrendous, by the time you've paid for your ticket and got some drink and eats you can safely assume that your film will be half over. They've got this rule that... (read more)
Guest's Response to sunnyskies's Review
Written on: 03/06/2012
Go when it isn't Orange Wednesday then - of course it's going to be busy. If you have to go on a wednesday make sure you go early!
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Showing 21 - 30 of 87 Reviews
★★☆☆☆
“Expensive ”
Written on: 03/05/2012
I went to Cineworld in Wakefield for my birthday and it cost a fortune. I decided to get a pick n mix ad a large coke and this nearly cost £10. What a rip off! I enjoyed the film but the customer serice could be improved by employing more staff at peak times. (read more)
★☆☆☆☆
“unlimited pass”
Written on: 12/04/2012
Me and my other half visited The o2 to watch a film last week in the sky superscreen which is the biggest screen eg like imax but we noticed there was an area upstairs called sky balcony so we asked if we can have tickets for that we were told we have to pay FULL price for a ticket. We asked can we pay an extra charge as we have an unlimited card but was told No we cant we need to purchase a ticket at full price which is not fair as we pay £14.99 a month and this shouldnt be a problem plus... (read more)
-Abcde's Comment
Written on: 20/04/2012
It's not fair? Promised offers?
Did you read the T&C's? I'm guessing not, as if you did, you would have answers to your complaints.
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★★☆☆☆
“Appalling, rude and ridiculous ”
Written on: 05/04/2012
Today, my mum, my friends and I travelled a 40 minute journey to Cineworld Chichester to see 21 Jump Street. We were all excited, ready to watch the film; tickets bought. We went to go through, only to be asked if we had ID. I thought it was some kind of joke. No where on the website, in the cinema or the ticket machine does it state that you need ID to get into a 15, seeing as I'm 17 I was deeply offended. The ticket man was rather rude about the situation and treated us as if it was... (read more)
-Abcde's Comment
Written on: 20/04/2012
It states on the website that proof of age will be required for 12A, 15 and 18 films.
Have you never been to the cinema?
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★★★★★
“They helped loads”
Written on: 11/03/2012 by sarahisles75 (2 reviews written)
I recently went out as usual to the pictures, only this time I tripped over my lace in the lobby and went tumbling over. The manager quickly came over and checked I was okay. They went and got some ice for my ankle and gave me a free coke as I felt a little faint. They also once I was finished let me watch the film for free- how kind considering I fell over and not because of them. Thanks! (read more)
★★☆☆☆
“cineworld could be so much more....”
Written on: 02/03/2012
Cineworld cinemas are the uk's biggest chain of cinemas and because it is the only GOOD cinema where I live,I like going there a lot. Good things: -Audiotorium walls are fited with a kind of thick wallpaper which reduces echo's so it is very quiet. -A very wide choice of refreshments which are all delicious. Bad things: -Staff are just complete idiots -When its crowded,the queue's are just horrendous,as there is hardly any staff at the box office. and you just cant move any part of yuor... (read more)
★☆☆☆☆
“Cineworld : Worst ever!”
Written on: 02/03/2012 by Geggus (1 review written)
Considering the price was almost a third higher than what I usually pay, I would've expected at least a reasonable viewing exeperience. This wasn't to be though. Attempting to watch The Woman In Black in a crowded cinema was always going to be difficult noise-wise, but this was ridiculous. Now while people making noise isn't the cinemas fault, it took 2/3 of the film before staff dealt with it, and succeeded in causing as much disturbance as the noise-makers. Any atmosphere built up by the... (read more)
★☆☆☆☆
“Ticket Machines Only”
Written on: 25/01/2012 by quickweh
Had to help 3 people, one disabled, to obtain tickets from a machine. This is the only option available at this cinema. There is nobody to help, no advice on where to seek help. Plenty of bodies to sell overpriced food and drinks. If you turn up without a credit or debit card you will not see the film, there is no cash option on the machines. It could be described as the Ryanair of the cinema world but Ryanair at least offer some value for money. (read more)
★★★☆☆
“took out 12 month cineworld pass”
Written on: 17/01/2012 by monroe21 (2 reviews written)
hi, i love going to the cinema as films are one of my favourite things. I decided to take out a cineworld pass as thought £13.50 was good value for money and means i can go whenever I want. After 6-7 months, I had not been using the pass as much as getting to the nearest cinema can be difficult as it is not local to me (i do not drive so rely on public transport to the marina) i been told that it is impossible to cancel the cineworld pass until you have completed a 12 month... (read more)
★☆☆☆☆
“WOOD GREEN CINEWORLD - PHYSICALLY ASSAULTED BY STAFF...”
Written on: 09/01/2012 by Mohammed_123
My girlfriend and I were in Wood Green Cineworld on 21st December 2011 waiting to watch a movie. There was a long queue of people in a line waiting to enter the screening area, hence I decided to wait in the seating area. When they started letting people inside the screening area, I approached the counter right next to it as it was totally empty and I was unaware which film the queue was for. On presenting my tickets to 'Mr Shahid' who is an employee of Cineworld told me in an very... (read more)
Leisuredaily's Response to Mohammed_123's Review
Written on: 16/01/2012
did you contact the police? I would consider legal action against this company IMMEDIATELY!
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★☆☆☆☆
“Giftcard - unusable extremely disapointing”
Written on: 19/12/2011 by mackenzie5 (1 review written)
I was given a cineworld giftcard and a thank you and treat ,unfortunately there isn't a cineworld within 150 miles of where I live after taking the card back to Clinton cards where the receipt showed it was bought from I was disapionted and upset to be told I'm stuck with the card it's nothing to do with the retailer(unbeliveably)Clinton had no head office contact details available for customers so it's a buyer beware situation - please make sure when buying a giftcard it will be suitable... (read more)
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Showing 31 - 40 of 87 Reviews
★☆☆☆☆
“its no wonder people download films and shun cinema ”
Written on: 21/11/2011
im now tied into an unlimited card with cineworld .....at first the card seemed like a great idea ,i thought i could go a few times a month ,and probably save a few quid on normal ticket prices .....ive been a few times now and have to say ...ITS A TERRIBLE EXPERIENCE ,glasgow renfield street cinema seems to be populated by morons who talk/text/make phonecalls all the way through the film ,id rather not go and see movies under these circumstances ,so i tried to cancel my card ....cineworld... (read more)
★★★☆☆
“For The Love Of God Don't Eat The Popcorn!”
Written on: 03/11/2011 by Sian_A (2 reviews written)
This was my first visit to the Haymarket Cinema in London. I had high expectations being in the West End, and to be fair the venue does have a lot of character and the seats were really comfortable and they'd made the best of an old building which I appreciated and quite liked. I understand that London cinemas will automatically charge more for tickets so the extra few £ wasn't unexpected. What I was absolutely appaulled with though was the popcorn. We got one sweet and one salted,... (read more)
★☆☆☆☆
“Awful Wait to buy tickets Awful quality ”
Written on: 27/10/2011 by Pete-Review (2 reviews written)
Cineworld have closed their box offices and are selling tickets at the food counters to save on staff and sell you food you don't want seemingly to boost profits. Just seen contagion on Orange Wednesday the ticket machines not working and the Que was half hour, we nearly missed the show. Once in the show the picture quality is awful grainy low reslution poor colours and way too loud even for a deaf old so and so like me. Food prices are absolute joke with the best part of a tenner getting... (read more)
★★☆☆☆
“Cineworld - Really?!”
Written on: 06/10/2011 by Racki (1 review written)
Firstly I am very disappointed at the range of movies shown at our local cineworld. Having initially taken out the unlimited card due to the closeness of the cinema to our house, quite often if we want to see a Bollywood, foreign or slightly niche movie we have to travel an extra 30 miles each way to a different cinema to see it. Most of these films that aren't shown coincidently do have poster advertisements at our local cineworld. There are 9 screens so it baffles me why they will have... (read more)
★☆☆☆☆
“CINEWORLD -- HORRENDOUS EXPERIENCE !!!”
Written on: 24/09/2011
For those of you who are looking for reviews before you watch a movie/buy a monthly pass for CINEWORLD, please STOPPPPPPPP!!!...i can assure you that its going to be a horrendous experience.. No.1:there is ALWAYS gonna be a crowd (yes I accept thr is a large movie going population@Ilford) but the queue management - TOTAL ZERO! thr are 4 counters but only 2 out of 4 function...and even those 2 move like snails.. No.2: thr will be adverts for the 1st 30minutes and if you think u can get in... (read more)
★★★☆☆
“Cineworld- Glasgow”
Written on: 18/08/2011 by lynsey84 (5 reviews written)
Im an unlimited card holder of 6 years so visit the Cineworld Glasgow quite frequently. Overall i think the unlimited card is great value for money, the cinema is nice, clean, comfortable and the staff are pretty good (had a couple of occasions where i've not been impressed with staff, but nothing major) Only issues i have: One is a common complaint for unlimited card holders which is the not being able to pre book. It can be a total pain when u wanna see a new movie and you have to go... (read more)
★☆☆☆☆
“Great if you want to wait (or miss your film)!”
Written on: 25/06/2011 by Annoyedtim (1 review written)
Chesterfield 25/06/2011 If you live in Chesterfield then you are kind of stuck with over priced local facilities but this cinema has extremely bad service. As others have said, you have to buy tickets at the good counter, and with only one or two very average staff, it takes ages to get served, even if you just want a ticket. The reality of this is that it can easily take 40 minutes to get served by which time you are past the last sale time (tens minutes after official start time) and... (read more)
★☆☆☆☆
“Saturday 26 February 2011 15:15 Sheffield, Booked...”
Written on: 05/03/2011
Saturday 26 February 2011 15:15 Sheffield, Booked tickets online to watch Big Momma's House, i was hoping to pick my tickets up at self service machines at the cineworld sheffield centertainment,the ticket machines were all out of order, went to join a very long queue which meant our movie was started before it we were served, i was told at the counter the system cant find my booking because the movie i booked for has already stated so they have to book me on the next viewing which is about... (read more)
★☆☆☆☆
“Myself and 4 other members of my family have had...”
Written on: 14/02/2011 by Tacarna (1 review written)
Myself and 4 other members of my family have had unlimited cinema cards for over 4 years. I have paid in total for the full 4 years over 3000 pounds. However the counter where you used to purchase tickets from, has now been closed and tickets are available from the food kiosk (which is a pain when there is a queue for people only wanting refreshments in front of you). You cannot book films in advance and I visited the cinema early this morning to get my tickets for a one of showing tonight... (read more)
★☆☆☆☆
“Just returned from another horrendous experience as...”
Written on: 22/01/2011
Just returned from another horrendous experience as Cineworld. Took my 2 small children to see Shrek. When we got there the queue was enormous, as usual only 1 person working. Why only have one person working on a Saturday!, I queued for 20 minutes to be told when I was finally served this was now sold out. There was nothing else showing that was suitable for my children. I then had to pay for parking for not even seeing a film.
I will never go to Cineworld again.
(read more)
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Showing 41 - 50 of 87 Reviews
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A123Uk's Response to A123uk's Review
Written on: 15/03/2013
An additional note which I forgot to mention during my review - whilst it doesn't affect myself as an unlimited customer I would also like to point out the by booking online you SAVE an additional 10% on your ticket prices, this is contrary to most cinemas which CHARGE a booking fee for the pleasure of skipping the ticket queues.