Cineworld Reviews

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★★☆☆☆
2.0 / 5
121
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  • Choice Of Films

  • Refreshments

  • Customer Service

  • Value For Money

Summary

Cineworld cinemas claim to offer the best multiplex screens, latest movies and 3D films in locations including Aberdeen, Shrewsbury, Ipswich, Glasgow, Cheltenham, Sheffield, Llandudno, London, Ashton Moss and many more locations around the UK. Let us know what you think of their screens, prices and customer services by adding your own review.


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Latest Reviews

★★☆☆☆

“Don't do change”

Written on: 28/09/2016 by KaileeLake (1 review written)

After spending a couple of hours at Stoke pictures watching a brill film. The film had finished so on exit I realised I did not have change for the parking. So I went and asked a member of staff at one of the tills for change for a £5. The answer was we don't give change. You having a laugh been the pictures had a drink and food and u don't give change. Shocking… Read Full Review

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★☆☆☆☆

“ABSOLUTELY APPALLING WEBSITE - cinema not too bad”

Written on: 19/09/2016 by judylugg (48 reviews written)

CINEWORLD: Actually wonder if they want anyone to see what they are showing - in my case, I love Opera and Ballet = guess what - they have stuff on there from 2012 and it seems impossible to find any that may be current? Some subjects, even from 2012, are saying that they are still awaiting pictures? The mind boggles! Website obviously put together by a bunch of illiterate idiots. It is dark and dismal and the 'search' facility is unworthy of the epithet - sometimes you MAY obtain what… Read Full Review

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★★★☆☆

“Cineworld Huntingdon”

Written on: 06/04/2016

testerday went and saw The Huntsman, A Winters Tale. Loved the movie itself. During the advertisements the sound was so loud, it was painful. i was hoping when the trailers and movie commenced it would get better. No way. I sat there with my fingers in my ears and was about to get up and walk out to complain to the management. The movie started, sound did not lower, so sat throughout the movie with my fingers in my ears to try and reduce the sound. this has happebned everytime I have… Read Full Review

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★★☆☆☆

“Cineworld, Luton”

Written on: 29/12/2015 by uiMorales445 (1 review written)

Spent 2 hours watching 3 quarters of a film because someones head was in the way. I mean you could make each row high enough so this doesnt happen. 1st time to cinema in ten years, i guess it will be another ten. It cant just be me that this happened to. Oh, if you read this cineworld; Plainly put, if you want more business, try watching a film in your own uncomfortable seats with someones head bobbing about. Not fun… Read Full Review

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★★★★☆

“Good cinema with reasonable priced unlimited membership”

Written on: 19/11/2015 by Throttle (3 reviews written)

I regularly visit Cineworld Leigh which i'll be honest and say it isn't my preferred choice for watching films as i don't find the seating as comfty or the venue as nice as nearest Odeon and Vue (well looked after yet bit smaller and looks more basic) but it is when booked online almost £2 cheaper a ticket and closer to home so best choice for me. Food and drinks as with all cinemas are admittedly overpriced yet i just go the Tesco nextdoor or my local shop on my way and take them in with no… Read Full Review

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★☆☆☆☆

“Do not waste money of Cineworld E-Vouchers”

Written on: 18/06/2015 by DonMor (1 review written)

We were given an E-Voucher as a gift and tried to purchase tickets online but were unable to get the promotional code number recognised. After several abortive attempts we drove 14 miles to the cinema in Aberdeen and asked to redeem the voucher at the ticket desk. Despite the fact that they could have easily processed the ticket purchase on their in-house computer, the unhelpful supervisor told us to take it away and call the help desk if we continued to have problems!! So much for customer… Read Full Review

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★☆☆☆☆

“TOOK MY MONEY ONLINE BUT NO BOOKING WAS MADE”

Written on: 06/04/2015 by celevique (1 review written)

I went online to book 4DX movie (£68.65 + 0.25 booking fee) at Milton Keynes.. I found a showing with seats on 26th April, proceeded to enter card detail and BOOK....The screen failed the transaction saying there was an issue with their site. I call to be told that no seats are available actually!!!! I called bank to check no money was taken,,,BUT yes Cineworld had taken £68.90 in total yet i have no booking, bank confirmed that the transaction was authorised and the money is now in… Read Full Review

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★★★☆☆

“Expensive!”

Written on: 25/11/2014 by fr4nkyh1 (4 reviews written)

Cineworld did have a film that I couldnt see elsewhere ('What we do in the shadows'). But it was very expensive. So a mixed bag really. Parking was pricey too (in Cardiff), but I guess that isn't the cinema's fault. The cinema itself was clean and of a good quality. Overall I would have been much happier if the ticket was a reasonable price- no wonder people download films if the alternative is a £9.50 ticket and then 25p for a text to confirm!!! … Read Full Review

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★☆☆☆☆

“angry”

Written on: 19/09/2014 by Spearskj497 (1 review written)

i enjoy going to the cinema and sad that it may seem sometimes i like to go on my own, not because im billy no mates but i actually enjoy watching a film on my own. i went to bexleyheath cineworld tonight i purchased a ticket and as i could see the cinema was quite empty i asked if i could have a seat where i wouldnt be sitting near other people, if i choose to go on my own why would i want to sit right on top of strangers, when the cinema is almost empty der! when i walked in the trailers had… Read Full Review

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★★☆☆☆

“I knew what was going on.....staff clueless”

Written on: 12/09/2014 by chrisbj (1 review written)

Got sold ticket for screen 12. Queried....nothing going on Told that i m first in Performance was in Screen 8 Unbelievable incompetence… Read Full Review

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★☆☆☆☆

“Rude ignorant people”

Written on: 28/08/2014 by Rexj141 (1 review written)

Cardiff cineworld, rude ignorant people, offending family's and being rude and using a disgusting tone of voice, refusing to help people, will never go there again… Read Full Review

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★★★☆☆

“Usually enjoy visits but today was very disappointing”

Written on: 19/07/2014 by ReyTrujillo230 (1 review written)

Nothing wrong with the actual cinema or cleanliness but today we went to see Dawn of Planets of Apes, settled in to watch the movie and 20mins approx from the end of movie several glitches occurred meaning the film kept stalling. The movie was stopped, we were given refunds but perhaps a staff member needs to watch movies once they are uploaded so that the paying customers don't miss out… Read Full Review

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★☆☆☆☆

“Awful cinema. ”

Written on: 30/06/2014 by Andrews436 (1 review written)

I went to this cinema in glasgow renfrew street with my grandmother and the woman at the cash point was very rude. She wouldnt let me in to see a 15 film even though im neering 17. She was also very rude to my gran whom said to her she was allowing me to see the film anyway so what did it matter and she just gave her a rude look. Shes lucky i didnt fly over that counter. Dont go to this cinema not only are the staff rude the food and drinks are rediculously overpriced £7 for popcorn? i dont… Read Full Review

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★★☆☆☆

“choosing seating scheme”

Written on: 16/06/2014

cineworld have recently introduced a seating plan scheme where you can choose your seating. if you don't choose it they automatically give you one which is actually incredibly annoying especially if the screen is almost empty. who wants to sit next to strangers when there are a hundred other seats to choose from? yes i could sit somewhere else but ive heard that people have started complaining to staff saying that someone is in their seat. and the staff are always checking in, counting body… Read Full Review

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★★★★★

“Had a great nights entertainment”

Written on: 28/01/2014 by roroberts999 (2 reviews written)

I took my wife to Cineworld in Milton Keynes this weekend to see 12 years a slave and we had a great time. the cinema was clean and comfortable and the ticket prices were fine. We don't go in for popcorn or hotdogs but the rest of the service was great… Read Full Review

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★☆☆☆☆

“Cineworld High Wycombe - too loud, AGAIN!”

Written on: 14/01/2014 by sgtfilko (1 review written)

On the 4th Jan 2014 I saw Mandela - Long Road to Freedom. This is the third time I've visited the Cineworld High Wycombe in the last year and once again the sound levels were almost unbearably loud and marred my enjoyment of the movie. My ears were ringing for the rest of the day, like they do after a loud music gig. As an Unlimited card holder I see 40+ films a year, mainly at Milton Keynes, but also at Llandudno, Feltham and Bedford. Nowhere else is the audio turned up anywhere near as loud… Read Full Review

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★★★★★

“GREAT CUSTOMER SERVICE”

Written on: 11/01/2014 by Stobbsy1 (2 reviews written)

Following a Power Cut in the Cinema 3/4 of the way through the Croods, with my 7 year old. I was expecting to have to battle my way to the manager to get 2 replacement free tickets. But instead the Manager came to our screen and issued everyone with DOUBLE the tickets we had all bought & Straight Away!!! That's GREAT CUSTOMER SERVICE in my book, mistakes happen occasionally, but it's how you deal with them that Really Matters. Thanks Cineworld!!!!… Read Full Review

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★★★☆☆

“Its ok but the unlimited card company are the real conners”

Written on: 29/12/2013

FACT: Lets get straight to the point, The unlimited cineworld card company are nothing but extortionists...they DON'T offer monthly contracts which would be alot more wise and ideal but instead TRAP YOU into a yearly contract which unless you have a really good excuse for wanting to leave, they will refuse it and even have the ridiculous joke to charge you £10 if you lose your cineworld card as that's another way for them to make some quick extra cash. HINT: If you do end up losing your card… Read Full Review

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★★★★☆

“Good service yet overpriced ”

Written on: 29/12/2013 by captainE (1 review written)

I was in cineworld Crawley today seeing a movie with family although the cinema is ridiculously overpriced i understand it's not the only in the world so I'm not going to judge them just on that,people seem to complain about noise, well the staff can't really control the vocal dynamics of people! Anyway what I wanted to say is i was served by a charming young man today who really brightened up my day as he gave a proper service with a smile which was very nice for a change, I just feel he… Read Full Review

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★☆☆☆☆

“Pay Peanuts, get monkeys !”

Written on: 05/12/2013 by Lukebo (1 review written)

Disgusting service, i was an unlimited card holder and id missed three monthly payments due to changing my bank and they didnt even try to contact me for the money i owed and passed it straight to a dept collection agency which effected my credit rating. offered to pay over the phone and they wouldnt and they said even if i pay they cancel my account however i can start up a new card.... that doesnt even make sence why not carry on my same account you muppets !! helpline was usless didnt help… Read Full Review

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