5quidhost Reviews

9-10 St Andrew Square, Edinburgh, EH2 2AF
★★★★★
4.8 / 5
95.2% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“Customer service is perfect”

Written on: 21/09/2014 by Carl877 (1 review written)

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I've had to use the customer service a few times due to problems caused by myself. 5quidhost was quick to respond every time and offered quality advice. As I mentioned the problem was caused by myself yet they still helped me every time and took their time to advise me. There are never interruptions to my hosting and the upload times are always quick. Great company… Read Full Review

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★★★★★

“Great service”

Written on: 21/09/2014 by LilianaLewis383 (1 review written)

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You know how good a company really is when you call on them for support. Experienced a bit of a disaster today when my account died - entirely my fault for not keeping my contact details up to date - my support call was dealt with efficiently and promptly, with my account up and running again along with my websites in a matter of minutes. Thanks to all in the support team… Read Full Review

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★★★★★

“great service”

Written on: 19/09/2014 by Ayla421 (1 review written)

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great service , many thanks , good service for a good price… Read Full Review

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★★★★★

“Flexible plans to suit”

Written on: 18/09/2014 by 471Muir (1 review written)

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From a very basic but FREE hosting service to full service with capacity and bandwidth to suit… Read Full Review

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★★★★★

“Best hosting service ever”

Written on: 17/09/2014 by gallagherm (1 review written)

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On the few occasions that I've had to contact the support team, I have found them to be super efficient and timely. I can thoroughly recommend 5Quid. I have been with 5Quid for 2 years, the only thing I may change is my tariff, (up to the next level). In the past, I have had other Hosting providers, who are either not at home when you need them, take days to respond initially or blame the problem on something outside of the hosting environment with no help at all. 5Quid look for the problems… Read Full Review

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★★★★★

“excellent”

Written on: 16/09/2014 by 450Cole (1 review written)

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cheap, great customer service i got a quick reply even later in the evening. I know nothing about making websites so got a bit mixed up with ftp and the control panel but the people at 5quid host were great in helping me out. If you have some knowlege im sure you'll find it easy to use and if not like me their customer service is unbeatable… Read Full Review

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★★★★★

“Faster than FAST! ”

Written on: 16/09/2014 by Emmy127 (1 review written)

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Brilliant value for money and exceptional support! I am consistently amazed and pleased at how fast to respond, how helpful and considerate 5quid host staff are. Support is brilliant and they always go the extra mile no matter how late it is, there is always help on hand… Read Full Review

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★★★★★

“Awesome people to deal with!!! Smiles.”

Written on: 12/09/2014 by KernowDesigns (1 review written)

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Wow! These guys have it just right. They don't charge the earth, and they respond unbelievably quickly to ANY queries you throw their way. I have been having terrible issues with the company I bought my Domain name from, and the guys here at 5quidhost have been amazing. Sending me very informative email responses and advising how best to solve my problems. As for the web hosting package itself, I have NO complaints at all!! The control panel is easy and getting up and running is a doddle… Read Full Review

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★★★★★

“Best value for money Web Hosting provider & is UK based”

Written on: 10/09/2014 by lbrione (1 review written)

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I have been a 5quidhost customer for years and have experienced next to no downtime. I've not been able to find a better package for my requirements (Level 1), made even cheaper with the 60 months renewal which I have just taken out. The only limitation I am finding is my mail box gets full, but for that money I can't complain. Wouldn't be able to get more disk space anywhere else. I'm very happy with 5quidhost… Read Full Review

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★★★★★

“Simply Outstanding Customer Service and Support; Many...”

Written on: 09/09/2014 by matthewclark86 (1 review written)

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Firstly; 5quidhost offer one of the best value hosting services around and being based in the UK they respond to requests/upgrades etc very quickly and efficiently. Secondly; the Customer Service/Support they offer is exceptional. I have a WordPress website that stopped working after installing an update; I couldn't even access my WordPress log on page via my URL, after looking for potential solutions myself (I don't have a very good understanding of the technical workings of websites) I… Read Full Review

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★★★★★

“Fantastic customer service”

Written on: 09/09/2014 by Scoutleader18 (1 review written)

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Can't thank 5 quid hosting enough.. What ever the issue a prompt response quick answers and even fixes. Site messed up after software upgrade by me... They recovered the site and reapplied the upgrade.. Service resumed helpful advice to try to assist further… Read Full Review

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★★★★★

“Excellent Service - Prompt Responses - Easy To Use”

Written on: 07/09/2014 by zzMyrick470 (1 review written)

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Finally I've found a web hosting service that seems to be on my wavelength! These guys are excellent - response times to questions are always fast (never waited more than a few minutes) and always seem to be handled by a human being rather than a bot. It's also handy that they operate within the U.K (well they do at the moment!) and can be contacted by telephone if necessary… Read Full Review

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★★★★★

“They do what they say”

Written on: 05/09/2014 by McHughje60 (1 review written)

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Everything works just as it should. No issues with stability, downtime etc. If there's an issue, the Support is prompt and very helpful… Read Full Review

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★★★★☆

“Good, Reliable, Cost-Effective”

Written on: 03/09/2014 by Wyattl369 (1 review written)

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We've been using £5 for many years now and I have always found them to be very reliable and at all times very quick to respond to any issues that happen. Very rarely will I have to wait more than 30 mins and certainly never an hour for a response from their support. Sometimes their responses are a bit too technical but I think they have a lot of patience with us "normal" humans! We have in fact been on their £10 a month "Everlasting" account, so £5 is a bit of misnomer as that is just… Read Full Review

By 5Quidhost

Written on: 03/09/2014

Thank you for your positive review, much appreciated. I can confirm that our hosting platform is physically located on servers here in the UK.

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★★★★★

“Solid, reliable hosting; skilled, rapid UK support...”

Written on: 02/09/2014 by giles.campbell.72 (1 review written)

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I've used 5quid host for quite a few years now and found that their hosting service is reliable and consistent. The best part, however, is the quality of their support team. Firstly: they are in the UK, so they can speak english (not to be underestimated!!) Secondly: they are extremely knowledgeable, not just call centre dollies. Thirdly: they respond quickly and professionally. I absolutely recommend them above all other hosting companies that I have used… Read Full Review

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★★☆☆☆

“poor response on emails re billing outstanding issues”

Written on: 29/08/2014 by jalexjason (1 review written)

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we need a phone line to speak to a human on billing issues. There is no ability to attach a screen dump or files to prove this, and the control panel is pretty useless as the support just says contact your ISP provider. Which idiot put this in place? Does he still work there. come on guys sort this out quickly within one hour as we asked you a few days ago and you said we'd respond in one hour.. NOT GOOD… Read Full Review

By 5Quidhost

Written on: 29/08/2014

Sorry to hear of the difficulties you encountered. Support can always be obtained via the 'Support' link on our website and attachments are supported as part of normal e-mail discourse following initial contact via that method.

On reviewing the support interaction in question, it appears we responded in within 9 minutes of your initial contact and that the issue in question has now been resolved.

However, should you require further clarification of any billing issues related to the account in question please don't hesitate to get in touch - happy to assist as required.

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★★★★★

“Top Marks - would recommend ”

Written on: 28/08/2014 by Noodlechips (1 review written)

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I decided to start a blog last year and wanted it to be as professional as possible without host problems or poor service, After lots of research I decided to take up a level 2 package with 5Quid hosting and I am so glad I did. I have had NO problems what so ever with the host and when I started out I used their help team a number of times with various settings/ option/ blogging stuff that I was new to. The help team where so helpful and made my journey with blogging a pleasant one. I have… Read Full Review

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★★★★★

“good service, good price, simple to upgrade”

Written on: 25/08/2014 by Koltond377 (1 review written)

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good service, good price to enter and simple to upgrade as you grow. Timely communication, good up time… Read Full Review

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★★★★★

“My second review for this company.”

Written on: 10/08/2014 by jerryfn (3 reviews written)

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Polite courteous and efficient. The support is excellent if you know what you are doing and the facilities on the control panel are on a par with much more expensive providers. Whether you want simple or complex it's all there. I use 5 quid host for both commercial and private work. … Read Full Review

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★★★★★

“Now on my third site with this host...”

Written on: 08/08/2014 by reWise138 (1 review written)

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So happy with the service and the cost I'm now setting up my third site hosted with 5 quid host. Very few issues and if there has been anything customer services have responded promptly… Read Full Review

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