5quidhost Reviews

9-10 St Andrew Square, Edinburgh, EH2 2AF
★★★★★
4.8 / 5
95% of users recommend this
  • Value For Money

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Latest Reviews

★★★★★

“A great service for a small registered charity”

Written on: 28/01/2015

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We have enjoyed the free service plan for a number of years and have always found the Support Team prompt and courteous in dealing with any issues that have arisen, and above all willing to assist and educate a novice web "master". Our charity provides educational and recreational activities for the retired and as more and more of our members have become IT-confident we have from time to time exceeded our bandwidth limit by the end of the month and the Support Staff have promptly increased our… Read Full Review

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★★★★★

“Support”

Written on: 27/01/2015 by AndyBama (1 review written)

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Time and time again, whenever there is a problem with the website or the email you guys have always been there. Most recently we had quite a serious issue, no matter what time of the day or night I email you guys are always so prompt and supportive in reaching a resolution. On this occasion in under 24 hours we had discussed the issues, created back ups, restored the website and everything was back to normal. It is the level of customer support that only keeps me with you guys, but… Read Full Review

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★★★★★

“Excellent and helpful service”

Written on: 26/01/2015 by Gilbert177 (1 review written)

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I needed a replacement host for a website that I created. I had resigned myself to having to re-create the site but thought I would just try the technical support of 5quidhost to see if they could help at all. The first response was within two hours and before long they had transferred my site over from my old host all set up and ready to continue using. Its how a business treats its customers that really matters to me and it seems to matter to 5quidhost too. Thanks !… Read Full Review

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★★★★★

“Great Support”

Written on: 26/01/2015 by MakailaMacGregor289 (1 review written)

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Always answer tickets within 20 mins, problemed solved… Read Full Review

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★★★★★

“Been using you guys for well over a few days now.....”

Written on: 18/01/2015

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Been using you guys for well over a few days now.. maybe 600 odd. No complaints :-)… Read Full Review

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★★★★★

“Great performance, facilities and support”

Written on: 14/01/2015 by ud5SSjd (1 review written)

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Having used several other hosting companies over the years I am delighted with the facilities, performance, reliability and most importantly the level and speed of support received which has helped me resolve issues with various Wordpress plugins in particular. I'm a firm believer that you get what you pay for and that ultra cheap hosting is a false economy. With 5quidhost I have peace of mind that I'm able to provide good performing, reliable, well supported hosting to clients which serves… Read Full Review

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★★★★★

“Used many times”

Written on: 10/01/2015 by yeConnolly359 (1 review written)

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Excellent company, they always help out when you need them. Would highly recommend… Read Full Review

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★★★★★

“Fantastic service”

Written on: 09/01/2015 by Hurley437 (1 review written)

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Great valve for money, excellent customer service (I got my problem sorted just 30mins after contacting and that was after 10pm on a Friday evening). Used numerous hosting companies but none are this good… Read Full Review

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★☆☆☆☆

“Too quick to suspend account! ”

Written on: 01/01/2015 by 484Christian (1 review written)

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Too quick to suspend account leaving me in a serious position where I needed to access my email but could not! Will shortly changing back to previous provider… Read Full Review

By 5Quidhost

Written on: 02/01/2015

Did you contact us to discuss why your account had been suspended? It normally takes 24 days for suspension to kick in as a result of non-payment (during which time reminders are sent by both e-mail and SMS text message where available). Do please get in touch with our support team (who are available every day across the holiday period) so that we can discuss this with you with a view to resolving this issue.

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★★★★★

“Outstanding customer support”

Written on: 31/12/2014

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5quid host customer support is amongst the best I have ever experienced. They are always really quick to respond to queries, and in my case, emergency account upgrade requests. I built and manage the website for a friend's hobby, and have limited experience, but 5quid host made the whole process of hosting the website really simple. I have recommended them to a family member who wanted to build a website for a club he's part of and he also found them to be great! 10/10!… Read Full Review

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★★★☆☆

“UPgrade process”

Written on: 24/12/2014 by Roselynt278 (1 review written)

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It seems sensible when there is an upgrade order to direct payment requests to the given email address that is not likely to be subject to a 'full quota' restriction. We were unable to get in to retrieve that request this last time!… Read Full Review

By 5Quidhost

Written on: 29/12/2014

Thank you for your feedback. Payment links will be sent to whatever e-mail address you've supplied to us for billing purposes. If you'd like us to add additional e-mail addresses for that purpose, please don't hesitate to get in touch with our support team.

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★★★★★

“Review Based on StartUp only”

Written on: 23/12/2014 by Stella353 (1 review written)

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Blimey! Can't believe how fast I've been setup with a hosting service. I knew I wanted to run several sites so just went for the free service and then upgraded. Very, very quick response to both requests and actioned immediately. If the rest of the service is this good, I look forward to a long business relationship with 5quidhost!… Read Full Review

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★★★★★

“Fantastic Service, Friendly Team and great features”

Written on: 18/12/2014 by ScottRiley (1 review written)

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Exactly what I need to host my simple web site which holds my CV and upcoming blog area. Great service, fantastic communications; You guys always let me know if there's an issue that I need to look at or anything else to keep my site healthy. The server is kept up to date and you let me know when there are new apps or features available in the control panel. Great service on the Free pricing tier and having been with you for a while now, I have chosen to move to a paid-for plan. Keep up the… Read Full Review

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★★★★★

“Bang for buck!”

Written on: 17/12/2014 by intheon (1 review written)

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I am VERY pleased with the service these guys provide. I initially signed up for a free account to deploy some personal projects, and found the technical support was incredible even though I was a free user. They get back to you in less than an hour, and in most cases 10 minutes. Each time my issue was resolved promptly. I'd planned to upgrade to an unlimited bandwidth account when my projects where deployed to all, but the 1/2 price offer was too good to miss out on and immediately went for… Read Full Review

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★★★★★

“Always Great Service”

Written on: 17/12/2014 by 76Miranda (1 review written)

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5Quid consistently knock every other host i have used into a cocked hat. Their support is second to none (not that i have call to use it much). Get back to you in a jiffy and sort things out. This alone is worth the fee. But also their service represents superb value for money at a fraction of the cost of some of the more well known hosts… Read Full Review

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★★★★★

“Good Customer Service”

Written on: 07/12/2014 by ShyannGlover302 (1 review written)

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Whenever I needed some simple or complicated query, technical or non-tech, I typically get a quick reply, either same day or next day. Actual product (network service hosting provider) works great. Pretty much uses standard hosting product, not some confusing home made interface like go-dad-dy. UK provider for European based English webmasters. PHP MySQL MyPHPAdmin works great, although I'm just learning in. Email and FTP also pretty much standards based in CPanel, which helps because you gotta… Read Full Review

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★★★★★

“5 Quid hosts are great for service and support, we...”

Written on: 05/12/2014 by rcrossey (1 review written)

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5 Quid hosts are great for service and support, we wouldn't use anyone else. Great pricing and we have never had any downtime, I can say that the support staff go above and beyond to sort out any problems all in a very short timescale. Wonderful Company… Read Full Review

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★★★★★

“Fantastic, fast, reliable service”

Written on: 02/12/2014 by suityou01 (1 review written)

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Been using for for years and will continue to do so. Keep up the fantastic work! Highly recommended. … Read Full Review

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★★★★★

“Great Customer Service and Value for Money”

Written on: 30/11/2014 by TaylorBrown (1 review written)

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I've been hosting my websites with 5quidhost for many years now and I can't fault them at all. I've recommended them to a few of my friends and they couldn't be more impressed. On the several occasions I have messed something up in the backend of my sites and contacted customer support for help with restoring backups, the team are really patient and don't make you feel like you are an idiot (unlike other hosts I have used in the past). In my experience they have always responded to support… Read Full Review

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★★★★★

“Fabulous support”

Written on: 28/11/2014 by RaelynnStephenson (1 review written)

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Setting up with a host is always a learning curve but 5quid have been there every step of the way to guide me through. And unlike other hosting companies I have dealt with, they make suggestions to get my account in optimum state rather than just adequate. It appears to me they really go the extra mile - please stay that way 5quid!… Read Full Review

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